# Checkr vs Xref Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Checkr excels in providing a fast and straightforward background check process, with users highlighting how easy it is to track candidate progress without needing to chase updates. This streamlined approach is particularly beneficial for organizations looking to enhance their hiring efficiency.
- **Users say** that Xref stands out for its ability to detect fraudulent reference checks, a feature that many find invaluable. Reviewers appreciate how this capability saves time and adds a layer of security to the hiring process, making it a strong choice for companies concerned about reference integrity.
- **According to verified reviews** , both Checkr and Xref offer user-friendly interfaces, but Checkr receives slightly higher praise for its ease of use. Users mention that the platform is intuitive and requires minimal effort to get results quickly, which is crucial for busy HR teams.
- **Reviewers mention** that while Checkr has a competitive entry-level price, Xref's higher starting cost is justified by its robust features, particularly in reference checking. This makes Xref a preferred option for organizations willing to invest more for enhanced security and efficiency in their hiring processes.
- **G2 reviewers highlight** that Checkr's implementation process is notably quick and easy, with many users appreciating the intuitive onboarding experience. This is a significant advantage for companies looking to get up and running without extensive delays.
- **Users report** that Xref's candidate-driven approach empowers applicants to manage their references, which many find refreshing. This feature not only streamlines the process but also enhances the candidate experience, making it a strong selling point for organizations focused on improving their hiring practices.



| | Checkr | Xref | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 399 | 482 | 
| **Largest Market Segment** | Mid-Market (56.4% of reviews) | Mid-Market (45.4% of reviews) | 
| **Entry Level Price** | Starting at $29.99 1 Report With One-Time Purchase | $840.00 25 employee turnover cap Per Year | 

---
## Top Pros & Cons

### Checkr

Pros:
- Ease of Use (98 reviews)
- Background Checks (71 reviews)

Cons:
- Poor Customer Support (28 reviews)
- Process Delays (27 reviews)

### Xref

Pros:
- Ease of Use (39 reviews)
- Speed (23 reviews)

Cons:
- Reporting Issues (9 reviews)
- Intrusive Notifications (5 reviews)

---
## Ratings Comparison
| Rating | Checkr | Xref | 
|---|---|---|
  | **Meets Requirements** | 9.2 (298 reviews) | 9.3 (385 reviews) | 
  | **Ease of Use** | 9.4 (315 reviews) | 9.3 (407 reviews) | 
  | **Ease of Setup** | 9.2 (220 reviews) | 9.2 (209 reviews) | 
  | **Ease of Admin** | 9.4 (207 reviews) | 9.1 (202 reviews) | 
  | **Quality of Support** | 8.5 (264 reviews) | 9.3 (366 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (209 reviews) | 9.5 (199 reviews) | 
  | **Product Direction (% positive)** | 8.5 (289 reviews) | 9.3 (384 reviews) | 

---
## Pricing

### Checkr

#### Entry-Level Pricing

Plan: Basic+

Price: Starting at $29.99 1 Report With One-Time Purchase

Description: Our most affordable option with limited criminal search 

- SSN trace
- Sex offender registry
- Global watchlist search
- National criminal search

Key Features:
- *Additional third-party fees may apply. Learn more about passthrough fees.

[Browse all 3 editions](https://www.g2.com/products/checkr/pricing)

#### Free Trial

Yes

### Xref

#### Entry-Level Pricing

Plan: Starter

Price: $840.00 25 employee turnover cap Per Year

Description: Ideal for organisations with up to 75 employees and a typical employee turnover rate.

