# Chorus by ZoomInfo vs Vanillasoft Comparison --- ## AI Generated Summary - **G2 reviewers report** that Vanillasoft excels in user experience, with many praising its **intuitive UI** for both admins and callers. Users appreciate the platform's flexibility, allowing for tailored outcomes that optimize campaign success. - **Users say** that Chorus by ZoomInfo is particularly effective for note-taking during meetings, helping them focus on discussions without distraction. The ability to create email summaries and Salesforce notes from transcripts is highlighted as a significant convenience. - **According to verified reviews** , Vanillasoft's implementation process is noted for its speed and ease, with users mentioning how quickly they can initiate campaigns and generate reports, which is crucial for small businesses looking to optimize their operations. - **Reviewers mention** that while both products have similar star ratings, Vanillasoft's recent user feedback indicates a higher level of satisfaction regarding support quality, with many users noting the promptness of the support team when issues arise. - **G2 reviewers highlight** that Chorus by ZoomInfo is favored in mid-market segments, where users find its features beneficial for tracking important discussions during calls. However, some users feel it could improve in areas like custom reporting compared to Vanillasoft. - **Users report** that both platforms offer solid integration capabilities, but Vanillasoft stands out with its user-friendly dashboards and goal-setting features, which are particularly appreciated by small businesses aiming for clear performance metrics. | | Chorus by ZoomInfo | Vanillasoft | |---|---|---| | **Star Rating** | 0.0 out of 5 | 4.5 out of 5 | | **Total Reviews** | 0 | 650 | | **Largest Market Segment** | Not enough data | Small-Business (59.3% of reviews) | | **Entry Level Price** | Contact Us 1 Seats | Contact Us 5 Users and Platform Fee Per Year | --- ## Top Pros & Cons ### Chorus by ZoomInfo Pros: - Ease of Use (12 reviews) - Helpful (12 reviews) Cons: - Call Issues (8 reviews) - Recording Issues (6 reviews) ### Vanillasoft Pros: - Ease of Use (62 reviews) - Intuitive (23 reviews) Cons: - Slow Loading (15 reviews) - Call Issues (13 reviews) --- ## Ratings Comparison | Rating | Chorus by ZoomInfo | Vanillasoft | |---|---|---| | **Meets Requirements** | Not enough data | 9.0 (489 reviews) | | **Ease of Use** | Not enough data | 9.1 (490 reviews) | | **Ease of Setup** | Not enough data | 8.6 (244 reviews) | | **Ease of Admin** | Not enough data | 8.9 (142 reviews) | | **Quality of Support** | Not enough data | 9.0 (459 reviews) | | **Has the product been a good partner in doing business?** | Not enough data | 9.4 (142 reviews) | | **Product Direction (% positive)** | Not enough data | 8.7 (460 reviews) | --- ## Pricing ### Chorus by ZoomInfo #### Entry-Level Pricing Plan: Chorus Price: Contact Us 1 Seats Description: AI-powered conversation intelligence platform that records, transcribes, and analyzes sales calls and meetings to provide coaching insights, deal intelligence, and revenue visibility. Key Features: - Automatic call and meeting recording (phone, video, web conferencing) - Email conversation capture and analysis - AI-powered transcription and searchability [Learn more about Chorus by ZoomInfo](https://www.g2.com/products/chorus-by-zoominfo/reviews) #### Free Trial No ### Vanillasoft #### Entry-Level Pricing Plan: Core Price: Contact Us 5 Users and Platform Fee Per Year Description: A complete multi-channel engagement platform, including automated sales email nurturing. Powered by our lead prioritization engine, reps focus on the leads most likely to convert and leave the busy-work behind. Pricing is per user, after a platform fee that includes initial set-up, ongoing support and updates. Key Features: - CRM - Lead Management and Prioritization - Email