# Circle, Gainsight Customer Communities vs Thinkific Comparison | | Circle | Gainsight Customer Communities | Thinkific | |---|---|---|---| | **Star Rating** | 4.5 out of 5 | 4.4 out of 5 | 4.5 out of 5 | | **Total Reviews** | 478 | 263 | 400 | | **Largest Market Segment** | Small-Business (85.7% of reviews) | Mid-Market (59.1% of reviews) | Small-Business (76.2% of reviews) | | **Entry Level Price** | $89.00 Per Month | No pricing available | No pricing available | --- ## Top Pros & Cons ### Circle Pros: - Ease of Use (143 reviews) - Features (101 reviews) Cons: - Missing Features (50 reviews) - Expensive (32 reviews) ### Gainsight Customer Communities Pros: - Ease of Use (9 reviews) - User Interaction (8 reviews) Cons: - Limited Customization (4 reviews) - Poor Interface Design (3 reviews) ### Thinkific Pros: - Ease of Use (92 reviews) - Course Creation (59 reviews) Cons: - Limited Features (41 reviews) - Limited Customization (39 reviews) --- ## Ratings Comparison | Rating | Circle | Gainsight Customer Communities | Thinkific | |---|---|---|---| | **Meets Requirements** | 8.5 (356 reviews) | 8.3 (202 reviews) | 8.4 (304 reviews) | | **Ease of Use** | 8.8 (433 reviews) | 8.7 (213 reviews) | 8.8 (310 reviews) | | **Ease of Setup** | 8.4 (356 reviews) | 8.2 (158 reviews) | 8.5 (262 reviews) | | **Ease of Admin** | 8.5 (327 reviews) | 8.6 (144 reviews) | 8.6 (241 reviews) | | **Quality of Support** | 8.3 (315 reviews) | 8.8 (197 reviews) | 8.7 (277 reviews) | | **Has the product been a good partner in doing business?** | 8.8 (318 reviews) | 8.9 (144 reviews) | 8.8 (239 reviews) | | **Product Direction (% positive)** | 8.9 (349 reviews) | 8.6 (192 reviews) | 8.7 (293 reviews) | --- ## Pricing ### Circle #### Entry-Level Pricing Plan: Professional Price: $89.00 Per Month Description: Get key community building features, all in one place. Key Features: - Courses - Events and live streams - Website builder [Browse all 3 editions](https://www.g2.com/products/circle-so-circle/pricing) #### Free Trial Yes ### Gainsight Customer Communities #### Entry-Level Pricing No pricing available #### Free Trial Yes ### Thinkific #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Course Authoring | Product | Score | Reviews | |---|---|---| | **Circle** | N/A | N/A | | **Gainsight Customer Communities** | N/A | N/A | | **Thinkific** | 7.7/10 | 98 | #### Training & eLearning | Feature | Circle | Gainsight Customer Communities | Thinkific | |---|---|---|---| | **Content Creation** | Not enough data | Not enough data | 8.4 (88 reviews) | | **Content Libraries** | Not enough data | Not enough data | Feature Not Available | #### Agentic AI - Course Authoring | Feature | Circle | Gainsight Customer Communities | Thinkific | |---|---|---|---| | **Adaptive Learning** | Not enough data | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | ### eLearning Content | Product | Score | Reviews | |---|---|---| | **Circle** | N/A | N/A | | **Gainsight Customer Communities** | N/A | N/A | | **Thinkific** | 8.1/10 | 93 | #### Training & eLearning | Feature | Circle | Gainsight Customer Communities | Thinkific | |---|---|---|---| | **Manager Portals** | Not enough data | Not enough data | 8.1 (78 reviews) | | **Content Libraries** | Not enough data | Not enough data | Feature Not Available | ### Customer Education | Product | Score | Reviews | |---|---|---| | **Circle** | N/A | N/A | | **Gainsight Customer Communities** | N/A | N/A | | **Thinkific** | 7.5/10 | 84 | #### Platform Basics | Feature | Circle | Gainsight Customer Communities | Thinkific | |---|---|---|---| | **Integrations** | Not enough data | Not enough data | 7.4 (75 reviews) | | **Multiple Content Types** | Not enough data | Not enough data | 8.1 (78 reviews) | | **Mobility** | Not enough data | Not enough data | 7.5 (72 reviews) | #### Training & Learning | Feature | Circle | Gainsight Customer Communities | Thinkific | |---|---|---|---| | **Self-paced** | Not enough data | Not enough data | 8.9 (77 reviews) | | **Content Creation** | Not enough data | Not enough data | 7.9 (76 reviews) | | **Content Storage and Management** | Not enough data | Not enough data | 8.2 (76 reviews) | | **Quiz Capabilities** | Not enough data | Not enough data | 7.9 (76 reviews) | | **Certification Engine** | Not enough data | Not enough data | 8.1 (73 reviews) | #### Data & Analytics | Feature | Circle | Gainsight Customer Communities | Thinkific | |---|---|---|---| | **Visualization** | Not enough data | Not enough data | 7.4 (74 reviews) | | **Learner tracker** | Not enough data | Not enough data | 7.7 (74 reviews) | | **Analytics** | Not enough data | Not enough data | 7.3 (74 reviews) | #### Generative AI | Feature | Circle | Gainsight Customer Communities | Thinkific | |---|---|---|---| | **AI Text Generation** | Not enough data | Not enough data | 5.9 (37 reviews) | | **AI Text Summarization** | Not enough data | Not enough data | 5.9 (34 reviews) | ### Online Learning Platform | Product | Score | Reviews | |---|---|---| | **Circle** | N/A | N/A | | **Gainsight Customer Communities** | N/A | N/A | | **Thinkific** | 7.6/10 | 123 | #### Reporting Analysis | Feature | Circle | Gainsight Customer Communities | Thinkific | |---|---|---|---| | **Progress Reports** | Not enough data | Not enough data | 7.4 (113 reviews) | | **Course Completion** | Not enough data | Not enough data | 8.3 (116 reviews) | #### Course Management | Feature | Circle | Gainsight Customer Communities | Thinkific | |---|---|---|---| | **Course Authoring** | Not enough data | Not enough data | 8.3 (112 reviews) | | **Course Access** | Not enough data | Not enough data | 8.3 (113 reviews) | #### Integration | Feature | Circle | Gainsight Customer Communities | Thinkific | |---|---|---|---| | **Education ERP System** | Not enough data | Not enough data | 7.0 (96 reviews) | | **Learning Management System** | Not enough data | Not enough data | 7.6 (106 reviews) | #### Customer Assistance | Feature | Circle | Gainsight Customer Communities | Thinkific | |---|---|---|---| | **Help and Support** | Not enough data | Not enough data | 7.9 (112 reviews) | #### Platform Customization | Feature | Circle | Gainsight Customer Communities | Thinkific | |---|---|---|---| | **White Labeling** | Not enough data | Not enough data | 8.3 (105 reviews) | #### Agentic AI - Online Learning Platform | Feature | Circle | Gainsight Customer Communities | Thinkific | |---|---|---|---| | **Adaptive Learning** | Not enough data | Not enough data | 5.6 (17 reviews) | ### Talent Management | Product | Score | Reviews | |---|---|---| | **Circle** | N/A | N/A | | **Gainsight Customer Communities** | N/A | N/A | | **Thinkific** | N/A | N/A | #### Generative AI | Feature | Circle | Gainsight Customer Communities | Thinkific | |---|---|---|---| | **AI Text Generation** | Not enough data | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | Not enough data | ### Online Community Management | Product | Score | Reviews | |---|---|---| | **Circle** | 7.5/10 | 358 | | **Gainsight Customer Communities** | 7.4/10 | 150 | | **Thinkific** | N/A | N/A | #### Community Building | Feature | Circle | Gainsight Customer Communities | Thinkific | |---|---|---|---| | **Member Profiles** | 7.2 (211 reviews) | 7.0 (80 reviews) | Feature Not Available | | **Email & Notifications** | 6.9 (199 reviews) | 7.6 (52 reviews) | Not enough data | | **Member Discovery** | 9.3 (15 reviews) | Not enough data | Not enough data | | **Member Referrals** | 8.3 (8 reviews) | Not enough data | Not enough data | | **Community Spaces** | 9.3 (61 reviews) | Not enough data | Not enough data | | **Paid Memberships** | 8.2 (23 reviews) | Not enough data | Not enough data | | **Multimedia Sharing** | 8.9 (28 reviews) | Not enough data | Not enough data | | **Courses** | 8.7 (49 reviews) | Not enough data | Not enough data | #### Community Improvement | Feature | Circle | Gainsight Customer Communities | Thinkific | |---|---|---|---| | **Gamification** | 7.2 (180 reviews) | 7.9 (51 reviews) | Not enough data | | **Polls & Questions** | 5.0 (162 reviews) | 6.8 (47 reviews) | Not enough data | | **Automation Rules** | 7.1 (26 reviews) | Not enough data | Not enough data | #### Customer Analytics | Feature | Circle | Gainsight Customer Communities | Thinkific | |---|---|---|---| | **Community Insights** | 6.7 (188 reviews) | 7.7 (88 reviews) | 6.7 (5 reviews) | | **Community Engagement Analytics** | 7.9 (200 reviews) | 8.1 (108 reviews) | 7.4 (7 reviews) | | **Downloadable Reports** | 6.8 (182 reviews) | 7.3 (104 reviews) | 7.9 (7 reviews) | | **ROI Tracking** | 6.7 (179 reviews) | 7.2 (82 reviews) | Not enough data | #### Community Management | Feature | Circle | Gainsight Customer Communities | Thinkific | |---|---|---|---| | **Community Feeds & Discussions** | 8.2 (218 reviews) | 8.1 (93 reviews) | 7.7 (5 reviews) | | **Live Streaming** | 8.9 (14 reviews) | Not enough data | Not enough data | | **Chat & Messaging** | 9.3 (23 reviews) | Not enough data | Not enough data | | **Events Management** | 8.9 (37 reviews) | Not enough data | Not enough data | | **Admin Roles & Permissions** | 8.5 (26 reviews) | Not enough data | Not enough data | #### Agentic AI - Online Community Management | Feature | Circle | Gainsight Customer Communities | Thinkific | |---|---|---|---| | **Autonomous Task Execution** | 7.0 (16 reviews) | Not enough data | Not enough data | | **Multi-step Planning** | 6.2 (14 reviews) | Not enough data | Not enough data | | **Cross-system Integration** | 6.0 (23 reviews) | 6.7 (6 reviews) | Not enough data | | **Natural Language Interaction** | 6.2 (17 reviews) | Not enough data | Not enough data | | **Proactive Assistance** | 6.0 (15 reviews) | Not enough data | Not enough data | | **Decision Making** | 6.4 (16 reviews) | Not enough data | Not enough data | ### Corporate Learning Management Systems | Product | Score | Reviews | |---|---|---| | **Circle** | N/A | N/A | | **Gainsight Customer Communities** | N/A | N/A | | **Thinkific** | 7.9/10 | 112 | #### Course Authoring | Feature | Circle | Gainsight Customer Communities | Thinkific | |---|---|---|---| | **Course Builder** | Not enough data | Not enough data | 8.6 (91 reviews) | | **Role-Based Templates** | Not enough data | Not enough data | 7.4 (81 reviews) | | **Assessments & Quizzes** | Not enough data | Not enough data | 7.9 (84 reviews) | | **Instructor-Led Training** | Not enough data | Not enough data | 8.2 (81 reviews) | #### Course Delivery | Feature | Circle | Gainsight Customer Communities | Thinkific | |---|---|---|---| | **Learning Paths** | Not enough data | Not enough data | 8.3 (83 reviews) | | **Communication & Notifications** | Not enough data | Not enough data | 8.2 (86 reviews) | | **Assignment Scheduling** | Not enough data | Not enough data | 8.0 (76 reviews) | #### Course Management | Feature | Circle | Gainsight Customer Communities | Thinkific | |---|---|---|---| | **Gamification** | Not enough data | Not enough data | 7.0 (72 reviews) | | **Varied User Types** | Not enough data | Not enough data | 7.9 (76 reviews) | | **Certifications** | Not enough data | Not enough data | 8.3 (78 reviews) | | **Industry Compliance ** | Not enough