Key Features:
- All standard features plus
- Automated Talent Pooling
- Multi Language

[Browse all 5 editions](https://www.g2.com/products/xref-xref/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Background Check

| Product | Score | Reviews |
|---|---|---|
| **Checkr** | 8.5/10 | 246 |
| **Xref** | N/A | N/A |

#### Background Check Administration

| Feature | Checkr | Xref | 
|---|---|---|
| **Screening and Assessments** | 9.3 (226 reviews) ✓ Verified | Not enough data | 
| **Compliance** | 9.2 (201 reviews) ✓ Verified | Not enough data | 
| **Dashboard** | 9.2 (208 reviews) ✓ Verified | Not enough data | 

#### Background Check Data

| Feature | Checkr | Xref | 
|---|---|---|
| **Real-Time Tracking** | 9.1 (200 reviews) ✓ Verified | Not enough data | 
| **Platform Search** | 9.0 (187 reviews) ✓ Verified | Not enough data | 
| **Alerts and Notifications** | 8.9 (199 reviews) ✓ Verified | Not enough data | 

#### Background Check Additional Functionality

| Feature | Checkr | Xref | 
|---|---|---|
| **Integrations** | 8.7 (187 reviews) ✓ Verified | Not enough data | 
| **Mobility** | 8.6 (171 reviews) ✓ Verified | Not enough data | 
| **Messaging** | 8.4 (163 reviews) ✓ Verified | Not enough data | 

#### AI Insight Check - Background Check

| Feature | Checkr | Xref | 
|---|---|---|
| **Insight Check** | 6.1 (21 reviews) | Not enough data | 

#### AI Investigation and Verification - Background Check

| Feature | Checkr | Xref | 
|---|---|---|
| **Verification** | 6.7 (21 reviews) | Not enough data | 

### Drug Testing

| Product | Score | Reviews |
|---|---|---|
| **Checkr** | 9.0/10 | 37 |
| **Xref** | N/A | N/A |

#### Drug Testing Administration

| Feature | Checkr | Xref | 
|---|---|---|
| **Screening and Assessments** | 9.2 (34 reviews) | Not enough data | 
| **Compliance** | 9.2 (35 reviews) | Not enough data | 
| **Dashboard** | 9.3 (33 reviews) | Not enough data | 
| **Integrations** | 9.1 (32 reviews) | Not enough data | 

#### Drug Testing Data

| Feature | Checkr | Xref | 
|---|---|---|
| **Real-Time Tracking** | 9.1 (32 reviews) | Not enough data | 
| **Alerts and Notifications** | 9.3 (33 reviews) | Not enough data | 

#### Drug Testing Additional Functionality

| Feature | Checkr | Xref | 
|---|---|---|
| **Mobility** | 8.7 (29 reviews) | Not enough data | 
| **Messaging** | 8.9 (29 reviews) | Not enough data | 
| **Payment** | 8.2 (28 reviews) | Not enough data | 

### Reference Check

| Product | Score | Reviews |
|---|---|---|
| **Checkr** | 9.4/10 | 5 |
| **Xref** | 8.7/10 | 316 |

#### Platform Content

| Feature | Checkr | Xref | 
|---|---|---|
| **Templates** | Not enough data | 8.5 (288 reviews) | 
| **Automated** | Not enough data | 8.9 (290 reviews) | 
| **Reports** | Not enough data | 8.6 (278 reviews) | 

#### Platform Basics

| Feature | Checkr | Xref | 
|---|---|---|
| **Optimization** | 8.7 (5 reviews) | 8.8 (280 reviews) | 
| **Interoperability** | Not enough data | 8.3 (241 reviews) | 
| **Performance** | 10.0 (5 reviews) | 9.1 (296 reviews) | 

#### Platform Additional Functionality

| Feature | Checkr | Xref | 
|---|---|---|
| **Integrations** | Not enough data | 8.2 (240 reviews) | 
| **Identity verification** | Not enough data | 8.6 (264 reviews) | 
| **Fraud detection** | Not enough data | 9.1 (283 reviews) | 
| **Custom branding** | Not enough data | 8.6 (275 reviews) | 

