# Chili Piper, Qualified vs Acuity Scheduling Comparison

| | Chili Piper | Qualified | Acuity Scheduling | 
|---|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.9 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 736 | 1,474 | 409 | 
| **Largest Market Segment** | Mid-Market (63.1% of reviews) | Mid-Market (69.8% of reviews) | Small-Business (90.7% of reviews) | 
| **Entry Level Price** | $15.00 1 Users Per Month | Contact Us | $16.00 1 Staff/Locations | 

---
## Top Pros & Cons

### Chili Piper

Pros:
- Ease of Use (17 reviews)
- Scheduling (14 reviews)

Cons:
- Expensive (5 reviews)
- Learning Curve (5 reviews)

### Qualified

Pros:
- Customer Support (288 reviews)
- Helpful (274 reviews)

Cons:
- Learning Curve (87 reviews)
- Missing Features (86 reviews)

### Acuity Scheduling

Pros:
- Ease of Use (4 reviews)
- User-Friendly (3 reviews)

Cons:
- Limited Features (3 reviews)
- Scheduling Issues (3 reviews)

---
## Ratings Comparison
| Rating | Chili Piper | Qualified | Acuity Scheduling | 
|---|---|---|---|
  | **Meets Requirements** | 9.2 (465 reviews) | 9.5 (1155 reviews) | 9.3 (306 reviews) | 
  | **Ease of Use** | 9.0 (472 reviews) | 9.2 (1168 reviews) | 9.1 (309 reviews) | 
  | **Ease of Setup** | 8.0 (170 reviews) | 9.2 (859 reviews) | 8.8 (185 reviews) | 
  | **Ease of Admin** | 8.2 (160 reviews) | 9.2 (841 reviews) | 9.1 (181 reviews) | 
  | **Quality of Support** | 9.3 (425 reviews) | 9.9 (1157 reviews) | 9.3 (227 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (158 reviews) | 9.9 (859 reviews) | 9.3 (177 reviews) | 
  | **Product Direction (% positive)** | 9.0 (399 reviews) | 9.9 (1086 reviews) | 8.8 (300 reviews) | 

---
## Pricing

### Chili Piper

#### Entry-Level Pricing

Plan: ChiliCal Teams

Price: $15.00 1 Users Per Month

Description: Smart scheduling links for revenue reps

Key Features:
- One click instant booking (Salesforce required).
- Round-robin between reps on your team.
- Schedule on behalf of others.

[Browse all 6 editions](https://www.g2.com/products/chili-piper/pricing)

#### Free Trial

No

### Qualified

#### Entry-Level Pricing

Plan: Premier

Price: Contact Us

Description: Scale pipeline with Piper the AI SDR and sales rep conversations. 

Key Features:
- Real-Time Website Conversations
- Schedule Sales Meetings
- Send 1:1 Personalized Emails

[Browse all 3 editions](https://www.g2.com/products/qualified/pricing)

#### Free Trial

No

### Acuity Scheduling

#### Entry-Level Pricing

Plan: Emerging

Price: $16.00 1 Staff/Locations

Description: Our starter plan to simplify your schedule and launch your online bookings. Start your free trial to try out the Emerging plan. No credit card required.

Key Features:
- Client self-scheduling
- Embed scheduler into your website
- Offer unlimited services and appointments

[Browse all 4 editions](https://www.g2.com/products/acuity-scheduling/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Conversational Marketing

| Product | Score | Reviews |
|---|---|---|
| **Chili Piper** | N/A | N/A |
| **Qualified** | 9.0/10 | 547 |
| **Acuity Scheduling** | N/A | N/A |

#### Messenger

| Feature | Chili Piper | Qualified | Acuity Scheduling | 
|---|---|---|---|
| **Sequencing** | Not enough data | 9.3 (352 reviews) ✓ Verified | Not enough data | 
| **AI** | Not enough data | 9.1 (415 reviews) ✓ Verified | Not enough data | 
| **Live Chat** | Not enough data | 9.6 (445 reviews) ✓ Verified | Not enough data | 
| **Customization Interface** | Not enough data | 9.2 (405 reviews) ✓ Verified | Not enough data | 

#### Channels

| Feature | Chili Piper | Qualified | Acuity Scheduling | 
|---|---|---|---|
| **Social Media** | Not enough data | Feature Not Available | Not enough data | 
| **Website** | Not enough data | 9.6 (436 reviews) ✓ Verified | Not enough data | 
| **Text Message (SMS)** | Not enough data | 7.3 (173 reviews) | Not enough data | 
| **Voice Assistants** | Not enough data | Feature Not Available | Not enough data | 
| **Other** | Not enough data | 8.5 (174 reviews) ✓ Verified | Not enough data | 

#### Customers

| Feature | Chili Piper | Qualified | Acuity Scheduling | 
|---|---|---|---|
| **Targeting** | Not enough data | 9.4 (388 reviews) ✓ Verified | Not enough data | 
| **Profiles** | Not enough data | 9.4 (334 reviews) ✓ Verified | Not enough data | 
| **Analytics** | Not enough data | 9.1 (410 reviews) ✓ Verified | Not enough data | 
| **Lead Gathering** | Not enough data | 9.5 (402 reviews) ✓ Verified | Not enough data | 
| **Sales Conversion** | Not enough data | 9.4 (394 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Conversational Marketing

| Feature | Chili Piper | Qualified | Acuity Scheduling | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.5 (40 reviews) | Not enough data | 
| **Multi-step Planning** | Not enough data | 8.4 (34 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | 8.9 (46 reviews) | Not enough data | 
| **Adaptive Learning** | Not enough data | 8.8 (41 reviews) | Not enough data | 
| **Natural Language Interaction** | Not enough data | 9.1 (42 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | 8.6 (37 reviews) | Not enough data | 
| **Decision Making** | Not enough data | 8.7 (36 reviews) | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Chili Piper** | N/A | N/A |
| **Qualified** | 9.4/10 | 87 |
| **Acuity Scheduling** | N/A | N/A |

