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Compare ChurnZero and Rocketlane 
Featured Products
At a Glance
Market Segments
Mid-Market (63.4% of reviews)
Mid-Market (56.4% of reviews)
Entry-Level Pricing
No pricing available
$49.00 1 user/month (paid annually)
ChurnZero
Star Rating
(1,547)4.7 out of 5
Market Segments
Mid-Market (63.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ChurnZeroRocketlane
Star Rating
(788)4.7 out of 5
Market Segments
Mid-Market (56.4% of reviews)
Pros & Cons
Entry-Level Pricing
$49.00 1 user/month (paid annually)
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ChurnZero excels in providing a comprehensive and centralized platform for client management, with features like automatic meeting logging and effective communication automations that enhance user experience. Users appreciate the versatility of the tool, allowing for various documentation methods to track client health.
- Users say Rocketlane impresses with its user-friendly interface and agile task management capabilities. Reviewers highlight the ability to create complex task dependencies and automations, which streamline operations and improve team collaboration, making it a valuable tool for daily use.
- According to verified reviews, ChurnZero stands out with a significantly higher G2 Score, indicating stronger overall user satisfaction. This is supported by a wealth of recent feedback, with users praising its best-in-class core functionality and seamless integration options that enhance productivity.
- Reviewers mention that while Rocketlane has a solid user experience, it faces challenges in comparison to ChurnZero's extensive feature set. Users have noted that although Rocketlane is effective, it may not offer the same depth of functionality that some teams require for comprehensive client onboarding.
- G2 reviewers highlight the quality of support provided by both platforms, with Rocketlane receiving slightly higher ratings. Users commend Rocketlane's support team for their responsiveness and helpfulness, which is crucial for teams relying on timely assistance during implementation and daily operations.
- Users report that ChurnZero's implementation process is quick and intuitive, making it easier for teams to get started. In contrast, while Rocketlane is also praised for its ease of use, some users feel that ChurnZero's setup capabilities give it an edge in terms of getting teams up and running efficiently.
Pricing
Entry-Level Pricing
ChurnZero
No pricing availableRocketlane
Standard
$49.00
1 user/month (paid annually)
Min 5 users. $59/user when paid monthly
- Everything in Essential
- Status update templates
- Custom Domains
Free Trial
ChurnZero
No trial information availableRocketlane
Free Trial is available
Ratings
Meets Requirements
9.0
1,261
9.1
424
Ease of Use
8.5
1,269
9.2
585
Ease of Setup
7.9
585
9.0
348
Ease of Admin
8.5
520
9.3
213
Quality of Support
9.5
1,176
9.6
403
Has the product been a good partner in doing business?
9.6
525
9.5
212
Product Direction (% positive)
9.4
1,197
9.6
388
Features by Category
Tasks
Not enough data
9.4
247
|
Verified
Not enough data
9.3
250
|
Verified
Not enough data
9.3
242
|
Verified
Not enough data
9.1
236
|
Verified
Not enough data
8.9
228
|
Verified
Not enough data
8.7
214
|
Verified
Not enough data
9.0
227
|
Verified
Not enough data
9.1
219
|
Verified
Projects
Not enough data
9.2
219
Not enough data
9.3
217
Not enough data
8.9
200
Not enough data
9.1
201
Not enough data
9.2
210
|
Verified
Not enough data
9.0
158
|
Verified
Not enough data
8.9
199
|
Verified
Not enough data
9.2
214
|
Verified
Not enough data
8.8
188
|
Verified
Not enough data
8.9
195
|
Verified
Not enough data
9.0
186
|
Verified
Resource Management
Not enough data
9.0
206
|
Verified
Not enough data
9.1
182
|
Verified
Not enough data
9.1
181
|
Verified
Project Monitoring
Not enough data
8.8
185
|
Verified
Not enough data
9.0
163
|
Verified
Not enough data
8.9
