# CIENCE vs SmartSites Comparison --- ## AI Generated Summary - **G2 reviewers report** that SmartSites excels in overall user satisfaction, boasting a significantly higher star rating compared to CIENCE. Users appreciate the **professionalism** and **expertise** of SmartSites' team, with many highlighting their ability to provide valuable insights and feedback on digital advertising strategies. - **Users say** that CIENCE offers a hands-on approach, with a strong emphasis on communication and responsiveness. Recent feedback indicates that clients feel supported throughout their journey, noting that the onboarding process is **simple and straightforward** , which can be a crucial factor for businesses looking to implement new solutions quickly. - **According to verified reviews** , SmartSites has a more extensive market presence, particularly among small businesses, which is reflected in their higher percentage of reviews from this segment. This suggests that they may be better suited for smaller companies seeking tailored digital marketing solutions. - **Reviewers mention** that CIENCE has room for improvement in execution ability and quality of work, with lower scores in these areas compared to SmartSites. Users have expressed concerns about the effectiveness of CIENCE's lead generation services, indicating that they may not always meet expectations. - **Users highlight** SmartSites' strong focus on cost-effectiveness in advertising campaigns, which resonates well with clients looking to maximize their return on investment. Their representatives are noted for ensuring that campaigns are worthwhile, a feature that many users find invaluable. - **G2 reviewers indicate** that while CIENCE has a solid foundation, the lack of recent reviews may suggest a need for improvement in maintaining client relationships and satisfaction. In contrast, SmartSites has received more recent positive feedback, indicating a consistent level of service and client engagement. | | CIENCE | SmartSites | |---|---|---| | **Star Rating** | 3.7 out of 5 | 4.8 out of 5 | | **Total Reviews** | 181 | 253 | | **Largest Market Segment** | Small-Business (57.8% of reviews) | Small-Business (84.1% of reviews) | | **Entry Level Price** | No pricing available | Contact Us Per Month | --- ## Top Pros & Cons ### CIENCE Pros: - Expertise (2 reviews) - Business Growth (1 reviews) Cons: - Delivery Delays (1 reviews) - Expensive (1 reviews) ### SmartSites Pros: - Communication (24 reviews) - Customer Support (20 reviews) Cons: - Communication Issues (13 reviews) - Slow Response Time (9 reviews) --- ## Ratings Comparison | Rating | CIENCE | SmartSites | |---|---|---| | **Quality of Work** | 7.0 (121 reviews) | 9.6 (213 reviews) | | **Responsiveness** | 7.9 (124 reviews) | 9.8 (209 reviews) | | **Expertise of Team** | 7.0 (125 reviews) | 9.7 (212 reviews) | | **Execution Ability** | 7.0 (124 reviews) | 9.6 (211 reviews) | | **Communication Skills** | 7.5 (125 reviews) | 9.7 (211 reviews) | | **Professionalism** | 7.9 (125 reviews) | 9.8 (212 reviews) | | **Has the product been a good partner in doing business?** | 7.5 (141 reviews) | 9.7 (225 reviews) | --- ## Pricing ### CIENCE #### Entry-Level Pricing No pricing available #### Free Trial Yes ### SmartSites #### Entry-Level Pricing Plan: Organic SEO Price: Contact Us Per Month Key Features: - Dedicated Project Manager - Real-Time Marketing Reports - Leads Analysis & Management [Browse all 5 editions](https://www.g2.com/products/smartsites/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Professional Services | Product | Score | Reviews | |---|---|---| | **CIENCE** | N/A | N/A | | **SmartSites** | N/A | N/A | #### Planning | Feature | CIENCE | SmartSites | |---|---|---| | **Needs Assessment** | Not enough data | Not enough data | | **Resource Allocation** | Not enough data | Not enough data | | **Stayed within Budget** | Not enough data | Not enough data | | **Statement of Work** | Not enough data | Not enough data | | **Best Practices** | Not enough data | Not enough data | #### Delivery | Feature | CIENCE | SmartSites | |---|---|---| | **Technical Expertise** | Not enough data | Not enough data | | **Met Deadlines** | Not enough data | Not enough data | | **Meeting Management** | Not enough data | Not enough data | | **Project Updates** | Not enough data | Not enough data | | **Scope Management** | Not enough data | Not enough data | | **Roll-out** | Not enough data | Not enough data | #### Support | Feature | CIENCE | SmartSites | |---|---|---| | **Go Live Support** | Not enough data | Not enough data | | **Documentation** | Not enough data | Not enough data | | **Training ** | Not enough data | Not enough data | | **Metrics** | Not enough data | Not enough data | | **Admin Services** | Not enough data | Not enough data | ### Marketing Services | Product | Score | Reviews | |---|---|---| | **CIENCE** | N/A | N/A | | **SmartSites** | N/A | N/A | #### Planning | Feature | CIENCE | SmartSites | |---|---|---| | **Needs Assessment** | Not enough data | Not enough data | | **Resource Allocation** | Not enough data | Not enough data | | **Stayed within Budget** | Not enough data | Not enough data | | **Statement of Work** | Not enough data | Not enough data | | **Best Practices** | Not enough data | Not enough data | #### Delivery | Feature | CIENCE | SmartSites | |---|---|---| | **Technical Expertise** | Not enough data | Not enough data | | **Met Deadlines** | Not enough data | Not enough data | | **Meeting Management** | Not enough data | Not enough data | | **Project Updates** | Not enough data | Not enough data | | **Scope Management** | Not enough data | Not enough data | | **Roll-out** | Not enough data | Not enough data | ### Business Services | Product | Score | Reviews | |---|---|---| | **CIENCE** | N/A | N/A | | **SmartSites** | N/A | N/A | #### Planning | Feature | CIENCE | SmartSites | |---|---|---| | **Needs Assessment** | Not enough data | Not enough data | | **Resource Allocation** | Not enough data | Not enough data | | **Stayed within Budget** | Not enough data | Not enough data | | **Statement of Work** | Not enough data | Not enough data | | **Best Practices** | Not enough data | Not enough data | #### Delivery | Feature | CIENCE | SmartSites | |---|---|---| | **Technical Expertise** | Not enough data | Not enough data | | **Met Deadlines** | Not enough data | Not enough data | | **Meeting Management** | Not enough data | Not enough data | | **Project Updates** | Not enough data | Not enough data | | **Scope Management** | Not enough data | Not enough data | | **Roll-out** | Not enough data | Not enough data | ### Ecosystem Service Providers | Product | Score | Reviews | |---|---|---| | **CIENCE** | N/A | N/A | | **SmartSites** | N/A | N/A | #### Planning | Feature | CIENCE | SmartSites | |---|---|---| | **Needs Assessment** | Not enough data | Not enough data | | **Resource Allocation** | Not enough data | Not enough data | | **Stayed within Budget** | Not enough data | Not enough data | | **Statement of Work** | Not enough data | Not enough data | | **Best Practices** | Not enough data | Not enough data | #### Delivery | Feature | CIENCE | SmartSites | |---|---|---| | **Technical Expertise** | Not enough data | Not enough data | | **Met Deadlines** | Not enough data | Not enough data | | **Meeting Management** | Not enough data | Not enough data | | **Project Updates** | Not enough data | Not enough data | | **Scope Management** | Not enough data | Not enough data | | **Roll-out** | Not enough data | Not enough data | #### Support | Feature | CIENCE | SmartSites | |---|---|---| | **Go Live Support** | Not enough data | Not enough data | | **Documentation** | Not enough data | Not enough data | | **Training ** | Not enough data | Not enough data | | **Metrics** | Not enough data | Not enough data | | **Admin Services** | Not enough data | Not enough data | ### Outsourced Sales Providers | Product | Score | Reviews | |---|---|---| | **CIENCE** | 7.2/10 | 15 | | **SmartSites** | N/A | N/A | #### Capabilities | Feature | CIENCE | SmartSites | |---|---|---| | **B2B Lead Development** | 7.4 (15 reviews) | Not enough data | | **Onboarding** | 7.7 (15 reviews) | Not enough data | | **Lead Qualifying** | 7.1 (15 reviews) | Not enough data | | **Qualified Meetings** | 6.9 (15 reviews) | Not enough data | | **Sales Account Management** | 6.9 (12 reviews) | Not enough data | | **Virtual Support** | 7.2 (13 reviews) | Not enough data | #### Expertise | Feature | CIENCE | SmartSites | |---|---|---| | **Demand Generation** | 7.3 (13 reviews) | Not enough data | | **CRM** | 6.7 (12 reviews) | Not enough data | | **Analytics Capabilities** | 7.4 (15 reviews) | Not enough data | ### Marketing Strategy | Product | Score | Reviews | |---|---|---| | **CIENCE** | N/A | N/A | | **SmartSites** | 9.9/10 | 20 | #### Other Platform Features | Feature | CIENCE | SmartSites | |---|---|---| | **Notifications & Reminders** | Not enough data | 9.9 (14 reviews) | | **Contract Database** | Not enough data | 10.0 (9 reviews) | | **Contract Compliance** | Not enough data | 9.8 (10 reviews) | | **Integrations / APIs** | Not enough data | 9.7 (10 reviews) | | **E-Signature** | Not enough data | 9.9 (12 reviews) | ### B2B Services | Product | Score | Reviews | |---|---|---| | **CIENCE** | N/A | N/A | | **SmartSites** | N/A | N/A | #### Team Quality | Feature | CIENCE | SmartSites | |---|---|---| | **Change Management Skills** | Not enough data | Not enough data | | **Executive Presence** | Not enough data | Not enough data | | **Vertical Expertise** | Not enough data | Not enough data | | **Technology Partnerships** | Not enough data | Not enough data | --- ## Categories **Shared Categories (5):** [Market Research Companies](https://www.g2.com/categories/market-research-services), [Lead Generation Companies](https://www.g2.com/categories/lead-generation-services), [Email Marketing Services Providers](https://www.g2.com/categories/email-marketing-services), [Digital Marketing Services](https://www.g2.com/categories/digital-marketing), [HubSpot Consulting Services](https://www.g2.com/categories/hubspot-consulting-services) **Unique to CIENCE (2):** [Outsourced Sales Companies](https://www.g2.com/categories/outsourced-sales-providers), [Sales Consultants](https://www.g2.com/categories/sales-consulting) **Unique to SmartSites (23):** [Klaviyo Consulting Providers](https://www.g2.com/categories/klaviyo-consulting), [Shopify Marketing Experts ](https://www.g2.com/categories/shopify-marketing-experts), [Shopify Web Developers ](https://www.g2.com/categories/shopify-web-developers), [Shopify Designers ](https://www.g2.com/categories/shopify-designers), [Node.js Developers ](https://www.g2.com/categories/node-js-developers), [Blog Writing Services Providers](https://www.g2.com/categories/blog-writing-services), [Content Editing Services Providers](https://www.g2.com/categories/content-editing-services), [JavaScript Developers ](https://www.g2.com/categories/javascript-developers), [WordPress Developers ](https://www.g2.com/categories/wordpress-developers), [PHP Developers ](https://www.g2.com/categories/php-developers), [E-Commerce Development Companies](https://www.g2.com/categories/e-commerce-development), [Drupal Development Companies](https://www.g2.com/categories/drupal-development), [Website Design