#### Lead Facilitation

| Feature | Chili Piper | Qualified | Acuity Scheduling | 
|---|---|---|---|
| **Customer-facing Chatbot** | Not enough data | 9.6 (74 reviews) ✓ Verified | Not enough data | 
| **Lead Qualification** | Not enough data | 9.2 (73 reviews) ✓ Verified | Not enough data | 
| **Lead Follow-up** | Not enough data | 9.2 (63 reviews) ✓ Verified | Not enough data | 
| **Meeting Scheduling ** | Not enough data | 9.7 (79 reviews) ✓ Verified | Not enough data | 

#### Organization

| Feature | Chili Piper | Qualified | Acuity Scheduling | 
|---|---|---|---|
| **Opportunity and Pipeline Management ** | Not enough data | 9.3 (54 reviews) ✓ Verified | Not enough data | 
| **Data Entry** | Not enough data | 9.3 (57 reviews) ✓ Verified | Not enough data | 
| **Integrations / APIs** | Not enough data | 9.3 (66 reviews) ✓ Verified | Not enough data | 

#### Performance Analysis

| Feature | Chili Piper | Qualified | Acuity Scheduling | 
|---|---|---|---|
| **Coaching ** | Not enough data | 9.1 (45 reviews) ✓ Verified | Not enough data | 
| **Peformance Tracking** | Not enough data | 9.5 (48 reviews) ✓ Verified | Not enough data | 

#### Sales Analysis

| Feature | Chili Piper | Qualified | Acuity Scheduling | 
|---|---|---|---|
| **ROI Forecasting ** | Not enough data | 8.8 (44 reviews) ✓ Verified | Not enough data | 
| **Sales Forecasting ** | Not enough data | 8.8 (42 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | Chili Piper | Qualified | Acuity Scheduling | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | 9.5 (44 reviews) | Not enough data | 
| **AI Text Summarization** | Not enough data | 9.6 (41 reviews) | Not enough data | 

#### Agentic AI - AI Sales Assistant

| Feature | Chili Piper | Qualified | Acuity Scheduling | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 9.9 (12 reviews) | Not enough data | 
| **Multi-step Planning** | Not enough data | 9.7 (11 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | 9.9 (13 reviews) | Not enough data | 
| **Adaptive Learning** | Not enough data | 8.9 (14 reviews) | Not enough data | 
| **Natural Language Interaction** | Not enough data | 9.4 (14 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | 9.1 (13 reviews) | Not enough data | 
| **Decision Making** | Not enough data | 9.7 (11 reviews) | Not enough data | 

### Buyer Intent Data Providers

| Product | Score | Reviews |
|---|---|---|
| **Chili Piper** | N/A | N/A |
| **Qualified** | 9.4/10 | 222 |
| **Acuity Scheduling** | N/A | N/A |

#### Data Availability

| Feature | Chili Piper | Qualified | Acuity Scheduling | 
|---|---|---|---|
| **Contact Data Availability** | Not enough data | 9.4 (171 reviews) | Not enough data | 
| **Account Data Availability** | Not enough data | 9.4 (183 reviews) | Not enough data | 
| **Offline Data** | Not enough data | 9.2 (130 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | Chili Piper | Qualified | Acuity Scheduling | 
|---|---|---|---|
| **Integrations** | Not enough data | 9.5 (201 reviews) | Not enough data | 
| **Topic Customization** | Not enough data | 9.5 (161 reviews) | Not enough data | 
| **Natural Language Processing (NLP)** | Not enough data | Feature Not Available | Not enough data | 
| **Alerts** | Not enough data | 9.5 (185 reviews) | Not enough data | 
| **Real-time Intent** | Not enough data | 9.6 (188 reviews) | Not enough data | 

### Spa and Salon Management

| Product | Score | Reviews |
|---|---|---|
| **Chili Piper** | N/A | N/A |
| **Qualified** | N/A | N/A |
| **Acuity Scheduling** | N/A | N/A |

#### Business Administration - Spa Management

| Feature | Chili Piper | Qualified | Acuity Scheduling | 
|---|---|---|---|
| **Inventory Management** | Not enough data | Not enough data | Not enough data | 
| **Billing & Sales** | Not enough data | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | Not enough data | 

#### Marketing - Spa Management

| Feature | Chili Piper | Qualified | Acuity Scheduling | 
|---|---|---|---|
| **Membership** | Not enough data | Not enough data | Not enough data | 
| **Social Review** | Not enough data | Not enough data | Not enough data | 
| **Automated Campaigns** | Not enough data | Not enough data | Not enough data | 

#### Guest Experience - Spa Management

| Feature | Chili Piper | Qualified | Acuity Scheduling | 
|---|---|---|---|
| **Scheduling** | Not enough data | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | Not enough data | 
| **Customer Trends** | Not enough data | Not enough data | Not enough data | 