#### Platform Data

| Feature | Checkr | Xref | 
|---|---|---|
| **Visualization** | Not enough data | 8.6 (277 reviews) | 
| **Security and Compliance** | Not enough data | 9.0 (294 reviews) | 
| **Alerts and Notifications** | Not enough data | 8.9 (301 reviews) | 
| **GDPR Compliant** | Not enough data | 8.5 (231 reviews) | 

### 360 Feedback Software

| Product | Score | Reviews |
|---|---|---|
| **Checkr** | N/A | N/A |
| **Xref** | 7.9/10 | 16 |

#### Performance reviews

| Feature | Checkr | Xref | 
|---|---|---|
| **customizable forms** | Not enough data | 7.4 (16 reviews) | 
| **360 reviews** | Not enough data | 8.9 (16 reviews) | 

#### Feedback

| Feature | Checkr | Xref | 
|---|---|---|
| **requesting feedback** | Not enough data | 7.5 (16 reviews) | 
| **continuous feedback** | Not enough data | 7.5 (16 reviews) | 

#### Data

| Feature | Checkr | Xref | 
|---|---|---|
| **Dashboard and Reporting** | Not enough data | 8.5 (16 reviews) | 
| **Historical Analysis** | Not enough data | 8.0 (16 reviews) | 

### Talent Management

| Product | Score | Reviews |
|---|---|---|
| **Checkr** | N/A | N/A |
| **Xref** | N/A | N/A |

#### Generative AI

| Feature | Checkr | Xref | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Recruiting

| Product | Score | Reviews |
|---|---|---|
| **Checkr** | N/A | N/A |
| **Xref** | N/A | N/A |

#### Generative AI

| Feature | Checkr | Xref | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### SAP Store

| Product | Score | Reviews |
|---|---|---|
| **Checkr** | N/A | N/A |
| **Xref** | N/A | N/A |

#### Agentic AI - SAP Store

| Feature | Checkr | Xref | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Employee Engagement

| Product | Score | Reviews |
|---|---|---|
| **Checkr** | N/A | N/A |
| **Xref** | 7.9/10 | 237 |

#### Platform Basics

| Feature | Checkr | Xref | 
|---|---|---|
| **Performance Benchmarking** | Not enough data | 7.8 (32 reviews) | 
| **Reporting & Dashboards** | Not enough data | 8.5 (32 reviews) | 
| **Interoperability** | Not enough data | 6.3 (29 reviews) | 

#### Platform Content

| Feature | Checkr | Xref | 
|---|---|---|
| **Employee Pulse Surveys** | Not enough data | 8.5 (32 reviews) | 
| **Survey Customization** | Not enough data | 8.1 (33 reviews) | 
| **Goal and Challenge Creation** | Not enough data | 6.5 (10 reviews) | 
| **Science-based templates** | Not enough data | 8.1 (30 reviews) | 

#### Platform Additional Functionality

| Feature | Checkr | Xref | 
|---|---|---|
| **Employee Segmenting** | Not enough data | 8.6 (33 reviews) | 
| **Goal and Challenge Creation** | Not enough data | 6.5 (10 reviews) | 
| **Peer Recognition** | Not enough data | 7.5 (8 reviews) | 
| **Social Feedback Portal** | Not enough data | 6.5 (8 reviews) | 

#### Platform

| Feature | Checkr | Xref | 
|---|---|---|
| **Customization ** | Not enough data | 8.2 (211 reviews) | 
| **Integration APIs** | Not enough data | 8.0 (162 reviews) | 
| **Internationalization** | Not enough data | 8.2 (158 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.7 (204 reviews) | 
| **Performance** | Not enough data | 9.2 (221 reviews) | 
| **Mobility** | Not enough data | 8.8 (207 reviews) | 
| **Reporting** | Not enough data | 8.3 (194 reviews) | 
| **Dashboards** | Not enough data | 8.7 (213 reviews) | 

