# Checkr vs Cisive Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Checkr excels in providing a **fast and straightforward background check process** , with users highlighting how easy it is to track candidate progress without needing to chase updates. This efficiency is a significant advantage for teams looking to streamline their hiring process.
- **Users say** that Cisive stands out for its **exceptional customer support** , with many praising the responsiveness of the team. Reviewers appreciate the timely resolution of issues, which is crucial for industries that require quick hiring, such as transportation.
- **According to verified reviews** , both Checkr and Cisive offer similar scores for **ease of use** , but Checkr's users frequently mention the **intuitive onboarding process** that makes initial setup a breeze, allowing teams to get started quickly.
- **Reviewers mention** that while Checkr has a larger volume of reviews indicating a broader user base, Cisive's smaller number of reviews still reflect a high level of satisfaction, particularly in the accuracy and timeliness of their reports, which users find essential.
- **Users highlight** that Checkr's pricing model, starting at **$29.99** , makes it an attractive option for mid-market companies, while Cisive's pricing structure requires potential customers to contact them for details, which may deter some users looking for transparency.
- **G2 reviewers note** that while Checkr has a strong performance rating, Cisive's overall quality of support and optimization features are frequently praised, indicating that users value the comprehensive assistance and enhancements offered by Cisive in their daily operations.



| | Checkr | Cisive | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 399 | 116 | 
| **Largest Market Segment** | Mid-Market (56.4% of reviews) | Mid-Market (47.4% of reviews) | 
| **Entry Level Price** | Starting at $29.99 1 Report With One-Time Purchase | Contact Us | 

---
## Top Pros & Cons

### Checkr

Pros:
- Ease of Use (85 reviews)
- Background Checks (64 reviews)

Cons:
- Poor Customer Support (23 reviews)
- Process Delays (21 reviews)

### Cisive

Pros:
- Customer Support (20 reviews)
- Ease of Use (15 reviews)

Cons:
- Time Management (3 reviews)
- Delays (2 reviews)

---
## Ratings Comparison
| Rating | Checkr | Cisive | 
|---|---|---|
  | **Meets Requirements** | 9.2 (298 reviews) | 9.4 (90 reviews) | 
  | **Ease of Use** | 9.4 (315 reviews) | 9.4 (90 reviews) | 
  | **Ease of Setup** | 9.2 (220 reviews) | 9.2 (63 reviews) | 
  | **Ease of Admin** | 9.4 (207 reviews) | 9.4 (59 reviews) | 
  | **Quality of Support** | 8.5 (264 reviews) | 9.4 (89 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (209 reviews) | 9.4 (64 reviews) | 
  | **Product Direction (% positive)** | 8.5 (289 reviews) | 8.5 (87 reviews) | 

---
## Pricing

### Checkr

#### Entry-Level Pricing

Plan: Basic+

Price: Starting at $29.99 1 Report With One-Time Purchase

Description: Our most affordable option with limited criminal search 

- SSN trace
- Sex offender registry
- Global watchlist search
- National criminal search

Key Features:
- *Additional third-party fees may apply. Learn more about passthrough fees.

[Browse all 3 editions](https://www.g2.com/products/checkr/pricing)

#### Free Trial

Yes

### Cisive

#### Entry-Level Pricing

Plan: Request a Price Quote from Cisive

Price: Contact Us

Description: Reach out to us  and we will work with you to put a screening package together that meets your specific needs!

Key Features:
- The industry's most accurate background screening
- Digitize & automate your manual paper processes
- A single source of truth for your employee data

[Learn more about Cisive](https://www.g2.com/products/cisive-cisive/reviews)

#### Free Trial

No

---
## Features Comparison By Category

### HR Compliance

| Product | Score | Reviews |
|---|---|---|
| **Checkr** | N/A | N/A |
| **Cisive** | N/A | N/A |

#### Platform Basics

| Feature | Checkr | Cisive | 
|---|---|---|
| **Interoperability** | Not enough data | 7.7 (5 reviews) | 
| **Performance** | Not enough data | 9.7 (5 reviews) | 

