# Chorus by ZoomInfo vs Scratchpad Comparison

| | Chorus by ZoomInfo | Scratchpad | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.8 out of 5 | 
| **Total Reviews** | 2,994 | 1,493 | 
| **Largest Market Segment** | Mid-Market (64.2% of reviews) | Mid-Market (57.6% of reviews) | 
| **Entry Level Price** | Contact Us 1 Seats | $0.00 Per Month | 

---
## Top Pros & Cons

### Chorus by ZoomInfo

Pros:
- Ease of Use (17 reviews)
- AI Summary (15 reviews)

Cons:
- Call Issues (8 reviews)
- Recording Issues (8 reviews)

### Scratchpad

Pros:
- Ease of Use (16 reviews)
- Helpful (12 reviews)

Cons:
- Expensive (3 reviews)
- Complexity (2 reviews)

---
## Ratings Comparison
| Rating | Chorus by ZoomInfo | Scratchpad | 
|---|---|---|
  | **Meets Requirements** | 9.0 (2421 reviews) | 9.2 (975 reviews) | 
  | **Ease of Use** | 8.9 (2420 reviews) | 9.6 (986 reviews) | 
  | **Ease of Setup** | 8.7 (253 reviews) | 9.4 (114 reviews) | 
  | **Ease of Admin** | 8.6 (222 reviews) | 9.0 (76 reviews) | 
  | **Quality of Support** | 8.9 (1666 reviews) | 9.7 (896 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (217 reviews) | 9.6 (76 reviews) | 
  | **Product Direction (% positive)** | 8.3 (2306 reviews) | 9.3 (822 reviews) | 

---
## Pricing

### Chorus by ZoomInfo

#### Entry-Level Pricing

Plan: Chorus

Price: Contact Us 1 Seats

Description: AI-powered conversation intelligence platform that records, transcribes, and analyzes sales calls and meetings to provide coaching insights, deal intelligence, and revenue visibility.

Key Features:
- Automatic call and meeting recording (phone, video, web conferencing)
- Email conversation capture and analysis
- AI-powered transcription and searchability

[Learn more about Chorus by ZoomInfo](https://www.g2.com/products/chorus-by-zoominfo/reviews)

#### Free Trial

No

### Scratchpad

#### Entry-Level Pricing

Plan: Free

Price: $0.00 Per Month

Key Features:
- Prompt builder
- Prompt manager
- 3 AI sales sheets

[Browse all 4 editions](https://www.g2.com/products/scratchpad/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Chorus by ZoomInfo** | N/A | N/A |
| **Scratchpad** | 8.4/10 | 190 |

#### Lead Facilitation

| Feature | Chorus by ZoomInfo | Scratchpad | 
|---|---|---|
| **Customer-facing Chatbot** | Not enough data | 7.7 (53 reviews) | 
| **Lead Qualification** | Not enough data | 8.8 (61 reviews) | 
| **Lead Follow-up** | Not enough data | 8.8 (72 reviews) | 
| **Meeting Scheduling ** | Not enough data | 8.3 (61 reviews) | 

#### Organization

| Feature | Chorus by ZoomInfo | Scratchpad | 
|---|---|---|
| **Opportunity and Pipeline Management ** | Not enough data | 9.6 (168 reviews) | 
| **Data Entry** | Not enough data | 9.7 (162 reviews) | 
| **Integrations / APIs** | Not enough data | 9.1 (124 reviews) | 

#### Performance Analysis

| Feature | Chorus by ZoomInfo | Scratchpad | 
|---|---|---|
| **Coaching ** | Not enough data | 8.3 (68 reviews) | 
| **Peformance Tracking** | Not enough data | 8.6 (81 reviews) | 

#### Sales Analysis

| Feature | Chorus by ZoomInfo | Scratchpad | 
|---|---|---|
| **ROI Forecasting ** | Not enough data | 8.6 (75 reviews) | 
| **Sales Forecasting ** | Not enough data | 9.5 (111 reviews) | 

