Users report that Chrome excels in "Ease of Use" with a score of 9.6, making it a favorite for those who prioritize a straightforward browsing experience. In contrast, Mozilla Firefox, while still user-friendly, has a slightly lower score of 9.1, which some users feel reflects a steeper learning curve for new features.
Reviewers mention that Chrome's "Quality of Support" is rated at 9.0, indicating a robust support system that users find helpful when troubleshooting issues. Firefox, with a score of 8.7, has received feedback suggesting that while support is adequate, it may not be as responsive or comprehensive as Chrome's.
G2 users highlight Chrome's superior "Generative AI" capabilities, particularly in "AI Text Generation" with a score of 8.6, which users find beneficial for content creation. Firefox, on the other hand, scores 8.3 in the same category, leading some users to feel it lacks the advanced AI features that Chrome offers.
Users on G2 report that Chrome's "Ease of Setup" is rated at 9.4, making it quick and simple to get started. Firefox, with a score of 9.1, is also easy to set up, but some users mention that certain customizations can be less intuitive compared to Chrome.
Reviewers say that Chrome's "Product Direction" score of 9.1 reflects a strong commitment to innovation and user feedback, which many users appreciate. In contrast, Firefox's score of 8.1 has led some users to express concerns about the pace of updates and new features.
Users report that both browsers perform well in "AI Text Summarization," with Firefox matching Chrome at a score of 8.5. However, users mention that Chrome's integration with other Google services enhances its overall functionality, making it a more appealing choice for those who rely on a suite of interconnected tools.
Pricing
Entry-Level Pricing
Chrome Enterprise
No pricing available
Mozilla Firefox
No pricing available
Free Trial
Chrome Enterprise
Free Trial is available
Mozilla Firefox
No trial information available
Ratings
Meets Requirements
9.4
1,361
9.0
389
Ease of Use
9.6
1,379
9.1
390
Ease of Setup
9.4
392
9.2
102
Ease of Admin
8.9
219
8.8
71
Quality of Support
8.9
1,128
8.7
293
Has the product been a good partner in doing business?
No, firefox is not owned by Google. Firefox is made by Mozilla Corporation, a wholly owned subsidiary of the not-for-profit Mozilla Foundation, and is guided...Read more
why if i using this app my connection internet slowly?
2 Comments
WH
This would take more information to answer. This app doesn't directly slow down an Internet connection. If you're using the app to upload/download, that...Read more
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