# Cin7 Omni vs Salesforce Order Management Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Salesforce Order Management excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Cin7 Omni. Users appreciate its powerful capabilities for managing invoicing and inventory tasks effectively, highlighting its seamless integration with other Salesforce products.
- **Users say** that Cin7 Omni offers a user-friendly experience, particularly praising its operational tools and customer support. Reviewers have noted the effectiveness of its ERP tools in streamlining business processes, making it a solid choice for small businesses looking for comprehensive inventory management.
- **According to verified reviews** , Salesforce Order Management shines in its ability to provide a unified order lifecycle management experience. Users enjoy the self-service portal for tracking and returns, which enhances customer satisfaction and simplifies the order-to-cash process.
- **Reviewers mention** that while Cin7 Omni has a responsive customer support team, it sometimes struggles with specific workflow needs, leading to configuration challenges. However, users have highlighted the personal touch of support, particularly from representatives like Jean LeMunyon, which can make a difference in overcoming obstacles.
- **G2 reviewers indicate** that Salesforce Order Management's robust shipping and tracking features are standout elements, with users noting its effectiveness in managing fragmented order data. This capability allows for better visibility and control over the entire order process, which is crucial for mid-market businesses.
- **Users report** that while Cin7 Omni is effective for small businesses, it may not meet the more complex needs of larger organizations as well as Salesforce Order Management does. The latter's advanced features and higher ratings in areas like quality of support and ease of setup make it a more suitable option for mid-market users.



| | Cin7 Omni | Salesforce Order Management | 
|---|---|---|
| **Star Rating** | 3.8 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 119 | 120 | 
| **Largest Market Segment** | Small-Business (93.0% of reviews) | Mid-Market (45.3% of reviews) | 
| **Entry Level Price** | Contact Us 1 License Per Month | No pricing available | 

---
## Top Pros & Cons

### Cin7 Omni

Pros:
- Inventory Management (4 reviews)
- Ease of Use (3 reviews)

Cons:
- Limited Reporting (2 reviews)
- Challenges in Usage (1 reviews)

### Salesforce Order Management

Pros:
- Order Management (24 reviews)
- Integrations (11 reviews)

Cons:
- Complexity (7 reviews)
- Complex Implementation (6 reviews)

---
## Ratings Comparison
| Rating | Cin7 Omni | Salesforce Order Management | 
|---|---|---|
  | **Meets Requirements** | 7.9 (98 reviews) | 8.9 (60 reviews) | 
  | **Ease of Use** | 8.2 (100 reviews) | 8.2 (102 reviews) | 
  | **Ease of Setup** | 7.6 (69 reviews) | 7.8 (76 reviews) | 
  | **Ease of Admin** | 8.0 (62 reviews) | 7.8 (24 reviews) | 
  | **Quality of Support** | 7.2 (99 reviews) | 8.8 (59 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.3 (61 reviews) | 8.3 (24 reviews) | 
  | **Product Direction (% positive)** | 8.2 (96 reviews) | 8.1 (62 reviews) | 

---
## Pricing

### Cin7 Omni

#### Entry-Level Pricing

Plan: Enterprise

Price: Contact Us 1 License Per Month

Description: For product sellers seeking to drive efficiency within complex businesses

Key Features:
- As many users as needed
- Ecommerce and App Integrations
- Accounting Integrations

[Learn more about Cin7 Omni](https://www.g2.com/products/cin7-omni/reviews)

#### Free Trial

Yes

### Salesforce Order Management

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Inventory Control

| Product | Score | Reviews |
|---|---|---|
| **Cin7 Omni** | 7.3/10 | 81 |
| **Salesforce Order Management** | N/A | N/A |

#### Multichannel inventory management

| Feature | Cin7 Omni | Salesforce Order Management | 
|---|---|---|
| **Warehouse Inventory Transfer** | 7.8 (63 reviews) | Not enough data | 
| **Multichannel Inventory Syncing** | 7.6 (61 reviews) | Not enough data | 
| **Multi-Warehouse Routing** | 7.1 (52 reviews) | Not enough data | 

#### 3PL inventory management

| Feature | Cin7 Omni | Salesforce Order Management | 
|---|---|---|
| **Client management** | 7.2 (62 reviews) | Not enough data | 
| **Marketplace connections** | 7.2 (59 reviews) | Not enough data | 
| **3PL inventory tracking** | 6.7 (53 reviews) | Not enough data | 