#### Generative AI

| Feature | Chorus by ZoomInfo | Scratchpad | 
|---|---|---|
| **AI Text Generation** | Not enough data | 6.6 (17 reviews) | 
| **AI Text Summarization** | Not enough data | 6.2 (17 reviews) | 

#### Agentic AI - AI Sales Assistant

| Feature | Chorus by ZoomInfo | Scratchpad | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Chorus by ZoomInfo** | N/A | N/A |
| **Scratchpad** | 7.1/10 | 206 |

#### Integrated Workflows

| Feature | Chorus by ZoomInfo | Scratchpad | 
|---|---|---|
| **Task Management** | Not enough data | 8.9 (182 reviews) | 
| **Email Tracking/Automation** | Not enough data | 6.4 (116 reviews) | 
| **Calls and Voice** | Not enough data | 5.0 (100 reviews) | 
| **Other Outreach Options ** | Not enough data | 6.4 (85 reviews) | 
| **CRM Integration** | Not enough data | 9.5 (195 reviews) | 
| **Calendar** | Not enough data | 7.6 (130 reviews) | 
| **Shared Records** | Not enough data | 8.6 (148 reviews) | 

#### Repeatability and Reportability

| Feature | Chorus by ZoomInfo | Scratchpad | 
|---|---|---|
| **Content Management** | Not enough data | 7.9 (143 reviews) | 
| **Workflow Management** | Not enough data | 9.0 (171 reviews) | 
| **Workflow Performance** | Not enough data | 8.8 (155 reviews) | 
| **Sales Coaching and Insights** | Not enough data | 7.2 (118 reviews) | 
| **Gamification** | Not enough data | 5.6 (96 reviews) | 

#### AI and Automation

| Feature | Chorus by ZoomInfo | Scratchpad | 
|---|---|---|
| **Lead Prioritization** | Not enough data | 7.8 (129 reviews) | 
| **Lead Scoring** | Not enough data | 7.0 (110 reviews) | 
| **Best Time of Day Scheduling** | Not enough data | 6.1 (95 reviews) | 
| **Buyer Intelligence** | Not enough data | 5.5 (94 reviews) | 
| **Machine Learning** | Not enough data | 5.5 (95 reviews) | 

#### Generative AI

| Feature | Chorus by ZoomInfo | Scratchpad | 
|---|---|---|
| **AI Text Generation** | Not enough data | 5.4 (74 reviews) | 

#### Agentic AI - Sales Engagement

| Feature | Chorus by ZoomInfo | Scratchpad | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Chorus by ZoomInfo** | 7.9/10 | 1788 |
| **Scratchpad** | 4.3/10 | 6 |

#### Call Analytics

| Feature | Chorus by ZoomInfo | Scratchpad | 
|---|---|---|
| **Call Recording** | 9.3 (1669 reviews) ✓ Verified | 4.3 (5 reviews) | 
| **Machine Learning** | 8.1 (1444 reviews) ✓ Verified | 4.7 (6 reviews) | 
| **Call Analysis** | 8.3 (1579 reviews) ✓ Verified | 3.3 (6 reviews) | 
| **Lead Qualification** | 8.0 (912 reviews) ✓ Verified | 3.9 (6 reviews) | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Chorus by ZoomInfo | Scratchpad | 
|---|---|---|
| **Customer Scoring** | 8.4 (969 reviews) ✓ Verified | 3.3 (6 reviews) | 
| **Speech-to-Text** | 7.7 (1482 reviews) ✓ Verified | 6.0 (5 reviews) | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Chorus by ZoomInfo | Scratchpad | 
|---|---|---|
| **AI Text Summarization** | 8.8 (68 reviews) | Not enough data | 

#### Agentic AI - Conversation Intelligence

| Feature | Chorus by ZoomInfo | Scratchpad | 
|---|---|---|
| **Autonomous Task Execution** | 7.1 (8 reviews) | Not enough data | 
| **Multi-step Planning** | 7.2 (10 reviews) | Not enough data | 
| **Cross-system Integration** | 7.6 (11 reviews) | Not enough data | 
| **Adaptive Learning** | 7.8 (9 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.7 (8 reviews) | Not enough data | 
| **Proactive Assistance** | 7.8 (9 reviews) | Not enough data | 
| **Decision Making** | 7.1 (8 reviews) | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Chorus by ZoomInfo** | 8.2/10 | 106 |
| **Scratchpad** | 8.2/10 | 432 |

