# Chattermill, SentiSum vs SurveySparrow Comparison

| | Chattermill | SentiSum | SurveySparrow | 
|---|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.8 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 236 | 14 | 2,061 | 
| **Largest Market Segment** | Mid-Market (48.1% of reviews) | Small-Business (53.8% of reviews) | Small-Business (68.5% of reviews) | 
| **Entry Level Price** | Contact Us | Starting at $3,000.00 Per Month | $19.00 | 

---
## Top Pros & Cons

### Chattermill

Pros:
- Ease of Use (48 reviews)
- Feedback Management (38 reviews)

Cons:
- Not Intuitive (12 reviews)
- Complex Usability (10 reviews)

### SentiSum

**Not enough data**

### SurveySparrow

Pros:
- Ease of Use (23 reviews)
- Helpful (17 reviews)

Cons:
- Poor Reporting (11 reviews)
- Difficult Reporting (10 reviews)

---
## Ratings Comparison
| Rating | Chattermill | SentiSum | SurveySparrow | 
|---|---|---|---|
  | **Meets Requirements** | 8.7 (206 reviews) | 9.4 (8 reviews) | 8.7 (1389 reviews) | 
  | **Ease of Use** | 8.7 (211 reviews) | 9.2 (8 reviews) | 9.0 (1398 reviews) | 
  | **Ease of Setup** | 8.5 (128 reviews) | Not enough data | 9.0 (893 reviews) | 
  | **Ease of Admin** | 8.9 (54 reviews) | Not enough data | 8.8 (857 reviews) | 
  | **Quality of Support** | 9.1 (164 reviews) | 10.0 (8 reviews) | 8.8 (1205 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (50 reviews) | Not enough data | 8.9 (793 reviews) | 
  | **Product Direction (% positive)** | 9.4 (198 reviews) | 10.0 (5 reviews) | 8.4 (1239 reviews) | 

---
## Pricing

### Chattermill

#### Entry-Level Pricing

Plan: Enterprise

Price: Contact Us

Description: Unify your customer experience analytics in one place to discover insights across the customer journey. Scales with your needs, from one team or business unit to your whole organisation.

Key Features:
- SSO, user management and API access to manage large organisations
- Access to customer success managers, insight analysts and professional service offerings.
- Advanced feature access to scale granular insights and workflows

[Learn more about Chattermill](https://www.g2.com/products/chattermill/reviews)

#### Free Trial

Yes

### SentiSum

#### Entry-Level Pricing

Plan: Pro

Price: Starting at $3,000.00 Per Month

Key Features:
- Analyze 5000+ conversations
- Integrate any two channels
- Historical data analysis of last 6 months

[Browse all 2 editions](https://www.g2.com/products/sentisum/pricing)

#### Free Trial

No

### SurveySparrow

#### Entry-Level Pricing

Plan: Basic

Price: $19.00

Description: Essential features for individuals to get started in one pack.

Key Features:
- 2,500 Responses
- Accept payments
- Display logic & Skip logic

[Browse all 8 editions](https://www.g2.com/products/surveysparrow/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Exit Interview Management

| Product | Score | Reviews |
|---|---|---|
| **Chattermill** | N/A | N/A |
| **SentiSum** | N/A | N/A |
| **SurveySparrow** | 9.0/10 | 59 |

#### Basics

| Feature | Chattermill | SentiSum | SurveySparrow | 
|---|---|---|---|
| **Interoperability** | Not enough data | Not enough data | 8.8 (38 reviews) | 
| **Performance** | Not enough data | Not enough data | 9.2 (49 reviews) | 
| **Mobility** | Not enough data | Not enough data | 9.1 (47 reviews) | 
| **Internationalization** | Not enough data | Not enough data | 8.7 (39 reviews) | 

#### Content

| Feature | Chattermill | SentiSum | SurveySparrow | 
|---|---|---|---|
| **Content Management** | Not enough data | Not enough data | 8.9 (45 reviews) | 
| **Content Library** | Not enough data | Not enough data | 9.0 (44 reviews) | 
| **Content Creation** | Not enough data | Not enough data | 9.2 (48 reviews) | 