#### Inventory Management

| Feature | Cin7 Omni | Salesforce Order Management | 
|---|---|---|
| **Inventory Tracking** | 8.1 (64 reviews) | Not enough data | 
| **Inventory Costing** | 7.6 (61 reviews) | Not enough data | 
| **Product Master** | 7.7 (60 reviews) | Not enough data | 
| **Inventory Forecasting** | 6.4 (57 reviews) | Not enough data | 
| **Integrations** | 7.2 (63 reviews) | Not enough data | 

#### Inventory Management Platform Features

| Feature | Cin7 Omni | Salesforce Order Management | 
|---|---|---|
| **Centralized Inventory Database** | 8.4 (72 reviews) | Not enough data | 
| **Inventory Level Dashboards** | 7.8 (72 reviews) | Not enough data | 
| **Stock History Reporting** | 7.7 (75 reviews) | Not enough data | 
| **Low Stock Notifications** | 6.8 (68 reviews) | Not enough data | 
| **Bundles, Kits, & Variants** | 6.8 (65 reviews) | Not enough data | 
| **Asset Tracking** | 6.6 (56 reviews) | Not enough data | 
| **Inventory Forecasting** | 6.1 (67 reviews) | Not enough data | 
| **eCommerce Integrations** | 7.6 (71 reviews) | Not enough data | 
| **Accounting Integrations** | 7.8 (67 reviews) | Not enough data | 
| **Data Exporting / Importing** | 8.1 (73 reviews) | Not enough data | 

### Warehouse Management

| Product | Score | Reviews |
|---|---|---|
| **Cin7 Omni** | 6.2/10 | 79 |
| **Salesforce Order Management** | N/A | N/A |

#### Warehouse Definition

| Feature | Cin7 Omni | Salesforce Order Management | 
|---|---|---|
| **Locations** | 7.5 (17 reviews) | Not enough data | 
| **Visualization** | 6.3 (17 reviews) | Not enough data | 
| **Warehouse Slotting** | 5.9 (16 reviews) | Not enough data | 

#### Logistics

| Feature | Cin7 Omni | Salesforce Order Management | 
|---|---|---|
| **Cross Docking** | 4.9 (16 reviews) | Not enough data | 
| **Receiving** | 7.1 (17 reviews) | Not enough data | 
| **Pick & Pack** | 6.5 (16 reviews) | Not enough data | 

#### Analytics

| Feature | Cin7 Omni | Salesforce Order Management | 
|---|---|---|
| **Worker performance** | 4.7 (15 reviews) | Not enough data | 
| **Error Tracking** | 5.2 (16 reviews) | Not enough data | 
| **Procurement analytics** | 4.5 (14 reviews) | Not enough data | 

#### Inventory Management

| Feature | Cin7 Omni | Salesforce Order Management | 
|---|---|---|
| **Customer Portal** | 5.0 (15 reviews) | Not enough data | 
| **Cycle Counting** | 4.7 (15 reviews) | Not enough data | 

#### Inventory Management Platform Features

| Feature | Cin7 Omni | Salesforce Order Management | 
|---|---|---|
| **Centralized Inventory Database** | 8.4 (72 reviews) | Not enough data | 
| **Inventory Level Dashboards** | 7.8 (72 reviews) | Not enough data | 
| **Stock History Reporting** | 7.7 (75 reviews) | Not enough data | 
| **Low Stock Notifications** | 6.8 (68 reviews) | Not enough data | 
| **Bundles, Kits, & Variants** | 6.8 (65 reviews) | Not enough data | 
| **Asset Tracking** | 6.6 (56 reviews) | Not enough data | 
| **Inventory Forecasting** | 6.1 (67 reviews) | Not enough data | 
| **eCommerce Integrations** | 7.6 (71 reviews) | Not enough data | 
| **Accounting Integrations** | 7.8 (67 reviews) | Not enough data | 
| **Data Exporting / Importing** | 8.1 (73 reviews) | Not enough data | 

### Order Management

| Product | Score | Reviews |
|---|---|---|
| **Cin7 Omni** | 7.0/10 | 28 |
| **Salesforce Order Management** | 8.9/10 | 39 |

#### Order Entry

| Feature | Cin7 Omni | Salesforce Order Management | 
|---|---|---|
| **Entry** | 7.1 (26 reviews) | 8.6 (37 reviews) | 
| **Register** | 7.2 (26 reviews) | 8.7 (36 reviews) | 
| **Notifications** | 6.3 (25 reviews) | 8.6 (35 reviews) | 

