Introducing G2.ai, the future of software buying.Try now
Compare ChurnZero and RevSetter 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Product Fruits
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Customerscore.io
Visit Website
At a Glance
Market Segments
Mid-Market (63.4% of reviews)
Small-Business (91.7% of reviews)
Entry-Level Pricing
No pricing available
Contact Us Per Year
ChurnZero
Star Rating
(1,534)4.7 out of 5
Market Segments
Mid-Market (63.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ChurnZeroRevSetter
Star Rating
(12)4.8 out of 5
Market Segments
Small-Business (91.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Contact Us Per Year
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ChurnZero excels in Quality of Support with a score of 9.6, while RevSetter has a slightly lower score of 8.9. Reviewers mention that ChurnZero's support team is responsive and knowledgeable, making it easier for users to resolve issues quickly.
- Reviewers mention that RevSetter shines in Ease of Use, scoring 9.7 compared to ChurnZero's 8.5. Users on G2 appreciate RevSetter's intuitive interface, which simplifies navigation and reduces the learning curve for new users.
- Users say that ChurnZero offers robust Customer Health Scores with a score of 8.9, while RevSetter leads with 9.2. Reviewers highlight that RevSetter's health scoring provides more actionable insights, helping businesses proactively manage customer relationships.
- G2 users report that RevSetter outperforms ChurnZero in Upsell Opportunities, scoring 9.3 against ChurnZero's 7.9. Users mention that RevSetter's predictive capabilities help identify potential upsell scenarios more effectively.
- Reviewers mention that ChurnZero's Product Direction is rated at 9.4, indicating a strong commitment to continuous improvement, while RevSetter boasts a perfect score of 10. Users appreciate RevSetter's clear roadmap and frequent updates that align with user feedback.
- Users on G2 report that RevSetter excels in Customization, achieving a score of 9.5 compared to ChurnZero's 8.6. Reviewers highlight RevSetter's flexible options for tailoring the platform to specific business needs, enhancing user experience and engagement.
Pricing
Entry-Level Pricing
ChurnZero
No pricing availableRevSetter
Startup
Contact Us
Per Year
For startups and scaling teams up to $20m ARR that want to improve the way they work with customers, scale or make smaller teams more efficient , and drive more renewals and revenue.
- CS Executive Audit
- Scaleable platform that will grow with you
- Flexible solutions
Free Trial
ChurnZero
No trial information availableRevSetter
No trial information availableRatings
Meets Requirements
9.0
1,254
8.9
11
Ease of Use
8.5
1,262
9.7
11
Ease of Setup
7.9
580
Not enough data
Ease of Admin
8.5
517
Not enough data
Quality of Support
9.5
1,169
8.9
11
Has the product been a good partner in doing business?
9.6
522
Not enough data
Product Direction (% positive)
9.4
1,190
10.0
11
Features by Category
Customer Information
8.9
1005
|
Verified
9.2
10
9.1
985
|
Verified
9.5
10
8.9
981
|
Verified
9.7
10
8.7
940
|
Verified
8.5
10
9.1
1002
|
Verified
9.2
10
8.7
922
|
Verified
9.0
10
8.5
826
|
Verified
9.0
10
Predictions
8.6
967
|
Verified
8.7
10
7.8
742
|
Verified
9.3
10
8.6
830
|
Verified
9.7
10
7.5
637
|
Verified
9.2
10
Platform
8.6
990
|
Verified
9.3
10
8.5
892
|
Verified
9.3
9
8.5
868
|
Verified
9.7
10
8.7
902
|
Verified
9.3
10
8.9
966
|
Verified
8.2
10
8.6
934
|
Verified
9.5
10
9.0
900
|
Verified
9.5
10
9.1
837
|
Verified
9.7
10
9.2
959
|
Verified
8.8
10
9.1
916
|
Verified
9.2
10
Generative AI
7.7
308
9.2
10
7.8
307
9.0
10
Agentic AI - Customer Success
7.5
64
Not enough data
7.5
63
Not enough data
7.5
64
Not enough data
7.2
63
Not enough data
7.2
63
Not enough data
User Analysis
