Compare ChurnZero vs Verint Foresee

See this
comparison of ChurnZero vs. Verint Foresee
based on data from user reviews. ChurnZero rates 4.7/5 stars with 180 reviews. Verint Foresee rates 4.0/5 stars with 12 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Free Trial Unavailable
Free Trial Unavailable
ChurnZero
Free Trial Unavailable
Verint Foresee
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
9.1
8.2
Ease of Use
Ease of Use
8.5
7.6
Ease of Setup
Ease of Setup
7.8
7.1
Ease of Admin
Ease of Admin
8.7
8.1
Quality of Support
Quality of Support
9.8
8.1
Ease of Doing Business With
Ease of Doing Business With
9.8
7.9
Product Direction (% positive)
Product Direction (% positive)
9.6
8.1
Meets Requirements
ChurnZero
9.1
Verint Foresee
8.2
Ease of Use
ChurnZero
8.5
Verint Foresee
7.6
Ease of Setup
ChurnZero
7.8
Verint Foresee
7.1
Ease of Admin
ChurnZero
8.7
Verint Foresee
8.1
Quality of Support
ChurnZero
9.8
Verint Foresee
8.1
Ease of Doing Business With
ChurnZero
9.8
Verint Foresee
7.9
Product Direction (% positive)
ChurnZero
9.6
Verint Foresee
8.1

Features

Customer Information
Customer Health Scores
ChurnZero
8.9
Verint Foresee
Not enough data available
Customer Monitoring
ChurnZero
9.3
Verint Foresee
Not enough data available
Customer Profiles
ChurnZero
8.6
Verint Foresee
Not enough data available
Playbooks
ChurnZero
8.6
Verint Foresee
Not enough data available
Customer Segments
ChurnZero
9.2
Verint Foresee
Not enough data available
Product Engagement
ChurnZero
8.8
Verint Foresee
Not enough data available
Surveys
ChurnZero
8.7
Verint Foresee
Not enough data available
Predictions
Churn Risk
ChurnZero
8.6
Verint Foresee
Not enough data available
Upsell Opportunities
ChurnZero
8.1
Verint Foresee
Not enough data available
Custom Triggers
ChurnZero
8.9
Verint Foresee
Not enough data available
Machine Learning
ChurnZero
7.6
Verint Foresee
Not enough data available
Platform
Reporting & Dashboards
ChurnZero
8.7
Verint Foresee
Not enough data available
API & Integrations
ChurnZero
8.6
Verint Foresee
Not enough data available
Data Import & Export Tools
ChurnZero
8.6
Verint Foresee
Not enough data available
Workflow Capability
ChurnZero
8.7
Verint Foresee
Not enough data available
Notifications
ChurnZero
8.9
Verint Foresee
Not enough data available
Customization
ChurnZero
8.5
Verint Foresee
Not enough data available
Scalability
ChurnZero
9.0
Verint Foresee
Not enough data available
Data Security
ChurnZero
9.3
Verint Foresee
Not enough data available
Performance & Reliability
ChurnZero
9.1
Verint Foresee
Not enough data available
User, Role, and Access Management
ChurnZero
9.1
Verint Foresee
Not enough data available

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
45.0%
0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
48.3%
16.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
6.7%
83.3%
ChurnZero
Small-Business
45.0%
Mid-Market
48.3%
Enterprise
6.7%
Verint Foresee
Small-Business
0%
Mid-Market
16.7%
Enterprise
83.3%

Reviewers' Industry

 
Computer Software
32.8%
Banking
25.0%
 
Marketing and Advertising
13.3%
Retail
16.7%
 
Information Technology and Services
12.2%
Internet
16.7%
 
Internet
8.3%
Real Estate
8.3%
 
Public Relations and Communications
6.1%
Newspapers
8.3%
 
Other
27.2%
Other
25.0%
ChurnZero
Computer Software
32.8%
Marketing and Advertising
13.3%
Information Technology and Services
12.2%
Internet
8.3%
Public Relations and Communications
6.1%
Other
27.2%
Verint Foresee
Banking
25.0%
Retail
16.7%
Internet
16.7%
Real Estate
8.3%
Newspapers
8.3%
Other
25.0%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Pete P.
Administrator in Marketing and Advertising

First a summary - Our company, HomeActions, LLC, signed up for ChurnZero on January 20, 2017. I cannot say enough about how impressed we are with this company and how many benefits we now enjoy using their integrated platform. As a Customer Success...

User in Retail

Satisfaction Scores, Open-Ends and Priority Map. Satisfaction scores broken down by elements and impact help in gauging site performance by usability. Open-Ends provide direct customer feedback by average satisfaction scores. Priority Map enables comparison...

Most Helpful Critical Review
Most Helpful Critical Review
Letitia P.
User in Information Technology and Services

It would be great to include a workflow-like play when setting up plays. For example, send X email to this group of accounts. If they open/click then send X email. This would help to further gauge my client's interests.

 
ChurnZero
Most Helpful Favorable Review
Pete P.
Administrator in Marketing and Advertising

First a summary - Our company, HomeActions, LLC, signed up for ChurnZero on January 20, 2017. I cannot say enough about how impressed we are with this company and how many benefits we now enjoy using their integrated platform. As a Customer Success...

Most Helpful Critical Review
Letitia P.
User in Information Technology and Services

It would be great to include a workflow-like play when setting up plays. For example, send X email to this group of accounts. If they open/click then send X email. This would help to further gauge my client's interests.

Verint Foresee
Most Helpful Favorable Review
User in Retail

Satisfaction Scores, Open-Ends and Priority Map. Satisfaction scores broken down by elements and impact help in gauging site performance by usability. Open-Ends provide direct customer feedback by average satisfaction scores. Priority Map enables comparison...

Screenshots

 
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Videos

 

See how ChurnZero is helping FiscalNote to improve their customer retention quarter over quarter.

No videos provided
ChurnZero

See how ChurnZero is helping FiscalNote to improve their customer retention quarter over quarter.

Verint Foresee
No videos provided

Downloads

Verint Foresee
No downloads provided
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