# Chrome Remote Desktop vs HelpWire Comparison | | Chrome Remote Desktop | HelpWire | |---|---|---| | **Star Rating** | 4.2 out of 5 | 4.8 out of 5 | | **Total Reviews** | 53 | 30 | | **Largest Market Segment** | Small-Business (52.9% of reviews) | Small-Business (82.8% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Top Pros & Cons ### Chrome Remote Desktop Pros: - Ease of Use (1 reviews) - Easy Setup (1 reviews) Cons: - Chat (1 reviews) - Remote Access Issues (1 reviews) ### HelpWire Pros: - Reliable (2 reviews) - Simplicity (2 reviews) Cons: - Connection Issues (1 reviews) - Setup Difficulties (1 reviews) --- ## Ratings Comparison | Rating | Chrome Remote Desktop | HelpWire | |---|---|---| | **Meets Requirements** | 8.5 (44 reviews) | 9.3 (27 reviews) | | **Ease of Use** | 9.2 (45 reviews) | 9.4 (28 reviews) | | **Ease of Setup** | 9.3 (20 reviews) | 9.5 (21 reviews) | | **Ease of Admin** | 9.0 (19 reviews) | 8.1 (7 reviews) | | **Quality of Support** | 8.7 (33 reviews) | 9.4 (27 reviews) | | **Has the product been a good partner in doing business?** | 9.0 (15 reviews) | 9.5 (7 reviews) | | **Product Direction (% positive)** | 9.2 (43 reviews) | 9.6 (26 reviews) | --- ## Pricing ### Chrome Remote Desktop #### Entry-Level Pricing No pricing available #### Free Trial No information available ### HelpWire #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Remote Support | Product | Score | Reviews | |---|---|---| | **Chrome Remote Desktop** | N/A | N/A | | **HelpWire** | 9.0/10 | 16 | #### Administration | Feature | Chrome Remote Desktop | HelpWire | |---|---|---| | **Screen Sharing** | Not enough data | 9.3 (15 reviews) | | **File Sharing** | Not enough data | 9.0 (16 reviews) | | **Session Recording** | Not enough data | 8.7 (14 reviews) | | **Unattended Remote Access** | Not enough data | 8.5 (14 reviews) | | **Multi - Session Handling** | Not enough data | 9.3 (14 reviews) | | **Multi-Monitor Support** | Not enough data | 9.1 (13 reviews) | #### Maintenance | Feature | Chrome Remote Desktop | HelpWire | |---|---|---| | **Remote Reboot** | Not enough data | 9.4 (13 reviews) | | **Remote Printing** | Not enough data | 8.9 (12 reviews) | #### Communication | Feature | Chrome Remote Desktop | HelpWire | |---|---|---| | **Text Chat** | Not enough data | 8.9 (12 reviews) | | **VoIP** | Not enough data | 9.0 (12 reviews) | | **Video Conference Call** | Not enough data | 9.0 (12 reviews) | | **Screen Annotations** | Not enough data | 8.6 (12 reviews) | #### Security | Feature | Chrome Remote Desktop | HelpWire | |---|---|---| | **Data Encryption** | Not enough data | 9.4 (13 reviews) | | **Compliance** | Not enough data | 9.2 (12 reviews) | #### Device Support | Feature | Chrome Remote Desktop | HelpWire | |---|---|---| | **Mobile Device Access** | Not enough data | 7.8 (13 reviews) | | **Multi-Platform Support** | Not enough data | 8.7 (13 reviews) | | **Cross-Platform** | Not enough data | 9.4 (12 reviews) | #### Performance | Feature | Chrome Remote Desktop | HelpWire | |---|---|---| | **Reporting** | Not enough data | 8.9 (11 reviews) | ### Remote Desktop | Product | Score | Reviews | |---|---|---| | **Chrome Remote Desktop** | 8.3/10 | 27 | | **HelpWire** | 9.4/10 | 14 | #### Administration | Feature | Chrome Remote Desktop | HelpWire | |---|---|---| | **Usage Information** | 8.8 (23 reviews) | 9.5 (14 reviews) | | **Integrations** | 8.5 (22 reviews) | 9.2 (14 reviews) | | **Diagnostics** | 8.3 (24 reviews) | 9.1 (13 reviews) | | **Session Recording** | 7.9 (21 reviews) | 9.2 (13 reviews) | | **Session Transfer** | 8.3 (20 reviews) | 9.4 (13 reviews) | | **Unattended Access** | 8.9 (22 reviews) | 9.6 (13 reviews) | | **File Sharing** | 8.4 (20 reviews) | 9.6 (14 