data | Not enough data | 8.2 (70 reviews) | #### LMS Marketplace | Feature | Circle | Gainsight Customer Communities | Thinkific | |---|---|---|---| | **E-Commerce** | Not enough data | Not enough data | 8.5 (73 reviews) | | **Course Marketplace** | Not enough data | Not enough data | Feature Not Available | | **Subscriptions** | Not enough data | Not enough data | 8.5 (73 reviews) | #### Interface | Feature | Circle | Gainsight Customer Communities | Thinkific | |---|---|---|---| | **White Labeling** | Not enough data | Not enough data | 8.7 (77 reviews) | | **Multilingual** | Not enough data | Not enough data | 7.6 (69 reviews) | #### Training & eLearning | Feature | Circle | Gainsight Customer Communities | Thinkific | |---|---|---|---| | **Assessments and Practice** | Not enough data | Not enough data | 8.4 (81 reviews) | | **Content Delivery and Tracking** | Not enough data | Not enough data | 8.7 (86 reviews) | | **Content Creation** | Not enough data | Not enough data | 8.4 (88 reviews) | | **Customer Training** | Not enough data | Not enough data | 8.5 (79 reviews) | | **Manager Portals** | Not enough data | Not enough data | 8.1 (78 reviews) | | **Content Storage and Management** | Not enough data | Not enough data | 8.5 (80 reviews) | | **Content Libraries** | Not enough data | Not enough data | Feature Not Available | #### Generative AI | Feature | Circle | Gainsight Customer Communities | Thinkific | |---|---|---|---| | **AI Text Generation** | Not enough data | Not enough data | 6.8 (32 reviews) | | **AI Text Summarization** | Not enough data | Not enough data | 6.7 (30 reviews) | | **AI Text-to-Image** | Not enough data | Not enough data | 5.8 (29 reviews) | #### Agentic AI - Corporate Learning Management Systems | Feature | Circle | Gainsight Customer Communities | Thinkific | |---|---|---|---| | **Adaptive Learning** | Not enough data | Not enough data | 7.3 (15 reviews) | | **Natural Language Interaction** | Not enough data | Not enough data | 7.9 (14 reviews) | ### Training eLearning | Product | Score | Reviews | |---|---|---| | **Circle** | N/A | N/A | | **Gainsight Customer Communities** | N/A | N/A | | **Thinkific** | N/A | N/A | #### Platform | Feature | Circle | Gainsight Customer Communities | Thinkific | |---|---|---|---| | **Customization ** | Not enough data | Not enough data | Not enough data | | **Integration APIs** | Not enough data | Not enough data | Not enough data | | **Internationalization** | Not enough data | Not enough data | Not enough data | | **User, Role, and Access Management** | Not enough data | Not enough data | Not enough data | | **Performance** | Not enough data | Not enough data | Not enough data | | **Mobility** | Not enough data | Not enough data | Not enough data | | **Reporting** | Not enough data | Not enough data | Not enough data | | **Dashboards** | Not enough data | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Online Community Management Software](https://www.g2.com/categories/online-community-management) **Unique to Circle (1):** [Online Learning Platforms](https://www.g2.com/categories/online-learning-platform) **Unique to Thinkific (6):** [Customer Education Software](https://www.g2.com/categories/customer-education), [Online Learning Platforms](https://www.g2.com/categories/online-learning-platform), [Other Marketing Software](https://www.g2.com/categories/other-marketing), [Corporate Learning Management Systems](https://www.g2.com/categories/corporate-learning-management-systems), [Course Authoring Software](https://www.g2.com/categories/course-authoring), [eLearning Content Software](https://www.g2.com/categories/elearning-content) --- ## Reviewer Demographics ### By Company Size | Segment | Circle | Gainsight