Automation [Browse all 3 editions](https://www.g2.com/products/vanillasoft/pricing) #### Free Trial No --- ## Features Comparison By Category ### Lead Generation | Product | Score | Reviews | |---|---|---| | **Chorus by ZoomInfo** | N/A | N/A | | **Vanillasoft** | N/A | N/A | #### Lead Generation | Feature | Chorus by ZoomInfo | Vanillasoft | |---|---|---| | **Lead Builder** | Not enough data | Not enough data | | **CRM Integration** | Not enough data | Not enough data | | **Marketing Automation Integration** | Not enough data | Not enough data | | **Social Media Integration** | Not enough data | Not enough data | | **Data Import & Export Tools** | Not enough data | Not enough data | ### Sales Engagement | Product | Score | Reviews | |---|---|---| | **Chorus by ZoomInfo** | N/A | N/A | | **Vanillasoft** | 8.1/10 | 277 | #### Integrated Workflows | Feature | Chorus by ZoomInfo | Vanillasoft | |---|---|---| | **Task Management** | Not enough data | 9.0 (214 reviews) ✓ Verified | | **Email Tracking/Automation** | Not enough data | 8.4 (211 reviews) ✓ Verified | | **Calls and Voice** | Not enough data | 9.0 (230 reviews) ✓ Verified | | **Other Outreach Options ** | Not enough data | 8.6 (183 reviews) ✓ Verified | | **CRM Integration** | Not enough data | 8.7 (195 reviews) ✓ Verified | | **Calendar** | Not enough data | 8.7 (121 reviews) | | **Shared Records** | Not enough data | 8.7 (112 reviews) | #### Repeatability and Reportability | Feature | Chorus by ZoomInfo | Vanillasoft | |---|---|---| | **Content Management** | Not enough data | 9.0 (206 reviews) ✓ Verified | | **Workflow Management** | Not enough data | 9.1 (205 reviews) ✓ Verified | | **Workflow Performance** | Not enough data | 8.9 (206 reviews) ✓ Verified | | **Sales Coaching and Insights** | Not enough data | 8.5 (175 reviews) ✓ Verified | | **Gamification** | Not enough data | 7.9 (96 reviews) | #### AI and Automation | Feature | Chorus by ZoomInfo | Vanillasoft | |---|---|---| | **Lead Prioritization** | Not enough data | 8.4 (118 reviews) | | **Lead Scoring** | Not enough data | 8.1 (110 reviews) | | **Best Time of Day Scheduling** | Not enough data | 8.3 (110 reviews) | | **Buyer Intelligence** | Not enough data | 8.0 (96 reviews) | | **Machine Learning** | Not enough data | 7.6 (94 reviews) | #### Generative AI | Feature | Chorus by ZoomInfo | Vanillasoft | |---|---|---| | **AI Text Generation** | Not enough data | 7.7 (50 reviews) | #### Agentic AI - Sales Engagement | Feature | Chorus by ZoomInfo | Vanillasoft | |---|---|---| | **Autonomous Task Execution** | Not enough data | 7.1 (25 reviews) | | **Multi-step Planning** | Not enough data | 7.1 (25 reviews) | | **Cross-system Integration** | Not enough data | 7.1 (28 reviews) | | **Adaptive Learning** | Not enough data | 6.9 (27 reviews) | | **Natural Language Interaction** | Not enough data | 7.5 (27 reviews) | | **Proactive Assistance** | Not enough data | 7.3 (26 reviews) | | **Decision Making** | Not enough data | 7.3 (26 reviews) | ### Conversation Intelligence | Product | Score | Reviews | |---|---|---| | **Chorus by ZoomInfo** | N/A | N/A | | **Vanillasoft** | N/A | N/A | #### Call Analytics | Feature | Chorus by ZoomInfo | Vanillasoft | |---|---|---| | **Call Recording** | Not enough data | Not enough data | | **Machine Learning** | Not enough data | Not enough data | | **Call Analysis** | Not enough data | Not enough data | | **Lead Qualification** | Not enough data | Not enough data | #### Artificial Intelligence - Conversation Intelligence | Feature | Chorus by ZoomInfo | Vanillasoft | |---|---|---| | **Customer Scoring** | Not enough data | Not enough data | | **Speech-to-Text** | Not enough data | Not enough data | | **Sentiment Analysis** | Not enough data | Not enough data | #### Generative AI | Feature | Chorus by ZoomInfo | Vanillasoft | |---|---|---| | **AI Text Summarization** | Not enough data | Not enough