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Compare CIENCE and Peak Support 
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At a Glance
Market Segments
Small-Business (57.8% of reviews)
Small-Business (62.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
CIENCE
Star Rating
(181)3.7 out of 5
Market Segments
Small-Business (57.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about CIENCEPeak Support
Star Rating
(38)4.9 out of 5
Market Segments
Small-Business (62.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Peak SupportSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviews say that CIENCE's overall star rating of 3.7 reflects some inconsistencies in service delivery, while Peak Support shines with a higher rating of 4.9, indicating a more reliable and satisfactory user experience.
- Users report that CIENCE is popular among small businesses, with 57.8% of reviews coming from this segment, but Peak Support has an even stronger foothold with 66.7% of its reviews from small businesses, suggesting a better alignment with the needs of this market.
- Reviewers mention that CIENCE's quality of work scores a 7.0, which some users find lacking in certain areas, whereas Peak Support impresses with a score of 9.3, highlighting its superior service quality and effectiveness in delivering results.
- Users on G2 report that CIENCE's responsiveness is rated at 7.9, which can lead to delays in communication, while Peak Support excels with a score of 9.5, indicating prompt and effective communication that users greatly appreciate.
- G2 users mention that CIENCE's execution ability and expertise of the team both score 7.0, which some users feel could be improved, while Peak Support stands out with scores of 9.0 in both areas, showcasing a highly skilled team that effectively executes tasks.
- Users say that CIENCE's professionalism is rated at 7.9, which some find acceptable, but Peak Support's impressive score of 9.9 reflects a level of professionalism that users consistently rave about, making them feel valued and respected as clients.
Pricing
Entry-Level Pricing
CIENCE
No pricing availablePeak Support
No pricing availableFree Trial
CIENCE
Free Trial is available
Peak Support
No trial information availableRatings
Quality of Work
7.0
121
9.3
21
Responsiveness
7.9
124
9.4
21
Expertise of Team
7.0
125
9.0
21
Execution Ability
7.0
124
9.0
21
Communication Skills
7.5
125
9.0
20
Professionalism
7.9
125
9.8
21
Has the product been a good partner in doing business?
7.5
141
9.9
26
Features by Category
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
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Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
Not enough data
Not enough data
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Delivery
Not enough data
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Planning
Not enough data
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Delivery
Not enough data
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Planning
Not enough data
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Delivery
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Planning
Not enough data
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Delivery
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Planning
Not enough data
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Delivery
Not enough data
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Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Capabilities
7.4
15
Not enough data
7.7
15
Not enough data
7.1
15
Not enough data
6.9
15
Not enough data
6.9
12
Not enough data
7.2
13
Not enough data
Expertise
7.3
13
Not enough data
6.7
12
Not enough data
7.4
15
Not enough data
Team Quality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
CIENCE and Peak Support are categorized as Outsourced Sales Providers
Unique Categories
CIENCE is categorized as Market Research Services, Lead Generation Services, Sales Consulting, Email Marketing Services, Digital Marketing, and HubSpot Consulting Services
Peak Support is categorized as Contact Center Outsourcing Services, Data Entry Services, Managed Live Chat, and Managed Services
Reviews
Reviewers' Company Size
CIENCE
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Peak Support
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
16.6%
Information Technology and Services
15.5%
Marketing and Advertising
11.6%
Financial Services
3.9%
Professional Training & Coaching
2.8%
Other
49.7%
Apparel & Fashion
22.9%
Consumer Goods
11.4%
Publishing
5.7%
Online Media
5.7%
Food & Beverages
5.7%
Other
48.6%
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