### Coaching

| Product | Score | Reviews |
|---|---|---|
| **Chili Piper** | N/A | N/A |
| **Qualified** | N/A | N/A |
| **Acuity Scheduling** | N/A | N/A |

#### Administration

| Feature | Chili Piper | Qualified | Acuity Scheduling | 
|---|---|---|---|
| **Scheduling** | Not enough data | Not enough data | Not enough data | 
| **Payment Processing** | Not enough data | Not enough data | Not enough data | 
| **Invoicing** | Not enough data | Not enough data | Not enough data | 

#### Coaching

| Feature | Chili Piper | Qualified | Acuity Scheduling | 
|---|---|---|---|
| **Client Plans** | Not enough data | Not enough data | Not enough data | 
| **Notekeeping** | Not enough data | Not enough data | Not enough data | 
| **Session History** | Not enough data | Not enough data | Not enough data | 
| **Messaging** | Not enough data | Not enough data | Not enough data | 
| **Goal Tracking** | Not enough data | Not enough data | Not enough data | 
| **Resource Library** | Not enough data | Not enough data | Not enough data | 

#### Business Management

| Feature | Chili Piper | Qualified | Acuity Scheduling | 
|---|---|---|---|
| **Client History** | Not enough data | Not enough data | Not enough data | 
| **Promotions** | Not enough data | Not enough data | Not enough data | 
| **Surveying** | Not enough data | Not enough data | Not enough data | 
| **Marketing Tools** | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | Chili Piper | Qualified | Acuity Scheduling | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 
| **AI Text-to-Speech** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Coaching

| Feature | Chili Piper | Qualified | Acuity Scheduling | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **Chili Piper** | N/A | N/A |
| **Qualified** | 9.6/10 | 39 |
| **Acuity Scheduling** | N/A | N/A |

#### Responses

| Feature | Chili Piper | Qualified | Acuity Scheduling | 
|---|---|---|---|
| **Personalization** | Not enough data | 9.5 (36 reviews) | Not enough data | 
| **Route To Human** | Not enough data | 9.6 (37 reviews) | Not enough data | 
| **Natural Language Understanding (NLU)** | Not enough data | 9.6 (35 reviews) | Not enough data | 

#### Automation - AI Agents

| Feature | Chili Piper | Qualified | Acuity Scheduling | 
|---|---|---|---|
| **Sales Follow-Up** | Not enough data | 9.7 (30 reviews) | Not enough data | 
| **Customer Interaction Automation** | Not enough data | 9.3 (30 reviews) | Not enough data | 
| **Lead Generation** | Not enough data | 9.6 (33 reviews) | Not enough data | 
| **Document Processing** | Not enough data | Feature Not Available | Not enough data | 
| **Feedback Collection** | Not enough data | Feature Not Available | Not enough data | 

#### Platform

| Feature | Chili Piper | Qualified | Acuity Scheduling | 
|---|---|---|---|
| **Conversation Editor** | Not enough data | 9.6 (34 reviews) | Not enough data | 
| **Integration** | Not enough data | 9.7 (35 reviews) | Not enough data | 
| **Human-In-The-Loop** | Not enough data | 9.8 (35 reviews) | Not enough data | 

#### Autonomy -  AI Agents

| Feature | Chili Piper | Qualified | Acuity Scheduling | 
|---|---|---|---|
| **Independent Decision Making** | Not enough data | 9.4 (33 reviews) | Not enough data | 
| **Adaptive Responses** | Not enough data | 9.5 (32 reviews) | Not enough data | 
| **Task Execution** | Not enough data | 9.8 (30 reviews) | Not enough data | 
| **Problem Solving** | Not enough data | 9.4 (30 reviews) | Not enough data | 

#### Generative AI

| Feature | Chili Piper | Qualified | Acuity Scheduling | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | 9.6 (29 reviews) | Not enough data | 
| **AI Text Summarization** | Not enough data | 9.6 (29 reviews) | Not enough data | 

### Chatbots

| Product | Score | Reviews |
|---|---|---|
| **Chili Piper** | N/A | N/A |
| **Qualified** | 9.3/10 | 616 |
| **Acuity Scheduling** | N/A | N/A |

#### Responses

| Feature | Chili Piper | Qualified | Acuity Scheduling | 
|---|---|---|---|
| **Customization** | Not enough data | 9.4 (532 reviews) | Not enough data | 
| **Control** | Not enough data | 9.5 (505 reviews) | Not enough data | 
| **Route To Human** | Not enough data | 9.6 (537 reviews) | Not enough data | 
| **Menu bars** | Not enough data | 9.3 (451 reviews) | Not enough data | 
| **Drip sequences** | Not enough data | 9.0 (365 reviews) | Not enough data | 

#### Platform

| Feature | Chili Piper | Qualified | Acuity Scheduling | 
|---|---|---|---|
| **Live chat** | Not enough data | 9.7 (550 reviews) | Not enough data | 
| **Integrations** | Not enough data | 9.5 (542 reviews) | Not enough data | 
| **Branding** | Not enough data | 9.4 (510 reviews) | Not enough data | 
| **Analytics** | Not enough data | 9.3 (532 reviews) | Not enough data | 
| **A/B testing** | Not enough data | 9.2 (417 reviews) | Not enough data | 
| **Role-based access** | Not enough data | 9.4 (473 reviews) | Not enough data | 
| **Collection of information** | Not enough data | 9.5 (485 reviews) | Not enough data | 