#### Agentic AI - Sales Performance Management

| Feature | Chorus by ZoomInfo | Scratchpad | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Incentives

| Feature | Chorus by ZoomInfo | Scratchpad | 
|---|---|---|
| **Triggers** | 8.0 (63 reviews) | 7.3 (148 reviews) | 
| **Leaderboards** | 8.1 (70 reviews) | 7.0 (131 reviews) | 

#### Personalization

| Feature | Chorus by ZoomInfo | Scratchpad | 
|---|---|---|
| **Profiles** | 8.1 (67 reviews) | Feature Not Available | 
| **Custom Reports** | 7.6 (65 reviews) ✓ Verified | 8.9 (262 reviews) | 
| **Dashboards** | 8.3 (77 reviews) ✓ Verified | 9.1 (264 reviews) | 
| **Goal Setting** | 7.8 (62 reviews) ✓ Verified | 8.0 (167 reviews) | 

#### Administrative

| Feature | Chorus by ZoomInfo | Scratchpad | 
|---|---|---|
| **Integration** | 8.7 (71 reviews) ✓ Verified | 9.4 (282 reviews) | 
| **Employee Structure** | 8.4 (67 reviews) ✓ Verified | 8.2 (149 reviews) | 
| **Behavior Monitoring** | 8.5 (65 reviews) ✓ Verified | 7.9 (145 reviews) | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Chorus by ZoomInfo** | 8.4/10 | 201 |
| **Scratchpad** | 8.3/10 | 48 |

#### Agentic AI - Sales Analytics

| Feature | Chorus by ZoomInfo | Scratchpad | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | 7.7 (5 reviews) | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Data Sourcing

| Feature | Chorus by ZoomInfo | Scratchpad | 
|---|---|---|
| **Data Sourcing** | 8.4 (113 reviews) | 8.3 (42 reviews) | 
| **Exporting & Sharing Data** | 9.0 (143 reviews) | 8.0 (42 reviews) | 
| **Multi-Device Data Visualization** | 8.6 (109 reviews) | 7.4 (38 reviews) | 
| **Interactive Dashboards** | 8.7 (135 reviews) | 9.1 (46 reviews) | 
| **Data Segmentation** | 8.5 (119 reviews) | 9.2 (40 reviews) | 

#### Predictive Analytics

| Feature | Chorus by ZoomInfo | Scratchpad | 
|---|---|---|
| **Lead Scoring** | 8.1 (109 reviews) | 7.1 (39 reviews) | 
| **Opportunity Scoring** | 8.3 (115 reviews) | 8.5 (39 reviews) | 
| **Risk Analysis** | 8.3 (115 reviews) | 8.1 (38 reviews) | 
| **Live Forecasting** | 8.2 (106 reviews) | 8.6 (43 reviews) | 

#### Sales Management

| Feature | Chorus by ZoomInfo | Scratchpad | 
|---|---|---|
| **Live Pipeline Management** | 7.9 (111 reviews) | 9.3 (46 reviews) | 
| **Sales Gamification** | 8.2 (109 reviews) | 7.1 (40 reviews) | 
| **Account-Based Analytics** | 8.6 (118 reviews) | 8.4 (41 reviews) | 
| **Activity Tracking** | 8.7 (151 reviews) | 8.6 (43 reviews) | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Chorus by ZoomInfo** | 8.7/10 | 1589 |
| **Scratchpad** | 8.0/10 | 7 |