data | #### Agentic AI - Conversation Intelligence | Feature | Chorus by ZoomInfo | Vanillasoft | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Lead Scoring | Product | Score | Reviews | |---|---|---| | **Chorus by ZoomInfo** | N/A | N/A | | **Vanillasoft** | 8.8/10 | 188 | #### Agentic AI - Lead Scoring | Feature | Chorus by ZoomInfo | Vanillasoft | |---|---|---| | **Autonomous Task Execution** | Not enough data | 8.5 (9 reviews) | | **Cross-system Integration** | Not enough data | 7.8 (9 reviews) | | **Adaptive Learning** | Not enough data | 8.7 (9 reviews) | | **Decision Making** | Not enough data | 8.5 (9 reviews) | #### Attribution | Feature | Chorus by ZoomInfo | Vanillasoft | |---|---|---| | **Lead Opportunity** | Not enough data | 9.1 (143 reviews) ✓ Verified | | **Lead Assignment** | Not enough data | 9.1 (150 reviews) ✓ Verified | | **Pipeline Acceleration** | Not enough data | 9.2 (144 reviews) ✓ Verified | #### Discovery | Feature | Chorus by ZoomInfo | Vanillasoft | |---|---|---| | **Lead Management** | Not enough data | 9.2 (145 reviews) ✓ Verified | | **Scoring/Ranking** | Not enough data | 8.8 (122 reviews) ✓ Verified | | **Lead Context** | Not enough data | 8.8 (136 reviews) ✓ Verified | #### Management | Feature | Chorus by ZoomInfo | Vanillasoft | |---|---|---| | **Conversion Viability** | Not enough data | 9.1 (131 reviews) ✓ Verified | | **Workflow** | Not enough data | 9.2 (146 reviews) ✓ Verified | #### Platform | Feature | Chorus by ZoomInfo | Vanillasoft | |---|---|---| | **Data Synchronization** | Not enough data | 9.0 (152 reviews) ✓ Verified | | **Analysis** | Not enough data | 9.0 (148 reviews) ✓ Verified | ### Sales Performance Management | Product | Score | Reviews | |---|---|---| | **Chorus by ZoomInfo** | N/A | N/A | | **Vanillasoft** | 8.4/10 | 198 | #### Agentic AI - Sales Performance Management | Feature | Chorus by ZoomInfo | Vanillasoft | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | #### Incentives | Feature | Chorus by ZoomInfo | Vanillasoft | |---|---|---| | **Badges** | Feature Not Available | 7.6 (71 reviews) | | **Triggers** | Not enough data | 8.2 (98 reviews) ✓ Verified | | **Commission Calculator** | Feature Not Available | 7.6 (81 reviews) ✓ Verified | | **Leaderboards** | Not enough data | 8.7 (111 reviews) ✓ Verified | #### Personalization | Feature | Chorus by ZoomInfo | Vanillasoft | |---|---|---| | **Profiles** | Not enough data | 8.3 (105 reviews) | | **Custom Reports** | Not enough data | 8.9 (154 reviews) ✓ Verified | | **Dashboards** | Not enough data | 9.1 (167 reviews) ✓ Verified | | **Goal Setting** | Not enough data | 8.3 (81 reviews) | #### Administrative | Feature | Chorus by ZoomInfo | Vanillasoft | |---|---|---| | **Integration** | Not enough data | 8.7 (129 reviews) ✓ Verified | | **Employee Structure** | Not enough data | 8.9 (121 reviews) ✓ Verified | | **Behavior Monitoring** | Not enough data | 8.7 (123 reviews) | ### Sales Analytics | Product | Score | Reviews | |---|---|---| | **Chorus by ZoomInfo** | N/A | N/A | | **Vanillasoft** | N/A | N/A | #### Agentic AI - Sales Analytics | Feature | Chorus by ZoomInfo | Vanillasoft | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | #### Data Sourcing | Feature | Chorus by ZoomInfo | Vanillasoft | |---|---|---| | **Data Sourcing** | Not enough data | Not enough data | | **Exporting & Sharing Data** | Not enough data | Not enough data | | **Multi-Device Data Visualization** | Not enough data | Not enough data | | **Interactive Dashboards** | Not enough data | Not enough data | | **Data Segmentation** | Not enough data | Not enough data | #### Predictive Analytics | Feature | Chorus by ZoomInfo | Vanillasoft | |---|---|---| | **Lead Scoring** | Not enough data | Not enough data | | **Opportunity Scoring** | Not enough data | Not enough data | | **Risk Analysis** | Not enough data | Not enough data | | **Live