Introducing G2.ai, the future of software buying.Try now
Compare ChurnZero and OnRamp Technology 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Assembly
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Customerscore.io
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Product Fruits
Visit Website
At a Glance
Market Segments
Mid-Market (63.4% of reviews)
Small-Business (54.8% of reviews)
Entry-Level Pricing
No pricing available
Contact Us 3 Creator Users Per Month
ChurnZero
Star Rating
(1,535)4.7 out of 5
Market Segments
Mid-Market (63.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ChurnZeroOnRamp
Star Rating
(163)4.4 out of 5
Market Segments
Small-Business (54.8% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 3 Creator Users Per Month
Learn more about OnRampSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ChurnZero excels in Quality of Support with a score of 9.6, while OnRamp follows closely at 9.2. Reviewers mention that ChurnZero's support team is highly responsive and knowledgeable, making it easier for users to resolve issues quickly.
- Reviewers mention that ChurnZero has a superior Customer Health Score of 8.9 compared to OnRamp's 8.5. Users say that ChurnZero's proactive monitoring tools help them identify at-risk customers more effectively, enhancing retention strategies.
- Users on G2 highlight ChurnZero's Customer Monitoring capabilities, scoring 9.2, which outperforms OnRamp's 8.7. Reviewers say that ChurnZero's detailed analytics and tracking features provide deeper insights into customer behavior.
- Reviewers mention that OnRamp shines in Playbooks with a score of 9.2, compared to ChurnZero's 8.7. Users report that OnRamp's playbook feature is intuitive and helps streamline customer engagement processes effectively.
- Users say that ChurnZero leads in Data Security with a score of 9.1, while OnRamp scores 8.7. Reviewers mention that ChurnZero's robust security measures give them peace of mind regarding sensitive customer data.
- G2 users report that ChurnZero's Scalability is impressive with a score of 9.0, compared to OnRamp's 8.8. Reviewers mention that ChurnZero easily adapts to growing business needs, making it a preferred choice for mid-market companies.
Pricing
Entry-Level Pricing
ChurnZero
No pricing availableOnRamp
Full Value for All
Contact Us
3 Creator Users Per Month
We believe in providing as much value as we can to every OnRamp customer, so you have fewer barriers to delivering more to yours. Every customer gets access to the full feature set and white-glove support.
- Unlimited Contributor Users
- Unlimited Customers
- Unlimited Dynamic Action Plans
Free Trial
ChurnZero
No trial information availableOnRamp
No trial information availableRatings
Meets Requirements
9.0
1,254
8.7
140
Ease of Use
8.5
1,262
8.7
141
Ease of Setup
7.9
580
8.4
95
Ease of Admin
8.5
517
8.7
76
Quality of Support
9.5
1,169
9.2
134
Has the product been a good partner in doing business?
9.6
522
9.5
74
Product Direction (% positive)
9.4
1,190
9.6
136
Features by Category
Customer Information
8.9
1005
|
Verified
Not enough data
9.1
985
|
Verified
Not enough data
8.9
981
|
Verified
Not enough data
8.7
940
|
Verified
Not enough data
9.1
1002
|
Verified
Not enough data
8.7
922
|
Verified
Not enough data
8.5
826
|
Verified
Not enough data
Predictions
8.6
967
|
Verified
Not enough data
7.8
742
|
Verified
Not enough data
8.6
830
|
Verified
Not enough data
7.5
637
|
Verified
Not enough data
Platform
8.6
990
|
Verified
Not enough data
8.5
892
|
Verified
Not enough data
8.5
868
|
Verified
Not enough data
8.7
902
|
Verified
Not enough data
8.9
966
|
Verified
Not enough data
8.6
934
|
Verified
Not enough data
9.0
900
|
Verified
Not enough data
9.1
837
|
Verified
Not enough data
9.2
959
|
Verified
Not enough data
9.1
916
|
Verified
Not enough data
Generative AI
7.7
308
Not enough data
7.8
307
Not enough data
Agentic AI - Customer Success
7.5
64
Not enough data
7.5
63
Not enough data
7.5
64
Not enough data
7.2
63
Not enough data
7.2
63
Not enough data
User Analysis
8.9
125
8.1
17
8.9
133
8.2
20
User Support
9.2
138
8.4
18
7.9
71
8.1