#### Order Tracking

| Feature | Cin7 Omni | Salesforce Order Management | 
|---|---|---|
| **Shipping** | 6.9 (26 reviews) | 9.1 (35 reviews) | 
| **Tracking** | 6.9 (25 reviews) | 8.9 (36 reviews) | 
| **Backorder** | 7.0 (26 reviews) | 8.3 (35 reviews) | 

#### Inventory Management

| Feature | Cin7 Omni | Salesforce Order Management | 
|---|---|---|
| **Stock Levels** | 8.0 (26 reviews) | 9.2 (33 reviews) | 
| **Flow Of Goods** | 7.2 (24 reviews) | 8.7 (34 reviews) | 
| **Reserving Goods** | 6.7 (22 reviews) | 8.9 (33 reviews) | 

#### Customer Management

| Feature | Cin7 Omni | Salesforce Order Management | 
|---|---|---|
| **Order Status** | 7.5 (24 reviews) | 9.2 (33 reviews) | 
| **Information Access** | 6.9 (23 reviews) | 8.7 (35 reviews) | 
| **Email Notifications** | 6.5 (24 reviews) | 9.4 (34 reviews) | 

#### Subscription Management

| Feature | Cin7 Omni | Salesforce Order Management | 
|---|---|---|
| **Payment Data** | 6.5 (22 reviews) | 8.9 (34 reviews) | 
| **Payment Gateway** | 6.7 (22 reviews) | 8.8 (31 reviews) | 
| **Billing** | 7.2 (23 reviews) | 8.9 (32 reviews) | 
| **Automatic Payments** | 7.0 (22 reviews) | 9.0 (32 reviews) | 

#### Agentic AI - Order Management

| Feature | Cin7 Omni | Salesforce Order Management | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

### Accounting & Finance

| Product | Score | Reviews |
|---|---|---|
| **Cin7 Omni** | N/A | N/A |
| **Salesforce Order Management** | N/A | N/A |

#### Agentic AI - Accounting & Finance

| Feature | Cin7 Omni | Salesforce Order Management | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Multichannel Retail

| Product | Score | Reviews |
|---|---|---|
| **Cin7 Omni** | 7.4/10 | 24 |
| **Salesforce Order Management** | N/A | N/A |

#### Operations

| Feature | Cin7 Omni | Salesforce Order Management | 
|---|---|---|
| **Optimized Business Operations** | 7.4 (23 reviews) | Not enough data | 
| **Data Synchronization** | 7.6 (24 reviews) | Not enough data | 

#### Inventory

| Feature | Cin7 Omni | Salesforce Order Management | 
|---|---|---|
| **Order Fulfillment** | 8.4 (23 reviews) | Not enough data | 
| **Catalog Management** | 6.9 (24 reviews) | Not enough data | 
| **Product Intelligence** | 6.8 (23 reviews) | Not enough data | 

#### Platform

| Feature | Cin7 Omni | Salesforce Order Management | 
|---|---|---|
| **Regulation Compliance** | 6.0 (20 reviews) | Not enough data | 
| **Multichannel Publishing** | 7.0 (22 reviews) | Not enough data | 
| **Accounting Reports** | 7.6 (22 reviews) | Not enough data | 
| **Marketplace Integration** | 7.7 (24 reviews) | Not enough data | 

#### Processing

| Feature | Cin7 Omni | Salesforce Order Management | 
|---|---|---|
| **Internationalization** | 7.7 (21 reviews) | Not enough data | 
| **Order Management** | 8.5 (24 reviews) | Not enough data | 
| **Scan and Ship ** | 6.7 (21 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [Order Management Software](https://www.g2.com/categories/order-management)

**Unique to Cin7 Omni (3):** [Inventory Control Software](https://www.g2.com/categories/inventory-control-software), [Warehouse Management Software](https://www.g2.com/categories/warehouse-management), [Multichannel Retail Software](https://www.g2.com/categories/multichannel-retail)



---
## Reviewer Demographics

### By Company Size

| Segment | Cin7 Omni | Salesforce Order Management | 
|---|---|---|
| **Small-Business** | 93.0% | 21.4% | 
| **Mid-Market** | 6.1% | 45.3% | 
| **Enterprise** | 0.9% | 33.3% | 

