Introducing G2.ai, the future of software buying.Try now
Compare Chrome Remote Desktop and Splashtop Remote Access 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
CrankWheel
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
FixMe.IT
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
SetMe
Visit Website
At a Glance
Market Segments
Small-Business (53.1% of reviews)
Small-Business (84.2% of reviews)
Entry-Level Pricing
No pricing available
$8.25 1 User Per Month
Chrome Remote Desktop
Star Rating
(51)4.2 out of 5
Market Segments
Small-Business (53.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Chrome Remote DesktopSplashtop Remote Access
Star Rating
(487)4.8 out of 5
Market Segments
Small-Business (84.2% of reviews)
Pros & Cons
Entry-Level Pricing
$8.25 1 User Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Chrome Remote Desktop offers a straightforward setup process with a score of 9.2, making it easy for small businesses to get started quickly, while Splashtop Remote Access, although slightly behind with a score of 9.4, still provides a user-friendly experience that many find beneficial.
- Reviewers mention that Splashtop excels in file sharing capabilities, scoring 9.9, which allows for seamless transfer of documents during remote sessions, whereas Chrome Remote Desktop, while functional, scores lower at 9.6, indicating it may not be as robust in this area.
- G2 users highlight that Splashtop's quality of support is rated at 9.5, with many praising the responsiveness and helpfulness of the support team, compared to Chrome Remote Desktop's score of 8.7, which suggests that users may experience longer wait times or less effective assistance.
- Users on G2 report that Splashtop's unattended access feature is highly rated at 9.7, allowing users to connect to their devices without needing someone on the other end, while Chrome Remote Desktop scores 8.7, indicating it may not be as reliable for unattended sessions.
- Reviewers say that Splashtop shines in multi-platform support with a score of 9.4, enabling users to access their systems from various devices, whereas Chrome Remote Desktop, with a score of 8.3, may not offer the same level of flexibility across different platforms.
- Users report that the remote control functionality in both products is strong, with Splashtop scoring 9.8 and Chrome Remote Desktop matching that score, indicating that both provide excellent control features, but Splashtop's additional tools may enhance the overall user experience.
Pricing
Entry-Level Pricing
Chrome Remote Desktop
No pricing availableSplashtop Remote Access
Splashtop Remote Access Pro
$8.25
1 User Per Month
Billed annually at $99.
For individuals and small teams who need remote work productivity
- Access up to 10 computers per license
- Two users can remote into the same computer
- Manage multiple users in teams
Free Trial
Chrome Remote Desktop
No trial information availableSplashtop Remote Access
Free Trial is available
Ratings
Meets Requirements
8.4
42
9.6
394
Ease of Use
9.1
43
9.7
398
Ease of Setup
9.3
18
9.4
281
Ease of Admin
9.0
18
9.6
238
Quality of Support
8.8
32
9.4
261
Has the product been a good partner in doing business?
8.9
14
9.6
221
Product Direction (% positive)
9.1
41
9.1
377
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
Not enough data
8.7
22
Not enough data
8.0
22
Not enough data
9.7
24
Not enough data
8.0
22
Conferencing Options
Not enough data
7.4
22
Not enough data
7.4
21
Not enough data
Feature Not Available
Application Tools
Not enough data
8.7
25
Not enough data
8.3
23
Not enough data
9.0
24
Agentic AI - Screen Sharing
Not enough data
5.6
6
Administration
Not enough data
9.0
70
Not enough data
8.9
70
Not enough data
8.0
67
Not enough data
9.3
69
Not enough data
8.4
67
Not enough data
8.8
70
Maintenance
Not enough data
8.3
68
Not enough data
8.4
65
Communication
Not enough data
8.5
68
Not enough data
6.2
64
Not enough data
6.1
64
Not enough data
6.8
65
Security
Not enough data
8.2
65
Not enough data
8.2
65
Device Support
Not enough data
8.2
67
Not enough data
8.4
68
Not enough data
8.3
67
Performance
Not enough data
8.2
66
Administration
8.8
23
9.0
217
8.5
22
8.9
154
8.2
23
Feature Not Available
7.9
21
8.3
146
8.3
20
8.5
151
8.8
21
9.3
223
8.4
20
9.2
221
Platform
8.5
23
9.3
210
8.6
22
8.7
202
8.6
22
Feature Not Available
8.0
23
9.5
245
Security
7.7
20
8.0
126
8.1
21
9.0
190
8.0
22
8.9
177
Categories
Categories
Shared Categories
Chrome Remote Desktop and Splashtop Remote Access are categorized as Remote Desktop
Unique Categories
Chrome Remote Desktop has no unique categories
Splashtop Remote Access is categorized as Screen Sharing and Remote Support
Reviews
Reviewers' Company Size
Chrome Remote Desktop
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Splashtop Remote Access
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer & Network Security
14.3%
Information Technology and Services
12.2%
Computer Software
12.2%
Marketing and Advertising
6.1%
Internet
6.1%
Other
49.0%
Accounting
10.5%
Information Technology and Services
9.1%
Computer Software
4.4%
Hospital & Health Care
3.8%
Retail
3.6%
Other
68.6%
Discussions
What can Chrome Remote Desktop do?
1 Comment
CK
Remotely support users with issues or work remotely Read more
Chrome Remote Desktop has no more discussions with answers
How do I print from my clients computer to my printer
3 Comments
JJ
https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/212725383-REMOTE-PRINTRead more
What is the network traffic like for the streamers?
2 Comments
RN
Minimal. I am connected all day and it barely up-ticks my bandwidth. They do some tricks with only transmitting the portions of the screen that have...Read more
Connection
1 Comment
TD
If you open the Splashtop Streamer on your laptop (from the icon tray in the lower right of your screen), select Security on the left side of the Streamer...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
