Compare Chili Piper and GoodTime 
At a Glance
Market Segments
Mid-Market (62.9% of reviews)
Enterprise (52.3% of reviews)
Entry-Level Pricing
$15.00 1 Users Per Month
No pricing available
Chili Piper
Star Rating
(731)4.6 out of 5
Market Segments
Mid-Market (62.9% of reviews)
Pros & Cons
Entry-Level Pricing
$15.00 1 Users Per Month
Browse all 6 pricing plansGoodTime
Star Rating
(116)4.4 out of 5
Market Segments
Enterprise (52.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about GoodTimeSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Chili Piper excels in user support, with many users praising the dedicated Customer Success Managers (CSMs) who provide valuable assistance during implementation and ongoing use. One user highlighted how their CSM helped them navigate the platform after a team member left, making the transition smoother.
- Users say that Chili Piper's ease of use is a significant advantage, with a simple user experience that allows teams to schedule calls without leaving their preferred platforms. This convenience is often mentioned as a key benefit, making it easier for teams to collaborate effectively.
- Reviewers mention that GoodTime is particularly strong in automating scheduling processes, which helps reduce the back-and-forth emails that often accompany meeting arrangements. Users appreciate how it streamlines the scheduling of interviews and meetings, enhancing overall efficiency.
- According to verified reviews, Chili Piper has a slight edge in integration capabilities, especially with tools like Salesforce and MS Teams. Users have noted that these integrations work seamlessly, allowing for a more cohesive workflow across different applications.
- G2 reviewers highlight that GoodTime's ability to integrate with various calendar systems is a strong point, particularly for users who rely on tools like Google Calendar. This flexibility is appreciated, especially in environments where multiple calendar tools are in use.
- Users report that while both platforms have their strengths, Chili Piper's overall satisfaction ratings are higher, indicating a more favorable user experience. The platform's quick implementation and intuitive design have been frequently praised, making it a popular choice among mid-market users.
Pricing
Entry-Level Pricing
Chili Piper
ChiliCal Teams
$15.00
1 Users Per Month
Smart scheduling links for revenue reps
- One click instant booking (Salesforce required).
- Round-robin between reps on your team.
- Schedule on behalf of others.
GoodTime
No pricing availableFree Trial
Chili Piper
No trial information availableGoodTime
No trial information availableRatings
Meets Requirements
9.2
462
8.4
86
Ease of Use
9.0
468
8.6
85
Ease of Setup
8.0
168
8.8
35
Ease of Admin
8.2
160
8.3
28
Quality of Support
9.3
423
8.9
84
Has the product been a good partner in doing business?
8.9
158
8.9
27
Product Direction (% positive)
9.1
397
8.6
83
Features by Category
Messenger
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Sales Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.2
70
Not enough data
8.2
71
Platform Content
Not enough data
8.4
72
Not enough data
9.0
66
Not enough data
9.1
72
Not enough data
8.9
64
Not enough data
8.4
72
Platform Performance
Not enough data
7.5
59
Not enough data
8.0
59
Platform
Not enough data
8.5
44
Not enough data
8.3
40
Not enough data
8.8
30
Not enough data
8.8
40
Not enough data
8.2
42
Not enough data
8.0
30
Not enough data
7.7
37
Not enough data
8.4
41
Matching
9.0
120
Not enough data
8.9
105
Not enough data
8.7
98
Not enough data
Routing
9.1
131
Not enough data
8.8
108
Not enough data
8.9
111
Not enough data
9.2
133
Not enough data
Platform Operations
8.7
99
Not enough data
8.6
100
Not enough data
8.9
104
Not enough data
8.9
85
Not enough data
8.8
116
Not enough data
9.2
132
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Calendar View
9.1
130
8.6
7
9.2
136
8.6
7
Shared Calendar
9.2
137
8.8
7
9.2
131
8.1
7
Accessibility
9.1
109
8.8
7
9.0
92
9.3
7
Integration
9.3
99
7.9
7
9.1
114
8.8
7
9.3
149
9.0
7
Notifications
9.4
139
8.6
7
9.3
107
9.0
7
Generative AI
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Agentic AI - Calendar
Not enough data
Not enough data
Notifications
Not enough data
9.3
5
Not enough data
8.3
5
Not enough data
9.3
5
Settings
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
8.7
5
Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
10.0
5
Not enough data
9.0
5
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
8.7
5
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Online Appointment Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
9.4
90
7.3
8
9.5
150
8.8
8
9.5
134
9.0
7
9.5
102
9.0
7
9.4
148
7.4
7
Branding & Customizatio
9.3
139
8.6
7
9.3
142
8.3
7
9.1
111
8.6
7
Automatic Rules & Configurations
9.4
154
7.9
7
9.5
143
8.1
7
9.2
133
7.9
7
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Internal Use
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Chili Piper and GoodTime are categorized as Business Scheduling and Calendar
Unique Categories
Chili Piper is categorized as Conversational Marketing, AI Sales Assistant, Lead-to-Account Matching and Routing, and Live Chat
GoodTime is categorized as Interview Scheduling and Online Appointment Scheduling
Reviews
Reviewers' Company Size
Chili Piper
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
GoodTime
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
41.9%
Information Technology and Services
12.9%
Marketing and Advertising
6.6%
Financial Services
6.0%
Internet
2.6%
Other
29.9%
Staffing and Recruiting
20.7%
Information Technology and Services
19.8%
Computer Software
18.0%
Hospital & Health Care
4.5%
Internet
3.6%
Other
33.3%
Alternatives
Discussions
Is video conferencing for meetings included in all packages?
2 Comments
Official Response from Chili Piper
Yes! Zoom, GoToMeeting, and other video conferencing is included in all subscriptions. The difference in Concierge Live is that it allows for real-time...Read more
Is there anyway to automatically offer up times based off multiple participants' calendars?
2 Comments
DC
Hey Matt,
Chili Piper has this feature. You can create a meeting type that includes multiple people, you could even use suggested times to include...Read more
I have a complex process. How long does it take to setup Chili Piper?
1 Comment
Official Response from Chili Piper
Our app installs in a few clicks. To make sure you have the right settings for everyone in your team, it can take an admin, depending on the team size...Read more
GoodTime has no discussions with answers
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