Customer Communities | Thinkific | |---|---|---|---| | **Small-Business** | 85.7% | 16.3% | 76.2% | | **Mid-Market** | 13.0% | 59.1% | 20.1% | | **Enterprise** | 1.3% | 24.5% | 3.7% | ### By Industry #### Circle - **Health, Wellness and Fitness:** 11.0% - **Professional Training & Coaching:** 9.9% - **Marketing and Advertising:** 9.2% - **Consulting:** 7.6% - **Education Management:** 6.9% - **E-Learning:** 6.4% - **Non-Profit Organization Management:** 4.6% - **Higher Education:** 3.9% - **Information Technology and Services:** 3.4% - **Computer Software:** 3.0% - **Other:** 34.0% #### Gainsight Customer Communities - **Computer Software:** 36.9% - **Information Technology and Services:** 19.2% - **Telecommunications:** 8.1% - **Computer & Network Security:** 3.5% - **Internet:** 2.3% - **Marketing and Advertising:** 2.3% - **Music:** 1.9% - **E-Learning:** 1.5% - **Education Management:** 1.5% - **Financial Services:** 1.5% - **Other:** 21.2% #### Thinkific - **Professional Training & Coaching:** 10.5% - **E-Learning:** 10.2% - **Health, Wellness and Fitness:** 9.1% - **Education Management:** 8.6% - **Higher Education:** 6.7% - **Computer Software:** 5.9% - **Consulting:** 3.5% - **Non-Profit Organization Management:** 3.5% - **Financial Services:** 3.5% - **Primary/Secondary Education:** 3.5% - **Other:** 35.1% --- ## Alternatives ### Alternatives to Circle - [Mighty Networks](https://www.g2.com/products/mighty-networks/reviews) — 4.6/5 stars (691 reviews) - [Hivebrite](https://www.g2.com/products/hivebrite/reviews) — 4.4/5 stars (213 reviews) - [Bettermode](https://www.g2.com/products/bettermode/reviews) — 4.6/5 stars (118 reviews) - [Heartbeat](https://www.g2.com/products/heartbeat-chat-heartbeat/reviews) — 4.8/5 stars (30 reviews) - [Kajabi](https://www.g2.com/products/kajabi-kajabi/reviews) — 4.1/5 stars (93 reviews) - [Higher Logic Thrive](https://www.g2.com/products/higher-logic-thrive/reviews) — 4.4/5 stars (435 reviews) - [LearnWorlds](https://www.g2.com/products/learnworlds/reviews) — 4.7/5 stars (378 reviews) - [BigMarker](https://www.g2.com/products/bigmarker/reviews) — 4.7/5 stars (445 reviews) - [Influitive](https://www.g2.com/products/jigsaw-interactive-influitive/reviews) — 4.4/5 stars (396 reviews) - [Webex Events & Webinars](https://www.g2.com/products/webex-events-webinars/reviews) — 4.6/5 stars (1077 reviews) ### Alternatives to Gainsight Customer Communities - [Higher Logic Thrive](https://www.g2.com/products/higher-logic-thrive/reviews) — 4.4/5 stars (435 reviews) - [Influitive](https://www.g2.com/products/jigsaw-interactive-influitive/reviews) — 4.4/5 stars (396 reviews) - [Bettermode](https://www.g2.com/products/bettermode/reviews) — 4.6/5 stars (118 reviews) - [Higher Logic Vanilla](https://www.g2.com/products/higher-logic-vanilla/reviews) — 4.3/5 stars (99 reviews) - [Mighty Networks](https://www.g2.com/products/mighty-networks/reviews) — 4.6/5 stars (691 reviews) - [Discourse](https://www.g2.com/products/discourse/reviews) — 4.0/5 stars (68 reviews) - [Hivebrite](https://www.g2.com/products/hivebrite/reviews) — 4.4/5 stars (213 reviews) - [Webex Events & Webinars](https://www.g2.com/products/webex-events-webinars/reviews) — 4.6/5 stars (1077 reviews) - [Forj](https://www.g2.com/products/forj/reviews) — 4.6/5 stars (81 reviews) - [BigMarker](https://www.g2.com/products/bigmarker/reviews) — 4.7/5 stars (445 reviews) ### Alternatives to Thinkific - [TalentLMS](https://www.g2.com/products/talentlms/reviews) — 4.6/5 stars (797 reviews) - [LearnWorlds](https://www.g2.com/products/learnworlds/reviews) — 4.7/5 stars (378 reviews) - [Absorb LMS](https://www.g2.com/products/absorb-software-absorb-lms/reviews) — 4.6/5 stars (908 reviews) - [Mighty