#### Data

| Feature | Chattermill | SentiSum | SurveySparrow | 
|---|---|---|---|
| **Platform Search** | Not enough data | Not enough data | 9.0 (41 reviews) | 
| **Alerts and Notifications** | Not enough data | Not enough data | 9.1 (43 reviews) | 
| **Visualization** | Not enough data | Not enough data | 9.1 (48 reviews) | 

#### Agentic AI - Exit Interview Management

| Feature | Chattermill | SentiSum | SurveySparrow | 
|---|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 

### Experience Management

| Product | Score | Reviews |
|---|---|---|
| **Chattermill** | N/A | N/A |
| **SentiSum** | N/A | N/A |
| **SurveySparrow** | 8.4/10 | 55 |

#### Analytics

| Feature | Chattermill | SentiSum | SurveySparrow | 
|---|---|---|---|
| **Net Promoter Score (NPS)** | Not enough data | Not enough data | 8.8 (44 reviews) | 
| **Customer Satisfaction (CSAT) Score** | Not enough data | Not enough data | 9.0 (38 reviews) | 
| **Customer Effort Score (CES)** | Not enough data | Not enough data | 8.9 (33 reviews) | 
| **Gamification** | Not enough data | Not enough data | Feature Not Available | 

#### Customization

| Feature | Chattermill | SentiSum | SurveySparrow | 
|---|---|---|---|
| **Stakeholder Management** | Not enough data | Not enough data | 8.2 (31 reviews) | 
| **Multilanguage Support** | Not enough data | Not enough data | 8.2 (35 reviews) | 
| **Multiple Branding Support** | Not enough data | Not enough data | 8.2 (32 reviews) | 
| **Vertical-specific Solutions** | Not enough data | Not enough data | 8.5 (29 reviews) | 

#### Generative AI

| Feature | Chattermill | SentiSum | SurveySparrow | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 7.8 (23 reviews) | 
| **AI Text Summarization** | Not enough data | Not enough data | 7.9 (21 reviews) | 

#### Agentic AI - Experience Management

| Feature | Chattermill | SentiSum | SurveySparrow | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

### Feedback Analytics

| Product | Score | Reviews |
|---|---|---|
| **Chattermill** | 8.2/10 | 141 |
| **SentiSum** | N/A | N/A |
| **SurveySparrow** | 8.2/10 | 317 |

#### Feedback Management

| Feature | Chattermill | SentiSum | SurveySparrow | 
|---|---|---|---|
| **Tagging** | 8.1 (128 reviews) | Not enough data | 8.2 (172 reviews) | 
| **Segmentation** | 8.2 (123 reviews) | Not enough data | 8.2 (210 reviews) | 
| **Custom Reports and Dashboards** | 8.5 (128 reviews) | Not enough data | 8.3 (246 reviews) | 

#### Feedback Analysis

| Feature | Chattermill | SentiSum | SurveySparrow | 
|---|---|---|---|
| **Thematic Analysis** | 8.4 (130 reviews) | Not enough data | 8.0 (60 reviews) | 
| **Sentiment Analysis** | 8.6 (129 reviews) | Not enough data | 8.2 (185 reviews) | 
| **NPS/CSAT Scoring** | 8.6 (121 reviews) | Not enough data | 8.4 (178 reviews) | 

#### Feedback Sources

| Feature | Chattermill | SentiSum | SurveySparrow | 
|---|---|---|---|
| **Online Reviews** | 8.7 (114 reviews) | Not enough data | 8.5 (196 reviews) | 
| **Surveys** | 8.8 (114 reviews) | Not enough data | 9.1 (291 reviews) | 
| **Social Media** | 7.6 (95 reviews) | Not enough data | 8.0 (47 reviews) | 
| **Customer Service Channels** | 8.2 (110 reviews) | Not enough data | 8.4 (182 reviews) | 

#### Generative AI

| Feature | Chattermill | SentiSum | SurveySparrow | 
|---|---|---|---|
| **AI Text Generation** | 7.2 (76 reviews) | Feature Not Available | 7.4 (50 reviews) | 
| **AI Text Summarization** | 7.4 (81 reviews) | Feature Not Available | 7.6 (45 reviews) | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **Chattermill** | N/A | N/A |
| **SentiSum** | N/A | N/A |
| **SurveySparrow** | 8.5/10 | 662 |

