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At a Glance
Market Segments
Mid-Market (41.8% of reviews)
Enterprise (64.5% of reviews)
Entry-Level Pricing
Starting at €2,100.00 3000 Services Per Year
Free 10 Users Per Month
Checkmk
Star Rating
(292)4.7 out of 5
Market Segments
Mid-Market (41.8% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at €2,100.00 3000 Services Per Year
Free Trial is available
Browse all 6 pricing plansxMatters
Star Rating
(701)4.5 out of 5
Market Segments
Enterprise (64.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Learn more about xMattersSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviews say that xMatters excels in ease of use with a score of 8.8, as users appreciate its intuitive interface and straightforward navigation, while checkmk, with a score of 8.1, is noted for having a steeper learning curve, particularly for new users.
- Users report that xMatters offers superior quality of support, scoring 9.2, with many reviewers highlighting the responsiveness and helpfulness of the support team, whereas checkmk, scoring 8.8, has received mixed feedback regarding the timeliness of their support responses.
- Reviewers mention that xMatters shines in AI text generation capabilities, scoring 8.7, with users praising features like automated incident response messaging, while checkmk's score of 5.6 indicates a lack of robust AI features, leading to less automation in their processes.
- Users on G2 highlight that xMatters has a strong product direction with a positive score of 9.1, indicating confidence in future updates and enhancements, while checkmk, with a score of 9.4, is also viewed positively but is noted for being more focused on stability than innovation.
- G2 users report that xMatters is a better partner in business, scoring 9.3, with many mentioning the company's proactive approach to customer feedback and product improvements, while checkmk, scoring 9.0, is seen as reliable but less engaged in ongoing dialogue with users.
- Reviewers mention that xMatters has a more favorable entry-level price point, being free, which allows for easier adoption, while checkmk's starting price of €2,100.00 is seen as a barrier for smaller organizations looking to implement monitoring solutions.
Pricing
Entry-Level Pricing
Checkmk
Checkmk Enterprise
Starting at €2,100.00
3000 Services Per Year
Includes additional features, provides greater scalability and offers enterprise-grade support through the vendor or partner network. Vendor support included.
- All functionalities available in Checkmk Raw, plus:
- Monitor an unlimited number of hosts & services
- Distributed monitoring
xMatters
Free
Free
10 Users Per Month
Helps small teams automate away issues - for free
- Global on-call scheduling
- Manage shifts
- On-Call Reminders
Free Trial
Checkmk
Free Trial is available
xMatters
Free Trial is available
Ratings
Meets Requirements
8.8
243
9.1
497
Ease of Use
8.1
250
8.8
513
Ease of Setup
8.5
242
8.8
291
Ease of Admin
8.2
237
8.8
181
Quality of Support
8.8
210
9.1
422
Has the product been a good partner in doing business?
9.0
206
9.3
173
Product Direction (% positive)
9.5
242
9.2
482
Features by Category
Functionality
8.2
78
Not enough data
8.7
81
Not enough data
8.5
79
Not enough data
7.5
78
Not enough data
8.2
77
Not enough data
7.1
71
Not enough data
Agentic AI - Website Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.9
93
Not enough data
8.7
94
Not enough data
7.4
88
Not enough data
8.0
91
Not enough data
7.2
84
Not enough data
7.8
87
Not enough data
Agentic AI - Database Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.5
110
Not enough data
8.5
113
Not enough data
7.5
106
Not enough data
8.4
97
Not enough data
Monitoring - Network Monitoring
7.8
27
Not enough data
7.6
27
Not enough data
8.3
27
Not enough data
Management
Feature Not Available
Not enough data
8.0
102
Not enough data
7.2
94
Not enough data
Analytics - Network Monitoring
7.3
25
Not enough data
6.8
26
Not enough data
Security - Network Monitoring
8.0
27
Not enough data
7.3
25
Not enough data
Feature Not Available
Not enough data
Network Performance - Network Monitoring
Feature Not Available
Not enough data
Feature Not Available
Not enough data
AI Automation - Network Monitoring
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.6
62
Not enough data
8.4
61
Not enough data
7.6
58
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Administration
8.3
62
Not enough data
7.7
52
Not enough data
7.7
59
Not enough data
Not enough data
Not enough data
Analysis
7.5
57
Not enough data
8.2
62
Not enough data
7.2
59
Not enough data
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
9.3
294
Not enough data
9.5
319
|
Verified
Not enough data
9.1
297
|
Verified
Not enough data
7.9
21
Management Tools
Not enough data
9.1
289
Not enough data
9.1
290
|
Verified
Not enough data
9.0
274
|
Verified
Generative AI
Not enough data
8.5
71
Not enough data
8.6
73
Agentic AI - Incident Management
Not enough data
7.0
16
Not enough data
7.1
12
Not enough data
8.5
20
Not enough data
8.1
15
Not enough data
6.9
12
Not enough data
7.3
13
Not enough data
7.1
14
Visibility