#### Platform Data

| Feature | Checkr | Cisive | 
|---|---|---|
| **Visualization** | Not enough data | Not enough data | 
| **Platform Search** | Not enough data | 8.0 (5 reviews) | 
| **Alerts and Notifications** | Not enough data | 9.3 (5 reviews) | 

#### Platform Content

| Feature | Checkr | Cisive | 
|---|---|---|
| **Automation** | Not enough data | 9.0 (5 reviews) | 
| **File Sharing** | Not enough data | Not enough data | 
| **Content Library** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Checkr | Cisive | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Background Check

| Product | Score | Reviews |
|---|---|---|
| **Checkr** | 8.5/10 | 246 |
| **Cisive** | 8.9/10 | 74 |

#### Background Check Administration

| Feature | Checkr | Cisive | 
|---|---|---|
| **Screening and Assessments** | 9.3 (226 reviews) ✓ Verified | 9.3 (62 reviews) ✓ Verified | 
| **Compliance** | 9.2 (201 reviews) ✓ Verified | 9.2 (50 reviews) ✓ Verified | 
| **Dashboard** | 9.2 (208 reviews) ✓ Verified | 9.1 (51 reviews) ✓ Verified | 

#### Background Check Data

| Feature | Checkr | Cisive | 
|---|---|---|
| **Real-Time Tracking** | 9.1 (200 reviews) ✓ Verified | 9.3 (48 reviews) ✓ Verified | 
| **Platform Search** | 9.0 (187 reviews) ✓ Verified | 8.9 (45 reviews) ✓ Verified | 
| **Alerts and Notifications** | 8.9 (199 reviews) ✓ Verified | 8.6 (45 reviews) ✓ Verified | 

#### Background Check Additional Functionality

| Feature | Checkr | Cisive | 
|---|---|---|
| **Integrations** | 8.7 (187 reviews) ✓ Verified | 8.9 (38 reviews) | 
| **Mobility** | 8.6 (171 reviews) ✓ Verified | 8.6 (37 reviews) ✓ Verified | 
| **Messaging** | 8.4 (163 reviews) ✓ Verified | 8.2 (35 reviews) | 

#### AI Insight Check - Background Check

| Feature | Checkr | Cisive | 
|---|---|---|
| **Insight Check** | 6.1 (21 reviews) | Not enough data | 

#### AI Investigation and Verification - Background Check

| Feature | Checkr | Cisive | 
|---|---|---|
| **Verification** | 6.7 (21 reviews) | Not enough data | 

### Drug Testing

| Product | Score | Reviews |
|---|---|---|
| **Checkr** | 9.0/10 | 37 |
| **Cisive** | 8.5/10 | 13 |

#### Drug Testing Administration

| Feature | Checkr | Cisive | 
|---|---|---|
| **Screening and Assessments** | 9.2 (34 reviews) | 8.2 (13 reviews) | 
| **Compliance** | 9.2 (35 reviews) | 9.2 (13 reviews) | 
| **Dashboard** | 9.3 (33 reviews) | 8.9 (11 reviews) | 
| **Integrations** | 9.1 (32 reviews) | 8.7 (9 reviews) | 

#### Drug Testing Data

| Feature | Checkr | Cisive | 
|---|---|---|
| **Real-Time Tracking** | 9.1 (32 reviews) | 7.4 (11 reviews) | 
| **Alerts and Notifications** | 9.3 (33 reviews) | 8.8 (11 reviews) | 

#### Drug Testing Additional Functionality

| Feature | Checkr | Cisive | 
|---|---|---|
| **Mobility** | 8.7 (29 reviews) | 7.8 (9 reviews) | 
| **Messaging** | 8.9 (29 reviews) | Feature Not Available | 
| **Payment** | 8.2 (28 reviews) | 9.2 (8 reviews) | 

### Reference Check

| Product | Score | Reviews |
|---|---|---|
| **Checkr** | 9.4/10 | 5 |
| **Cisive** | 9.5/10 | 7 |

