Compare Chrome Remote Desktop and LogMeIn Rescue 
At a Glance
Market Segments
Small-Business (54.0% of reviews)
Mid-Market (39.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Chrome Remote Desktop
Star Rating
(52)4.2 out of 5
Market Segments
Small-Business (54.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Chrome Remote DesktopLogMeIn Rescue
Star Rating
(200)4.6 out of 5
Market Segments
Mid-Market (39.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about LogMeIn RescueChrome Remote Desktop vs LogMeIn Rescue
When assessing the two solutions, reviewers found them equally easy to use and administer. However, Chrome Remote Desktop is easier to set up, while LogMeIn Rescue is easier to do business with overall.
- Reviewers felt that LogMeIn Rescue meets the needs of their business better than Chrome Remote Desktop.
- When comparing quality of ongoing product support, reviewers felt that LogMeIn Rescue is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Chrome Remote Desktop over LogMeIn Rescue.
Pricing
Entry-Level Pricing
Chrome Remote Desktop
No pricing availableLogMeIn Rescue
No pricing availableFree Trial
Chrome Remote Desktop
No trial information availableLogMeIn Rescue
Free Trial is available
Ratings
Meets Requirements
8.4
43
9.3
161
Ease of Use
9.2
44
9.2
161
Ease of Setup
9.3
19
9.2
95
Ease of Admin
9.0
18
9.0
82
Quality of Support
8.7
33
8.8
144
Has the product been a good partner in doing business?
8.9
14
9.0
78
Product Direction (% positive)
9.2
42
8.5
151
Features by Category
Ticket and Case Management
Not enough data
8.7
52
|
Verified
Not enough data
8.6
50
|
Verified
Not enough data
9.0
54
|
Verified
Not enough data
Feature Not Available
Not enough data
9.2
42
Not enough data
9.2
59
|
Verified
Not enough data
9.0
47
|
Verified
Not enough data
Feature Not Available
Generative AI
Not enough data
8.0
11
Not enough data
8.6
11
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
8.8
55
|
Verified
Not enough data
8.6
46
Not enough data
9.2
66
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
8.6
36
|
Verified
Not enough data
8.9
36
|
Verified
Not enough data
9.1
37
|
Verified
Not enough data
9.0
28
|
Verified
Not enough data
8.9
54
|
Verified
Not enough data
8.9
53
|
Verified
ServiceNow Apps
Not enough data
9.2
6
Not enough data
8.3
6
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
9.6
47
Not enough data
9.6
45
Not enough data
9.1
42
Not enough data
9.1
39
Not enough data
9.2
43
Not enough data
8.9
43
Maintenance
Not enough data
9.3
43
Not enough data
8.8
33
Communication
Not enough data
9.2
43
Not enough data
8.1
32
Not enough data
8.0
34
Not enough data
8.9
40
Security
Not enough data
9.3
41
Not enough data
9.0
39
Device Support
Not enough data
8.4
41
Not enough data
8.7
41
Not enough data
8.6
43
Performance
Not enough data
9.0
43
Administration
Not enough data
9.4
8
Not enough data
9.0
7
Not enough data
9.2
8
Security
Not enough data
9.5
7
Not enough data
8.3
6
Remote Support - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incident Management
Not enough data
8.7
25
Not enough data
8.8
26
Not enough data
8.5
29
Not enough data
8.3
33
Not enough data
8.6
28
Reporting
Not enough data
8.8
39
Not enough data
8.8
39
Not enough data
8.8
27
Access & Usability
Not enough data
8.5
35
Not enough data
8.9
36
Not enough data
9.0
29
Not enough data
9.1
31
Agentic AI - Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.8
23
9.0
59
8.5
22
8.9
48
8.2
23
8.9
58
7.9
21
9.0
56
8.3
20
9.4
60
8.8
21
9.3
58
8.4
20
9.2
65
Platform
8.5
24
9.4
58
8.6
22
8.5
50
8.6
22
9.2
52
8.1
24
9.4
63
Security
7.7
20
9.4
39
8.1
21
9.3
45
8.0
22
9.2
44
Categories
Categories
Shared Categories
Chrome Remote Desktop and LogMeIn Rescue are categorized as Remote Desktop
Unique Categories
Chrome Remote Desktop has no unique categories
LogMeIn Rescue is categorized as ServiceNow Store Apps, Remote Support, Service Desk, Help Desk, Co-Browsing, and Remote Video Support
Reviews
Reviewers' Company Size
Chrome Remote Desktop
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
LogMeIn Rescue
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer & Network Security
14.0%
Information Technology and Services
14.0%
Computer Software
12.0%
Marketing and Advertising
6.0%
Internet
6.0%
Other
48.0%
Information Technology and Services
23.5%
Computer Software
10.7%
Computer & Network Security
6.4%
Accounting
4.3%
Computer Networking
3.2%
Other
51.9%
Discussions
What can Chrome Remote Desktop do?
1 Comment
CK
Remotely support users with issues or work remotely Read more
Chrome Remote Desktop has no more discussions with answers
What version of Mac OS is preferred for remote connections?
1 Comment
CB
LogMeIn just came out with the new beta version to run on Catalina. I usually wait for the final but tested the beta and have not found any issues with it. ...Read more
LogMeIn Rescue has no more discussions with answers
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