#### Survey Management

| Feature | Chattermill | SentiSum | SurveySparrow | 
|---|---|---|---|
| **Survey Builder** | Not enough data | Not enough data | 8.9 (615 reviews) | 
| **Question Types** | Not enough data | Not enough data | 8.8 (618 reviews) | 
| **Templates** | Not enough data | Not enough data | 8.5 (562 reviews) | 
| **Survey Distribution** | Not enough data | Not enough data | 8.7 (568 reviews) | 

#### Survey Customization

| Feature | Chattermill | SentiSum | SurveySparrow | 
|---|---|---|---|
| **Branching/Skip Logic** | Not enough data | Not enough data | 8.6 (526 reviews) | 
| **Branding** | Not enough data | Not enough data | 8.4 (517 reviews) | 
| **Multimedia Support** | Not enough data | Not enough data | 8.4 (407 reviews) | 
| **Multilingual Surveys** | Not enough data | Not enough data | 8.2 (344 reviews) | 

#### Survey Insights

| Feature | Chattermill | SentiSum | SurveySparrow | 
|---|---|---|---|
| **Reporting & Analytics** | Not enough data | Not enough data | 8.4 (551 reviews) | 
| **BI Tools Integration** | Not enough data | Not enough data | 8.2 (318 reviews) | 
| **Data Exporting** | Not enough data | Not enough data | 8.6 (478 reviews) | 
| **Permissions** | Not enough data | Not enough data | 8.5 (403 reviews) | 

#### Agentic AI - Survey

| Feature | Chattermill | SentiSum | SurveySparrow | 
|---|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 8.6 (6 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 7.8 (6 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 8.3 (6 reviews) | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Chattermill** | N/A | N/A |
| **SentiSum** | N/A | N/A |
| **SurveySparrow** | 8.4/10 | 201 |

#### Customization

| Feature | Chattermill | SentiSum | SurveySparrow | 
|---|---|---|---|
| **Custom Fields** | Not enough data | Not enough data | 8.5 (151 reviews) | 
| **Conditional Logic** | Not enough data | Not enough data | 8.6 (155 reviews) | 
| **Multi-page Forms** | Not enough data | Not enough data | 8.7 (160 reviews) | 
| **Design** | Not enough data | Not enough data | 8.8 (179 reviews) | 

#### Additional Functionality

| Feature | Chattermill | SentiSum | SurveySparrow | 
|---|---|---|---|
| **Embedded Forms** | Not enough data | Not enough data | 8.5 (133 reviews) | 
| **Offline Capability** | Not enough data | Not enough data | 8.0 (89 reviews) | 
| **Notifications** | Not enough data | Not enough data | 8.4 (120 reviews) | 
| **Payments** | Not enough data | Not enough data | 7.7 (87 reviews) | 
| **Mobile Forms** | Not enough data | Not enough data | 8.3 (135 reviews) | 

### Text Analysis

| Product | Score | Reviews |
|---|---|---|
| **Chattermill** | 8.3/10 | 61 |
| **SentiSum** | N/A | N/A |
| **SurveySparrow** | N/A | N/A |

#### Setup

| Feature | Chattermill | SentiSum | SurveySparrow | 
|---|---|---|---|
| **Integration** | 8.1 (51 reviews) | Not enough data | Not enough data | 
| **Maintenance** | 8.4 (51 reviews) | Not enough data | Not enough data | 
| **No-Code** | 8.7 (43 reviews) | Not enough data | Not enough data | 

#### Data

| Feature | Chattermill | SentiSum | SurveySparrow | 
|---|---|---|---|
| **Security** | 8.5 (46 reviews) | Not enough data | Not enough data | 
| **Data Visualization** | 8.7 (55 reviews) | Not enough data | Not enough data | 