#### Platform Content

| Feature | Checkr | Cisive | 
|---|---|---|
| **Templates** | Not enough data | 8.8 (7 reviews) | 
| **Automated** | Not enough data | 9.5 (7 reviews) | 
| **Reports** | Not enough data | 9.3 (7 reviews) | 

#### Platform Basics

| Feature | Checkr | Cisive | 
|---|---|---|
| **Optimization** | 8.7 (5 reviews) | 9.5 (7 reviews) | 
| **Interoperability** | Not enough data | 9.0 (7 reviews) | 
| **Performance** | 10.0 (5 reviews) | 9.8 (7 reviews) | 

#### Platform Additional Functionality

| Feature | Checkr | Cisive | 
|---|---|---|
| **Integrations** | Not enough data | 10.0 (7 reviews) | 
| **Identity verification** | Not enough data | 10.0 (7 reviews) | 
| **Fraud detection** | Not enough data | 9.5 (7 reviews) | 
| **Custom branding** | Not enough data | 9.3 (7 reviews) | 

#### Platform Data

| Feature | Checkr | Cisive | 
|---|---|---|
| **Visualization** | Not enough data | 9.3 (7 reviews) | 
| **Security and Compliance** | Not enough data | 10.0 (7 reviews) | 
| **Alerts and Notifications** | Not enough data | 9.8 (7 reviews) | 
| **GDPR Compliant** | Not enough data | 9.3 (7 reviews) | 

### Recruiting

| Product | Score | Reviews |
|---|---|---|
| **Checkr** | N/A | N/A |
| **Cisive** | N/A | N/A |

#### Generative AI

| Feature | Checkr | Cisive | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Talent Acquisition Suites

| Product | Score | Reviews |
|---|---|---|
| **Checkr** | N/A | N/A |
| **Cisive** | N/A | N/A |

#### Generative AI

| Feature | Checkr | Cisive | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### SAP Store

| Product | Score | Reviews |
|---|---|---|
| **Checkr** | N/A | N/A |
| **Cisive** | N/A | N/A |

#### Agentic AI - SAP Store

| Feature | Checkr | Cisive | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Onboarding

| Product | Score | Reviews |
|---|---|---|
| **Checkr** | N/A | N/A |
| **Cisive** | 9.1/10 | 66 |

#### Agentic AI - Onboarding

| Feature | Checkr | Cisive | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Platform Content

| Feature | Checkr | Cisive | 
|---|---|---|
| **Forms Library** | Not enough data | Not enough data | 
| **E-Forms** | Not enough data | 9.3 (5 reviews) | 
| **E-Signature** | Not enough data | 9.3 (5 reviews) | 
| **Background Checks** | Not enough data | 10.0 (5 reviews) | 
| **Offer Letter Approvals** | Not enough data | Not enough data | 
| **Offer Letter Templates** | Not enough data | Not enough data | 

#### Platform Additional Functionality

| Feature | Checkr | Cisive | 
|---|---|---|
| **Self-Service Portal** | Not enough data | Not enough data | 
| **Automated Team Introductions** | Not enough data | Not enough data | 
| **Compliance Training** | Not enough data | Not enough data | 
| **Automated Onboarding Workflows** | Not enough data | Not enough data | 
| **Onboarding Notifications** | Not enough data | Not enough data | 

#### Platform Data

| Feature | Checkr | Cisive | 
|---|---|---|
| **Time-to-Productivity Reporting** | Not enough data | Not enough data | 
| **Onboarding Process Reporting** | Not enough data | Not enough data | 
| **Visualization** | Not enough data | Not enough data | 

#### Platform

| Feature | Checkr | Cisive | 
|---|---|---|
| **Customization ** | Not enough data | 8.7 (42 reviews) | 
| **Integration APIs** | Not enough data | 9.1 (37 reviews) | 
| **Internationalization** | Not enough data | 8.6 (37 reviews) | 
| **User, Role, and Access Management** | Not enough data | 9.4 (49 reviews) | 
| **Performance** | Not enough data | 9.5 (51 reviews) | 
| **Mobility** | Not enough data | 9.0 (38 reviews) | 
| **Reporting** | Not enough data | 8.9 (45 reviews) | 
| **Dashboards** | Not enough data | 8.8 (49 reviews) | 