Forecasting** | Not enough data | Not enough data | #### Sales Management | Feature | Chorus by ZoomInfo | Vanillasoft | |---|---|---| | **Live Pipeline Management** | Not enough data | Not enough data | | **Sales Gamification** | Not enough data | Not enough data | | **Account-Based Analytics** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | ### Outbound Call Tracking | Product | Score | Reviews | |---|---|---| | **Chorus by ZoomInfo** | N/A | N/A | | **Vanillasoft** | 8.6/10 | 320 | #### Agentic AI - Outbound Call Tracking | Feature | Chorus by ZoomInfo | Vanillasoft | |---|---|---| | **Autonomous Task Execution** | Not enough data | 7.2 (21 reviews) | | **Natural Language Interaction** | Not enough data | 7.0 (21 reviews) | #### Calling | Feature | Chorus by ZoomInfo | Vanillasoft | |---|---|---| | **Record Calls** | Not enough data | 8.9 (214 reviews) | | **Generate Location** | Not enough data | 8.8 (216 reviews) | | **Call Types** | Not enough data | 9.2 (243 reviews) | | **Click-to-Call** | Not enough data | 9.4 (273 reviews) | | **Auto Dialer** | Not enough data | 8.3 (23 reviews) | #### Contacts | Feature | Chorus by ZoomInfo | Vanillasoft | |---|---|---| | **Personalization** | Not enough data | 9.0 (276 reviews) | | **Information Locater** | Not enough data | 9.0 (254 reviews) | | **Record Prospect Data** | Not enough data | 9.3 (248 reviews) | #### Insights | Feature | Chorus by ZoomInfo | Vanillasoft | |---|---|---| | **Notes** | Not enough data | 9.4 (287 reviews) | | **Daily Summary** | Not enough data | 9.2 (265 reviews) | | **Automated Voicemails** | Not enough data | 8.7 (207 reviews) | | **Automated Emails** | Not enough data | 8.8 (249 reviews) | | **Sorts Prospects** | Not enough data | 8.9 (238 reviews) | | **Automated Note Taking** | Not enough data | 6.9 (22 reviews) | ### Sales Coaching | Product | Score | Reviews | |---|---|---| | **Chorus by ZoomInfo** | N/A | N/A | | **Vanillasoft** | N/A | N/A | #### Agentic AI - Sales Coaching | Feature | Chorus by ZoomInfo | Vanillasoft | |---|---|---| | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | #### Training | Feature | Chorus by ZoomInfo | Vanillasoft | |---|---|---| | **Knowledge Base** | Not enough data | Not enough data | | **Coaching Materials** | Not enough data | Not enough data | | **Playbook Creation** | Not enough data | Not enough data | | **Video Record** | Not enough data | Not enough data | #### Feedback | Feature | Chorus by ZoomInfo | Vanillasoft | |---|---|---| | **Review** | Not enough data | Not enough data | | **Scorecard** | Not enough data | Not enough data | | **Coaching Card** | Not enough data | Not enough data | | **Leaderboard** | Not enough data | Not enough data | | **Real-Time Updates** | Not enough data | Not enough data | | **Notifications** | Not enough data | Not enough data | | **Competition** | Feature Not Available | Not enough data | #### Generative AI | Feature | Chorus by ZoomInfo | Vanillasoft | |---|---|---| | **AI Text Summarization** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management) **Unique to Chorus by ZoomInfo (3):** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics) **Unique to Vanillasoft (3):** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Lead Scoring Software](https://www.g2.com/categories/lead-scoring) --- ## Reviewer Demographics ### By Company Size | Segment | Chorus by ZoomInfo | Vanillasoft | |---|---|---| | **Small-Business** | 0% | 59.3% | | **Mid-Market** | 0% | 30.6% | | **Enterprise** | 0% | 10.0% | ### By Industry #### Chorus by ZoomInfo No data available #### Vanillasoft - **Insurance:** 24.0% - **Marketing and Advertising:** 12.7% - **Higher Education:** 9.6% - **Education Management:** 5.8% - **Fund-Raising:** 5.0% - **Financial Services:** 4.8% - **Telecommunications:** 3.1% - **Hospital & Health Care:** 2.4% - **Accounting:** 2.1% - **Consumer Services:** 1.9% - **Other:** 