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# Chili Piper vs HubSpot Sales Hub Comparison - What are their main differences?

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Chili PiperHubSpot Sales Hub[+ Add Product](#)

Pricing

**Chili Piper**

**$22.50** Per User Per Month · Basic

**HubSpot Sales Hub**
Free Trial

**$0.00** · Free

**$15.00** Per User Per Month · Starter

**$90.00** Per User Per Month · Professional

**$150.00** Per User Per Month · Enterprise

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**Pricing Insights**
from reviews

Perceived Cost

**Chili Piper**
$$$$$

**HubSpot Sales Hub**
$$$$$

Average Discount

**Chili Piper**
7%

**HubSpot Sales Hub**
16%9% more

Uncover valuable pricing insights from real user feedback to improve your shopping experience.
See it for free

Time to Implement

**Chili Piper** 6 months
Based on 100 responses

**HubSpot Sales Hub** 6 months
Based on 100 responses

Return on Investment

**Chili Piper** 6 months
Based on 100 responses

**HubSpot Sales Hub** 6 months
Based on 100 responses

**Pros & Cons**
from reviews

**Chili Piper**

Ease of Use (17)

Scheduling (14)

Expensive (5)

Learning Curve (5)

**HubSpot Sales Hub**

Easy Daily Use (924)

Time-Saving Sales Work (373)

Rising Costs At Scale (249)

Advanced Features Behind Tiers (190)

Integrations

**Chili Piper**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_7c7dce3c180673ed0a0a2dc2a1adba26/chameleon.png "Product Avatar Image")

Chameleon

](https://www.g2.com/products/chameleon/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ba7ec16c546d0110cfe515805013d68d/gong.png "Product Avatar Image")

Gong

](https://www.g2.com/products/gong/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_74390118cdf58a60fb81adaaefdb6287/hubspot-marketing-hub.png "Product Avatar Image")

HubSpot Marketing Hub

](https://www.g2.com/products/hubspot-marketing-hub/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_92f791c125019514c13f2138425a640b/hubspot-sales-hub.png "Product Avatar Image")

HubSpot Sales Hub

](https://www.g2.com/products/hubspot-sales-hub/reviews)[
View all
](https://www.g2.com/products/chili-piper/integrations)

**HubSpot Sales Hub**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f701c2bc8e8128a9090458644727a7a4/3cx.jpg "Product Avatar Image")

3CX

](https://www.g2.com/products/3cx/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5fef15936627dac55873302a7b11add3/absorb-software-absorb-lms.png "Product Avatar Image")

Absorb LMS

](https://www.g2.com/products/absorb-software-absorb-lms/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_da24ab8969ae1c7989ab7867d0dd2142/aircall.png "Product Avatar Image")

Aircall

](https://www.g2.com/products/aircall/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d8d487b67574b56a5ad57a2f0f159a30/airtable.jpg "Product Avatar Image")

Airtable

](https://www.g2.com/products/airtable/reviews)[
View all
](https://www.g2.com/products/hubspot-sales-hub/integrations)

Screenshots

**Chili Piper**
 ![Chili Piper screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/115474/Concierge-Screenshot.png)

**HubSpot Sales Hub**
 ![HubSpot Sales Hub screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1478161/conversation-intelligence-en.png)

**Ratings**
from reviews

Meets Requirements

**Chili Piper**

**9.2** /10

Based on 470 responses

**HubSpot Sales Hub**

**8.6** /10

Based on 10,178 responses

Ease of Use

**Chili Piper**

**9.0** /10

Based on 478 responses

**HubSpot Sales Hub**

**8.7** /10

Based on 11,366 responses

Ease of Setup

**Chili Piper**

**8.0** /10

Based on 175 responses

**HubSpot Sales Hub**

**8.3** /10

Based on 5,322 responses

Ease of Admin

**Chili Piper**

**8.1** /10

Based on 162 responses

**HubSpot Sales Hub**

**8.5** /10

Based on 3,222 responses

Quality of Support

**Chili Piper**

**9.3** /10

Based on 430 responses

**HubSpot Sales Hub**

**8.6** /10

Based on 9,168 responses

Has the product been a good partner in doing business?