#### Recruiting and Onboarding

| Feature | Checkr | Cisive | 
|---|---|---|
| **Interview Scheduling** | Not enough data | Feature Not Available | 
| **Onboarding** | Not enough data | 8.9 (12 reviews) | 

### Pre-Employment Screening

| Product | Score | Reviews |
|---|---|---|
| **Checkr** | N/A | N/A |
| **Cisive** | 9.0/10 | 56 |

#### Platform

| Feature | Checkr | Cisive | 
|---|---|---|
| **Customization ** | Not enough data | 8.7 (42 reviews) | 
| **Integration APIs** | Not enough data | 9.1 (37 reviews) | 
| **Internationalization** | Not enough data | 8.6 (37 reviews) | 
| **User, Role, and Access Management** | Not enough data | 9.4 (49 reviews) | 
| **Performance** | Not enough data | 9.5 (51 reviews) | 
| **Mobility** | Not enough data | 9.0 (38 reviews) | 
| **Reporting** | Not enough data | 8.9 (45 reviews) | 
| **Dashboards** | Not enough data | 8.8 (49 reviews) | 

---
## Categories
**Shared Categories (3):** [Drug Testing Software](https://www.g2.com/categories/drug-testing), [Background Check Software](https://www.g2.com/categories/background-check), [Reference Check Software](https://www.g2.com/categories/reference-check)

**Unique to Checkr (1):** [SAP Store Software](https://www.g2.com/categories/sap-store)

**Unique to Cisive (2):** [HR Compliance Software](https://www.g2.com/categories/hr-compliance), [Onboarding Software](https://www.g2.com/categories/onboarding-software)


---
## Reviewer Demographics

### By Company Size

| Segment | Checkr | Cisive | 
|---|---|---|
| **Small-Business** | 27.9% | 21.9% | 
| **Mid-Market** | 56.4% | 47.4% | 
| **Enterprise** | 15.6% | 30.7% | 

### By Industry

#### Checkr

- **Staffing and Recruiting:** 9.4%
- **Religious Institutions:** 7.8%
- **Information Technology and Services:** 7.3%
- **Hospital & Health Care:** 5.9%
- **Computer Software:** 4.8%
- **Transportation/Trucking/Railroad:** 4.3%
- **Construction:** 3.8%
- **Human Resources:** 3.5%
- **Consumer Services:** 3.0%
- **Real Estate:** 2.7%
- **Other:** 47.6%

#### Cisive

- **Transportation/Trucking/Railroad:** 23.0%
- **Non-Profit Organization Management:** 15.9%
- **Hospital & Health Care:** 13.3%
- **Higher Education:** 5.3%
- **Hospitality:** 4.4%
- **Health, Wellness and Fitness:** 3.5%
- **Information Technology and Services:** 2.7%
- **Government Administration:** 2.7%
- **Environmental Services:** 2.7%
- **Education Management:** 2.7%
- **Other:** 23.9%

---
## Alternatives

### Alternatives to Checkr

- [VICTIG Background Checks](https://www.g2.com/products/victig-background-checks/reviews) — 4.7/5 stars (509 reviews)
- [HireRight](https://www.g2.com/products/hireright/reviews) — 3.9/5 stars (179 reviews)
- [Certn](https://www.g2.com/products/certn/reviews) — 4.7/5 stars (206 reviews)
- [First Advantage](https://www.g2.com/products/first-advantage/reviews) — 3.4/5 stars (111 reviews)
- [Accurate Background](https://www.g2.com/products/accurate-background-accurate-background/reviews) — 4.5/5 stars (79 reviews)
- [Verified First](https://www.g2.com/products/verified-first/reviews) — 4.4/5 stars (32 reviews)
- [Hireology](https://www.g2.com/products/hireology/reviews) — 4.5/5 stars (1362 reviews)
- [Paycom](https://www.g2.com/products/paycom/reviews) — 4.5/5 stars (6389 reviews)
- [RUN Powered by ADP](https://www.g2.com/products/run-powered-by-adp/reviews) — 4.7/5 stars (5599 reviews)
- [HiPeople](https://www.g2.com/products/hipeople/reviews) — 4.6/5 stars (1065 reviews)

