# ChowNow for Restaurants vs OpenTable for Restaurants Comparison
---
## AI Generated Summary
- **G2 reviewers report** that ChowNow excels in **ease of use** , with users highlighting its seamless integration with POS systems and straightforward menu updates. This user-friendly approach makes it a popular choice for restaurants looking to enhance their revenue without a steep learning curve.
- **Users say** that OpenTable for Restaurants stands out for its **customer-friendly reservation management**. Many reviewers appreciate its ability to streamline daily operations and improve guest experiences, making it a reliable tool for managing reservations effectively.
- **Reviewers mention** that ChowNow's **support team** receives high praise for their quick response times and helpfulness. This level of support can be crucial for restaurants needing immediate assistance, especially during busy service hours.
- **According to verified reviews** , OpenTable for Restaurants offers a strong **customization feature** for seating availability, which users find beneficial for managing their unique dining environments. This flexibility can enhance the overall guest experience.
- **G2 reviewers highlight** that while ChowNow has a higher overall rating, OpenTable has a larger volume of reviews, indicating a broader user base. This can provide potential buyers with more insights into the product's performance across various restaurant types.
- **Users report** that ChowNow's pricing model is straightforward, with a fixed cost that many find reasonable. However, OpenTable's entry-level price is slightly lower, which may appeal to smaller businesses looking to manage costs while still accessing quality reservation management tools.



| | ChowNow for Restaurants | OpenTable for Restaurants | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 73 | 284 | 
| **Largest Market Segment** | Small-Business (83.8% of reviews) | Small-Business (47.0% of reviews) | 
| **Entry Level Price** | $229.00 Per Month | $149.00 Per Month | 

---
## Top Pros & Cons

### ChowNow for Restaurants

Pros:
- Ease of Use (2 reviews)
- Integrations (1 reviews)

Cons:
- Limited Customization (1 reviews)
- Limited Features (1 reviews)

### OpenTable for Restaurants

Pros:
- Ease of Use (26 reviews)
- Reservation Management (21 reviews)

Cons:
- Expensive (16 reviews)
- Limited Customization (6 reviews)

---
## Ratings Comparison
| Rating | ChowNow for Restaurants | OpenTable for Restaurants | 
|---|---|---|
  | **Meets Requirements** | 8.8 (54 reviews) | 8.9 (261 reviews) | 
  | **Ease of Use** | 9.2 (54 reviews) | 8.8 (269 reviews) | 
  | **Ease of Setup** | 9.6 (29 reviews) | 8.8 (213 reviews) | 
  | **Ease of Admin** | 9.3 (31 reviews) | 8.8 (201 reviews) | 
  | **Quality of Support** | 9.1 (54 reviews) | 8.8 (250 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.6 (31 reviews) | 8.9 (201 reviews) | 
  | **Product Direction (% positive)** | 8.7 (54 reviews) | 8.1 (268 reviews) | 

---
## Pricing

### ChowNow for Restaurants

#### Entry-Level Pricing

Plan: ChowNow Launch, Annual Plan

Price: $229.00 Per Month

Description: The foundation for direct restaurant growth. Launch gives you everything you need to start taking commission-free orders.

Key Features:
- Direct Online Ordering Tool
- SEO Optimized Website
- Branded Mobile App

[Browse all 3 editions](https://www.g2.com/products/chownow-for-restaurants/pricing)

#### Free Trial

No

### OpenTable for Restaurants

#### Entry-Level Pricing

Plan: Basic

Price: $149.00 Per Month

Key Features:
- Tap into the power of OpenTable’s global diner network and seamlessly manage reservations in one easy-to-use, reliable platform.

[Browse all 3 editions](https://www.g2.com/products/opentable-for-restaurants/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Restaurant Management

| Product | Score | Reviews |
|---|---|---|
| **ChowNow for Restaurants** | N/A | N/A |
| **OpenTable for Restaurants** | 7.7/10 | 120 |

#### Platform Basics

| Feature | ChowNow for Restaurants | OpenTable for Restaurants | 
|---|---|---|
| **Reporting** | Not enough data | 8.9 (120 reviews) | 
| **Interoperability** | Not enough data | 7.9 (117 reviews) | 

#### Back Office

| Feature | ChowNow for Restaurants | OpenTable for Restaurants | 
|---|---|---|
| **Accounting** | Not enough data | 7.6 (117 reviews) | 
| **Employee Management** | Not enough data | 7.1 (114 reviews) | 
| **Analytics** | Not enough data | 8.4 (118 reviews) | 
| **Inventory Management** | Not enough data | 6.1 (111 reviews) | 