### By Industry

#### Cin7 Omni

- **Retail:** 20.0%
- **Wholesale:** 13.0%
- **Apparel & Fashion:** 10.4%
- **Consumer Goods:** 7.0%
- **Manufacturing:** 5.2%
- **Health, Wellness and Fitness:** 4.3%
- **Building Materials:** 2.6%
- **Consumer Electronics:** 2.6%
- **Food Production:** 2.6%
- **Hospital & Health Care:** 2.6%
- **Other:** 29.6%

#### Salesforce Order Management

- **Information Technology and Services:** 12.9%
- **Retail:** 10.3%
- **Accounting:** 6.0%
- **Computer Software:** 6.0%
- **Automotive:** 5.2%
- **Financial Services:** 5.2%
- **Insurance:** 2.6%
- **Health, Wellness and Fitness:** 2.6%
- **Marketing and Advertising:** 2.6%
- **Consumer Services:** 2.6%
- **Other:** 44.0%

---
## Alternatives

### Alternatives to Cin7 Omni

- [Fishbowl Inventory](https://www.g2.com/products/fishbowl-inventory/reviews) — 4.0/5 stars (275 reviews)
- [Unleashed](https://www.g2.com/products/unleashed/reviews) — 3.8/5 stars (28 reviews)
- [Linnworks](https://www.g2.com/products/linnworks/reviews) — 4.3/5 stars (100 reviews)
- [Webgility](https://www.g2.com/products/webgility/reviews) — 4.6/5 stars (377 reviews)
- [Zoho Inventory](https://www.g2.com/products/zoho-inventory/reviews) — 4.4/5 stars (88 reviews)
- [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) — 4.0/5 stars (3825 reviews)
- [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) — 4.6/5 stars (1207 reviews)
- [EZO](https://www.g2.com/products/ezo/reviews) — 4.4/5 stars (391 reviews)
- [Xero](https://www.g2.com/products/xero/reviews) — 4.4/5 stars (1594 reviews)
- [Feedonomics](https://www.g2.com/products/feedonomics/reviews) — 4.4/5 stars (376 reviews)

### Alternatives to Salesforce Order Management

- [IBM Sterling Order Management](https://www.g2.com/products/ibm-sterling-order-management/reviews) — 4.4/5 stars (83 reviews)
- [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) — 4.3/5 stars (331 reviews)
- [Manhattan Active® Order Management](https://www.g2.com/products/manhattan-active-order-management/reviews) — 3.6/5 stars (6 reviews)
- [Oracle Order Management Cloud](https://www.g2.com/products/oracle-order-management-cloud/reviews) — 3.3/5 stars (13 reviews)
- [Webgility](https://www.g2.com/products/webgility/reviews) — 4.6/5 stars (377 reviews)
- [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) — 4.0/5 stars (3825 reviews)
- [Cin7 Core](https://www.g2.com/products/cin7-core/reviews) — 4.2/5 stars (332 reviews)
- [Conexiom](https://www.g2.com/products/conexiom/reviews) — 4.6/5 stars (66 reviews)
- [ShipHero](https://www.g2.com/products/shiphero/reviews) — 4.4/5 stars (205 reviews)
- [Sana Commerce Cloud](https://www.g2.com/products/sana-commerce-cloud/reviews) — 4.4/5 stars (124 reviews)

---
## Top Discussions

### Cin7 Omni

- Title: [Cin7 work with Amazon??](https://www.g2.com/discussions/26919-cin7-work-with-amazon) — 2 comments, 1 upvote
  > **Top comment:** "We integrate with Seller Central, FBA, Vendor, and Direct Fulfillment so that you can automatically download orders and fulfill whether you use your own..."
- Title: [Does Cin7 integrate with Shopify?](https://www.g2.com/discussions/does-cin7-integrate-with-shopify) — 1 comment
  > **Top comment:** "Yes, and works great."
- Title: [Does Cin7 have an app?](https://www.g2.com/discussions/does-cin7-have-an-app) — 1 comment
  > **Top comment:** "No, but we wish it did!"
- Title: [What does Cin7 do?](https://www.g2.com/discussions/what-does-cin7-do) — 1 comment
  > **Top comment:** "It's on the strong side of a Warehouse management system with the basic functions of CRM and accounting. "
- Title: [Cin7 integrations](https://www.g2.com/discussions/26920-cin7-integrations) — 1 comment, 1 upvote
  > **Top comment:** "You can use Cin7 with QuickBooks Online and Enterprise. Cin7 lets you automatically update your accounting software and record sales, purchases, and credit..."

### Salesforce Order Management

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/cin7-omni-vs-salesforce-order-management)