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Compare Chrome Remote Desktop and Remote Utilities 
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At a Glance
Market Segments
Small-Business (53.1% of reviews)
Small-Business (64.7% of reviews)
Entry-Level Pricing
No pricing available
Free 1 User
Chrome Remote Desktop
Star Rating
(51)4.2 out of 5
Market Segments
Small-Business (53.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Chrome Remote DesktopRemote Utilities
Star Rating
(17)4.3 out of 5
Market Segments
Small-Business (64.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 User
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Remote Utilities excels in "Unattended Remote Access," with a score of 7.8, allowing for seamless connections without user intervention, while Chrome Remote Desktop scores higher at 8.7, making it a more reliable choice for users needing consistent access without supervision.
- Reviewers mention that Remote Utilities has a strong "File Sharing" feature, scoring 8.5, which is on par with Chrome Remote Desktop's 8.5, but users on G2 highlight that Remote Utilities offers more flexibility in file transfer options, making it preferable for businesses that frequently share large files.
- G2 users indicate that the "Quality of Support" for Chrome Remote Desktop is rated higher at 8.7 compared to Remote Utilities' 7.7, suggesting that users may find more responsive and helpful customer service with Chrome Remote Desktop, which can be crucial for troubleshooting issues quickly.
- Users say that Remote Utilities provides better "Session Recording" capabilities, scoring 8.3, which is beneficial for businesses needing to review past sessions for training or compliance purposes, while Chrome Remote Desktop's lower score of 7.6 indicates less robust functionality in this area.
- Reviewers mention that the "Ease of Use" for Chrome Remote Desktop is rated higher at 9.1, making it more user-friendly for those who may not be tech-savvy, whereas Remote Utilities, with a score of 8.2, may require a steeper learning curve for new users.
- Users on G2 report that Remote Utilities shines in "Multi-Monitor Support," which is essential for users who work with multiple screens, although specific scores were not provided, the feature is often highlighted as a significant advantage over Chrome Remote Desktop, which may not support this as effectively.
Pricing
Entry-Level Pricing
Chrome Remote Desktop
No pricing availableRemote Utilities
FREE
Free
1 User
- All features
- Connection alert window on the remote side
- 10 remote PCs per user or organization
Free Trial
Chrome Remote Desktop
No trial information availableRemote Utilities
Free Trial is available
Ratings
Meets Requirements
8.4
42
8.8
14
Ease of Use
9.1
43
8.3
14
Ease of Setup
9.3
18
9.4
6
Ease of Admin
9.0
18
Not enough data
Quality of Support
8.8
32
7.9
12
Has the product been a good partner in doing business?
8.9
14
Not enough data
Product Direction (% positive)
9.1
41
9.0
12
Features by Category
Administration
Not enough data
7.8
6
Not enough data
8.6
6
Not enough data
8.0
5
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Maintenance
Not enough data
Not enough data
Not enough data
9.7
5
Communication
Not enough data
8.3
6
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Security
Not enough data
Not enough data
Not enough data
9.3
5
Device Support
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
7.7
5
Performance
Not enough data
Feature Not Available
Administration
8.8
23
7.8
9
8.5
22
Feature Not Available
8.2
23
Feature Not Available
7.9
21
8.3
8
8.3
20
Feature Not Available
8.8
21
7.8
9
8.4
20
8.5
9
Platform
8.5
23
8.5
8
8.6
22
Feature Not Available
8.6
22
Feature Not Available
8.0
23
7.8
9
Security
7.7
20
8.0
9
8.1
21
Feature Not Available
8.0
22
Feature Not Available
Categories
Categories
Shared Categories
Chrome Remote Desktop and Remote Utilities are categorized as Remote Desktop
Unique Categories
Chrome Remote Desktop has no unique categories
Remote Utilities is categorized as Remote Support
Reviews
Reviewers' Company Size
Chrome Remote Desktop
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Remote Utilities
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer & Network Security
14.3%
Information Technology and Services
12.2%
Computer Software
12.2%
Marketing and Advertising
6.1%
Internet
6.1%
Other
49.0%
Information Technology and Services
17.6%
Computer Software
11.8%
Civic & Social Organization
11.8%
Telecommunications
5.9%
Restaurants
5.9%
Other
47.1%
Discussions
What can Chrome Remote Desktop do?
1 Comment
CK
Remotely support users with issues or work remotely Read more
Chrome Remote Desktop has no more discussions with answers
What is Remote Utilities host used for?
2 Comments
CS
Remote Utilities Host is primarily used for unattended access as it can run as a service and restart with Windows, allowing IT professionals or other users...Read more
How can I connect to multiple computers at same time?
1 Comment
CS
Hi Rafael,
With Remote Utilities, you can connect to multiple computers simultaneously by opening multiple Full Control view tabs. Each tab represents a...Read more
What is remote control Utilities?
1 Comment
CS
Remote Control Utilities refers to our product, Remote Utilities, which is a versatile remote control software allowing users to access and manage remote...Read more
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