#### Front of Office

| Feature | ChowNow for Restaurants | OpenTable for Restaurants | 
|---|---|---|
| **POS** | Not enough data | 6.8 (111 reviews) | 
| **Table Management** | Not enough data | 9.4 (120 reviews) | 
| **Kitchen Ticketing** | Not enough data | 5.9 (107 reviews) | 
| **Reservations** | Not enough data | 9.6 (119 reviews) | 

#### Platform Data

| Feature | ChowNow for Restaurants | OpenTable for Restaurants | 
|---|---|---|
| **Dashboard** | Not enough data | 9.0 (116 reviews) | 

#### Agentic AI - Restaurant Management

| Feature | ChowNow for Restaurants | OpenTable for Restaurants | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | 9.3 (5 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | 8.0 (5 reviews) | 

#### Generative AI

| Feature | ChowNow for Restaurants | OpenTable for Restaurants | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 6.2 (103 reviews) | 
| **AI Text-to-Speech** | Not enough data | 5.8 (103 reviews) | 

### Food Delivery

| Product | Score | Reviews |
|---|---|---|
| **ChowNow for Restaurants** | N/A | N/A |
| **OpenTable for Restaurants** | N/A | N/A |

#### Restaurant App - Food Delivery

| Feature | ChowNow for Restaurants | OpenTable for Restaurants | 
|---|---|---|
| **Restaurant order management** | Not enough data | Not enough data | 
| **Restaurant general setting** | Not enough data | Not enough data | 
| **Restaurant listings** | Not enough data | Not enough data | 

#### User App - Food Delivery

| Feature | ChowNow for Restaurants | OpenTable for Restaurants | 
|---|---|---|
| **Payment processing ** | Not enough data | Not enough data | 
| **Real-time Order Tracking** | Not enough data | Not enough data | 
| **On-demand Food ordering** | Not enough data | Not enough data | 

#### Delivery App - Food Delivery

| Feature | ChowNow for Restaurants | OpenTable for Restaurants | 
|---|---|---|
| **Driver Management System** | Not enough data | Not enough data | 
| **Driver Earnings and Payments** | Not enough data | Not enough data | 
| **Communication and Scheduling** | Not enough data | Not enough data | 

#### Admin App - Food Delivery

| Feature | ChowNow for Restaurants | OpenTable for Restaurants | 
|---|---|---|
| **Customer Support ** | Not enough data | Not enough data | 
| **Centralized Dashboard** | Not enough data | Not enough data | 
| **Restaurant Onboarding and Management** | Not enough data | Not enough data | 

### Restaurant Reservations

| Product | Score | Reviews |
|---|---|---|
| **ChowNow for Restaurants** | N/A | N/A |
| **OpenTable for Restaurants** | 6.7/10 | 15 |

#### Agentic AI - Restaurant Reservations

| Feature | ChowNow for Restaurants | OpenTable for Restaurants | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.5 (13 reviews) | 
| **Cross-system Integration** | Not enough data | 6.8 (14 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.9 (13 reviews) | 

---
## Categories
**Shared Categories (2):** [Food Delivery Software](https://www.g2.com/categories/food-delivery-software), [Restaurant Management Software](https://www.g2.com/categories/restaurant-management)

**Unique to ChowNow for Restaurants (1):** [On-Demand Catering Software](https://www.g2.com/categories/on-demand-catering)

**Unique to OpenTable for Restaurants (1):** [Restaurant Reservations Software](https://www.g2.com/categories/restaurant-reservations)


---
## Reviewer Demographics

### By Company Size

| Segment | ChowNow for Restaurants | OpenTable for Restaurants | 
|---|---|---|
| **Small-Business** | 83.8% | 47.0% | 
| **Mid-Market** | 14.7% | 45.6% | 
| **Enterprise** | 1.5% | 7.5% | 

### By Industry

#### ChowNow for Restaurants

- **Restaurants:** 57.4%
- **Food & Beverages:** 26.5%
- **Marketing and Advertising:** 2.9%
- **Hospitality:** 2.9%
- **Venture Capital & Private Equity:** 1.5%
- **Internet:** 1.5%
- **Insurance:** 1.5%
- **Construction:** 1.5%
- **Computer Software:** 1.5%
- **Airlines/Aviation:** 1.5%
- **Other:** 1.5%

