G2 reviewers report that Chili Piper excels in customer support, with users highlighting the effectiveness of their Customer Success Managers (CSMs). One user noted, "Our CSM has been excellent as a business partner," which underscores the value of personalized support during implementation and ongoing use.
Users say that Jifflenow is particularly strong for scheduling meetings during large events, with one reviewer mentioning its ease of use and robust functionality that significantly enhances the scheduling experience compared to traditional tools. This makes it a go-to choice for event-driven scheduling.
Reviewers mention that Chili Piper offers a simple user experience, with a small learning curve that allows teams to scale their scheduling efforts effectively. Users appreciate how it integrates seamlessly across multiple platforms, making it convenient for teams to schedule calls without switching contexts.
According to verified reviews, Jifflenow's ease of setup is a standout feature, with users praising its straightforward interface that allows for quick onboarding. One user shared that it made scheduling for their first corporate expo a breeze, highlighting its user-friendly design.
G2 reviewers indicate that while Chili Piper has a solid overall satisfaction score, it faces challenges in matching specific workflow needs for some users. This is contrasted by Jifflenow's higher ratings in areas like quality of support, where users feel they receive more tailored assistance.
Users report that both products have their strengths, but Chili Piper's recent feedback emphasizes its strong support and ease of use, while Jifflenow shines in event-specific scheduling capabilities. This suggests that the choice may depend on whether users prioritize ongoing support or event-driven functionality.
Is there anyway to automatically offer up times based off multiple participants' calendars?
2 Comments
DC
Hey Matt,
Chili Piper has this feature. You can create a meeting type that includes multiple people, you could even use suggested times to include...Read more
Is video conferencing for meetings included in all packages?
2 Comments
Official Response from Chili Piper
Yes! Zoom, GoToMeeting, and other video conferencing is included in all subscriptions. The difference in Concierge Live is that it allows for real-time...Read more
What counts as a user?
1 Comment
Official Response from Chili Piper
A user is anyone that is booking a meeting, assigned a meeting, or an admin/manager who needs access to the application.Read more
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