#### Analysis

| Feature | Chattermill | SentiSum | SurveySparrow | 
|---|---|---|---|
| **Automation** | 8.6 (49 reviews) | Not enough data | Not enough data | 
| **Named entity recognition** | 8.2 (39 reviews) | Not enough data | Not enough data | 
| **Keyphrase Extraction** | 8.4 (49 reviews) | Not enough data | Not enough data | 
| **Topic Analysis** | 8.4 (49 reviews) | Not enough data | Not enough data | 
| **Sentiment Analysis** | 8.8 (53 reviews) | Not enough data | Not enough data | 
| **Language Identification** | 8.5 (46 reviews) | Not enough data | Not enough data | 
| **Syntax/Part of Speech Parsing** | 8.1 (13 reviews) | Not enough data | Not enough data | 

#### Customization

| Feature | Chattermill | SentiSum | SurveySparrow | 
|---|---|---|---|
| **Pre-Built Parameterization** | 8.0 (34 reviews) | Not enough data | Not enough data | 
| **Custom Extension** | 7.9 (34 reviews) | Not enough data | Not enough data | 
| **Compositionality** | 7.7 (34 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | Chattermill | SentiSum | SurveySparrow | 
|---|---|---|---|
| **AI Text Generation** | 7.5 (27 reviews) | Not enough data | Not enough data | 
| **AI Text Summarization** | 8.0 (30 reviews) | Not enough data | Not enough data | 

### Enterprise Feedback Management

| Product | Score | Reviews |
|---|---|---|
| **Chattermill** | 8.5/10 | 53 |
| **SentiSum** | N/A | N/A |
| **SurveySparrow** | N/A | N/A |

#### Generative AI

| Feature | Chattermill | SentiSum | SurveySparrow | 
|---|---|---|---|
| **AI Text Generation** | 8.2 (16 reviews) | Not enough data | Not enough data | 
| **AI Text Summarization** | 8.5 (18 reviews) | Not enough data | Not enough data | 

#### Survey Management

| Feature | Chattermill | SentiSum | SurveySparrow | 
|---|---|---|---|
| **Brand Design Consistency** | 8.6 (35 reviews) | Not enough data | Not enough data | 
| **Survey Deployment** | 8.4 (31 reviews) | Not enough data | Not enough data | 
| **Feedback Collection** | 8.8 (39 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Device Responsiveness** | 8.5 (37 reviews) | Not enough data | Not enough data | 

#### Process Management

| Feature | Chattermill | SentiSum | SurveySparrow | 
|---|---|---|---|
| **Feedback Aggregation** | 8.7 (45 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Trigger Alerts** | 8.3 (34 reviews) | Not enough data | Not enough data | 
| **Real-Time Analysis** | 8.5 (41 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Real-Time Action** | 8.3 (35 reviews) | Not enough data | Not enough data | 

#### System Management

| Feature | Chattermill | SentiSum | SurveySparrow | 
|---|---|---|---|
| **Security** | 8.9 (37 reviews) ✓ Verified | Not enough data | Not enough data | 
| **System Monitoring** | 8.6 (31 reviews) ✓ Verified | Not enough data | Not enough data | 

### Talent Management

| Product | Score | Reviews |
|---|---|---|
| **Chattermill** | N/A | N/A |
| **SentiSum** | N/A | N/A |
| **SurveySparrow** | N/A | N/A |

#### Generative AI

| Feature | Chattermill | SentiSum | SurveySparrow | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

### Online Reputation Management

| Product | Score | Reviews |
|---|---|---|
| **Chattermill** | N/A | N/A |
| **SentiSum** | N/A | N/A |
| **SurveySparrow** | N/A | N/A |

#### Consumer Intelligence

| Feature | Chattermill | SentiSum | SurveySparrow | 
|---|---|---|---|
| **Customer Feedback** | Not enough data | Not enough data | Not enough data | 
| **Competitive Intelligence** | Not enough data | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | Not enough data | 

#### Reporting

| Feature | Chattermill | SentiSum | SurveySparrow | 
|---|---|---|---|
| **Revenue Reporting** | Not enough data | Not enough data | Not enough data | 
| **Corporate Reporting** | Not enough data | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | Not enough data | 