16
8.7
98
8.3
17
Walkthrough Type
8.1
91
8.5
17
8.2
85
Feature Not Available
Platform Basics - Digital Adoption Platform
9.3
9
Not enough data
9.0
10
Not enough data
Analytics - Digital Adoption Platform
9.8
8
Not enough data
Functions - Digital Adoption Platform
9.8
8
Not enough data
10.0
7
Not enough data
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
Sales Team
8.2
83
Not enough data
8.4
82
Not enough data
8.8
98
Not enough data
Intelligence
8.3
92
Not enough data
7.5
85
Not enough data
8.1
83
Not enough data
Mapping
8.0
81
Not enough data
8.3
86
Not enough data
Agentic AI - Customer Revenue Optimization
7.9
11
Not enough data
7.8
12
Not enough data
7.6
12
Not enough data
7.4
12
Not enough data
7.8
12
Not enough data
8.0
11
Not enough data
Platform Basics
8.4
159
Not enough data
8.5
162
Not enough data
8.6
147
Not enough data
8.3
140
Not enough data
8.5
153
Not enough data
Agentic AI - Customer Journey Mapping
7.0
23
Not enough data
Content
Not enough data
8.5
31
Not enough data
8.1
31
Not enough data
8.0
29
Not enough data
9.0
33
Not enough data
8.7
33
Collaboration
Not enough data
7.5
26
Not enough data
8.2
28
Not enough data
9.2
30
Not enough data
8.4
32
Not enough data
8.3
29
Not enough data
Feature Not Available
Task Creation
Not enough data
8.9
56
Not enough data
9.2
57
Not enough data
8.8
55
Not enough data
8.0
54
Task Management
Not enough data
8.6
52
Not enough data
8.3
52
Not enough data
8.9
53
Not enough data
8.6
50
Generative AI
Not enough data
6.4
13
Not enough data
6.5
13
Platform Basics
8.6
181
Not enough data
8.7
188
Not enough data
Platform Data
8.6
190
Not enough data
8.5
181
Not enough data
9.0
200
Not enough data
8.6
182
Not enough data
Platform Additional Functionality
8.6
180
Not enough data
8.6
190
Not enough data
8.9
186
Not enough data
Agentic AI - Customer Journey Analytics
7.8
20
Not enough data
7.9
20
Not enough data
7.8
20
Not enough data
7.6
20
Not enough data
Analytics
8.8
212
Not enough data
8.7
192
Not enough data
8.4
154
Not enough data
7.5
127
Not enough data
Customization
8.4
155
Not enough data
7.6
115
Not enough data
8.1
114
Not enough data
8.1
121
Not enough data
Generative AI
8.0
92
Not enough data
8.1
91
Not enough data
Agentic AI - Experience Management
6.8
11
Not enough data
6.7
11
Not enough data
5.9
11
Not enough data
6.7
11
Not enough data
Onboarding Setup
8.9
304
8.7
107
8.6
292
8.5
103
8.6
272
8.7
106
Project Tracking
8.8
279
8.6
100
8.6
266
8.2
99
8.5
262
8.6
95
8.8
308
9.0
101
8.7
269
8.2
95
Customer Engagement
8.4
261
8.8
101
8.8
283
8.5
96
8.2
242
8.3
97
8.8
279
8.5
97
8.6
269
8.6
103
Categories
Categories
Shared Categories
ChurnZero and OnRamp are categorized as Client Onboarding and Digital Adoption Platform
Unique Categories
ChurnZero is categorized as Experience Management, Customer Revenue Optimization, Customer Success, Customer Journey Analytics, and Customer Journey Mapping
OnRamp is categorized as Client Portal and Task Management
Reviews
Reviewers' Company Size
ChurnZero
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
OnRamp
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
37.0%
Information Technology and Services
16.4%
Marketing and Advertising
4.9%
Computer & Network Security
3.7%
Financial Services
2.2%
Other
35.8%
Computer Software
29.3%
Information Technology and Services
17.2%
Financial Services
5.7%
Marketing and Advertising
5.1%
Hospital & Health Care
4.5%
Other
38.2%
Discussions
Does ChurnZero have a Customer Success blog?
2 Comments
Official Response from ChurnZero
Yes, we do. We publish new content at least once a week. Please find our blog here- https://churnzero.net/blog/Read more
What other products does ChurnZero integrate with?
1 Comment
Official Response from ChurnZero
ChurnZero's list of partner integrations is continually growing. Please see the current list here. https://churnzero.net/#integrations Read more
Are you hiring?
1 Comment
Official Response from ChurnZero
Yes, ChurnZero is hiring. Please check out our current job openings here. https://churnzero.net/careers/Read more
OnRamp has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