**Chili Piper**

**8.9** /10

Based on 160 responses

**HubSpot Sales Hub**

**8.7** /10

Based on 3,172 responses

Product Direction (% positive)

**Chili Piper**

**9.0** /10

Based on 403 responses

**HubSpot Sales Hub**

**8.7** /10

Based on 9,701 responses

**Features**
ratings from reviews

Business Scheduling

**9.4** /10

Based on 200 responses

**8.4** /10

Based on 771 responses

CRM

Not enough data

**8.4** /10

Based on 8,054 responses

AI Sales Assistant

Not enough data

**8.4** /10

Based on 840 responses

Uncover more feature rated insights from real users to improve your shopping experience.

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Sales Engagement

Not enough data

**8.0** /10

Based on 1,906 responses

Conversation Intelligence

Not enough data

**7.6** /10

Based on 386 responses

AI Agents For Business Operations

Not enough data

**8.4** /10

Based on 11 responses

Lead-to-Account Matching and Routing

**8.9** /10

Based on 161 responses

Not enough data

Calendar

**9.2** /10

Based on 181 responses

Not enough data

Visitor Identification

Not enough data

**6.1** /10

Based on 17 responses

Sales Performance Management

Not enough data

**8.0** /10

Based on 1,391 responses

Email Tracking

Not enough data

**7.8** /10

Based on 2,528 responses

Sales Analytics

Not enough data

**8.0** /10

Based on 1,870 responses

Outbound Call Tracking

Not enough data

**8.3** /10

Based on 1,508 responses

Sales Enablement

Not enough data

**7.7** /10

Based on 1,027 responses

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
21.3%

Mid-Market(51-1000 emp.)
63.1%

Enterprise(\> 1000 emp.)
15.7%

Small-Business(50 or fewer emp.)
21.3%

Mid-Market(51-1000 emp.)
63.1%

Enterprise(\> 1000 emp.)
15.7%

Small-Business(50 or fewer emp.)
60.5%

Mid-Market(51-1000 emp.)
35.5%

Enterprise(\> 1000 emp.)
4.0%

Small-Business(50 or fewer emp.)
60.5%

Mid-Market(51-1000 emp.)
35.5%

Enterprise(\> 1000 emp.)
4.0%

**Reviewers' Industry**

[![Chili Piper](https://images.g2crowd.com/uploads/product/hd_favicon/3b1fabcf389b5cd92472f52bcee4ea08/chili-piper.svg "Chili Piper")](https://www.g2.com/products/chili-piper/reviews)
Chili Piper

Computer Software
42.0%

Information Technology and Services
12.9%

Marketing and Advertising
6.5%

Financial Services
6.1%

Internet
2.6%

Other
29.9%

[![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub")](https://www.g2.com/products/hubspot-sales-hub/reviews)
HubSpot Sales Hub

Computer Software
15.7%

Information Technology and Services
12.1%

Marketing and Advertising
9.8%

Financial Services
4.3%

Education Management
3.2%

Other
54.7%

Alternatives

**Chili Piper Alternatives**

 ![Qualified](https://images.g2crowd.com/uploads/product/hd_favicon/1552675057/qualified.svg "Qualified")

[
Qualified
](/products/qualified/reviews)

 ![Calendly](https://images.g2crowd.com/uploads/product/hd_favicon/be6e81ecd5d3b878fb37bad92c4e7ee9/calendly.svg "Calendly")

[
Calendly Sales
](/products/calendly/reviews)

 ![LeanData](https://images.g2crowd.com/uploads/product/hd_favicon/2c7a3a2a9d4254bd4d51afa292e87231/leandata.svg "LeanData")

[
LeanData
](/products/leandata/reviews)