### Pre-Employment Screening

| Product | Score | Reviews |
|---|---|---|
| **Checkr** | N/A | N/A |
| **Xref** | 8.6/10 | 237 |

#### Platform

| Feature | Checkr | Xref | 
|---|---|---|
| **Customization ** | Not enough data | 8.2 (211 reviews) | 
| **Integration APIs** | Not enough data | 8.0 (162 reviews) | 
| **Internationalization** | Not enough data | 8.2 (158 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.7 (204 reviews) | 
| **Performance** | Not enough data | 9.2 (221 reviews) | 
| **Mobility** | Not enough data | 8.8 (207 reviews) | 
| **Reporting** | Not enough data | 8.3 (194 reviews) | 
| **Dashboards** | Not enough data | 8.7 (213 reviews) | 

---
## Categories
**Shared Categories (1):** [Reference Check Software](https://www.g2.com/categories/reference-check)

**Unique to Checkr (3):** [SAP Store Software](https://www.g2.com/categories/sap-store), [Drug Testing Software](https://www.g2.com/categories/drug-testing), [Background Check Software](https://www.g2.com/categories/background-check)

**Unique to Xref (2):** [Employee Engagement Software](https://www.g2.com/categories/employee-engagement), [360 Feedback Software](https://www.g2.com/categories/360-feedback-software)


---
## Reviewer Demographics

### By Company Size

| Segment | Checkr | Xref | 
|---|---|---|
| **Small-Business** | 27.9% | 9.3% | 
| **Mid-Market** | 56.4% | 45.4% | 
| **Enterprise** | 15.6% | 45.2% | 

### By Industry

#### Checkr

- **Staffing and Recruiting:** 9.4%
- **Religious Institutions:** 7.8%
- **Information Technology and Services:** 7.3%
- **Hospital & Health Care:** 5.9%
- **Computer Software:** 4.8%
- **Transportation/Trucking/Railroad:** 4.3%
- **Construction:** 3.8%
- **Human Resources:** 3.5%
- **Consumer Services:** 3.0%
- **Real Estate:** 2.7%
- **Other:** 47.6%

#### Xref

- **Hospital & Health Care:** 11.4%
- **Staffing and Recruiting:** 11.2%
- **Non-Profit Organization Management:** 8.0%
- **Information Technology and Services:** 4.9%
- **Education Management:** 3.8%
- **Higher Education:** 3.4%
- **Insurance:** 3.0%
- **Human Resources:** 3.0%
- **Construction:** 3.0%
- **Financial Services:** 3.0%
- **Other:** 45.5%

---
## Alternatives

### Alternatives to Checkr

- [VICTIG Background Checks](https://www.g2.com/products/victig-background-checks/reviews) — 4.7/5 stars (512 reviews)
- [HireRight](https://www.g2.com/products/hireright/reviews) — 3.9/5 stars (188 reviews)
- [Certn](https://www.g2.com/products/certn/reviews) — 4.7/5 stars (206 reviews)
- [First Advantage](https://www.g2.com/products/first-advantage/reviews) — 3.4/5 stars (111 reviews)
- [Accurate Background](https://www.g2.com/products/accurate-background-accurate-background/reviews) — 4.5/5 stars (79 reviews)
- [Verified First](https://www.g2.com/products/verified-first/reviews) — 4.4/5 stars (32 reviews)
- [Hireology](https://www.g2.com/products/hireology/reviews) — 4.5/5 stars (1362 reviews)
- [Paycom](https://www.g2.com/products/paycom/reviews) — 4.5/5 stars (6538 reviews)
- [Cisive](https://www.g2.com/products/cisive-cisive/reviews) — 4.7/5 stars (116 reviews)
- [RUN Powered by ADP](https://www.g2.com/products/run-powered-by-adp/reviews) — 4.7/5 stars (5790 reviews)

