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Compare Circle and Khoros Service 
Featured Products
At a Glance
Market Segments
Small-Business (88.9% of reviews)
Enterprise (36.4% of reviews)
Entry-Level Pricing
$89.00 Per Month
No pricing available
Circle
Star Rating
(223)4.7 out of 5
Market Segments
Small-Business (88.9% of reviews)
Pros & Cons
Entry-Level Pricing
$89.00 Per Month
Free Trial is available
Browse all 4 pricing plansKhoros Service
Star Rating
(40)4.4 out of 5
Market Segments
Enterprise (36.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Khoros ServiceCircle vs Khoros Service
When assessing the two solutions, reviewers found Circle easier to use, set up, and administer. Reviewers also preferred doing business with Circle overall.
- Reviewers felt that Circle meets the needs of their business better than Khoros Service.
- When comparing quality of ongoing product support, reviewers felt that Khoros Service is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Circle over Khoros Service.
Pricing
Entry-Level Pricing
Circle
Professional
$89.00
Per Month
Get key community building features, all in one place.
- Courses
- Events and live streams
- Website builder
Khoros Service
No pricing availableFree Trial
Circle
Free Trial is available
Khoros Service
No trial information availableRatings
Meets Requirements
8.7
204
8.5
27
Ease of Use
8.9
216
8.2
27
Ease of Setup
8.6
207
7.8
17
Ease of Admin
8.6
178
8.0
10
Quality of Support
8.4
191
8.5
26
Has the product been a good partner in doing business?
9.0
175
8.3
9
Product Direction (% positive)
9.4
206
8.7
27
Features by Category
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Internal Use
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Process
Not enough data
9.0(won by default)
7
Not enough data
8.6(won by default)
6
Not enough data
8.3(won by default)
5
Channels
Not enough data
8.0(won by default)
5
Not enough data
9.3(won by default)
7
Not enough data
7.3(won by default)
5
Not enough data
6.7(won by default)
5
Not enough data
8.3(won by default)
5
Insight
Not enough data
7.6(won by default)
7
Not enough data
8.8(won by default)
7
Not enough data
8.3(won by default)
6
Not enough data
8.3(won by default)
6
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Conversational AI - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform integration - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and Reporting - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Community Building
6.7
190
Not enough data
6.9
190
Not enough data
6.6
167
Not enough data
5.7
165
Not enough data
7.7
168
Not enough data
8.2
165
Not enough data
Community Improvement
7.2
164
Not enough data
5.9
162
Not enough data
5.6
160
Not enough data
4.7
157
Not enough data
Customer Analytics
6.7
181
Not enough data
8.0
184
Not enough data
6.8
179
Not enough data
6.8
180
Not enough data
Community Management
8.0
183
Not enough data
7.9
186
Not enough data
8.0
162
Not enough data
Community Analytics
7.0
161
Not enough data
6.8
160
Not enough data
6.7
157
Not enough data
8.1
159
Not enough data
Agentic AI - Online Community Management
7.3
16
Not enough data
6.7
16
Not enough data
6.2
17
Not enough data
6.2
17
Not enough data
6.4
17
Not enough data
6.4
17
Not enough data
Categories
Categories
Shared Categories
Circle and Khoros Service share no categories
Unique Categories
Circle is categorized as Online Community Management
Khoros Service is categorized as Digital Customer Service Platforms, Social Customer Service, Live Chat, Customer Self-Service, and Conversational Commerce Platforms
Reviews
Reviewers' Company Size
Circle
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Khoros Service
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Professional Training & Coaching
11.1%
Health, Wellness and Fitness
10.6%
Marketing and Advertising
9.2%
Education Management
7.8%
Consulting
6.9%
Other
54.4%
Telecommunications
15.2%
Outsourcing/Offshoring
9.1%
Marketing and Advertising
9.1%
Consumer Services
9.1%
Hospitality
6.1%
Other
51.5%
Alternatives
Discussions
Circle has no discussions with answers
What is a community khoros?
1 Comment
MV
Khoros is a platform for digital-first customer engagementRead more
What do online communities do?
1 Comment
AM
Online communities increase customer engagement with the product/service and decrease customer service cost by replacing it with online knowledge sharing and...Read more
Khoros Service has no more discussions with answers
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