#### Agentic AI - Sales Coaching

| Feature | Chorus by ZoomInfo | Scratchpad | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Training

| Feature | Chorus by ZoomInfo | Scratchpad | 
|---|---|---|
| **Knowledge Base** | 8.7 (1137 reviews) ✓ Verified | 9.2 (6 reviews) | 
| **Coaching Materials** | 8.7 (1123 reviews) ✓ Verified | 7.9 (7 reviews) | 
| **Playbook Creation** | 8.4 (900 reviews) ✓ Verified | 8.1 (6 reviews) | 
| **Video Record** | 9.1 (1268 reviews) ✓ Verified | Not enough data | 

#### Feedback

| Feature | Chorus by ZoomInfo | Scratchpad | 
|---|---|---|
| **Review** | 9.0 (1246 reviews) ✓ Verified | 8.3 (5 reviews) | 
| **Scorecard** | 8.6 (933 reviews) ✓ Verified | 6.3 (5 reviews) | 
| **Coaching Card** | 8.6 (901 reviews) ✓ Verified | 8.3 (5 reviews) | 
| **Leaderboard** | 8.4 (788 reviews) ✓ Verified | 6.0 (5 reviews) | 
| **Real-Time Updates** | 8.6 (879 reviews) ✓ Verified | 10.0 (7 reviews) | 
| **Notifications** | 8.7 (927 reviews) ✓ Verified | 8.3 (5 reviews) | 
| **Competition** | Feature Not Available | 7.5 (6 reviews) | 

#### Generative AI

| Feature | Chorus by ZoomInfo | Scratchpad | 
|---|---|---|
| **AI Text Summarization** | 8.9 (30 reviews) | Not enough data | 

### Productivity Bots

| Product | Score | Reviews |
|---|---|---|
| **Chorus by ZoomInfo** | N/A | N/A |
| **Scratchpad** | N/A | N/A |

#### Agentic AI - Productivity Bots

| Feature | Chorus by ZoomInfo | Scratchpad | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (4):** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management)


**Unique to Scratchpad (3):** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Productivity Bots Software](https://www.g2.com/categories/productivity-bots)


---
## Reviewer Demographics

### By Company Size

| Segment | Chorus by ZoomInfo | Scratchpad | 
|---|---|---|
| **Small-Business** | 10.7% | 21.5% | 
| **Mid-Market** | 64.2% | 57.6% | 
| **Enterprise** | 25.0% | 21.0% | 

### By Industry

#### Chorus by ZoomInfo

- **Computer Software:** 43.3%
- **Information Technology and Services:** 18.5%
- **Marketing and Advertising:** 7.1%
- **Internet:** 5.2%
- **Financial Services:** 2.8%
- **Construction:** 2.5%
- **Human Resources:** 1.8%
- **Market Research:** 1.2%
- **Telecommunications:** 1.2%
- **E-Learning:** 1.0%
- **Other:** 15.3%

#### Scratchpad

- **Computer Software:** 45.5%
- **Information Technology and Services:** 19.0%
- **Financial Services:** 4.2%
- **Marketing and Advertising:** 3.1%
- **Telecommunications:** 2.3%
- **Internet:** 2.2%
- **Computer & Network Security:** 1.9%
- **Human Resources:** 1.4%
- **Accounting:** 1.2%
- **Construction:** 1.2%
- **Other:** 17.9%

---
## Alternatives

### Alternatives to Chorus by ZoomInfo

- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3568 reviews)
- [Gong](https://www.g2.com/products/gong/reviews) — 4.7/5 stars (6639 reviews)
- [Avoma](https://www.g2.com/products/avoma/reviews) — 4.6/5 stars (1362 reviews)
- [Jiminny](https://www.g2.com/products/jiminny/reviews) — 4.6/5 stars (927 reviews)
- [Revenue.io](https://www.g2.com/products/revenue-io/reviews) — 4.7/5 stars (575 reviews)
- [Fathom](https://www.g2.com/products/fathom-video/reviews) — 5.0/5 stars (6811 reviews)
- [Fireflies.ai](https://www.g2.com/products/fireflies-ai/reviews) — 4.7/5 stars (746 reviews)
- [Mindtickle](https://www.g2.com/products/mindtickle/reviews) — 4.7/5 stars (2224 reviews)
- [Salesken](https://www.g2.com/products/salesken/reviews) — 4.9/5 stars (396 reviews)