### Alternatives to Xref

- [VICTIG Background Checks](https://www.g2.com/products/victig-background-checks/reviews) — 4.7/5 stars (512 reviews)
- [HiPeople](https://www.g2.com/products/hipeople/reviews) — 4.6/5 stars (1066 reviews)
- [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) — 4.3/5 stars (2204 reviews)
- [Qualtrics Employee Experience](https://www.g2.com/products/qualtrics-employee-experience/reviews) — 4.4/5 stars (462 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5239 reviews)
- [Keka](https://www.g2.com/products/keka/reviews) — 4.5/5 stars (2022 reviews)
- [15Five](https://www.g2.com/products/15five/reviews) — 4.6/5 stars (1905 reviews)
- [Vantage Circle](https://www.g2.com/products/vantage-circle/reviews) — 4.7/5 stars (10891 reviews)
- [Achievers](https://www.g2.com/products/achievers/reviews) — 4.6/5 stars (9597 reviews)
- [Nectar](https://www.g2.com/products/nectar/reviews) — 4.7/5 stars (8552 reviews)

---
## Top Discussions

### Checkr

- Title: [Who uses Checkr?](https://www.g2.com/discussions/who-uses-checkr) — 1 comment
  > **Top comment:** "Companies or individuals who need background checks."
- Title: [Is Checkr integratable with Ceridian?](https://www.g2.com/discussions/is-checkr-integratable-with-ceridian) — 1 comment, 1 upvote
  > **Top comment:** "We currently don't have Ceridian in our partner integration matrix. We do integrate with over 50 other HR and ATS platforms, so it's possible that we might..."
- Title: [What is the report type that will give us a faster turnaround time to complete?](https://www.g2.com/discussions/what-is-the-report-type-that-will-give-us-a-faster-turnaround-time-to-complete) — 1 comment, 1 upvote
  > **Top comment:** "Background checks are normally done after an offer is extended, you may be okay to complete pre-offer in most states but some states do not allow that so..."
- Title: [Does Checkr have a web-based or API product?](https://www.g2.com/discussions/does-checkr-have-a-web-based-or-api-product) — 1 comment, 1 upvote
  > **Top comment:** "yes and they are easy to work with. "

### Xref

- Title: [How is it possible to see if an employee has received and read an Xref invite?](https://www.g2.com/discussions/38814-how-is-it-possible-to-see-if-an-employee-has-received-and-read-an-xref-invite) — 2 comments, 1 upvote
  > **Top comment:** "I receive an email from Xref"
- Title: [What is the best way to change a reference email that the "new hire" has submitted, in case they need support with that.](https://www.g2.com/discussions/34057-what-is-the-best-way-to-change-a-reference-email-that-the-new-hire-has-submitted-in-case-they-need-support-with-that) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Thanks for your question, Andrea. If a candidate discovers that the email they originally entered was incorrect, they can simply re-enter the reference (as..."
- Title: [Is it possible to understand the reason for why referee's decline an XRef request?](https://www.g2.com/discussions/is-it-possible-to-understand-the-reason-for-why-referee-s-decline-an-xref-request) — 1 comment, 1 upvote
  > **Top comment:** "Thanks for your question! For confidentiality reasons, we are unable to request that the reference offers an explanation for declining to provide feedback...."
- Title: [I have a hesitation to submit references requests on Friday due to weekend approaching](https://www.g2.com/discussions/i-have-a-hesitation-to-submit-references-requests-on-friday-due-to-weekend-approaching) — 1 comment, 1 upvote
  > **Top comment:** "We encourage hiring managers to send reference requests during working days, however, many organizations have seen references returned over the weekend after..."
- Title: [How does Xref compare to other online reference check companies?](https://www.g2.com/discussions/how-does-xref-compare-to-other-online-reference-check-companies) — 1 comment, 1 upvote
  > **Top comment:** "Xref is a global business, which meets the highest standards of compliance and is trusted by companies all over the world to make their reference, ID and..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/checkr-vs-xref-xref)