#### Generative AI

| Feature | Chili Piper | Qualified | Acuity Scheduling | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | 9.0 (180 reviews) | Not enough data | 
| **AI Text Summarization** | Not enough data | 8.9 (174 reviews) | Not enough data | 

### Lead-to-Account Matching and Routing

| Product | Score | Reviews |
|---|---|---|
| **Chili Piper** | 8.9/10 | 160 |
| **Qualified** | N/A | N/A |
| **Acuity Scheduling** | N/A | N/A |

#### Matching

| Feature | Chili Piper | Qualified | Acuity Scheduling | 
|---|---|---|---|
| **Priority Matching** | 9.0 (122 reviews) | Not enough data | Not enough data | 
| **Account Tiebreakers** | 8.9 (105 reviews) | Not enough data | Not enough data | 
| **Fuzzy Matching** | 8.7 (99 reviews) | Not enough data | Not enough data | 

#### Routing

| Feature | Chili Piper | Qualified | Acuity Scheduling | 
|---|---|---|---|
| **Match and Route** | 9.1 (132 reviews) | Not enough data | Not enough data | 
| **Multi-Objects** | 8.8 (108 reviews) | Not enough data | Not enough data | 
| **Territories** | 8.9 (112 reviews) | Not enough data | Not enough data | 
| **Working Hours** | 9.2 (133 reviews) | Not enough data | Not enough data | 

#### Platform Operations

| Feature | Chili Piper | Qualified | Acuity Scheduling | 
|---|---|---|---|
| **Service level Agreements** | 8.7 (99 reviews) | Not enough data | Not enough data | 
| **Audit Logs** | 8.6 (100 reviews) | Not enough data | Not enough data | 
| **Duplicate Match** | 8.9 (104 reviews) | Not enough data | Not enough data | 
| **Capping** | 8.9 (85 reviews) | Not enough data | Not enough data | 
| **Analytics** | 8.8 (116 reviews) | Not enough data | Not enough data | 
| **Integrations** | 9.2 (133 reviews) | Not enough data | Not enough data | 
| **Alerts & Notifications** | Not enough data | Not enough data | Not enough data | 
| **AI Lead Matching & Routing** | Not enough data | Not enough data | Not enough data | 

### Calendar

| Product | Score | Reviews |
|---|---|---|
| **Chili Piper** | 9.2/10 | 180 |
| **Qualified** | N/A | N/A |
| **Acuity Scheduling** | N/A | N/A |

#### Calendar View

| Feature | Chili Piper | Qualified | Acuity Scheduling | 
|---|---|---|---|
| **Multi-Calendar View** | 9.1 (130 reviews) | Not enough data | Not enough data | 
| **Customizable Viewing** | 9.2 (136 reviews) | Not enough data | Not enough data | 

#### Shared Calendar

| Feature | Chili Piper | Qualified | Acuity Scheduling | 
|---|---|---|---|
| **Calendar Collaboration** | 9.2 (137 reviews) | Not enough data | Not enough data | 
| **Multiple Calendar Management** | 9.2 (131 reviews) | Not enough data | Not enough data | 

#### Accessibility

| Feature | Chili Piper | Qualified | Acuity Scheduling | 
|---|---|---|---|
| **Screen Reader Compatibility** | 9.1 (109 reviews) | Not enough data | Not enough data | 
| **Keyboard Shortcuts** | 9.0 (92 reviews) | Not enough data | Not enough data | 

#### Integration

| Feature | Chili Piper | Qualified | Acuity Scheduling | 
|---|---|---|---|
| **Sync Multiple Calendars** | 9.3 (99 reviews) | Not enough data | Not enough data | 
| **Import Events** | 9.1 (114 reviews) | Not enough data | Not enough data | 
| **Software Integrations** | 9.3 (149 reviews) | Not enough data | Not enough data | 

#### Notifications

| Feature | Chili Piper | Qualified | Acuity Scheduling | 
|---|---|---|---|
| **Customized Calendar Notifications** | 9.4 (139 reviews) | Not enough data | Not enough data | 
| **Location-Based Alerts** | 9.3 (107 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | Chili Piper | Qualified | Acuity Scheduling | 
|---|---|---|---|
| **AI Text-to-Image** | Not enough data | Not enough data | Not enough data | 
| **AI Text-to-Speech** | Not enough data | Not enough data | Not enough data | 
| **AI Image-to-Text** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Calendar

| Feature | Chili Piper | Qualified | Acuity Scheduling | 
|---|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 

### Online Appointment Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Chili Piper** | N/A | N/A |
| **Qualified** | 9.1/10 | 272 |
| **Acuity Scheduling** | 9.3/10 | 30 |

#### Notifications

| Feature | Chili Piper | Qualified | Acuity Scheduling | 
|---|---|---|---|
| **Confirmations & Reminders** | Not enough data | 9.3 (218 reviews) | 9.4 (27 reviews) | 
| **Appointment Follow-Up** | Not enough data | 9.2 (204 reviews) | 9.6 (24 reviews) | 
| **Scheduling Notifications** | Not enough data | 9.4 (221 reviews) | 9.7 (28 reviews) | 