 ![Acuity Scheduling](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_d06214a78a4c42bbd28cfa5c5d8b7b38/acuity-scheduling.png "Acuity Scheduling")

[
Acuity Scheduling
](/products/acuity-scheduling/reviews)

**HubSpot Sales Hub Alternatives**

 ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud")

[
Salesforce Sales Cloud
](/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)

 ![Salesloft](https://images.g2crowd.com/uploads/product/hd_favicon/133ac8908c1967e2913674b8ad18ab5f/salesloft.svg "Salesloft")

[
Salesloft
](/products/salesloft/reviews)

 ![Freshsales](https://images.g2crowd.com/uploads/product/hd_favicon/020ad5e0a844bc41d785abdf657d7623/freshsales.svg "Freshsales")

[
Freshsales
](/products/freshsales/reviews)

 ![Apollo.io](https://images.g2crowd.com/uploads/product/hd_favicon/774372bf572eb33280b101482ce703b9/apollo-io.svg "Apollo.io")

[
Apollo.io
](/products/apollo-io/reviews)

## Chili Piper vs HubSpot Sales Hub FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between HubSpot Sales Hub vs Chili Piper?

HubSpot Sales Hub and Chili Piper differ most clearly in their core strengths, with HubSpot Sales Hub excelling in lead management and Chili Piper in customer support and scheduling efficiency.

| [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) | [Chili Piper](https://www.g2.com/products/chili-piper/reviews) |
| --- | --- |
| 4.4/5 (13,909 reviews) | 4.6/5 (736 reviews) |
| Small-Business | Mid-Market |
| 8.3 | 8.0 |
| 8.6 | 9.3 |
| Lead Management (571 all-time mentions) | Customer Support (10 all-time mentions) |

### How do the pricing models of HubSpot Sales Hub and Chili Piper compare?

Chili Piper is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to HubSpot Sales Hub.

- **HubSpot Sales Hub:** In recent reviews, several reviewers note that advanced features are locked behind higher pricing tiers, and the cost can be challenging for growing teams or small businesses.
- **Chili Piper:** Reviewers describe Chili Piper's pricing as competitive and feel it delivers strong value, though a few mention it as expensive compared to other schedulers.
- **Switching-reason:** Some reviewers report switching away from HubSpot Sales Hub due to dissatisfaction with contract terms and the cost of advanced features.

### What are the best alternatives to HubSpot Sales Hub and Chili Piper?

The top three alternatives to HubSpot Sales Hub and Chili Piper are Drift, Agentforce Sales, and Apollo.io.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) | 4.4/5 (13,909 reviews) | Small-Business | Cost can be high for advanced features | Lead Management |
| [Chili Piper](https://www.g2.com/products/chili-piper/reviews) | 4.6/5 (736 reviews) | Mid-Market | Competitive pricing, but some find it expensive | Scheduling Efficiency |
| [Drift](https://www.g2.com/products/drift/reviews) | 4.4/5 (1,255 reviews) | Mid-Market | — | Conversational Marketing |
| [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) | 4.4/5 (25,876 reviews) | Mid-Market | — | Customizability |
| [Apollo.io](https://www.g2.com/products/apollo-io/reviews) | 4.7/5 (9,789 reviews) | Small-Business | — | Data Accuracy |

### Which CRM features should I prioritize when comparing HubSpot Sales Hub and Chili Piper?

Buyers comparing HubSpot Sales Hub and Chili Piper should prioritize lead management, automation, integrations, reporting, and ease of use.

- **Lead Management:** HubSpot Sales Hub is cited in 571 all-time reviews for lead management, while Chili Piper is not frequently mentioned for this area.
- **Automation:** HubSpot Sales Hub has 453 all-time mentions for automation, indicating strong automation capabilities; Chili Piper is not frequently cited for automation.
- **Integrations:** HubSpot Sales Hub is mentioned in 511 all-time reviews for integrations, while Chili Piper is mentioned in 6 all-time reviews, with specific praise for Gong integration.
- **Reporting:** HubSpot Sales Hub receives frequent feedback on reporting, with requests for more advanced analytics; Chili Piper receives less mention in this area.
- **Ease of Use:** HubSpot Sales Hub has 1,216 all-time mentions for ease of use, and Chili Piper has 17, both indicating strong usability but with a much larger volume for HubSpot Sales Hub.

