Compare Chili Piper and CiraSync 
At a Glance
Market Segments
Mid-Market (62.9% of reviews)
Mid-Market (74.0% of reviews)
Entry-Level Pricing
$15.00 1 Users Per Month
$0.00
Chili Piper
Star Rating
(730)4.6 out of 5
Market Segments
Mid-Market (62.9% of reviews)
Pros & Cons
Entry-Level Pricing
$15.00 1 Users Per Month
Browse all 6 pricing plansCiraSync
Star Rating
(150)4.6 out of 5
Market Segments
Mid-Market (74.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$0.00
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Chili Piper excels in user support, with many users praising the dedicated customer success managers who provide valuable assistance during implementation and ongoing use. One user highlighted how their CSM was instrumental in helping them navigate the platform after taking over from a previous user.
- Users say that both Chili Piper and CiraSync offer a similar level of ease of use, with scores indicating that users find both platforms intuitive. However, Chili Piper stands out for its ability to integrate seamlessly across multiple platforms, allowing teams to schedule calls without leaving their current workflow.
- Reviewers mention that while CiraSync is effective in syncing global address lists and requires minimal maintenance once set up, it lacks the same level of proactive support that users appreciate in Chili Piper. Users noted that CiraSync does what it promises but may not provide the same depth of assistance during the initial setup phase.
- According to verified reviews, Chili Piper's implementation process is often described as quick and straightforward, with users noting the intuitive onboarding experience. In contrast, CiraSync, while functional, may require more initial effort to configure effectively.
- Users highlight that Chili Piper's customizable features, such as calendar notifications and multi-calendar management, enhance their scheduling experience. This flexibility is a significant advantage for teams looking to tailor the software to their specific needs, whereas CiraSync's focus is more on syncing capabilities.
- Reviewers indicate that both products have strong performance in their respective market segments, but Chili Piper has a broader user base with a higher total number of reviews, suggesting a more established presence and user satisfaction in the mid-market segment compared to CiraSync.
Pricing
Entry-Level Pricing
Chili Piper
ChiliCal Teams
$15.00
1 Users Per Month
Smart scheduling links for revenue reps
- One click instant booking (Salesforce required).
- Round-robin between reps on your team.
- Schedule on behalf of others.
CiraSync
CiraSync Personal Edition
$0.00
CiraSync Personal Edition is a free and limited-capability version of the platform. The purpose of this version is to allow you to experience how quickly CiraSync automates the syncing of Office 365 Global Address List (GAL), shared calendars, or Public Folders to a single business smartphone. Limited to 10 users and 1,000 contacts/calendars (no photo sync).
- Centralized Management
Free Trial
Chili Piper
No trial information availableCiraSync
Free Trial is available
Ratings
Meets Requirements
9.2
461
9.6
124
Ease of Use
9.0
467
9.0
126
Ease of Setup
8.0
167
8.5
125
Ease of Admin
8.2
160
9.1
127
Quality of Support
9.3
422
9.5
106
Has the product been a good partner in doing business?
8.9
158
9.4
119
Product Direction (% positive)
9.1
396
8.4
125
Features by Category
Messenger
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Sales Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Matching
9.0
120
Not enough data
8.9
105
Not enough data
8.7
98
Not enough data
Routing
9.1
131
Not enough data
8.8
108
Not enough data
8.9
111
Not enough data
9.2
133
Not enough data
Platform Operations
8.7
99
Not enough data
8.6
100
Not enough data
8.9
104
Not enough data
8.9
85
Not enough data
8.8
116
Not enough data
9.2
132
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Development
Not enough data
9.3
18
Not enough data
6.4
7
Not enough data
6.8
10
Not enough data
8.2
17
Not enough data
4.0
5
Not enough data
6.0
8
Not enough data
7.3
8
Management
Not enough data
8.3
19
Not enough data
7.3
8
Not enough data
8.9
14
Not enough data
8.1
6
Not enough data
4.7
5
Security
Not enough data
7.4
7
Not enough data
8.8
12
Not enough data
6.9
8
Integration Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Deployment
Not enough data
6.7
6
Not enough data
8.8
19
Calendar View
9.1
130
9.2
8
9.2
136
8.6
7
Shared Calendar
9.2
137
9.4
9
9.2
131
9.0
10
Accessibility
9.1
109
8.5
8
9.0
92
7.6
7
Integration
9.3
99
9.2
10
9.1
114
8.8
11
9.3
149
9.2
17
Notifications
9.4
139
8.9
9
9.3
107
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Calendar
Not enough data
Not enough data
Integrations
9.4
90
Not enough data
9.5
150
Not enough data
9.5
134
Not enough data
9.5
102
Not enough data
9.4
148
Not enough data
Branding & Customizatio
9.3
138
Not enough data
9.3
142
Not enough data
9.2
110
Not enough data
Automatic Rules & Configurations
9.4
154
Not enough data
9.5
143
Not enough data
9.2
133
Not enough data
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Internal Use
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Chili Piper and CiraSync are categorized as Calendar
Unique Categories
Chili Piper is categorized as Business Scheduling, Conversational Marketing, AI Sales Assistant, Lead-to-Account Matching and Routing, and Live Chat
CiraSync is categorized as iPaaS
Reviews
Reviewers' Company Size
Chili Piper
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
CiraSync
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
41.9%
Information Technology and Services
13.0%
Marketing and Advertising
6.5%
Financial Services
6.1%
Internet
2.6%
Other
30.0%
Construction
24.7%
Information Technology and Services
6.8%
Real Estate
6.8%
Hospital & Health Care
4.1%
Non-Profit Organization Management
3.4%
Other
54.1%
Alternatives
Discussions
Is video conferencing for meetings included in all packages?
2 Comments
Official Response from Chili Piper
Yes! Zoom, GoToMeeting, and other video conferencing is included in all subscriptions. The difference in Concierge Live is that it allows for real-time...Read more
Is there anyway to automatically offer up times based off multiple participants' calendars?
2 Comments
DC
Hey Matt,
Chili Piper has this feature. You can create a meeting type that includes multiple people, you could even use suggested times to include...Read more
I have a complex process. How long does it take to setup Chili Piper?
1 Comment
Official Response from Chili Piper
Our app installs in a few clicks. To make sure you have the right settings for everyone in your team, it can take an admin, depending on the team size...Read more
Is there a way to use Cirasync to push company GAL to users' mobile devices (iOS only)?
2 Comments
TH
Mark, the Cirasync app syncs with the Contacts folder in O365. So for instance, your user has an O365 account, they login on a browser and lok in the People...Read more
What is the difference between the Personal Edition and the Enterprise Edition?
1 Comment
Official Response from CiraSync
Enterprise Edition:
* Centralized Management from a single dashboard
* Syncs more than one contact list or calendar at time
* Public Folders and Shared...Read more
Do you have mobile applications for the product?
1 Comment
Official Response from CiraSync
Yes, you can download the apps at the following sites:
For Android phones:...Read more
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