Users report that Checkbox excels in ease of setup with a score of 9.8, making it particularly appealing for small businesses looking for a quick implementation. In contrast, ServiceNow App Engine, while robust, has a lower setup score of 8.7, which may require more time and resources for enterprise-level deployments.
Reviewers mention that Checkbox's user interface is highly intuitive, reflected in its ease of use score of 9.3. This is a significant advantage for teams that prioritize user experience, whereas ServiceNow App Engine, with a score of 8.8, may present a steeper learning curve for new users.
G2 users highlight Checkbox's strong customer support, scoring 9.2, which is crucial for small businesses that may not have extensive IT resources. On the other hand, ServiceNow App Engine's support score of 8.4 indicates room for improvement, especially for enterprises that require timely assistance.
Users on G2 report that Checkbox's no-code or low-code capabilities are a standout feature, allowing users to create workflows without extensive programming knowledge. ServiceNow App Engine, while offering customization, may require more technical expertise, which could be a barrier for some users.
Reviewers mention that Checkbox's product direction is rated at a perfect 10.0, indicating strong confidence in its future development and feature enhancements. In comparison, ServiceNow App Engine's score of 9.4 suggests a solid trajectory but may not inspire the same level of enthusiasm among its user base.
Users say that Checkbox's document management features are particularly user-friendly, contributing to its high ratings in file management and ease of use. ServiceNow App Engine, while comprehensive, has received mixed reviews regarding its document management capabilities, with a file management score of 8.2, indicating potential areas for enhancement.
Pricing
Entry-Level Pricing
Checkbox
No pricing available
ServiceNow App Engine
No pricing available
Free Trial
Checkbox
Free Trial is available
ServiceNow App Engine
Free Trial is available
Ratings
Meets Requirements
8.9
15
8.6
557
Ease of Use
9.3
15
8.7
592
Ease of Setup
9.8
7
8.7
496
Ease of Admin
9.3
7
8.7
436
Quality of Support
9.2
15
8.5
536
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