#### Settings

| Feature | Chili Piper | Qualified | Acuity Scheduling | 
|---|---|---|---|
| **Time Zone Detection** | Not enough data | 9.4 (221 reviews) | 9.2 (28 reviews) | 
| **Availability Settings** | Not enough data | 9.5 (229 reviews) | 9.4 (27 reviews) | 
| **Blocked Time Settings** | Not enough data | 9.5 (218 reviews) | 9.3 (27 reviews) | 

#### Personalization

| Feature | Chili Piper | Qualified | Acuity Scheduling | 
|---|---|---|---|
| **Branding** | Not enough data | 9.4 (222 reviews) | 8.8 (26 reviews) | 
| **Links** | Not enough data | 9.5 (206 reviews) | 9.2 (27 reviews) | 

#### Integrations

| Feature | Chili Piper | Qualified | Acuity Scheduling | 
|---|---|---|---|
| **Multi- Calendar Integration** | Not enough data | 9.4 (219 reviews) | 9.4 (24 reviews) | 
| **Website Integration** | Not enough data | 9.6 (240 reviews) | 9.5 (23 reviews) | 
| **Payment Acceptance** | Not enough data | 7.7 (152 reviews) | 9.3 (19 reviews) | 
| **Video Conferencing** | Not enough data | 8.6 (183 reviews) | 9.2 (20 reviews) | 
| **Communication** | Not enough data | 8.9 (184 reviews) | 9.0 (24 reviews) | 

#### Generative AI

| Feature | Chili Piper | Qualified | Acuity Scheduling | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | 9.0 (113 reviews) | Feature Not Available | 
| **AI Text Summarization** | Not enough data | 8.9 (101 reviews) | Feature Not Available | 
| **AI Text-to-Image** | Not enough data | 8.5 (91 reviews) | Feature Not Available | 
| **AI Text-to-Speech** | Not enough data | 8.7 (91 reviews) | Feature Not Available | 
| **AI Image-to-Text** | Not enough data | 8.3 (86 reviews) | Feature Not Available | 

#### Agentic AI - Online Appointment Scheduling

| Feature | Chili Piper | Qualified | Acuity Scheduling | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 9.4 (26 reviews) | Not enough data | 
| **Multi-step Planning** | Not enough data | 9.3 (25 reviews) | Not enough data | 
| **Natural Language Interaction** | Not enough data | 9.6 (26 reviews) | Not enough data | 

### Business Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Chili Piper** | 9.4/10 | 195 |
| **Qualified** | 9.3/10 | 167 |
| **Acuity Scheduling** | N/A | N/A |

#### Integrations

| Feature | Chili Piper | Qualified | Acuity Scheduling | 
|---|---|---|---|
| **MS Teams Integration** | 9.4 (90 reviews) | 8.5 (113 reviews) | Not enough data | 
| **Email Integration** | 9.5 (150 reviews) | 9.1 (131 reviews) | Not enough data | 
| **Zoom Integration** | 9.5 (134 reviews) | Feature Not Available | Not enough data | 
| **Google Meet Integration** | 9.5 (102 reviews) | Feature Not Available | Not enough data | 
| **Salesforce Integration** | 9.4 (148 reviews) | 9.6 (154 reviews) | Not enough data | 

#### Branding & Customizatio

| Feature | Chili Piper | Qualified | Acuity Scheduling | 
|---|---|---|---|
| **Custom Booking Page** | 9.3 (139 reviews) | 9.2 (143 reviews) | Not enough data | 
| **Personalized Links** | 9.3 (143 reviews) | 9.3 (138 reviews) | Not enough data | 
| **Personalized Web Embed** | 9.1 (111 reviews) | 9.2 (121 reviews) | Not enough data | 

#### Automatic Rules & Configurations

| Feature | Chili Piper | Qualified | Acuity Scheduling | 
|---|---|---|---|
| **Set Working Hours** | 9.4 (154 reviews) | 9.5 (150 reviews) | Not enough data | 
| **Automatic Updates** | 9.5 (143 reviews) | 9.5 (141 reviews) | Not enough data | 
| **Buffer Times** | 9.2 (134 reviews) | 9.2 (138 reviews) | Not enough data | 

#### Agentic AI - Business Scheduling

| Feature | Chili Piper | Qualified | Acuity Scheduling | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 9.4 (15 reviews) | Not enough data | 
| **Multi-step Planning** | Not enough data | 9.5 (14 reviews) | Not enough data | 

### Studio Management

| Product | Score | Reviews |
|---|---|---|
| **Chili Piper** | N/A | N/A |
| **Qualified** | N/A | N/A |
| **Acuity Scheduling** | N/A | N/A |

#### Business Management

| Feature | Chili Piper | Qualified | Acuity Scheduling | 
|---|---|---|---|
| **Staff Management** | Not enough data | Not enough data | Not enough data | 
| **Payroll** | Not enough data | Not enough data | Not enough data | 
| **Analytics and Reporting** | Not enough data | Not enough data | Not enough data | 
| **Billing and Invoicing** | Not enough data | Not enough data | Not enough data | 

#### Class Management

| Feature | Chili Piper | Qualified | Acuity Scheduling | 
|---|---|---|---|
| **Self-Service Portals** | Not enough data | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | Not enough data | 
| **Communications** | Not enough data | Not enough data | Not enough data | 
| **Recitals and Events** | Not enough data | Not enough data | Not enough data | 

