G2 reviewers report that Chili Piper excels in user experience, with many praising its simple UX and ease of use. Users appreciate the small learning curve, noting that once they navigate the features, scaling becomes straightforward.
According to verified reviews, Chili Piper's customer support stands out significantly, with users highlighting the effectiveness of their Customer Success Managers (CSMs). One user mentioned how their CSM provided valuable assistance during the transition of ownership, making the process smoother.
Users say that Chili Piper's integration capabilities are a major advantage, allowing teams to schedule calls without leaving their preferred platforms. This convenience is frequently mentioned as a key benefit, enhancing overall productivity.
Reviewers mention that Eventable offers useful features like calendar syncing, which helps ensure that customers don't miss appointments. This functionality is particularly appreciated by users who value time management and efficiency.
G2 reviewers indicate that while Eventable has some strong integration features, such as compatibility with Zapier, it struggles with overall user satisfaction compared to Chili Piper. Users have noted challenges with the platform's usability and support quality.
According to recent feedback, Chili Piper's implementation process is praised for being quick and intuitive, with users reporting that the initial setup was very easy. In contrast, Eventable has received mixed reviews regarding its setup, suggesting that some users may face hurdles during onboarding.
Is video conferencing for meetings included in all packages?
2 Comments
Official Response from Chili Piper
Yes! Zoom, GoToMeeting, and other video conferencing is included in all subscriptions. The difference in Concierge Live is that it allows for real-time...Read more
Is there anyway to automatically offer up times based off multiple participants' calendars?
2 Comments
DC
Hey Matt,
Chili Piper has this feature. You can create a meeting type that includes multiple people, you could even use suggested times to include...Read more
I have a complex process. How long does it take to setup Chili Piper?
1 Comment
Official Response from Chili Piper
Our app installs in a few clicks. To make sure you have the right settings for everyone in your team, it can take an admin, depending on the team size...Read more
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