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Compare Chili Piper and Nylas

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At a Glance
Chili Piper
Chili Piper
Star Rating
(698)4.6 out of 5
Market Segments
Mid-Market (61.8% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$15.00 1 Users Per Month
Browse all 6 pricing plans
Nylas
Nylas
Star Rating
(59)4.0 out of 5
Market Segments
Small-Business (64.9% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Nylas

Chili Piper vs Nylas

When assessing the two solutions, reviewers found Chili Piper easier to use. However, Nylas is easier to set up and administer. Reviewers also preferred doing business with Nylas overall.

  • Reviewers felt that Chili Piper meets the needs of their business better than Nylas.
  • When comparing quality of ongoing product support, reviewers felt that Chili Piper is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Chili Piper over Nylas.
Pricing
Entry-Level Pricing
Chili Piper
ChiliCal Teams
$15.00
1 Users Per Month
Browse all 6 pricing plans
Nylas
No pricing available
Free Trial
Chili Piper
No trial information available
Nylas
No trial information available
Ratings
Meets Requirements
9.3
445
8.4
36
Ease of Use
9.0
449
8.1
35
Ease of Setup
8.0
152
8.6
24
Ease of Admin
8.2
149
9.2
22
Quality of Support
9.3
406
8.0
34
Has the product been a good partner in doing business?
8.9
147
9.1
23
Product Direction (% positive)
9.1
381
7.7
30
Features by Category
Communication Platform as a Service (CPaaS)Hide 6 FeaturesShow 6 Features
Not enough data
8.9
7
Functionality
Not enough data
8.9
6
|
Verified
Not enough data
9.8
7
|
Verified
Not enough data
8.0
5
|
Verified
Support
Not enough data
8.3
7
|
Verified
Not enough data
Feature Not Available
Not enough data
9.3
7
|
Verified
Lead-to-Account Matching and RoutingHide 15 FeaturesShow 15 Features
8.9
154
Not enough data
Matching
9.0
119
Not enough data
8.9
105
Not enough data
8.7
98
Not enough data
Routing
9.1
130
Not enough data
8.8
106
Not enough data
8.9
110
Not enough data
9.2
132
Not enough data
Platform Operations
8.7
99
Not enough data
8.6
99
Not enough data
8.9
104
Not enough data
8.9
85
Not enough data
8.8
116
Not enough data
9.2
130
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.2
178
Not enough data
Calendar View
9.1
130
Not enough data
9.2
136
Not enough data
Shared Calendar
9.2
137
Not enough data
9.2
130
Not enough data
Accessibility
9.1
109
Not enough data
9.0
92
Not enough data
Integration
Feature Not Available
Not enough data
9.1
114
Not enough data
9.3
148
Not enough data
Notifications
9.4
139
Not enough data
9.3
107
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Calendar
Not enough data
Not enough data
9.4
179
Not enough data
Integrations
9.4
90
Not enough data
9.4
148
Not enough data
9.5
133
Not enough data
9.5
101
Not enough data
9.4
147
Not enough data
Branding & Customizatio
9.3
136
Not enough data
9.3
139
Not enough data
9.2
109
Not enough data
Automatic Rules & Configurations
9.5
149
Not enough data
9.5
138
Not enough data
9.2
133
Not enough data
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.2
5
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
7.7
5
Not enough data
6.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Internal Use
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Chili Piper
Chili Piper
Nylas
Nylas
Chili Piper and Nylas are categorized as Business Scheduling
Unique Categories
Chili Piper
Chili Piper is categorized as Lead-to-Account Matching and Routing, Calendar, and Live Chat
Reviews
Reviewers' Company Size
Chili Piper
Chili Piper
Small-Business(50 or fewer emp.)
21.7%
Mid-Market(51-1000 emp.)
61.8%
Enterprise(> 1000 emp.)
16.4%
Nylas
Nylas
Small-Business(50 or fewer emp.)
64.9%
Mid-Market(51-1000 emp.)
29.8%
Enterprise(> 1000 emp.)
5.3%
Reviewers' Industry
Chili Piper
Chili Piper
Computer Software
42.0%
Information Technology and Services
12.7%
Marketing and Advertising
6.7%
Financial Services
6.2%
Internet
2.7%
Other
29.7%
Nylas
Nylas
Computer Software
42.1%
Information Technology and Services
10.5%
Human Resources
7.0%
Real Estate
5.3%
Marketing and Advertising
5.3%
Other
29.8%
Alternatives
Chili Piper
Chili Piper Alternatives
Calendly
Calendly Sales
Add Calendly
Drift
Drift
Add Drift
LeanData
LeanData
Add LeanData
Acuity Scheduling
Acuity Scheduling
Add Acuity Scheduling
Nylas
Nylas Alternatives
Twilio
Twilio
Add Twilio
Calendly
Calendly Sales
Add Calendly
Vonage Communications APIs
Vonage Communications APIs
Add Vonage Communications APIs
Doodle
Doodle
Add Doodle
Discussions
Chili Piper
Chili Piper Discussions
Is video conferencing for meetings included in all packages?
2 Comments
Official Response from Chili Piper
Yes! Zoom, GoToMeeting, and other video conferencing is included in all subscriptions. The difference in Concierge Live is that it allows for real-time...Read more
Is there anyway to automatically offer up times based off multiple participants' calendars?
2 Comments
Daniel C.
DC
Hey Matt, Chili Piper has this feature. You can create a meeting type that includes multiple people, you could even use suggested times to include...Read more
I have a complex process. How long does it take to setup Chili Piper?
1 Comment
Official Response from Chili Piper
Our app installs in a few clicks. To make sure you have the right settings for everyone in your team, it can take an admin, depending on the team size...Read more
Nylas
Nylas Discussions
What is Nylas com?
1 Comment
Jamie T.
JT
Nylas is a platform/set of APIs that give developers universal access to various email, calendar, and contacts providers through a single integration.Read more
Monty the Mongoose crying
Nylas has no more discussions with answers