reviews) | #### Platform | Feature | Chrome Remote Desktop | HelpWire | |---|---|---| | **Cross-Platform Access** | 8.5 (24 reviews) | 9.6 (13 reviews) | | **Mobile Device Access** | 8.6 (23 reviews) | 8.5 (14 reviews) | | **Applications Management** | 8.6 (22 reviews) | 9.4 (13 reviews) | | **Remote Device Control** | 8.2 (25 reviews) | 9.4 (14 reviews) | #### Security | Feature | Chrome Remote Desktop | HelpWire | |---|---|---| | **Remote Wipe** | 7.7 (20 reviews) | 9.5 (13 reviews) | | **Device Management** | 8.1 (21 reviews) | 9.4 (13 reviews) | | **Device Enrollment** | 8.0 (22 reviews) | 9.5 (13 reviews) | --- ## Categories **Shared Categories (1):** [Remote Desktop Software](https://www.g2.com/categories/remote-desktop) **Unique to HelpWire (1):** [Remote Support Software](https://www.g2.com/categories/remote-support) --- ## Reviewer Demographics ### By Company Size | Segment | Chrome Remote Desktop | HelpWire | |---|---|---| | **Small-Business** | 52.9% | 82.8% | | **Mid-Market** | 31.4% | 17.2% | | **Enterprise** | 15.7% | 0% | ### By Industry #### Chrome Remote Desktop - **Computer & Network Security:** 13.7% - **Information Technology and Services:** 13.7% - **Computer Software:** 11.8% - **Marketing and Advertising:** 5.9% - **Internet:** 5.9% - **Banking:** 3.9% - **Education Management:** 3.9% - **E-Learning:** 3.9% - **Higher Education:** 3.9% - **Law Practice:** 3.9% - **Other:** 29.4% #### HelpWire - **Computer Software:** 13.8% - **Writing and Editing:** 6.9% - **Staffing and Recruiting:** 6.9% - **Information Technology and Services:** 6.9% - **Higher Education:** 6.9% - **E-Learning:** 6.9% - **Accounting:** 3.4% - **Apparel & Fashion:** 3.4% - **Architecture & Planning:** 3.4% - **Arts and Crafts:** 3.4% - **Other:** 37.9% --- ## Alternatives ### Alternatives to Chrome Remote Desktop - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3937 reviews) - [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1090 reviews) - [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (636 reviews) - [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews) - [GoToMyPC](https://www.g2.com/products/gotomypc/reviews) — 4.3/5 stars (234 reviews) - [LogMeIn Central](https://www.g2.com/products/logmein-central/reviews) — 4.2/5 stars (213 reviews) - [Parsec](https://www.g2.com/products/parsec/reviews) — 4.7/5 stars (26 reviews) - [Apache Guacamole](https://www.g2.com/products/apache-guacamole/reviews) — 4.6/5 stars (17 reviews) - [NoMachine Everybody](https://www.g2.com/products/nomachine-everybody/reviews) — 4.5/5 stars (10 reviews) - [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (500 reviews) ### Alternatives to HelpWire - [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1090 reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3937 reviews) - [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews) - [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (636 reviews) - [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (500 reviews) - [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (508 reviews) - [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1030 reviews) - [ISL Online](https://www.g2.com/products/isl-online/reviews) — 4.6/5 stars (593 reviews) - [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (692 reviews) - [Syncro](https://www.g2.com/products/syncro/reviews) — 4.5/5 stars (500 reviews) --- ## Top Discussions ### Chrome Remote Desktop - Title: [What can Chrome Remote Desktop do?](https://www.g2.com/discussions/what-can-chrome-remote-desktop-do) — 1 comment > **Top comment:** "Remotely support users with issues or work remotely " ### HelpWire No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/chrome-remote-desktop-vs-helpwire)