#### Client Manangement

| Feature | Chili Piper | Qualified | Acuity Scheduling | 
|---|---|---|---|
| **Personalization** | Not enough data | Not enough data | Not enough data | 
| **Mobile App** | Not enough data | Not enough data | Not enough data | 
| **Student Profiles** | Not enough data | Not enough data | Not enough data | 

#### Integrations

| Feature | Chili Piper | Qualified | Acuity Scheduling | 
|---|---|---|---|
| **Marketing Platforms** | Not enough data | Not enough data | Not enough data | 
| **Point of Sale (POS) Systems** | Not enough data | Not enough data | Not enough data | 

### Bot Platforms

| Product | Score | Reviews |
|---|---|---|
| **Chili Piper** | N/A | N/A |
| **Qualified** | 9.7/10 | 52 |
| **Acuity Scheduling** | N/A | N/A |

#### Generative AI

| Feature | Chili Piper | Qualified | Acuity Scheduling | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | 9.3 (48 reviews) | Not enough data | 
| **AI Text Summarization** | Not enough data | 9.3 (47 reviews) | Not enough data | 

#### Agentic AI - Bot Platforms

| Feature | Chili Piper | Qualified | Acuity Scheduling | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 10.0 (7 reviews) | Not enough data | 
| **Multi-step Planning** | Not enough data | 10.0 (5 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | 9.7 (6 reviews) | Not enough data | 
| **Adaptive Learning** | Not enough data | 9.8 (7 reviews) | Not enough data | 
| **Natural Language Interaction** | Not enough data | 9.4 (6 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | 9.7 (6 reviews) | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Live Chat

| Product | Score | Reviews |
|---|---|---|
| **Chili Piper** | N/A | N/A |
| **Qualified** | 9.2/10 | 684 |
| **Acuity Scheduling** | N/A | N/A |

#### Generative AI

| Feature | Chili Piper | Qualified | Acuity Scheduling | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | 9.1 (153 reviews) | Not enough data | 
| **AI Text Summarization** | Not enough data | 9.1 (149 reviews) | Not enough data | 
| **AI Text-to-Speech** | Not enough data | 8.5 (104 reviews) | Not enough data | 

#### Communication

| Feature | Chili Piper | Qualified | Acuity Scheduling | 
|---|---|---|---|
| **Pop-up Chat** | Not enough data | 9.7 (654 reviews) ✓ Verified | Not enough data | 
| **Notifications** | Not enough data | 9.4 (636 reviews) ✓ Verified | Not enough data | 
| **Targeted Emails** | Not enough data | 8.7 (393 reviews) | Not enough data | 
| **In-App Messaging** | Not enough data | 9.4 (487 reviews) ✓ Verified | Not enough data | 
| **Co-Browsing** | Not enough data | 9.1 (421 reviews) ✓ Verified | Not enough data | 

####  Internal Use

| Feature | Chili Piper | Qualified | Acuity Scheduling | 
|---|---|---|---|
| **Customization ** | Not enough data | 9.4 (567 reviews) ✓ Verified | Not enough data | 
| **Conversation Archiving** | Not enough data | 9.3 (520 reviews) ✓ Verified | Not enough data | 
| **Lead Development** | Not enough data | 9.5 (570 reviews) ✓ Verified | Not enough data | 
| **Knowledge Base** | Not enough data | 9.3 (528 reviews) ✓ Verified | Not enough data | 
| **Team Inbox ** | Not enough data | 9.1 (413 reviews) ✓ Verified | Not enough data | 
| **Customer Profiles** | Not enough data | 9.3 (511 reviews) ✓ Verified | Not enough data | 

### AI SDRs

| Product | Score | Reviews |
|---|---|---|
| **Chili Piper** | N/A | N/A |
| **Qualified** | 9.1/10 | 105 |
| **Acuity Scheduling** | N/A | N/A |

#### Automation

| Feature | Chili Piper | Qualified | Acuity Scheduling | 
|---|---|---|---|
| **Sales Follow-Up** | Not enough data | 9.4 (71 reviews) | Not enough data | 
| **Feedback Collection** | Not enough data | 8.8 (56 reviews) | Not enough data | 
| **Document Processing** | Not enough data | 8.1 (50 reviews) | Not enough data | 
| **Lead Generation** | Not enough data | 9.6 (84 reviews) | Not enough data | 
| **Customer Interaction Automation** | Not enough data | 9.2 (74 reviews) | Not enough data | 

#### Autonomy

| Feature | Chili Piper | Qualified | Acuity Scheduling | 
|---|---|---|---|
| **Problem Solving** | Not enough data | 8.9 (63 reviews) | Not enough data | 
| **Task Execution** | Not enough data | 9.1 (65 reviews) | Not enough data | 
| **Adaptive Responses** | Not enough data | 9.0 (64 reviews) | Not enough data | 
| **Independent Decision Making** | Not enough data | 8.8 (62 reviews) | Not enough data | 

#### Outbound Sales

| Feature | Chili Piper | Qualified | Acuity Scheduling | 
|---|---|---|---|
| **Follow-Up Scheduling** | Not enough data | 9.3 (59 reviews) | Not enough data | 
| **Prospect Prioritization** | Not enough data | 9.0 (57 reviews) | Not enough data | 
| **Multichannel Campaign Execution** | Not enough data | 8.4 (50 reviews) | Not enough data | 
| **Personalized Outreach** | Not enough data | 9.3 (64 reviews) | Not enough data | 
| **Outreach Performance Analytics** | Not enough data | 9.1 (56 reviews) | Not enough data | 