Services](https://www.g2.com/categories/website-design), [User Experience (UX) Design Services Providers](https://www.g2.com/categories/user-experience-ux-design-services), [Graphic Design Companies](https://www.g2.com/categories/graphic-design-services), [Content Writing Services](https://www.g2.com/categories/content-writing-services), [Marketing Strategy Agencies](https://www.g2.com/categories/marketing-strategy), [Branding Agencies ](https://www.g2.com/categories/branding-agencies), [Social Media Marketing (SMM) Companies ](https://www.g2.com/categories/social-media-marketing-smm-companies), [PPC Agencies](https://www.g2.com/categories/ppc-services), [SEO Services Providers](https://www.g2.com/categories/seo-services), [Content Marketing Agencies ](https://www.g2.com/categories/content-marketing-agencies), [Amazon Marketing Services Providers](https://www.g2.com/categories/amazon-marketing-services) --- ## Reviewer Demographics ### By Company Size | Segment | CIENCE | SmartSites | |---|---|---| | **Small-Business** | 57.8% | 84.1% | | **Mid-Market** | 38.3% | 13.4% | | **Enterprise** | 3.9% | 2.4% | ### By Industry #### CIENCE - **Computer Software:** 16.6% - **Information Technology and Services:** 15.5% - **Marketing and Advertising:** 11.6% - **Financial Services:** 3.9% - **Biotechnology:** 2.8% - **Education Management:** 2.8% - **Hospital & Health Care:** 2.8% - **Professional Training & Coaching:** 2.8% - **Internet:** 2.2% - **Industrial Automation:** 2.2% - **Other:** 37.0% #### SmartSites - **Retail:** 9.3% - **Construction:** 7.3% - **Health, Wellness and Fitness:** 6.5% - **Apparel & Fashion:** 6.1% - **Financial Services:** 5.3% - **Consumer Goods:** 4.9% - **Automotive:** 4.5% - **Marketing and Advertising:** 4.1% - **Computer Software:** 2.8% - **Legal Services:** 2.4% - **Other:** 46.7% --- ## Alternatives ### Alternatives to CIENCE - [Belkins](https://www.g2.com/products/belkins/reviews) — 4.8/5 stars (93 reviews) - [KlientBoost](https://www.g2.com/products/klientboost/reviews) — 4.8/5 stars (397 reviews) - [Martal Group](https://www.g2.com/products/martal-group/reviews) — 4.6/5 stars (134 reviews) - [INFUSE](https://www.g2.com/products/infusemedia-infuse/reviews) — 4.5/5 stars (292 reviews) - [Winning by Design](https://www.g2.com/products/winning-by-design/reviews) — 4.8/5 stars (761 reviews) - [WebFX](https://www.g2.com/products/webfx/reviews) — 4.8/5 stars (203 reviews) - [memoryBlue](https://www.g2.com/products/memoryblue/reviews) — 4.6/5 stars (309 reviews) - [webdew](https://www.g2.com/products/webdew/reviews) — 4.9/5 stars (223 reviews) - [SmartBug Media](https://www.g2.com/products/smartbug/reviews) — 4.8/5 stars (213 reviews) - [Otter PR](https://www.g2.com/products/otter-pr/reviews) — 4.9/5 stars (202 reviews) ### Alternatives to SmartSites - [WebFX](https://www.g2.com/products/webfx/reviews) — 4.8/5 stars (203 reviews) - [KlientBoost](https://www.g2.com/products/klientboost/reviews) — 4.8/5 stars (397 reviews) - [The Free Website Guys](https://www.g2.com/products/the-free-website-guys/reviews) — 4.9/5 stars (1350 reviews) - [INFUSE](https://www.g2.com/products/infusemedia-infuse/reviews) — 4.5/5 stars (292 reviews) - [DashClicks](https://www.g2.com/products/dashclicks/reviews) — 4.7/5 stars (245 reviews) - [SmartBug Media](https://www.g2.com/products/smartbug/reviews) — 4.8/5 stars (213 reviews) - [memoryBlue](https://www.g2.com/products/memoryblue/reviews) — 4.6/5 stars (309 reviews) - [webdew](https://www.g2.com/products/webdew/reviews) — 4.9/5 stars (223 reviews) - [Design Pickle](https://www.g2.com/products/design-pickle/reviews) — 4.4/5 stars (227 reviews) - [OpenMoves](https://www.g2.com/products/openmoves/reviews) — 4.9/5 stars (129 reviews) --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/cience-vs-smartsites)