Compare Chili Piper and Gong 
At a Glance
Market Segments
Mid-Market (63.0% of reviews)
Mid-Market (69.4% of reviews)
Entry-Level Pricing
$15.00 1 Users Per Month
No pricing available
Chili Piper
Star Rating
(732)4.6 out of 5
Market Segments
Mid-Market (63.0% of reviews)
Pros & Cons
Entry-Level Pricing
$15.00 1 Users Per Month
Browse all 6 pricing plansGong
Star Rating
(6,561)4.7 out of 5
Market Segments
Mid-Market (69.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about GongSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Gong excels in providing detailed meeting insights, which helps users understand customer needs better. One user highlighted the value of Gong's accurate meeting messages, allowing them to listen to the context of customer interactions effectively.
- Users say that Chili Piper stands out for its user-friendly interface and excellent customer support. Reviewers appreciate the simplicity of its UX and the proactive assistance from their Customer Success Manager, making the onboarding process smooth and efficient.
- According to verified reviews, Gong's ease of setup is frequently praised, with users noting that the initial implementation was straightforward. This ease allows teams to quickly integrate Gong into their workflows without significant downtime.
- Reviewers mention that Chili Piper's ability to work across multiple platforms is a significant advantage, as it allows teams to schedule calls without leaving their existing tools. This integration enhances convenience and streamlines daily operations.
- G2 reviewers highlight that Gong is a valuable tool for improving communication skills, as it captures and analyzes calls. Users find this feature particularly beneficial for self-assessment and refining their approach to customer interactions.
- Users report that while both products have strong support, Chili Piper's customer service is often described as a true business partner, with users feeling well-supported even during transitions in team members, which can be crucial for maintaining continuity.
Pricing
Entry-Level Pricing
Chili Piper
ChiliCal Teams
$15.00
1 Users Per Month
Smart scheduling links for revenue reps
- One click instant booking (Salesforce required).
- Round-robin between reps on your team.
- Schedule on behalf of others.
Gong
No pricing availableFree Trial
Chili Piper
No trial information availableGong
No trial information availableRatings
Meets Requirements
9.2
462
9.4
5,000
Ease of Use
9.0
468
9.3
5,059
Ease of Setup
8.0
168
9.1
1,272
Ease of Admin
8.2
160
9.1
773
Quality of Support
9.3
423
9.2
3,551
Has the product been a good partner in doing business?
8.9
158
9.3
775
Product Direction (% positive)
9.1
397
9.0
4,674
Features by Category
Messenger
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
7.1
347
Not enough data
7.3
341
Not enough data
7.5
346
Not enough data
7.6
345
Organization
Not enough data
8.3
350
Not enough data
8.3
346
Not enough data
8.3
345
Performance Analysis
Not enough data
8.5
347
Not enough data
8.6
352
Sales Analysis
Not enough data
7.7
331
Not enough data
7.9
337
Generative AI
Not enough data
8.6
286
Not enough data
8.9
293
Agentic AI - AI Sales Assistant
Not enough data
8.1
54
Not enough data
7.9
53
Not enough data
8.2
55
Not enough data
8.3
53
Not enough data
8.2
53
Not enough data
8.2
53
Not enough data
8.1
53
Integrated Workflows
Not enough data
7.8
103
Not enough data
7.9
106
Not enough data
8.3
105
Not enough data
7.3
98
Not enough data
8.5
104
Not enough data
8.4
102
Not enough data
8.5
98
Repeatability and Reportability
Not enough data
8.2
100
Not enough data
8.0
100
Not enough data
7.9
99
Not enough data
8.4
106
Not enough data
7.3
97
AI and Automation
Not enough data
7.8
91
Not enough data
7.7
88
Not enough data
7.4
87
Not enough data
7.6
87
Not enough data
8.0
87
Generative AI
Not enough data
8.2
93
Agentic AI - Sales Engagement
Not enough data
8.1
49
Not enough data
8.0
48
Not enough data
8.2
49
Not enough data
8.2
47
Not enough data
8.1
49
Not enough data
8.0
47
Not enough data
8.2
48
Call Analytics
Not enough data
9.6
2785
|
Verified
Not enough data
8.8
2481
|
Verified
Not enough data
9.1
2700
|
Verified
Not enough data
8.3
1793
|
Verified
Artificial Intelligence - Conversation Intelligence
Not enough data
8.6
1870
|
Verified
Not enough data
8.3
2539
|
Verified
Not enough data
9.0
5
Generative AI
Not enough data
8.9
696
Agentic AI - Conversation Intelligence
Not enough data
8.0
135
Not enough data
8.0
134
Not enough data
8.1
141
Not enough data
8.0
135
Not enough data
8.2
137
Not enough data
8.1
135
Not enough data
8.0
135
Matching
9.0
120
Not enough data
8.9
105
Not enough data
8.7
98
Not enough data
Routing
9.1
131
Not enough data
8.8
108
Not enough data
8.9
111
Not enough data
9.2
133
Not enough data
Platform Operations
8.7
99
Not enough data
8.6
100
Not enough data
8.9
104
Not enough data
8.9
85
Not enough data
8.8
116
Not enough data