#### Inbound Sales

| Feature | Chili Piper | Qualified | Acuity Scheduling | 
|---|---|---|---|
| **Data Enrichment** | Not enough data | 9.0 (62 reviews) | Not enough data | 
| **Inquiry Routing** | Not enough data | 9.4 (74 reviews) | Not enough data | 
| **Feedback Collection** | Not enough data | 8.8 (56 reviews) | Not enough data | 
| **Real-Time Engagement** | Not enough data | 9.6 (83 reviews) | Not enough data | 
| **Lead Qualification** | Not enough data | 9.4 (80 reviews) | Not enough data | 

### Salesforce AppExchange Apps

| Product | Score | Reviews |
|---|---|---|
| **Chili Piper** | N/A | N/A |
| **Qualified** | 9.3/10 | 5 |
| **Acuity Scheduling** | N/A | N/A |

#### Agentic AI - Salesforce AppExchange Apps

| Feature | Chili Piper | Qualified | Acuity Scheduling | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | 9.3 (5 reviews) | Not enough data | 
| **Natural Language Interaction** | Not enough data | 9.3 (5 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Chili Piper** | N/A | N/A |
| **Qualified** | N/A | N/A |
| **Acuity Scheduling** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Chili Piper | Qualified | Acuity Scheduling | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Appointment Reminder

| Product | Score | Reviews |
|---|---|---|
| **Chili Piper** | N/A | N/A |
| **Qualified** | N/A | N/A |
| **Acuity Scheduling** | 9.1/10 | 28 |

#### Features

| Feature | Chili Piper | Qualified | Acuity Scheduling | 
|---|---|---|---|
| **Standalone Booking** | Not enough data | Not enough data | 9.4 (26 reviews) | 
| **Integrated App** | Not enough data | Not enough data | 8.8 (25 reviews) | 
| **SMS** | Not enough data | Not enough data | 8.7 (21 reviews) | 
| **Email** | Not enough data | Not enough data | 9.0 (27 reviews) | 
| **Voice** | Not enough data | Not enough data | Feature Not Available | 
| **Confirmation and Cancellation** | Not enough data | Not enough data | 9.5 (25 reviews) | 

---
## Categories
**Shared Categories (1):** [Business Scheduling Software](https://www.g2.com/categories/business-scheduling)

**Unique to Chili Piper (5):** [Conversational Marketing Software](https://www.g2.com/categories/conversational-marketing), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Lead-to-Account Matching and Routing Software](https://www.g2.com/categories/lead-to-account-matching-and-routing), [Live Chat Software](https://www.g2.com/categories/live-chat), [Calendar Software](https://www.g2.com/categories/calendar-software)

**Unique to Qualified (10):** [AI SDRs Software](https://www.g2.com/categories/ai-sdrs), [Buyer Intent Data Providers](https://www.g2.com/categories/buyer-intent-data-providers), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Conversational Marketing Software](https://www.g2.com/categories/conversational-marketing), [Chatbots Software](https://www.g2.com/categories/chatbots), [Bot Platforms](https://www.g2.com/categories/bot-platforms), [Online Appointment Scheduling Software](https://www.g2.com/categories/online-appointment-scheduling), [Live Chat Software](https://www.g2.com/categories/live-chat), [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations)

**Unique to Acuity Scheduling (6):** [Appointment Reminder Software](https://www.g2.com/categories/appointment-reminder), [Online Appointment Scheduling Software](https://www.g2.com/categories/online-appointment-scheduling), [Studio Management Software](https://www.g2.com/categories/studio-management), [Coaching Software](https://www.g2.com/categories/coaching), [Spa and Salon Management Software](https://www.g2.com/categories/spa-and-salon-management), [Calendar Software](https://www.g2.com/categories/calendar-software)


---
## Reviewer Demographics

### By Company Size

| Segment | Chili Piper | Qualified | Acuity Scheduling | 
|---|---|---|---|
| **Small-Business** | 21.0% | 9.4% | 90.7% | 
| **Mid-Market** | 63.1% | 69.8% | 7.0% | 
| **Enterprise** | 15.8% | 20.7% | 2.3% | 

### By Industry

#### Chili Piper

- **Computer Software:** 41.8%
- **Information Technology and Services:** 12.9%
- **Marketing and Advertising:** 6.6%
- **Financial Services:** 6.2%
- **Internet:** 2.6%
- **Accounting:** 2.3%
- **Hospitality:** 2.0%
- **Human Resources:** 1.7%
- **Hospital & Health Care:** 1.4%
- **E-Learning:** 1.3%
- **Other:** 21.3%

#### Qualified

- **Computer Software:** 44.1%
- **Information Technology and Services:** 18.8%
- **Computer & Network Security:** 4.2%
- **Marketing and Advertising:** 4.0%
- **Financial Services:** 3.3%
- **Human Resources:** 2.0%
- **Telecommunications:** 1.9%
- **Hospital & Health Care:** 1.8%
- **Staffing and Recruiting:** 1.7%
- **Internet:** 0.9%
- **Other:** 17.3%