8.1
136
Not enough data
8.6
136
Not enough data
7.4
132
Not enough data
Monitoring and Management
Feature Not Available
Not enough data
7.9
115
Not enough data
8.2
117
Not enough data
8.7
125
Not enough data
Agentic AI - Hardware Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
8.1
65
Not enough data
8.4
66
Not enough data
7.6
61
Not enough data
Monitoring and Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
62
Not enough data
Agentic AI - Log Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
8.1
136
Not enough data
8.6
131
Not enough data
7.6
122
Not enough data
Monitoring and Management
8.4
123
Not enough data
7.9
116
Not enough data
8.3
113
Not enough data
8.5
126
Not enough data
8.3
126
Not enough data
8.2
116
Not enough data
Cloud environment support
7.5
92
Not enough data
Feature Not Available
Not enough data
Agentic AI - Server Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.5
65
Not enough data
7.3
61
Not enough data
8.3
66
Not enough data
5.7
54
Not enough data
Management
7.4
63
Not enough data
7.7
68
Not enough data
7.7
61
Not enough data
8.2
64
Not enough data
Agentic AI - Enterprise Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
Not enough data
9.3
73
Not enough data
9.4
73
Agentic AI - ServiceNow Store Apps
Not enough data
8.8
7
Not enough data
7.9
7
Not enough data
8.8
7
Not enough data
8.6
6
Data Preparation
8.1
29
|
Verified
Not enough data
8.0
25
|
Verified
Not enough data
8.3
27
|
Verified
Not enough data
7.8
23
|
Verified
Not enough data
Analysis
8.2
27
|
Verified
Not enough data
7.7
25
|
Verified
Not enough data
8.4
28
|
Verified
Not enough data
8.3
27
|
Verified
Not enough data
8.7
27
|
Verified
Not enough data
8.2
24
|
Verified
Not enough data
Visualization
8.5
28
|
Verified
Not enough data
8.2
28
|
Verified
Not enough data
Agentic AI - Log Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.0
46
Not enough data
8.2
47
Not enough data
8.4
46
Not enough data
5.7
38
Not enough data
8.4
42
Not enough data
Response
7.9
44
Not enough data
8.3
45
Not enough data
7.8
45
Not enough data
Agentic AI - Application Performance Monitoring (APM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
7.0
44
Not enough data
Feature Not Available
Not enough data
Functionality
7.0
40
Not enough data
7.0
37
Not enough data
7.2
44
Not enough data
7.2
39
Not enough data
Alerts management
8.0
31
Not enough data
6.9
31
Not enough data
8.5
32
Not enough data
Monitoring
7.4
30
Not enough data
Feature Not Available
Not enough data
7.5
29
Not enough data
7.4
31
Not enough data
Automation
6.5
28
Not enough data
Feature Not Available
Not enough data
Analysis
7.1
29
Not enough data
7.0
31
Not enough data
7.6
32
Not enough data
Feature Not Available
Not enough data
Issue Resolution
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.1
27
Not enough data
Generative AI
5.6
27
Feature Not Available
Agentic AI - IT Alerting
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
10
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Checkmk and xMatters are categorized as IT Alerting
Unique Categories
Checkmk is categorized as Enterprise Monitoring, Server Monitoring, Network Monitoring, Hardware Monitoring, Database Monitoring, Website Monitoring, Cloud Infrastructure Monitoring, Log Monitoring, Container Monitoring, Log Analysis, Application Performance Monitoring (APM), and Observability Software
xMatters is categorized as Incident Management and ServiceNow Store Apps
Reviews
Reviewers' Company Size
Checkmk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
xMatters
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.5%
Computer & Network Security
6.4%
Computer Software
6.0%
Telecommunications
4.6%
Financial Services
4.3%
Other
64.2%
Information Technology and Services
20.4%
Financial Services
9.1%
Computer Software
7.5%
Hospital & Health Care
6.6%
Banking
5.1%
Other
51.4%
Alternatives
Discussions
Is Checkmk open source?
8 Comments
PL
Yes.Read more
Upgrading to Enterprise / Managed Services
2 Comments
Official Response from Checkmk
Yes, you can safely upgrade from the demo to the full version any time, without losing your previous configuration setup. The demo version is identical to...Read more
Scalability
2 Comments
Official Response from Checkmk
Yes. The Checkmk Enterprise Edition has basically no limit in how many servers you can monitor and the pricing is not based on the number of servers you...Read more
Why xMatters tool crashes sometimes?
1 Comment
SH
I've never had a problem with it. Have you raised a case to the xMatters support team? They are really good and will help find the problem.Read more
Can the option of xmatter be enabled only for few audience
1 Comment
RT
People who have accounts created in xMatters can "use" xMatters. There will be different use cases for different people based on their jobs. Some will only...Read more
What is xMatters Flow Designer?
1 Comment
Official Response from xMatters
Flow Designer is a visual workflow builder for incident management. With it, our customers can easily orchestrate communication across their enterprise...Read more
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