### What are the pros and cons of HubSpot Sales Hub vs Chili Piper?

HubSpot Sales Hub's headline strength is lead management, while Chili Piper stands out for scheduling efficiency and customer support.

- **HubSpot Sales Hub strengths:** Lead management (571 all-time mentions), integrations (511), automation (453), and ease of use (1,216).
- **HubSpot Sales Hub trade-offs:** Learning curve (384 all-time mentions), complexity (223), and advanced features often locked behind higher pricing tiers.
- **Chili Piper strengths:** Scheduling efficiency (14 all-time mentions), customer support (10), ease of use (17), and helpful implementation experiences.
- **Chili Piper trade-offs:** Some reviewers cite expense, learning curve, and limitations (each with 5 all-time mentions), and a few note that advanced features or admin tasks can be less intuitive.

### Is HubSpot Sales Hub or Chili Piper better for small businesses?

HubSpot Sales Hub is the better fit for small businesses, as it is most frequently reviewed by small-business users and receives strong sentiment from this segment.

- **HubSpot Sales Hub:** Largest segment is Small-Business; reviewers highlight its organizational benefits, intuitive interface, and automation as valuable for small teams, though some note pricing as a challenge for smaller operations.
- **Chili Piper:** Largest segment is Mid-Market; reviewers from small businesses appreciate its ease of use and scheduling, but it is less frequently cited by small-business reviewers overall.

### Which CRM platform has better integrations?

HubSpot Sales Hub is favored for integrations, with a much higher volume of reviewer-cited integration mentions than Chili Piper.

- **HubSpot Sales Hub:** 511 all-time reviews mention integrations, with frequent praise for Google Workspace and WhatsApp integration.
- **Chili Piper:** Gong integration is cited in recent reviews, with 6 all-time mentions for integrations overall.

### How do HubSpot Sales Hub and Chili Piper compare on customer support?

Chili Piper is rated higher for Quality of Support, with a 0.7-point lead over HubSpot Sales Hub, a material difference.

- **HubSpot Sales Hub:** Quality of Support score is 8.6; reviewers describe support as generally helpful, though some report challenges with technical knowledge and responsiveness, especially on higher-tier issues.
- **Chili Piper:** Quality of Support score is 9.3; reviewers consistently praise the support team for responsiveness, technical expertise, and proactive assistance, with multiple mentions of standout customer success managers.

### Which is easier to implement, HubSpot Sales Hub or Chili Piper?

HubSpot Sales Hub and Chili Piper score within 0.3 points on Ease of Setup, indicating near parity, with HubSpot Sales Hub slightly ahead at 8.3 versus Chili Piper's 8.0.

- **HubSpot Sales Hub:** Reviewers frequently describe setup as straightforward and user-friendly, with onboarding support and templates making initial implementation easy for most teams, though some note a learning curve for advanced features.
- **Chili Piper:** Reviewers highlight easy initial setup and quick implementation, especially with support from customer success managers, but note that complex routing or admin tasks can require more time and technical knowledge.

### Which product has better Reporting?

HubSpot Sales Hub is more frequently cited for Reporting, with reviewers noting both its strengths and requests for deeper analytics.

- **HubSpot Sales Hub:** Reporting is a recurring theme in recent reviews, with multiple reviewers praising its real-time tracking and dashboards, but also requesting more advanced analytics and flexible dashboards, especially for complex sales cycles.
- **Chili Piper:** Reporting is mentioned less frequently, with a few reviewers noting that reporting could be improved, particularly in searching and downstream analytics.