28.6% --- ## Alternatives ### Alternatives to Chorus by ZoomInfo - [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews) - [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3569 reviews) - [Gong](https://www.g2.com/products/gong/reviews) — 4.7/5 stars (6655 reviews) - [Avoma](https://www.g2.com/products/avoma/reviews) — 4.6/5 stars (1362 reviews) - [Jiminny](https://www.g2.com/products/jiminny/reviews) — 4.6/5 stars (927 reviews) - [Revenue.io](https://www.g2.com/products/revenue-io/reviews) — 4.7/5 stars (575 reviews) - [Fathom](https://www.g2.com/products/fathom-video/reviews) — 5.0/5 stars (6840 reviews) - [Fireflies.ai](https://www.g2.com/products/fireflies-ai/reviews) — 4.7/5 stars (749 reviews) - [Mindtickle](https://www.g2.com/products/mindtickle/reviews) — 4.7/5 stars (2290 reviews) - [Salesken](https://www.g2.com/products/salesken/reviews) — 4.9/5 stars (396 reviews) ### Alternatives to Vanillasoft - [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews) - [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3569 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13799 reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1233 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14694 reviews) - [InsideSales](https://www.g2.com/products/insidesales/reviews) — 4.5/5 stars (618 reviews) - [Reply](https://www.g2.com/products/reply/reviews) — 4.6/5 stars (1542 reviews) - [Revenue.io](https://www.g2.com/products/revenue-io/reviews) — 4.7/5 stars (575 reviews) - [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) — 4.8/5 stars (865 reviews) - [6sense Revenue Marketing](https://www.g2.com/products/6sense-revenue-marketing/reviews) — 4.3/5 stars (1431 reviews) --- ## Top Discussions ### Chorus by ZoomInfo No discussions available for this product. ### Vanillasoft - Title: [Is there any way for vanilla soft to set up automatic emailing campaigns?](https://www.g2.com/discussions/is-there-any-way-for-vanilla-soft-to-set-up-automatic-emailing-campaigns) — 3 comments, 2 upvotes > **Top comment:** "Yes. VanillaSoft has robust email campaign features including customizable triggers, routing to particular agents/teams, etc. If you expect a high bounce..." - Title: [What is the best way to not confirm call each time I click a contact and make an outbound call?](https://www.g2.com/discussions/30240-what-is-the-best-way-to-not-confirm-call-each-time-i-click-a-contact-and-make-an-outbound-call) — 2 comments > **Top comment:** "If you're using Chrome, try Firefox. Chrome made an update a while ago that does not allow you to get rid of that pop up. " - Title: [What is the best way to avoid double clicking to confirm call each time I click a contact and make an outbound call?](https://www.g2.com/discussions/24578-what-is-the-best-way-to-avoid-double-clicking-to-confirm-call-each-time-i-click-a-contact-and-make-an-outbound-call) — 2 comments, 1 upvote > **Top comment:** "If you are using the ConnectMe integrated VoiP solution with your VS account, the system is asking you to confirm this is indeed an action you initiated. In..." - Title: [How scalable and reliable is VanillaSoft?](https://www.g2.com/discussions/reliability-5d0ec12b-58a1-4699-933c-b4be2f41141d) — 2 comments, 1 upvote *(includes official response)* > **Top comment:** "VanillaSoft is extremely reliable, boasting an actual uptime in excess of 99.9%. We operate multiple hosted servers to ensure that you have access to the..." - Title: [How does your dialer work? What type of dialer do you have?](https://www.g2.com/discussions/features-739422d2-432e-4cd8-bd21-9a57e47fcc20) — 2 comments, 1 upvote *(includes official response)* > **Top comment:** "Our auto dialer makes one-to-one live phone calls. We offer two approaches: - Preview dialing (click-to-call, a manual process where the agent clicks on an..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/chorus-by-zoominfo-vs-vanillasoft)