### Alternatives to Cisive

- [VICTIG Background Checks](https://www.g2.com/products/victig-background-checks/reviews) — 4.7/5 stars (509 reviews)
- [GoodHire (a Checkr company)](https://www.g2.com/products/goodhire-a-checkr-company/reviews) — 4.6/5 stars (280 reviews)
- [HireRight](https://www.g2.com/products/hireright/reviews) — 3.9/5 stars (179 reviews)
- [Paycom](https://www.g2.com/products/paycom/reviews) — 4.5/5 stars (6389 reviews)
- [Hireology](https://www.g2.com/products/hireology/reviews) — 4.5/5 stars (1362 reviews)
- [RUN Powered by ADP](https://www.g2.com/products/run-powered-by-adp/reviews) — 4.7/5 stars (5599 reviews)
- [HiPeople](https://www.g2.com/products/hipeople/reviews) — 4.6/5 stars (1065 reviews)
- [Rippling](https://www.g2.com/products/rippling/reviews) — 4.8/5 stars (12742 reviews)
- [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) — 4.2/5 stars (4219 reviews)
- [Paychex](https://www.g2.com/products/paychex/reviews) — 4.1/5 stars (1699 reviews)

---
## Top Discussions

### Checkr

- Title: [Who uses Checkr?](https://www.g2.com/discussions/who-uses-checkr) — 1 comment
  > **Top comment:** "Companies or individuals who need background checks."
- Title: [Is Checkr integratable with Ceridian?](https://www.g2.com/discussions/is-checkr-integratable-with-ceridian) — 1 comment, 1 upvote
  > **Top comment:** "We currently don't have Ceridian in our partner integration matrix. We do integrate with over 50 other HR and ATS platforms, so it's possible that we might..."
- Title: [What is the report type that will give us a faster turnaround time to complete?](https://www.g2.com/discussions/what-is-the-report-type-that-will-give-us-a-faster-turnaround-time-to-complete) — 1 comment, 1 upvote
  > **Top comment:** "Background checks are normally done after an offer is extended, you may be okay to complete pre-offer in most states but some states do not allow that so..."
- Title: [Does Checkr have a web-based or API product?](https://www.g2.com/discussions/does-checkr-have-a-web-based-or-api-product) — 1 comment, 1 upvote
  > **Top comment:** "yes and they are easy to work with. "

### Cisive

- Title: [How often will I be invoiced?](https://www.g2.com/discussions/intellicorp-billing-4ae11a5c-c9dd-46fb-b822-f4e92d129656) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "IntelliCorp invoices clients on a monthly basis. Invoices are created within the first three business days of each month and emailed to a client’s billing..."
- Title: [Can I switch from invoice billing to credit card and vice versa?](https://www.g2.com/discussions/intellicorp-billing) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes, this option can be changed through the self service area. Log in to your account, on the menu bar, go to Your Account —> Manage Account —> Manage Payments."
- Title: [What information do I need to run a criminal search on an individual?](https://www.g2.com/discussions/intellicorp-searches-2e556cd4-eb4a-4356-adfa-c2501546ba02) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Once you have a signed Authorization Form from the individual, you will need the following information: Last Name; First name; Middle Name (preferable) or..."
- Title: [How long does a background check take?](https://www.g2.com/discussions/intellicorp-searches-517c1be4-224f-4353-9e87-69be1b7ed524) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "IntelliCorp understands your sense of urgency to make decisions regarding employees and volunteers. Our standard turnaround time is 3-5 business days...."
- Title: [What is the difference between a Federal Criminal Search and a Statewide Criminal Search?](https://www.g2.com/discussions/intellicorp-searches-bafdd093-21e8-4e6c-81bd-745c62462b6b) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "The Federal Criminal Search provides a detailed report on criminal cases prosecuted at the federal district court level. All federal criminal record searches..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/checkr-vs-cisive-cisive)