8.9
125
Not enough data
8.9
133
Not enough data
User Support
9.2
138
Not enough data
7.9
71
Not enough data
8.7
98
Not enough data
Walkthrough Type
8.1
91
Not enough data
8.2
85
Not enough data
Platform Basics - Digital Adoption Platform
9.3
9
Not enough data
9.0
10
Not enough data
Analytics - Digital Adoption Platform
9.8
8
Not enough data
Functions - Digital Adoption Platform
9.8
8
Not enough data
10.0
7
Not enough data
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
9.3
9
Not enough data
8.9
9
Not enough data
8.9
9
Not enough data
9.3
9
Intelligence
Not enough data
8.9
9
Not enough data
8.5
9
Not enough data
8.9
9
Sales Team
8.2
83
8.8
8
8.4
82
9.2
8
8.8
98
8.3
8
Intelligence
8.3
92
9.0
8
7.5
85
9.2
8
8.1
83
9.6
8
Mapping
8.0
81
9.4
8
8.3
86
8.8
8
Agentic AI - Customer Revenue Optimization
7.9
11
Not enough data
7.8
12
Not enough data
7.6
12
Not enough data
7.4
12
Not enough data
7.8
12
Not enough data
8.0
11
Not enough data
Platform Basics
8.4
159
Not enough data
8.5
162
Not enough data
8.6
147
Not enough data
8.3
140
Not enough data
8.5
153
Not enough data
Agentic AI - Customer Journey Mapping
7.0
23
Not enough data
Platform Basics
8.6
181
Not enough data
8.7
188
Not enough data
Platform Data
8.6
190
Not enough data
8.5
181
Not enough data
9.0
200
Not enough data
8.6
182
Not enough data
Platform Additional Functionality
8.6
180
Not enough data
8.6
190
Not enough data
8.9
186
Not enough data
Agentic AI - Customer Journey Analytics
7.8
20
Not enough data
7.9
20
Not enough data
7.8
20
Not enough data
7.6
20
Not enough data
Analytics
8.8
212
Not enough data
8.7
192
Not enough data
8.4
154
Not enough data
7.5
127
Not enough data
Customization
8.4
155
Not enough data
7.6
115
Not enough data
8.1
114
Not enough data
8.1
121
Not enough data
Generative AI
8.0
92
Not enough data
8.1
91
Not enough data
Agentic AI - Experience Management
6.8
11
Not enough data
6.7
11
Not enough data
5.9
11
Not enough data
6.7
11
Not enough data
Onboarding Setup
8.9
304
Not enough data
8.6
292
Not enough data
8.6
272
Not enough data
Project Tracking
8.8
279
Not enough data
8.6
266
Not enough data
8.5
262
Not enough data
8.8
308
Not enough data
8.7
269
Not enough data
Customer Engagement
8.4
261
Not enough data
8.8
283
Not enough data
8.2
242
Not enough data
8.8
279
Not enough data
8.6
269
Not enough data
Categories
Categories
Shared Categories
ChurnZero and RevSetter are categorized as Customer Revenue Optimization and Customer Success
Unique Categories
ChurnZero is categorized as Client Onboarding, Experience Management, Digital Adoption Platform, Customer Journey Analytics, and Customer Journey Mapping
RevSetter is categorized as Customer Data Platform (CDP) and Product Analytics
Reviews
Reviewers' Company Size
ChurnZero
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
RevSetter
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
37.0%
Information Technology and Services
16.4%
Marketing and Advertising
4.9%
Computer & Network Security
3.7%
Financial Services
2.2%
Other
35.8%
Computer Games
50.0%
Computer Software
16.7%
Sports
8.3%
Retail
8.3%
Insurance
8.3%
Other
8.3%
Discussions
Does ChurnZero have a Customer Success blog?
2 Comments
Official Response from ChurnZero
Yes, we do. We publish new content at least once a week. Please find our blog here- https://churnzero.net/blog/Read more
What other products does ChurnZero integrate with?
1 Comment
Official Response from ChurnZero
ChurnZero's list of partner integrations is continually growing. Please see the current list here. https://churnzero.net/#integrations Read more
Are you hiring?
1 Comment
Official Response from ChurnZero
Yes, ChurnZero is hiring. Please check out our current job openings here. https://churnzero.net/careers/Read more
RevSetter has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