#### Acuity Scheduling

- **Health, Wellness and Fitness:** 14.6%
- **Marketing and Advertising:** 8.6%
- **Professional Training & Coaching:** 5.8%
- **Cosmetics:** 5.6%
- **Photography:** 4.5%
- **Management Consulting:** 2.8%
- **Mental Health Care:** 2.8%
- **Higher Education:** 2.5%
- **Financial Services:** 2.5%
- **Education Management:** 2.5%
- **Other:** 47.7%

---
## Alternatives

### Alternatives to Chili Piper

- [Drift](https://www.g2.com/products/drift/reviews) — 4.4/5 stars (1256 reviews)
- [Calendly](https://www.g2.com/products/calendly/reviews) — 4.7/5 stars (2629 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13777 reviews)
- [LeanData](https://www.g2.com/products/leandata/reviews) — 4.6/5 stars (1010 reviews)
- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3850 reviews)
- [YouCanBookMe](https://www.g2.com/products/youcanbookme/reviews) — 4.7/5 stars (1934 reviews)
- [Doodle](https://www.g2.com/products/doodle/reviews) — 4.4/5 stars (2069 reviews)
- [RevenueHero](https://www.g2.com/products/revenuehero-revenuehero/reviews) — 4.8/5 stars (162 reviews)
- [ZoomInfo Operations](https://www.g2.com/products/zoominfo-operations/reviews) — 4.4/5 stars (353 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9641 reviews)

### Alternatives to Qualified

- [Drift](https://www.g2.com/products/drift/reviews) — 4.4/5 stars (1256 reviews)
- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3850 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4052 reviews)
- [Tidio](https://www.g2.com/products/tidio/reviews) — 4.6/5 stars (1904 reviews)
- [6sense Revenue Marketing](https://www.g2.com/products/6sense-revenue-marketing/reviews) — 4.3/5 stars (1428 reviews)
- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6841 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13777 reviews)
- [Customers.ai](https://www.g2.com/products/customers-ai/reviews) — 4.8/5 stars (429 reviews)
- [FreshChat](https://www.g2.com/products/freshworks-freshchat/reviews) — 4.4/5 stars (498 reviews)
- [ZoomInfo Sales](https://www.g2.com/products/zoominfo-sales/reviews) — 4.5/5 stars (9086 reviews)

### Alternatives to Acuity Scheduling

- [Vagaro](https://www.g2.com/products/vagaro/reviews) — 4.6/5 stars (393 reviews)
- [Calendly](https://www.g2.com/products/calendly/reviews) — 4.7/5 stars (2629 reviews)
- [Doodle](https://www.g2.com/products/doodle/reviews) — 4.4/5 stars (2069 reviews)
- [YouCanBookMe](https://www.g2.com/products/youcanbookme/reviews) — 4.7/5 stars (1934 reviews)
- [Mindbody](https://www.g2.com/products/mindbody/reviews) — 3.7/5 stars (512 reviews)
- [SimplyBook.me](https://www.g2.com/products/simplybook-me/reviews) — 4.4/5 stars (108 reviews)
- [GReminders](https://www.g2.com/products/greminders/reviews) — 4.6/5 stars (655 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13777 reviews)
- [Setmore](https://www.g2.com/products/setmore/reviews) — 4.5/5 stars (269 reviews)
- [Engageware](https://www.g2.com/products/engageware/reviews) — 4.4/5 stars (131 reviews)

---
## Top Discussions

### Chili Piper

- Title: [Is there anyway to automatically offer up times based off multiple participants' calendars?](https://www.g2.com/discussions/43322-is-there-anyway-to-automatically-offer-up-times-based-off-multiple-participants-calendars) — 2 comments, 1 upvote
  > **Top comment:** "Hey Matt, 

Chili Piper has this feature. You can create a meeting type that includes multiple people, you could even use suggested times to include..."
- Title: [Is video conferencing for meetings included in all packages?](https://www.g2.com/discussions/is-video-conferencing-for-meetings-included-in-all-packages) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Yes! Zoom, GoToMeeting, and other video conferencing is included in all subscriptions. The difference in Concierge Live is that it allows for real-time..."
- Title: [What counts as a user?](https://www.g2.com/discussions/what-counts-as-a-user) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "A user is anyone that is booking a meeting, assigned a meeting, or an admin/manager who needs access to the application."
- Title: [Do integrations cost extra?](https://www.g2.com/discussions/do-integrations-cost-extra) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "No, the pricing listed here is what you pay for your annual subscription. All user licenses include integrations to Salesforce, GSuite/O365, Zoom,..."
- Title: [I have a sales development representative booking for an account executive. Does that count as one license or two?](https://www.g2.com/discussions/i-have-a-sales-development-representative-booking-for-an-account-executive-does-that-count-as-one-license-or-two) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Two. Both users would need to have their calendars connected for Chili Piper to work properly as well as for personal settings, such as working hours."

### Qualified

- Title: [What's the most creative experience you've created?](https://www.g2.com/discussions/what-s-the-most-creative-experience-you-ve-created) — 1 comment
  > **Top comment:** "Saying hello to competitors when they are on our site 😝"

### Acuity Scheduling

- Title: [What does Acuity Scheduling do?](https://www.g2.com/discussions/what-does-acuity-scheduling-do) — 1 comment
  > **Top comment:** "Acuity Scheduling is a virtual appointment calendar. At my job, there is a scheduler who sets all appointments. I check Acuity Scheduling for my..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/chili-piper-vs-qualified-vs-acuity-scheduling)