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Compare ChurnZero and OnRamp Technology 
Featured Products
At a Glance
Market Segments
Mid-Market (63.3% of reviews)
Small-Business (54.8% of reviews)
Entry-Level Pricing
No pricing available
Contact Us 3 Creator Users Per Month
ChurnZero
Star Rating
(1,556)4.7 out of 5
Market Segments
Mid-Market (63.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ChurnZeroOnRamp
Star Rating
(164)4.4 out of 5
Market Segments
Small-Business (54.8% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 3 Creator Users Per Month
Learn more about OnRampSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ChurnZero excels in overall user satisfaction, boasting a significantly higher G2 Score compared to OnRamp. Users appreciate its best-in-class core functionality and the ability to automate communications, which enhances efficiency in managing customer relationships.
- Users say that ChurnZero's implementation process is notably quick and intuitive, with features like automatic meeting logging and centralized information storage being highlighted as major advantages. This contrasts with OnRamp, where some users find the setup process less streamlined.
- Reviewers mention that ChurnZero offers versatile configuration options, allowing users to document client health in various ways. This flexibility is a key strength, while OnRamp users appreciate its easy-to-navigate UI, which enhances the overall user experience but may not offer the same level of customization.
- According to verified reviews, ChurnZero's support quality is highly rated, with users noting the effectiveness of its customer service. In comparison, OnRamp also receives positive feedback for its support, but ChurnZero's higher score indicates a more consistent experience.
- Users highlight that ChurnZero's data analysis and user segmentation capabilities are robust, making it easier to tailor communications and strategies. OnRamp, while effective in organization and task sharing, may not provide the same depth in analytics, which could limit its effectiveness for some users.
- Reviewers appreciate that OnRamp is responsive to user feedback and is actively working on improvements, fostering a sense of collaboration. However, ChurnZero's established reputation and larger user base suggest a more proven track record in delivering impactful features and updates.
Pricing
Entry-Level Pricing
ChurnZero
No pricing availableOnRamp
Full Value for All
Contact Us
3 Creator Users Per Month
We believe in providing as much value as we can to every OnRamp customer, so you have fewer barriers to delivering more to yours. Every customer gets access to the full feature set and white-glove support.
- Unlimited Contributor Users
- Unlimited Customers
- Unlimited Dynamic Action Plans
Free Trial
ChurnZero
No trial information availableOnRamp
No trial information availableRatings
Meets Requirements
9.0
1,267
8.7
140
Ease of Use
8.5
1,275
8.7
141
Ease of Setup
7.9
588
8.4
95
Ease of Admin
8.5
520
8.7
76
Quality of Support
9.5
1,182
9.2
134
Has the product been a good partner in doing business?
9.6
526
9.5
74
Product Direction (% positive)
9.4
1,203
9.6
136
Features by Category
Customer Information
8.9
1013
|
Verified
Not enough data
9.1
991
|
Verified
Not enough data
8.9
984
|
Verified
Not enough data
8.7
945
|
Verified
Not enough data
9.1
1011
|
Verified
Not enough data
8.7
926
|
Verified
Not enough data
8.5
830
|
Verified
Not enough data
Predictions
8.6
975
|
Verified
Not enough data
7.8
744
|
Verified
Not enough data
8.6
832
|
Verified
Not enough data
7.5
638
|
Verified
Not enough data
Platform
8.6
996
|
Verified
Not enough data
8.5
898
|
Verified
Not enough data
8.5
871
|
Verified
Not enough data
8.7
907
|
Verified
Not enough data
8.9
972
|
Verified
Not enough data
8.6
938
|
Verified
Not enough data
9.0
904
|
Verified
Not enough data
9.1
839
|
Verified
Not enough data
9.2
962
|
Verified
Not enough data
9.1
919
|
Verified
Not enough data
Generative AI
7.7
311
Not enough data
7.8
309
Not enough data
Agentic AI - Customer Success
7.5
64
Not enough data
7.5
63
Not enough data
Feature Not Available
Not enough data
7.2
63
Not enough data
7.2
63
Not enough data
User Analysis
8.8
126
8.1
17
8.9
