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Compare Chrome Remote Desktop and SolarWinds DameWare Remote Support 
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At a Glance
Market Segments
Small-Business (53.1% of reviews)
Mid-Market (48.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Chrome Remote Desktop
Star Rating
(51)4.2 out of 5
Market Segments
Small-Business (53.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Chrome Remote DesktopSolarWinds DameWare Remote Support
Star Rating
(68)4.3 out of 5
Market Segments
Mid-Market (48.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SolarWinds DameWare Remote SupportSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SolarWinds DameWare Remote Support excels in unattended access with a score of 9.1, allowing IT teams to manage devices without user intervention, while Chrome Remote Desktop, with a score of 8.7, offers a more basic unattended access feature.
- Reviewers mention that SolarWinds DameWare provides superior file sharing capabilities, scoring 9.0, which is particularly beneficial for IT support tasks, compared to Chrome Remote Desktop's score of 8.5, which some users find limiting for larger file transfers.
- G2 users highlight that the session recording feature in Chrome Remote Desktop, scoring 7.6, is more user-friendly and straightforward, while SolarWinds DameWare's score of 6.3 indicates that users find its session recording less intuitive and harder to navigate.
- Users on G2 report that SolarWinds DameWare shines in multi-session handling, making it easier for IT professionals to manage multiple remote sessions simultaneously, a feature that Chrome Remote Desktop lacks, making it less efficient for busy support teams.
- Reviewers say that the quality of support for SolarWinds DameWare, with a score of 8.3, is slightly lower than Chrome Remote Desktop's 8.7, indicating that users find Chrome's support more responsive and helpful when issues arise.
- Users report that SolarWinds DameWare's device management capabilities, scoring 9.4, are robust, allowing for comprehensive control over devices, while Chrome Remote Desktop's score of 8.1 suggests it may not offer the same level of management features, which can be a drawback for larger organizations.
Pricing
Entry-Level Pricing
Chrome Remote Desktop
No pricing availableSolarWinds DameWare Remote Support
No pricing availableFree Trial
Chrome Remote Desktop
No trial information availableSolarWinds DameWare Remote Support
Free Trial is available
Ratings
Meets Requirements
8.4
42
9.1
60
Ease of Use
9.1
43
9.0
60
Ease of Setup
9.3
18
8.8
41
Ease of Admin
9.0
18
9.0
40
Quality of Support
8.8
32
8.2
48
Has the product been a good partner in doing business?
8.9
14
8.7
38
Product Direction (% positive)
9.1
41
7.1
57
Features by Category
Administration
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
7.3
5
Not enough data
7.3
5
Maintenance
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Device Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Administration
8.8
23
9.1
15
8.5
22
8.7
13
8.2
23
8.6
14
7.9
21
7.1
7
8.3
20
Feature Not Available
8.8
21
9.4
17
8.4
20
Feature Not Available
Platform
8.5
23
8.8
12
8.6
22
Feature Not Available
8.6
22
Feature Not Available
8.0
23
9.5
18
Security
7.7
20
7.2
6
8.1
21
Feature Not Available
8.0
22
Feature Not Available
Categories
Categories
Shared Categories
Chrome Remote Desktop and SolarWinds DameWare Remote Support are categorized as Remote Desktop
Unique Categories
Chrome Remote Desktop has no unique categories
SolarWinds DameWare Remote Support is categorized as Remote Support
Reviews
Reviewers' Company Size
Chrome Remote Desktop
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SolarWinds DameWare Remote Support
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer & Network Security
14.3%
Information Technology and Services
12.2%
Computer Software
12.2%
Marketing and Advertising
6.1%
Internet
6.1%
Other
49.0%
Information Technology and Services
13.2%
Education Management
7.4%
Government Administration
5.9%
Oil & Energy
4.4%
Financial Services
4.4%
Other
64.7%
Discussions
What can Chrome Remote Desktop do?
1 Comment
CK
Remotely support users with issues or work remotely Read more
Chrome Remote Desktop has no more discussions with answers
SolarWinds DameWare Remote Support has no discussions with answers
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