#### OpenTable for Restaurants

- **Restaurants:** 57.5%
- **Hospitality:** 21.8%
- **Food & Beverages:** 12.5%
- **Entertainment:** 1.4%
- **Marketing and Advertising:** 1.4%
- **Accounting:** 0.7%
- **Hospital & Health Care:** 0.7%
- **Information Technology and Services:** 0.4%
- **Pharmaceuticals:** 0.4%
- **Higher Education:** 0.4%
- **Other:** 2.9%

---
## Alternatives

### Alternatives to ChowNow for Restaurants

- [Owner.com](https://www.g2.com/products/owner-com/reviews) — 4.8/5 stars (408 reviews)
- [Uber Eats for Merchants](https://www.g2.com/products/uber-eats-for-merchants/reviews) — 4.0/5 stars (184 reviews)
- [GrubHub for Restaurants](https://www.g2.com/products/grubhub-for-restaurants/reviews) — 4.1/5 stars (62 reviews)
- [DoorDash for Merchants](https://www.g2.com/products/doordash-for-merchants/reviews) — 4.3/5 stars (65 reviews)
- [Toast](https://www.g2.com/products/toast/reviews) — 4.2/5 stars (370 reviews)
- [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) — 4.6/5 stars (1208 reviews)
- [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) — 4.8/5 stars (1303 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews)
- [Olo](https://www.g2.com/products/olo/reviews) — 4.4/5 stars (18 reviews)
- [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) — 3.9/5 stars (337 reviews)

### Alternatives to OpenTable for Restaurants

- [SevenRooms](https://www.g2.com/products/sevenrooms/reviews) — 4.7/5 stars (76 reviews)
- [ResDiary](https://www.g2.com/products/resdiary/reviews) — 4.8/5 stars (5 reviews)
- [Owner.com](https://www.g2.com/products/owner-com/reviews) — 4.8/5 stars (408 reviews)
- [Toast](https://www.g2.com/products/toast/reviews) — 4.2/5 stars (370 reviews)
- [Yelp Guest Manager](https://www.g2.com/products/yelp-guest-manager/reviews) — 4.2/5 stars (47 reviews)
- [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) — 4.8/5 stars (1303 reviews)
- [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) — 4.6/5 stars (1208 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews)
- [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) — 3.9/5 stars (337 reviews)
- [Restaurant365](https://www.g2.com/products/restaurant365/reviews) — 4.6/5 stars (318 reviews)

---
## Top Discussions

### ChowNow for Restaurants

- Title: [Is ChowNow better for restaurants?](https://www.g2.com/discussions/is-chownow-better-for-restaurants) — 1 comment
  > **Top comment:** "Restaurants that work with ChowNow typically see a 25:1 return on investment in their first year with us. They save 25% or more on every sale compared to..."
- Title: [What is ChowNow app?](https://www.g2.com/discussions/what-is-chownow-app) — 1 comment
  > **Top comment:** "At ChowNow, we're all about putting local restaurants first and helping them thrive. We do this by getting restaurants out in front of their customers when..."
- Title: [First time user and I have a charge on my credit card but no food](https://www.g2.com/discussions/first-time-user-and-i-have-a-charge-on-my-credit-card-but-no-food) — 1 comment, 1 upvote
  > **Top comment:** "Hi Luana! Thank you for reaching out to us!

I am so sorry to hear about your subpar experience with this delivery order. As a commission-free platform, we..."
- Title: [Is there future possibilities with additional reporting on items and/or promotional redemption results?](https://www.g2.com/discussions/33382-is-there-future-possibilities-with-additional-reporting-on-items-and-or-promotional-redemption-results) — 1 comment, 1 upvote
  > **Top comment:** "Hi Chris! Thank you for your question!

While there isn't a built-in feature for itemized reporting on our platform at this time, our team is always..."
- Title: [Have you considered a more seamless way for groups to order?](https://www.g2.com/discussions/32978-have-you-considered-a-more-seamless-way-for-groups-to-order) — 1 comment, 1 upvote
  > **Top comment:** "Hi Johnette! Thanks for this great question and I would be happy to pass this feedback on to our product team, as we are constantly aiming to improve.

Our..."

### OpenTable for Restaurants

- Title: [Is OpenTable free for restaurants?](https://www.g2.com/discussions/opentable-is-opentable-free-for-restaurants) — 1 comment
  > **Top comment:** "Not free and they charge per cover so quickly is quite costly over the monthly fee that they charge. Stick with the flat fee and better features of Seven Rooms."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/chownow-for-restaurants-vs-opentable-for-restaurants)