134
8.2
20
User Support
9.2
139
8.4
18
7.9
71
8.1
16
8.7
98
8.3
17
Walkthrough Type
8.1
91
8.5
17
8.3
86
Feature Not Available
Platform Basics - Digital Adoption Platform
9.3
10
Not enough data
9.0
10
Not enough data
Analytics - Digital Adoption Platform
9.8
8
Not enough data
Functions - Digital Adoption Platform
9.8
9
Not enough data
10.0
7
Not enough data
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
Sales Team
8.2
84
Not enough data
8.4
83
Not enough data
8.9
100
Not enough data
Intelligence
8.3
94
Not enough data
7.4
86
Not enough data
8.1
84
Not enough data
Mapping
8.0
82
Not enough data
8.3
87
Not enough data
Agentic AI - Customer Revenue Optimization
7.9
11
Not enough data
Feature Not Available
Not enough data
7.6
12
Not enough data
7.6
13
Not enough data
7.9
13
Not enough data
8.0
11
Not enough data
Platform Basics
8.4
160
Not enough data
8.5
163
Not enough data
8.6
147
Not enough data
8.3
140
Not enough data
8.5
153
Not enough data
Agentic AI - Customer Journey Mapping
7.0
23
Not enough data
Content
Not enough data
8.5
31
Not enough data
8.1
31
Not enough data
8.0
29
Not enough data
9.0
33
Not enough data
8.7
33
Collaboration
Not enough data
7.5
26
Not enough data
8.2
28
Not enough data
9.2
30
Not enough data
8.4
32
Not enough data
8.3
29
Not enough data
Feature Not Available
Task Creation
Not enough data
8.9
56
Not enough data
9.2
57
Not enough data
8.8
55
Not enough data
8.0
54
Task Management
Not enough data
8.6
52
Not enough data
8.3
52
Not enough data
8.9
53
Not enough data
8.6
50
Generative AI
Not enough data
6.4
13
Not enough data
6.5
13
Platform Basics
8.6
181
Not enough data
8.7
188
Not enough data
Platform Data
8.6
190
Not enough data
8.5
182
Not enough data
9.0
201
Not enough data
8.6
182
Not enough data
Platform Additional Functionality
8.6
180
Not enough data
8.6
191
Not enough data
8.9
187
Not enough data
Agentic AI - Customer Journey Analytics
7.8
20
Not enough data
Feature Not Available
Not enough data
7.8
20
Not enough data
7.6
20
Not enough data
Analytics
8.8
213
Not enough data
8.7
193
Not enough data
8.4
155
Not enough data
7.5
128
Not enough data
Customization
8.4
156
Not enough data
7.5
116
Not enough data
8.1
115
Not enough data
8.0
122
Not enough data
Generative AI
8.1
93
Not enough data
8.1
92
Not enough data
Agentic AI - Experience Management
6.8
11
Not enough data
Feature Not Available
Not enough data
5.9
11
Not enough data
6.7
11
Not enough data
Onboarding Setup
8.9
305
8.7
107
8.6
292
8.5
103
8.6
273
8.7
106
Project Tracking
8.8
279
8.6
100
8.6
267
8.2
99
8.5
263
8.6
95
8.8
310
9.0
101
8.7
270
8.2
95
Customer Engagement
8.4
261
8.8
101
8.8
284
8.5
96
8.2
242
8.3
97
8.8
280
8.5
97
8.6
269
8.6
103
Categories
Categories
Shared Categories
ChurnZero and OnRamp are categorized as Client Onboarding and Digital Adoption Platform
Unique Categories
ChurnZero is categorized as Experience Management, Customer Revenue Optimization, Customer Success, Customer Journey Analytics, and Customer Journey Mapping
OnRamp is categorized as Client Portal and Task Management
Reviews
Reviewers' Company Size
ChurnZero
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
OnRamp
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
36.8%
Information Technology and Services
16.2%
Marketing and Advertising
5.0%
Computer & Network Security
3.7%
Education Management
2.2%
Other
36.0%
Computer Software
29.3%
Information Technology and Services
17.2%
Financial Services
5.7%
Marketing and Advertising
5.1%
Hospital & Health Care
4.5%
Other
38.2%
Discussions
Does ChurnZero have a Customer Success blog?
2 Comments
Official Response from ChurnZero
Yes, we do. We publish new content at least once a week. Please find our blog here- https://churnzero.net/blog/Read more
What other products does ChurnZero integrate with?
1 Comment
Official Response from ChurnZero
ChurnZero's list of partner integrations is continually growing. Please see the current list here. https://churnzero.net/#integrations Read more
Are you hiring?
1 Comment
Official Response from ChurnZero
Yes, ChurnZero is hiring. Please check out our current job openings here. https://churnzero.net/careers/Read more
OnRamp has no discussions with answers
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