G2 reviewers report that Chili Piper excels in user support, with many users praising the dedicated customer success managers who provide valuable assistance during implementation and ongoing use. One user highlighted how their CSM was instrumental in helping them navigate the platform after a team member left, showcasing the strong partnership Chili Piper fosters.
Users say that SavvyCal offers impressive flexibility with its scheduling options, allowing for smart control over availability. This feature has been particularly appreciated by users who value the ability to manage their time effectively and adjust for different time zones seamlessly.
Reviewers mention that Chili Piper's ease of use is a significant advantage, with many noting a small learning curve and the ability to scale the platform's features as needed. Users have found it convenient that Chili Piper integrates well with multiple platforms, allowing teams to schedule calls without leaving their preferred tools.
According to verified reviews, SavvyCal's recent rebranding has positively impacted its user experience, with users expressing admiration for how a small team has managed to create a product that rivals larger competitors like Calendly. This speaks to the product's effectiveness despite its smaller market presence.
G2 reviewers highlight that while both products have strong support quality, Chili Piper's overall satisfaction ratings are higher, indicating a more favorable user experience. Users have noted that the support team is proactive and responsive, which enhances their overall satisfaction with the product.
Users report that while SavvyCal has a smaller number of reviews, the feedback is overwhelmingly positive, particularly regarding its time-saving capabilities and integration with other tools. However, the limited review volume compared to Chili Piper may suggest a less established presence in the market, which could be a consideration for potential buyers.
Is there anyway to automatically offer up times based off multiple participants' calendars?
2 Comments
DC
Hey Matt,
Chili Piper has this feature. You can create a meeting type that includes multiple people, you could even use suggested times to include...Read more
Is video conferencing for meetings included in all packages?
2 Comments
Official Response from Chili Piper
Yes! Zoom, GoToMeeting, and other video conferencing is included in all subscriptions. The difference in Concierge Live is that it allows for real-time...Read more
What counts as a user?
1 Comment
Official Response from Chili Piper
A user is anyone that is booking a meeting, assigned a meeting, or an admin/manager who needs access to the application.Read more
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