Networks](https://www.g2.com/products/mighty-networks/reviews) — 4.6/5 stars (691 reviews) - [Udemy Business](https://www.g2.com/products/udemy-business/reviews) — 4.5/5 stars (711 reviews) - [360Learning](https://www.g2.com/products/360learning/reviews) — 4.6/5 stars (590 reviews) - [LearnUpon LMS](https://www.g2.com/products/learnupon-lms/reviews) — 4.5/5 stars (253 reviews) - [Tovuti LMS](https://www.g2.com/products/tovuti-lms/reviews) — 4.6/5 stars (295 reviews) - [Docebo](https://www.g2.com/products/docebo/reviews) — 4.3/5 stars (740 reviews) - [Litmos](https://www.g2.com/products/litmos/reviews) — 4.3/5 stars (698 reviews) --- ## Top Discussions ### Circle No discussions available for this product. ### Gainsight Customer Communities - Title: [Can an Insided community (especially with your community powered knowledge base) exist as a bolt on, alongside an online help centre, or for real success, does a company need to commit to the community as the online resource for customer support?](https://www.g2.com/discussions/25155-can-an-insided-community-especially-with-your-community-powered-knowledge-base-exist-as-a-bolt-on-alongside-an-online-help-centre-or-for-real-success-does-a-company-need-to-commit-to-the-community-as-the-online-resource-for-customer-support) — 2 comments, 1 upvote *(includes official response)* > **Top comment:** "Defining community success will depend upon the business's community goals; every company is different. We have found customers can be successful with both..." - Title: [What does inSided Online Community Platform do?](https://www.g2.com/discussions/what-does-insided-online-community-platform-do) — 1 comment > **Top comment:** "Platform for hosting online community - including forums, events, updates, and feature requests." - Title: [What is a community platform?](https://www.g2.com/discussions/insided-online-community-platform-what-is-a-community-platform) — 1 comment > **Top comment:** "An online space to host a community of users based around a common goal, creating the ability for users to connect, collaborate, and build relationships with..." ### Thinkific - Title: [Would you ever build integration with Salesforce?](https://www.g2.com/discussions/would-you-ever-build-integration-with-salesforce) — 1 comment, 1 upvote > **Top comment:** "Probably not" - Title: [Will we ever have the option of charging taxes on top of our course prices?](https://www.g2.com/discussions/will-we-ever-have-the-option-of-charging-taxes-on-top-of-our-course-prices) — 1 comment, 1 upvote > **Top comment:** "I really hope not" - Title: [When are you adding additional features in the FREE plan?](https://www.g2.com/discussions/when-are-you-adding-additional-features-in-the-free-plan) — 1 comment, 1 upvote > **Top comment:** "Not thinking of it at the moment" - Title: [Is there a plan to allow only students/users with a certain @domain.com/ca/net to be able to create an account?](https://www.g2.com/discussions/is-there-a-plan-to-allow-only-students-users-with-a-certain-domain-com-ca-net-to-be-able-to-create-an-account) — 1 comment, 1 upvote > **Top comment:** "Hi Aline! One thing I can think of is to make these courses paid courses while creating a coupon code that's given to your employees. " - Title: [How can I add payment method to visa and MasterCard in Panama](https://www.g2.com/discussions/how-can-i-add-payment-method-to-visa-and-mastercard-in-panama) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Hi Gabriel! While we don't currently offer a direct integration with payment processors other than Stripe and Paypal, you can definitely use your own payment..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/circle-so-circle-vs-gainsight-customer-communities-vs-thinkific)