9.2
132
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Sourcing and Forecasting
Not enough data
Feature Not Available
Not enough data
8.6
378
Not enough data
8.6
408
Not enough data
8.2
348
Not enough data
8.4
356
Not enough data
8.0
250
Not enough data
8.1
246
CRM Data Enrichment
Not enough data
9.0
402
Not enough data
8.8
389
Not enough data
9.1
424
Not enough data
Feature Not Available
Not enough data
8.6
254
Account Management
Not enough data
8.1
325
Not enough data
8.2
340
Not enough data
8.3
350
Not enough data
8.6
371
Not enough data
8.5
260
Not enough data
8.1
241
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
7.7
41
Not enough data
8.0
42
Not enough data
7.7
40
Not enough data
7.4
38
Not enough data
7.5
40
Calendar View
9.1
130
Not enough data
9.2
136
Not enough data
Shared Calendar
9.2
137
Not enough data
9.2
131
Not enough data
Accessibility
9.1
109
Not enough data
9.0
92
Not enough data
Integration
9.3
99
Not enough data
9.1
114
Not enough data
9.3
149
Not enough data
Notifications
9.4
139
Not enough data
9.3
107
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Calendar
Not enough data
Not enough data
Integrations
9.4
90
Not enough data
9.5
150
Not enough data
9.5
134
Not enough data
9.5
102
Not enough data
9.4
148
Not enough data
Branding & Customizatio
9.3
139
Not enough data
9.3
142
Not enough data
9.1
111
Not enough data
Automatic Rules & Configurations
9.4
154
Not enough data
9.5
143
Not enough data
9.2
133
Not enough data
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Internal Use
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Analytics
Not enough data
8.3
55
Not enough data
8.5
55
Not enough data
8.4
57
Not enough data
8.6
58
Not enough data
8.3
57
Data Sourcing
Not enough data
8.5
746
Not enough data
8.7
788
Not enough data
8.5
715
Not enough data
8.9
803
Not enough data
8.6
724
Predictive Analytics
Not enough data
8.1
719
Not enough data
8.4
749
Not enough data
8.2
735
Not enough data
8.3
721
Sales Management
Not enough data
8.6
759
Not enough data
8.2
720
Not enough data
8.7
757
Not enough data
9.0
827
Agentic AI - Sales Coaching
Not enough data
8.1
61
Not enough data
8.5
61
Not enough data
8.3
62
Not enough data
8.3
60
Training
Not enough data
9.0
1964
|
Verified
Not enough data
9.0
2176
|
Verified
Not enough data
8.6
1525
|
Verified
Not enough data
9.2
2214
|
Verified
Feedback
Not enough data
9.3
2369
|
Verified
Not enough data
9.0
1851
|
Verified
Not enough data
9.0
1892
|
Verified
Not enough data
8.8
1603
|
Verified
Not enough data
8.9
1789
|
Verified
Not enough data
8.9
1876
|
Verified
Not enough data
Feature Not Available
Generative AI
Not enough data
8.9
386
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Chili Piper and Gong are categorized as AI Sales Assistant
Unique Categories
Chili Piper is categorized as Business Scheduling, Conversational Marketing, Lead-to-Account Matching and Routing, Live Chat, and Calendar
Gong is categorized as Revenue Operations & Intelligence (RO&I), Conversation Intelligence, Sales Engagement, Sales Coaching, Sales Analytics, and Revenue AI Platforms
Reviews
Reviewers' Company Size
Chili Piper
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Gong
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
41.9%
Information Technology and Services
12.9%
Marketing and Advertising
6.6%
Financial Services
6.0%
Internet
2.6%
Other
29.9%
Computer Software
37.6%
Information Technology and Services
16.8%
Marketing and Advertising
9.0%
Internet
5.0%
Financial Services
3.2%
Other
28.4%
Discussions
Is there anyway to automatically offer up times based off multiple participants' calendars?
2 Comments
DC
Hey Matt,
Chili Piper has this feature. You can create a meeting type that includes multiple people, you could even use suggested times to include...Read more
Is video conferencing for meetings included in all packages?
2 Comments
Official Response from Chili Piper
Yes! Zoom, GoToMeeting, and other video conferencing is included in all subscriptions. The difference in Concierge Live is that it allows for real-time...Read more
What counts as a user?
1 Comment
Official Response from Chili Piper
A user is anyone that is booking a meeting, assigned a meeting, or an admin/manager who needs access to the application.Read more
What is gong software?
6 Comments
RT
Gong software is a software that records and analyzes sales calls. This allows the sales person to focus on the call and then analyze the data later. This...Read more
What is the email address to send the invite to for a last minute call to be recorded? And is there a way to send the invite via email, not through the gong site?
4 Comments
PB
Hi Bianca! You can go ahead and send the invitation to assistant@gong.io. I hope that helps!Read more
Do you accept marketing ideas/suggestions? I sent one to Udi and Amit.
3 Comments
CG
Very high ferformerRead more
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