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# CIENCE vs SmartSites Comparison - What are their main differences?

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CIENCESmartSites[+ Add Product](#)

Reviews

**CIENCE** [

3.7/5(180)

](https://www.g2.com/products/cience/reviews#reviews)

**SmartSites** [

4.9/5(262)

](https://www.g2.com/products/smartsites/reviews#reviews)

Pricing

**CIENCE**
Free Trial

No pricing available

**SmartSites**
Free Trial

**Contact Us** Per Month · Organic SEO

**Pricing Insights**
from reviews

Pros & Cons

**CIENCE**
[
Expertise (2)
](https://www.g2.com/products/cience/reviews?filters%5Bsentiment_snippet%5D=1547837&qs=pros-and-cons#reviews)[
Business Growth (1)
](https://www.g2.com/products/cience/reviews?filters%5Bsentiment_snippet%5D=1547135&qs=pros-and-cons#reviews)[
Poor Lead Quality (3)
](https://www.g2.com/products/cience/reviews?filters%5Bsentiment_snippet%5D=1547165&qs=pros-and-cons#reviews)[
Delivery Delays (2)
](https://www.g2.com/products/cience/reviews?filters%5Bsentiment_snippet%5D=1547689&qs=pros-and-cons#reviews)

**SmartSites**
[
Communication (20)
](https://www.g2.com/products/smartsites/reviews?filters%5Bsentiment_snippet%5D=1075194&qs=pros-and-cons#reviews)[
Customer Support (18)
](https://www.g2.com/products/smartsites/reviews?filters%5Bsentiment_snippet%5D=1072093&qs=pros-and-cons#reviews)[
Communication Issues (12)
](https://www.g2.com/products/smartsites/reviews?filters%5Bsentiment_snippet%5D=1072406&qs=pros-and-cons#reviews)[
Slow Response Time (9)
](https://www.g2.com/products/smartsites/reviews?filters%5Bsentiment_snippet%5D=1070882&qs=pros-and-cons#reviews)

Screenshots

**CIENCE**
 ![CIENCE screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1367331/New-CIENCE-GO-Data-Header-2.png)

**SmartSites**
No screenshot available

Ratings

Quality of Work

**CIENCE**

7.0

7.0120

**SmartSites**

9.6

9.6218

Responsiveness

**CIENCE**

7.9

7.9123

**SmartSites**

9.8

9.8214

Expertise of Team

**CIENCE**

6.9

6.9124

**SmartSites**

9.7

9.7217

Execution Ability

**CIENCE**

7.0

7.0123

**SmartSites**

9.6

9.6216

Communication Skills

**CIENCE**

7.5

7.5124

**SmartSites**

9.7

9.7216

Professionalism

**CIENCE**

7.8

7.8124

**SmartSites**

9.8

9.8217

Has the product been a good partner in doing business?

**CIENCE**

7.5

7.5140

**SmartSites**

9.7

9.7230

Features

Outsourced Sales Providers[Hide 9 FeaturesShow 9 Features](javascript:void(0);)

7.2

15

Not enough data

Capabilities

B2B Lead Development

7.4(won by default)

15

Not enough data

Onboarding

7.7(won by default)

15

Not enough data

Lead Qualifying

7.1(won by default)

15

Not enough data

Qualified Meetings

6.9(won by default)

15

Not enough data

Sales Account Management

6.9(won by default)

12

Not enough data

Virtual Support

7.2(won by default)

13

Not enough data

Expertise

Demand Generation

7.3(won by default)

13

Not enough data

CRM

6.7(won by default)

12

Not enough data

Analytics Capabilities

7.4(won by default)

15

Not enough data

Marketing Strategy[Hide 5 FeaturesShow 5 Features](javascript:void(0);)

Not enough data

9.9

20

Other Platform Features

Notifications & Reminders

Not enough data

9.9(won by default)

14

Contract Database

Not enough data

10.0(won by default)

9

Contract Compliance

Not enough data

9.8(won by default)

10

Integrations / APIs

Not enough data

9.7(won by default)

10

E-Signature

Not enough data

9.9(won by default)

12

Show 5 feature categories with incomplete data

Professional Services[Hide 16 FeaturesShow 16 Features](javascript:void(0);)

