Compare Chrome Remote Desktop and Syncro 
At a Glance
Market Segments
Small-Business (54.0% of reviews)
Small-Business (89.8% of reviews)
Entry-Level Pricing
No pricing available
$129.00 Per Month
Chrome Remote Desktop
Star Rating
(52)4.2 out of 5
Market Segments
Small-Business (54.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Chrome Remote DesktopSyncro
Star Rating
(465)4.5 out of 5
Market Segments
Small-Business (89.8% of reviews)
Pros & Cons
Entry-Level Pricing
$129.00 Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Chrome Remote Desktop excels in its ease of use, with many users appreciating its straightforward setup process. One user highlighted that connecting to another device is "pretty effortless," making it a great choice for those who need quick access without a steep learning curve.
- Users say that Syncro stands out as a comprehensive tool for IT management, offering features like inventory management and a robust ticketing portal. Reviewers have noted that it serves as a "complete tool for everything," which is particularly beneficial for IT companies looking to streamline their operations.
- According to verified reviews, Chrome Remote Desktop is favored for its cost-effectiveness, being free to use. This makes it an attractive option for small businesses or individuals who need reliable remote access without incurring additional expenses.
- Reviewers mention that Syncro provides a more integrated experience for IT professionals, with features like remote assistance tools and PowerShell scripting. Users have expressed satisfaction with how it consolidates various IT functions into one platform, enhancing productivity.
- G2 reviewers highlight that while Chrome Remote Desktop is praised for its simplicity, it may lack some advanced features that users find in Syncro, such as session recording and ticket management. This could be a consideration for businesses that require more comprehensive support tools.
- Users report that both products have their strengths, but Syncro's recent reviews indicate a higher level of engagement and support, with many users appreciating the quality of support and the ability to manage multiple aspects of their IT needs in one place, which Chrome Remote Desktop does not offer.
Pricing
Entry-Level Pricing
Chrome Remote Desktop
No pricing availableSyncro
Core
$129.00
Per Month
Pricing per user / month
- Fully integrated RMM & PSA
- Unlimited RMM agents for Windows & Mac devices
- Powerful scripting engine
Free Trial
Chrome Remote Desktop
No trial information availableSyncro
Free Trial is available
Ratings
Meets Requirements
8.4
43
8.8
344
Ease of Use
9.2
44
8.8
352
Ease of Setup
9.3
19
8.7
311
Ease of Admin
9.0
18
8.9
258
Quality of Support
8.7
33
8.5
318
Has the product been a good partner in doing business?
8.9
14
9.1
253
Product Direction (% positive)
9.2
42
9.0
343
Features by Category
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
8.9
290
Not enough data
8.7
46
Not enough data
8.0
33
Monitoring and Management
Not enough data
8.8
284
Not enough data
8.5
278
Not enough data
8.2
273
Not enough data
8.1
282
Not enough data
8.8
40
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.6
44
Service Management
Not enough data
8.7
277
Not enough data
8.1
34
Not enough data
8.8
53
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
5.6
27
Not enough data
5.3
26
Not enough data
5.9
28
Not enough data
5.4
27
Not enough data
5.1
26
Not enough data
5.0
26
Not enough data
5.1
26
Customer Management
Not enough data
8.4
157
Not enough data
7.0
147
Not enough data
6.2
145
Not enough data
7.4
153
Project Management
Not enough data
6.1
148
Not enough data
6.2
149
Not enough data
6.5
145
Not enough data
6.6
144
Accounting
Not enough data
6.9
145
Not enough data
7.7
154
Not enough data
7.2
153
Not enough data
6.3
139
Not enough data
6.1
137
Portfolio Management
Not enough data
6.3
137
Not enough data
6.2
136
Not enough data
6.3
138
Not enough data
6.1
134
Analytics
Not enough data
6.2
133
Not enough data
7.3
147
Not enough data
6.6
134
Administration
Not enough data
7.5
150
Not enough data
7.3
147
Not enough data
8.0
147
Platform
Not enough data
7.7
143
Not enough data
7.0
132
Not enough data
9.0
147
Not enough data
6.8
143
Not enough data
5.0
134
Generative AI
Not enough data
5.2
52
Not enough data
5.1
50
Artificial Intelligence - Professional Services Automation
Not enough data
4.9
13
Not enough data
4.8
14
Not enough data
5.8
16
Agentic AI - Professional Services Automation
Not enough data
5.2
14
Not enough data
5.1
13
Administration
Not enough data
8.4
205
Not enough data
8.4
201
Not enough data
7.2
183
Not enough data
8.9
209
Not enough data
8.2
198
Not enough data
8.1
202
Maintenance
Not enough data
8.9
215
Not enough data
7.6
176
Communication
Not enough data
8.0
193
Not enough data
5.1
164
Not enough data
5.0
165
Not enough data
6.2
171
Security
Not enough data
7.9
177
Not enough data
8.0
181
Device Support
Not enough data
6.6
181
Not enough data
7.8
188
Not enough data
7.7
192
Performance
Not enough data
7.8
203
Generative AI
Not enough data
5.6
86
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.8
23
8.4
189
8.5
22
8.6
198
8.2
23
8.5
199
7.9
21
7.0
173
8.3
20
7.3
164
8.8
21
9.2
197
8.4
20
8.5
190
Platform
8.5
24
8.0
189
8.6
22
Feature Not Available
8.6
22
8.1
189
8.1
24
Feature Not Available
Security
7.7
20
Feature Not Available
8.1
21
Feature Not Available
8.0
22
Feature Not Available
Categories
Categories
Shared Categories
Chrome Remote Desktop and Syncro are categorized as Remote Desktop
Unique Categories
Chrome Remote Desktop has no unique categories
Syncro is categorized as Remote Monitoring & Management (RMM), Remote Support, Professional Services Automation, and Endpoint Management
Reviews
Reviewers' Company Size
Chrome Remote Desktop
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Syncro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer & Network Security
14.0%
Information Technology and Services
14.0%
Computer Software
12.0%
Marketing and Advertising
6.0%
Internet
6.0%
Other
48.0%
Information Technology and Services
54.2%
Computer & Network Security
24.7%
Computer Networking
3.4%
Consulting
1.6%
Computer Hardware
1.6%
Other
14.5%
Discussions
What can Chrome Remote Desktop do?
1 Comment
CK
Remotely support users with issues or work remotely Read more
Chrome Remote Desktop has no more discussions with answers
What is Synchro software used for?
3 Comments
TY
Its a RMM and PSA tools used by managed service providers and/or internal IT teams Read more
What is Synchro Pro?
1 Comment
RV
The company is SyncroMSP.com and the product is Syncro. This product is a client management tool built to facilitate management of multiple devices like...Read more
What is atera RMM?
1 Comment
NP
Well, Atera RMM is a competing MSP. But, coming from a previous user, they are NOWHERE in the race! Syncro has got them beat in all categories. (Except the...Read more
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