### Alternatives to Scratchpad

- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13797 reviews)
- [Clari](https://www.g2.com/products/clari/reviews) — 4.6/5 stars (5602 reviews)
- [Weflow](https://www.g2.com/products/weflow/reviews) — 4.6/5 stars (112 reviews)
- [Gong](https://www.g2.com/products/gong/reviews) — 4.7/5 stars (6639 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3568 reviews)
- [Backstory](https://www.g2.com/products/people-ai-backstory/reviews) — 4.5/5 stars (630 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25784 reviews)
- [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1618 reviews)
- [Aviso](https://www.g2.com/products/aviso/reviews) — 4.4/5 stars (968 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)

---
## Top Discussions

### Chorus by ZoomInfo

- Title: [What tools or software are your customers typically integrating Chorus with?](https://www.g2.com/discussions/15178-what-tools-or-software-are-your-customers-typically-integrating-chorus-with) — 4 comments, 1 upvote
  > **Top comment:** "Hi Benjamin

Chorus customers integrate Chorus with their CRM, corporate calendar, voice dialer (for SDR cold calling), and video conferencing software..."
- Title: [What does chorus AI do?](https://www.g2.com/discussions/what-does-chorus-ai-do) — 1 comment
  > **Top comment:** "Listens "
- Title: [Can I download my own presentation on local computer storage](https://www.g2.com/discussions/can-i-download-my-own-presentation-on-local-computer-storage) — 1 comment, 1 upvote
  > **Top comment:** "Click the settings gear on the video you wish to save. Under recording settings you will see a download button. "
- Title: [Any advice on how I can better use the analytics side of Chorus? I am mainly using it for recording purposes.](https://www.g2.com/discussions/27846-any-advice-on-how-i-can-better-use-the-analytics-side-of-chorus-i-am-mainly-using-it-for-recording-purposes) — 1 comment
  > **Top comment:** "We use it to record all CS and Sales calls then share snippets with Dev team so they can hear from customers. "
- Title: [What is your single favorite feature in Chorus.ai for Sale Engineers?](https://www.g2.com/discussions/27515-what-is-your-single-favorite-feature-in-chorus-ai-for-sale-engineers) — 1 comment
  > **Top comment:** "Hi Ryan, 

I thought that you might like this article from our Head of Sales..."

### Scratchpad

- Title: [What's a scratchpad?](https://www.g2.com/discussions/what-s-a-scratchpad) — 8 comments
  > **Top comment:** "A sales pipeline management tool. "
- Title: [How do you get Scratchpad on Google Chrome?](https://www.g2.com/discussions/how-do-you-get-scratchpad-on-google-chrome) — 3 comments
  > **Top comment:** "Go to the Chrome Web Store: 
https://chrome.google.com/webstore/detail/scratchpad/amfkipihkmaplngfikedhgfmjndaboep?hl=en

Click install.

Recommend:..."
- Title: [What does Scratchpad do?](https://www.g2.com/discussions/what-does-scratchpad-do) — 2 comments
  > **Top comment:** "Scratchpad makes salesforce tolerable. If you are in sales or sales management you need to get it and use it. Take your updates from many clicks and..."
- Title: [Can I share my scratch pad with the other users in org](https://www.g2.com/discussions/can-i-share-my-scratch-pad-with-the-other-users-in-org) — 2 comments, 1 upvote
  > **Top comment:** "Absolutely! There is an invite button on the bottom lefthand corner. "
- Title: [How can I connect Scratchpad into other services (Slack, Confluence, Jira, Zendesk, etc), easily.](https://www.g2.com/discussions/how-can-i-connect-scratchpad-into-other-services-slack-confluence-jira-zendesk-etc-easily) — 1 comment, 1 upvote
  > **Top comment:** "Great question Craig! We designed Scratchpad to make Salesforce your primary source of truth, rather than just an aspirational statement. This means that all..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/chorus-by-zoominfo-vs-scratchpad)