Not enough data

Not enough data

Planning

Needs Assessment

Not enough data

Not enough data

Resource Allocation

Not enough data

Not enough data

Stayed within Budget

Not enough data

Not enough data

Statement of Work

Not enough data

Not enough data

Best Practices

Not enough data

Not enough data

Delivery

Technical Expertise

Not enough data

Not enough data

Met Deadlines

Not enough data

Not enough data

Meeting Management

Not enough data

Not enough data

Project Updates

Not enough data

Not enough data

Scope Management

Not enough data

Not enough data

Roll-out

Not enough data

Not enough data

Support

Go Live Support

Not enough data

Not enough data

Documentation

Not enough data

Not enough data

Training 

Not enough data

Not enough data

Metrics

Not enough data

Not enough data

Admin Services

Not enough data

Not enough data

Marketing Services[Hide 11 FeaturesShow 11 Features](javascript:void(0);)

Not enough data

Not enough data

Planning

Needs Assessment

Not enough data

Not enough data

Resource Allocation

Not enough data

Not enough data

Stayed within Budget

Not enough data

Not enough data

Statement of Work

Not enough data

Not enough data

Best Practices

Not enough data

Not enough data

Delivery

Technical Expertise

Not enough data

Not enough data

Met Deadlines

Not enough data

Not enough data

Meeting Management

Not enough data

Not enough data

Project Updates

Not enough data

Not enough data

Scope Management

Not enough data

Not enough data

Roll-out

Not enough data

Not enough data

Business Services[Hide 11 FeaturesShow 11 Features](javascript:void(0);)

Not enough data

Not enough data

Planning

Needs Assessment

Not enough data

Not enough data

Resource Allocation

Not enough data

Not enough data

Stayed within Budget

Not enough data

Not enough data

Statement of Work

Not enough data

Not enough data

Best Practices

Not enough data

Not enough data

Delivery

Technical Expertise

Not enough data

Not enough data

Met Deadlines

Not enough data

Not enough data

Meeting Management

Not enough data

Not enough data

Project Updates

Not enough data

Not enough data

Scope Management

Not enough data

Not enough data

Roll-out

Not enough data

Not enough data

Ecosystem Service Providers[Hide 16 FeaturesShow 16 Features](javascript:void(0);)

Not enough data

Not enough data

Planning

Needs Assessment

Not enough data

Not enough data

Resource Allocation

Not enough data

Not enough data

Stayed within Budget

Not enough data

Not enough data

Statement of Work

Not enough data

Not enough data

Best Practices

Not enough data

Not enough data

Delivery

Technical Expertise

Not enough data

Not enough data

Met Deadlines

Not enough data

Not enough data

Meeting Management

Not enough data

Not enough data

Project Updates

Not enough data

Not enough data

Scope Management

Not enough data

Not enough data

Roll-out

Not enough data

Not enough data

Support

Go Live Support

Not enough data

Not enough data

Documentation

Not enough data

Not enough data

Training 

Not enough data

Not enough data

Metrics

Not enough data

Not enough data

Admin Services

Not enough data

Not enough data

B2B Services[Hide 4 FeaturesShow 4 Features](javascript:void(0);)

Not enough data

Not enough data

Team Quality

Change Management Skills

Not enough data

Not enough data

Executive Presence

Not enough data

Not enough data

Vertical Expertise

Not enough data

Not enough data

Technology Partnerships

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![CIENCE](https://images.g2crowd.com/uploads/product/hd_favicon/5a1e5a6a380c5017215742c99e34bfc6/cience.svg "CIENCE")](https://www.g2.com/products/cience/reviews)

CIENCE

Small-Business(50 or fewer emp.)

58.1%

Mid-Market(51-1000 emp.)

38.0%

Enterprise(\> 1000 emp.)

3.9%

[![SmartSites](https://images.g2crowd.com/uploads/product/hd_favicon/1e03dca49ac689c16e6a3c7bb3d3c032/smartsites.svg "SmartSites")](https://www.g2.com/products/smartsites/reviews)

SmartSites

Small-Business(50 or fewer emp.)

83.9%

Mid-Market(51-1000 emp.)

13.8%

Enterprise(\> 1000 emp.)

2.4%

Small-Business

(50 or fewer emp.)