215
|
Verified
Generative AI
Not enough data
8.4
81
Not enough data
8.6
81
Agentic AI - Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Information
8.9
1010
|
Verified
Not enough data
9.1
989
|
Verified
Not enough data
8.9
983
|
Verified
Not enough data
8.7
943
|
Verified
Not enough data
9.1
1007
|
Verified
Not enough data
8.7
925
|
Verified
Not enough data
8.5
828
|
Verified
Not enough data
Predictions
8.6
972
|
Verified
Not enough data
7.8
744
|
Verified
Not enough data
8.6
832
|
Verified
Not enough data
7.5
638
|
Verified
Not enough data
Platform
8.6
994
|
Verified
Not enough data
8.5
894
|
Verified
Not enough data
8.5
871
|
Verified
Not enough data
8.7
905
|
Verified
Not enough data
8.9
968
|
Verified
Not enough data
8.6
937
|
Verified
Not enough data
9.0
903
|
Verified
Not enough data
9.1
839
|
Verified
Not enough data
9.2
962
|
Verified
Not enough data
9.1
918
|
Verified
Not enough data
Generative AI
7.7
311
Not enough data
7.8
309
Not enough data
Agentic AI - Customer Success
7.5
64
Not enough data
7.5
63
Not enough data
7.5
65
Not enough data
7.2
63
Not enough data
7.2
63
Not enough data
User Analysis
8.9
126
Not enough data
8.9
134
Not enough data
User Support
9.2
139
Not enough data
7.9
71
Not enough data
8.7
98
Not enough data
Walkthrough Type
8.1
91
Not enough data
8.3
86
Not enough data
Platform Basics - Digital Adoption Platform
9.3
10
Not enough data
9.0
10
Not enough data
Analytics - Digital Adoption Platform
9.8
8
Not enough data
Functions - Digital Adoption Platform
9.8
9
Not enough data
10.0
7
Not enough data
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
Setup
Not enough data
9.2
113
Not enough data
9.1
113
Not enough data
9.2
110
Not enough data
9.2
113
Management
Not enough data
9.3
106
Not enough data
9.0
96
Not enough data
9.2
96
Generative AI
Not enough data
9.1
44
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
Not enough data
8.5
14
Not enough data
9.0
13
Not enough data
8.5
14
Optimization
Not enough data
8.9
16
Not enough data
8.2
15
Not enough data
8.3
14
Sales Team
8.2
84
Not enough data
8.4
83
Not enough data
8.9
100
Not enough data
Intelligence
8.3
94
Not enough data
7.4
86
Not enough data
8.1
84
Not enough data
Mapping
8.0
82
Not enough data
8.3
87
Not enough data
Agentic AI - Customer Revenue Optimization
7.9
11
Not enough data
7.9
13
Not enough data
7.6
12
Not enough data
7.6
13
Not enough data
7.9
13
Not enough data
8.0
11
Not enough data
Platform Basics
8.4
160
Not enough data
8.5
163
Not enough data
8.6
147
Not enough data
8.3
140
Not enough data
8.5
153
Not enough data
Agentic AI - Customer Journey Mapping
7.0
23
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.7
5
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.8
7
Not enough data
7.8
6
Not enough data
8.6
6
Not enough data
Not enough data
Task Creation
Not enough data
9.3
191
|
Verified
Not enough data
9.3
192
|
Verified
Not enough data
9.0
181
Not enough data
8.8
165
Task Management
Not enough data
9.2
178
Not enough data
9.1
180
Not enough data
9.1
176
Not enough data
Feature Not Available
Generative AI
Not enough data
8.4
68
Not enough data
8.6
69
Customer Management
Not enough data
9.2
64
Not enough data
Feature Not Available
Not enough data
8.3
54
Not enough data
9.2
64
Project Management
Not enough data
9.5
69
Not enough data
9.7
71
Not enough data
9.2
66
Not enough data
9.4
69
Accounting
Not enough data
8.8
55
Not enough data
8.6
32
Not enough data
Feature Not Available
Not enough data
9.0
53
Not enough data
9.0
54
Portfolio Management
Not enough data
8.9
59
Not enough data
9.0
61
Not enough data
8.6
59
Not enough data
9.0
59
Analytics
Not enough data
8.8
57
Not enough data
8.9
61
Not enough data
9.0
61
Administration
Not enough data
9.2
67
Not enough data
9.1
66
Not enough data
9.2
65
Platform
Not enough data
8.9
55
Not enough data
8.9
54
Not enough data
9.4
59
Not enough data
8.4
52
Not enough data
Feature Not Available
Generative AI
Not enough data
8.7
40
