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Compare Chrome Remote Desktop and Remote Desktop Services 
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At a Glance
Market Segments
Small-Business (53.1% of reviews)
Small-Business (33.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Chrome Remote Desktop
Star Rating
(51)4.2 out of 5
Market Segments
Small-Business (53.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Chrome Remote DesktopRemote Desktop Services
Star Rating
(140)4.5 out of 5
Market Segments
Small-Business (33.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Remote Desktop ServicesSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Remote Desktop Services excels in Remote Device Control with a score of 9.0, allowing for seamless management of remote devices, while Chrome Remote Desktop falls short with a score of 7.9, leading to some frustrations in device management.
- Reviewers mention that the Ease of Setup for Chrome Remote Desktop is particularly strong, scoring 9.2, making it a favorite for users who prioritize quick installation, whereas Remote Desktop Services has a slightly lower score of 8.8, indicating a more complex setup process.
- G2 users highlight the superior File Sharing capabilities of Remote Desktop Services, which scored 8.9, allowing for efficient file transfers during remote sessions, compared to Chrome Remote Desktop's score of 8.5, which some users find less robust.
- Users on G2 report that Remote Desktop Services has a more comprehensive Session Recording feature, scoring 8.4, which is beneficial for auditing and training purposes, while Chrome Remote Desktop's score of 7.6 suggests limitations in this area.
- Reviewers mention that Chrome Remote Desktop offers better Unattended Access with a score of 8.7, making it easier for users to connect to devices without needing someone on the other end, whereas Remote Desktop Services scored 8.0, indicating some challenges in this functionality.
- Users say that the Quality of Support for Chrome Remote Desktop is rated at 8.7, which is slightly higher than Remote Desktop Services' score of 8.4, suggesting that users may find more responsive assistance with Chrome's offering.
Pricing
Entry-Level Pricing
Chrome Remote Desktop
No pricing availableRemote Desktop Services
No pricing availableFree Trial
Chrome Remote Desktop
No trial information availableRemote Desktop Services
No trial information availableRatings
Meets Requirements
8.4
42
9.1
134
Ease of Use
9.1
43
9.1
134
Ease of Setup
9.3
18
8.9
40
Ease of Admin
9.0
18
8.9
39
Quality of Support
8.8
32
8.5
97
Has the product been a good partner in doing business?
8.9
14
9.1
34
Product Direction (% positive)
9.1
41
8.2
132
Features by Category
Administration
8.8
23
8.8
53
8.5
22
8.5
49
8.2
23
8.5
50
7.9
21
8.4
42
8.3
20
8.4
44
8.8
21
8.0
47
8.4
20
8.9
54
Platform
8.5
23
9.1
50
8.6
22
8.0
35
8.6
22
8.7
51
8.0
23
9.0
56
Security
7.7
20
8.1
42
8.1
21
8.5
48
8.0
22
8.0
42
Categories
Categories
Shared Categories
Chrome Remote Desktop and Remote Desktop Services are categorized as Remote Desktop
Unique Categories
Chrome Remote Desktop has no unique categories
Remote Desktop Services has no unique categories
Reviews
Reviewers' Company Size
Chrome Remote Desktop
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Remote Desktop Services
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer & Network Security
14.3%
Information Technology and Services
12.2%
Computer Software
12.2%
Marketing and Advertising
6.1%
Internet
6.1%
Other
49.0%
Information Technology and Services
15.8%
Computer Software
10.8%
Computer Networking
7.9%
Computer & Network Security
6.5%
Non-Profit Organization Management
5.0%
Other
54.0%
Discussions
What can Chrome Remote Desktop do?
1 Comment
CK
Remotely support users with issues or work remotely Read more
Chrome Remote Desktop has no more discussions with answers
Remote Desktop Services has no discussions with answers
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