58.1%

83.9%

Mid-Market

(51-1000 emp.)

38.0%

13.8%

Enterprise

(\> 1000 emp.)

3.9%

2.4%

Reviewers' Industry

[![CIENCE](https://images.g2crowd.com/uploads/product/hd_favicon/5a1e5a6a380c5017215742c99e34bfc6/cience.svg "CIENCE")](https://www.g2.com/products/cience/reviews)
CIENCE

Computer Software

16.7%

Information Technology and Services

15.0%

Marketing and Advertising

11.7%

Financial Services

3.9%

Biotechnology

2.8%

Other

50.0%

[![SmartSites](https://images.g2crowd.com/uploads/product/hd_favicon/1e03dca49ac689c16e6a3c7bb3d3c032/smartsites.svg "SmartSites")](https://www.g2.com/products/smartsites/reviews)
SmartSites

Retail

9.2%

Construction

7.2%

Health, Wellness and Fitness

6.4%

Apparel & Fashion

6.0%

Financial Services

5.2%

Other

66.1%

FAQs

## CIENCE vs SmartSites FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between CIENCE vs SmartSites?

SmartSites stands out from CIENCE with a significantly higher G2 rating, stronger reviewer sentiment, and superior support scores.

| [CIENCE](https://www.g2.com/products/cience/reviews) | [SmartSites](https://www.g2.com/products/smartsites/reviews) |
| --- | --- |
| 3.7/5 (180 reviews) | 4.9/5 (259 reviews) |
| — | — |
| — | — |
| 7.5 | 9.7 |
| Expertise (2 all-time mentions) | Communication (20 all-time mentions) |

### How do the pricing models of CIENCE and SmartSites compare?

SmartSites is rated as the stronger value by reviewers, with higher satisfaction on price and cost-related dimensions.

- **CIENCE:** Reviewers note that CIENCE can be expensive and cite concerns about value for money, with some mentioning high costs and limited ROI.
- **SmartSites:** Reviewers consistently highlight SmartSites as fairly priced for the services delivered, with positive sentiment around cost-effectiveness and value.
- **Switching reasons:** Recent reviews indicate that buyers switch from CIENCE due to dissatisfaction with results and perceived lack of value, while SmartSites is chosen for its results and cost-effectiveness.

### What are the best alternatives to CIENCE and SmartSites?

The top three alternatives to CIENCE and SmartSites are WebFX, Belkins, and KlientBoost.

| Product | G2 Rating (reviews) | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- |
| [CIENCE](https://www.g2.com/products/cience/reviews) | 3.7/5 (180) | Expensive, limited ROI in recent reviews | Expertise |
| [SmartSites](https://www.g2.com/products/smartsites/reviews) | 4.9/5 (259) | Fairly priced, strong value sentiment | Communication |
| [WebFX](https://www.g2.com/products/webfx/reviews) | 4.8/5 (203) | — | — |
| [Belkins](https://www.g2.com/products/belkins/reviews) | 4.7/5 (94) | — | — |
| [KlientBoost](https://www.g2.com/products/klientboost/reviews) | 4.8/5 (403) | — | — |

### Which Lead Generation Services features should I prioritize when comparing CIENCE and SmartSites?

Buyers comparing CIENCE and SmartSites should prioritize Communication, Customer Support, Expertise, Lead Generation, and Reporting Capabilities.

- **Communication:** SmartSites has 20 all-time mentions for communication, while CIENCE does not have a significant mention count in this area.
- **Customer Support:** SmartSites is cited 18 times for customer support, compared to 1 mention for CIENCE.
- **Expertise:** SmartSites has 15 all-time mentions for expertise, while CIENCE has 2.
- **Lead Generation:** SmartSites has 10 all-time mentions for lead generation; CIENCE is referenced for business growth and goal achievement but with lower mention counts.
- **Reporting Capabilities:** CIENCE is cited for limited reporting capabilities, while SmartSites receives positive feedback for clear and detailed reporting.

### What are the pros and cons of CIENCE vs SmartSites?

SmartSites' headline strength is communication and support, while CIENCE's is expertise, though with notable trade-offs in delivery and value.