Not enough data
8.6
39
Artificial Intelligence - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
8.6
181
Not enough data
8.7
188
Not enough data
Platform Data
8.6
190
Not enough data
8.5
182
Not enough data
9.0
201
Not enough data
8.6
182
Not enough data
Platform Additional Functionality
8.6
180
Not enough data
8.6
191
Not enough data
8.9
187
Not enough data
Agentic AI - Customer Journey Analytics
7.8
20
Not enough data
7.9
20
Not enough data
7.8
20
Not enough data
7.6
20
Not enough data
Communication
Not enough data
9.2
153
Not enough data
9.2
142
Not enough data
9.3
140
Not enough data
9.3
143
Not enough data
Feature Not Available
Content & Documents
Not enough data
8.9
143
Not enough data
9.3
147
Not enough data
9.1
121
Not enough data
9.0
67
Controls
Not enough data
9.1
143
Not enough data
8.8
125
Not enough data
9.3
146
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Project Management
Not enough data
9.5
168
Not enough data
9.3
161
Not enough data
9.3
163
Not enough data
8.9
142
Remote Collaboration
Not enough data
9.2
150
Not enough data
9.2
147
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
8.4
57
Not enough data
8.5
56
Agentic AI - Project Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
8.8
213
Not enough data
8.7
193
Not enough data
8.4
155
Not enough data
7.5
128
Not enough data
Customization
8.4
156
Not enough data
7.5
116
Not enough data
8.1
115
Not enough data
8.0
122
Not enough data
Generative AI
8.1
93
Not enough data
8.1
92
Not enough data
Agentic AI - Experience Management
6.8
11
Not enough data
6.7
11
Not enough data
5.9
11
Not enough data
6.7
11
Not enough data
Onboarding Setup
8.9
305
9.0
208
|
Verified
8.6
292
9.2
218
|
Verified
8.6
273
9.0
213
|
Verified
Project Tracking
8.8
279
9.0
212
|
Verified
8.6
267
9.0
195
8.5
263
8.8
201
|
Verified
8.8
309
9.3
215
|
Verified
8.7
270
8.9
195
Customer Engagement
8.4
261
8.9
215
|
Verified
8.8
284
9.0
215
|
Verified
8.2
242
8.8
210
8.8
280
9.1
216
|
Verified
8.6
269
9.2
221
|
Verified
Categories
Categories
Shared Categories
ChurnZero and Rocketlane are categorized as Client Onboarding
Unique Categories
ChurnZero is categorized as Experience Management, Customer Revenue Optimization, Digital Adoption Platform, Customer Success, Customer Journey Analytics, and Customer Journey Mapping
Rocketlane is categorized as Professional Services Automation, Client Portal, Project Management, Resource Management, Project Collaboration, Workflow Management, and Task Management
Reviews
Reviewers' Company Size
ChurnZero
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Rocketlane
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
36.9%
Information Technology and Services
16.3%
Marketing and Advertising
5.0%
Computer & Network Security
3.7%
Education Management
2.3%
Other
35.9%
Computer Software
36.4%
Information Technology and Services
26.6%
Marketing and Advertising
5.2%
Financial Services
4.2%
Logistics and Supply Chain
2.5%
Other
25.2%
Alternatives
Discussions
Does ChurnZero have a Customer Success blog?
2 Comments
Official Response from ChurnZero
Yes, we do. We publish new content at least once a week. Please find our blog here- https://churnzero.net/blog/Read more
What other products does ChurnZero integrate with?
1 Comment
Official Response from ChurnZero
ChurnZero's list of partner integrations is continually growing. Please see the current list here. https://churnzero.net/#integrations Read more
Are you hiring?
1 Comment
Official Response from ChurnZero
Yes, ChurnZero is hiring. Please check out our current job openings here. https://churnzero.net/careers/Read more
How can we improve the overview page and project summary section ?
1 Comment
JE
Enable the Overview page to be editable - let people choose they're own graphs
Enable Project Status to be updated from that page
Enable Project Summary...Read more
Rocketlane has no more discussions with answers
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