- **CIENCE strengths:** Expertise (2 all-time mentions), business growth, client satisfaction, cost efficiency, customer support, ease of use, goal achievement, and knowledge.
- **CIENCE trade-offs:** Delivery delays, expensive, fraudulent practices, high turnover, ineffective strategy, lack of expertise, lack of research, limited reporting capabilities, and miscommunication (all with at least 1 all-time mention each).
- **SmartSites strengths:** Communication (20 all-time mentions), customer support (18), helpfulness (16), expertise (15), response time (14), professionalism (13), results effectiveness (13), innovation (10), lead generation (10), understanding (10), commitment (9), customer satisfaction (9), dedication (9), partnership (9), responsive design (9), and results performance (9).
- **SmartSites trade-offs:** Communication issues (12 all-time mentions), occasional slow turnaround on development, and rare negative experiences with content writing or SEO results.

### Is CIENCE or SmartSites better for small businesses?

SmartSites is better suited for small businesses, with consistently positive small-business reviewer sentiment and no negative segment-specific feedback.

- **CIENCE:** No largest segment data available; recent small-business reviews cite high costs and limited ROI, with several reviewers recommending alternatives for small companies.
- **SmartSites:** No largest segment data available; recent reviews from small businesses highlight strong support, effective lead generation, and high satisfaction with results and value.

### Which Lead Generation Services platform has better integrations?

Neither CIENCE nor SmartSites has reviewer-cited integrations in the available data, indicating parity on integrations.

- **CIENCE:** No reviewer-cited integrations in recent reviews.
- **SmartSites:** No reviewer-cited integrations in recent reviews.

### How do CIENCE and SmartSites compare on customer support?

SmartSites outperforms CIENCE on Quality of Support by a material margin, with a 2.2-point higher score (9.7 vs 7.5).

- **CIENCE:** Reviewers mention customer support positively in 1 all-time mention, but also cite miscommunication and lack of responsiveness in several recent reviews.
- **SmartSites:** Customer support is a major strength, with 18 all-time mentions and frequent praise for responsiveness, professionalism, and proactive communication.

### Which is easier to implement, CIENCE or SmartSites?

SmartSites and CIENCE do not have directly comparable Ease of Setup scores, but SmartSites reviewers consistently describe a smoother and more efficient implementation experience.

- **CIENCE:** Reviewers report onboarding delays, lengthy ramp-up periods, and challenges with initial setup and team turnover.
- **SmartSites:** Reviewers highlight clear onboarding processes, proactive project management, and efficient setup, with only occasional mentions of longer timelines for complex projects.

Alternatives

**CIENCE Alternatives**

 ![Belkins](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_5347a392ceed84fd4b0b2956793355a1/belkins.png "Belkins")

[
Belkins
](/products/belkins/reviews)

 ![KlientBoost](https://images.g2crowd.com/uploads/product/hd_favicon/d401505df2906f8be19479a4c9ab47c8/klientboost.svg "KlientBoost")

[
KlientBoost
](/products/klientboost/reviews)

 ![Martal Group](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_96eb17aa1552e1642e0eeb76b73f41dd/martal-group.jpeg "Martal Group")

[
Martal Group
](/products/martal-group/reviews)

 ![INFUSE](https://images.g2crowd.com/uploads/product/hd_favicon/2fcde7ef94c7414eed3a1b5a23442f89/infusemedia-infuse.svg "INFUSE")

[
INFUSE
](/products/infusemedia-infuse/reviews)

**SmartSites Alternatives**

 ![WebFX](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_778afd26a326fc41ab700f1aa1e816a4/webfx.gif "WebFX")

[
WebFX
](/products/webfx/reviews)

 ![KlientBoost](https://images.g2crowd.com/uploads/product/hd_favicon/d401505df2906f8be19479a4c9ab47c8/klientboost.svg "KlientBoost")

[
KlientBoost
](/products/klientboost/reviews)

 ![The Free Website Guys](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_557315b19ff084ec3efc5c3216f9a086/the-free-website-guys.png "The Free Website Guys")

[
The Free Website Guys
](/products/the-free-website-guys/reviews)

 ![DashClicks](https://images.g2crowd.com/uploads/product/hd_favicon/e44a9f747dea6738c69abd784db2ce66/dashclicks.svg "DashClicks")

[
DashClicks
](/products/dashclicks/reviews)