#### Media Monitoring

| Feature | Chattermill | SentiSum | SurveySparrow | 
|---|---|---|---|
| **Social Networks Monitoring** | Not enough data | Not enough data | Not enough data | 
| **Social Media Management** | Not enough data | Not enough data | Not enough data | 
| **Digital Media Monitoring** | Not enough data | Not enough data | Not enough data | 

#### In-House Management

| Feature | Chattermill | SentiSum | SurveySparrow | 
|---|---|---|---|
| **Employee Performance** | Not enough data | Not enough data | Not enough data | 
| **Team Workflow** | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | Chattermill | SentiSum | SurveySparrow | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Online Reputation Management

| Feature | Chattermill | SentiSum | SurveySparrow | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Employee Engagement

| Product | Score | Reviews |
|---|---|---|
| **Chattermill** | N/A | N/A |
| **SentiSum** | N/A | N/A |
| **SurveySparrow** | 8.6/10 | 516 |

#### Platform Basics

| Feature | Chattermill | SentiSum | SurveySparrow | 
|---|---|---|---|
| **Performance Benchmarking** | Not enough data | Not enough data | 8.7 (168 reviews) | 
| **Reporting & Dashboards** | Not enough data | Not enough data | 8.7 (216 reviews) | 
| **Interoperability** | Not enough data | Not enough data | 8.5 (137 reviews) | 

#### Platform Content

| Feature | Chattermill | SentiSum | SurveySparrow | 
|---|---|---|---|
| **Employee Pulse Surveys** | Not enough data | Not enough data | 8.9 (184 reviews) | 
| **Survey Customization** | Not enough data | Not enough data | 8.9 (233 reviews) | 
| **Goal and Challenge Creation** | Not enough data | Not enough data | Feature Not Available | 
| **Science-based templates** | Not enough data | Not enough data | 8.4 (135 reviews) | 

#### Platform Additional Functionality

| Feature | Chattermill | SentiSum | SurveySparrow | 
|---|---|---|---|
| **Employee Segmenting** | Not enough data | Not enough data | 8.6 (151 reviews) | 
| **Goal and Challenge Creation** | Not enough data | Not enough data | Feature Not Available | 
| **Peer Recognition** | Not enough data | Not enough data | 8.8 (147 reviews) | 
| **Social Feedback Portal** | Not enough data | Not enough data | 8.6 (152 reviews) | 

#### Platform

| Feature | Chattermill | SentiSum | SurveySparrow | 
|---|---|---|---|
| **Customization ** | Not enough data | Not enough data | 8.5 (345 reviews) | 
| **Integration APIs** | Not enough data | Not enough data | 8.4 (217 reviews) | 
| **Internationalization** | Not enough data | Not enough data | 8.4 (223 reviews) | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 8.5 (309 reviews) | 
| **Performance** | Not enough data | Not enough data | 8.9 (336 reviews) | 
| **Mobility** | Not enough data | Not enough data | 8.7 (291 reviews) | 
| **Reporting** | Not enough data | Not enough data | 8.4 (316 reviews) | 
| **Dashboards** | Not enough data | Not enough data | 8.5 (333 reviews) | 

---
## Categories
**Shared Categories (1):** [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics)

**Unique to Chattermill (2):** [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management), [Text Analysis Software](https://www.g2.com/categories/text-analysis)


**Unique to SurveySparrow (6):** [Experience Management Software](https://www.g2.com/categories/experience-management), [Exit Interview Management Software](https://www.g2.com/categories/exit-interview-management), [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Employee Engagement Software](https://www.g2.com/categories/employee-engagement), [Survey Software](https://www.g2.com/categories/survey), [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Chattermill | SentiSum | SurveySparrow | 
|---|---|---|---|
| **Small-Business** | 8.2% | 53.8% | 68.5% | 
| **Mid-Market** | 48.1% | 30.8% | 24.6% | 
| **Enterprise** | 43.8% | 15.4% | 6.8% | 

### By Industry

#### Chattermill

- **Retail:** 14.6%
- **Financial Services:** 9.7%
- **Food & Beverages:** 8.8%
- **Information Technology and Services:** 7.1%
- **Consumer Services:** 6.2%
- **Oil & Energy:** 5.8%
- **Leisure, Travel & Tourism:** 4.0%
- **Internet:** 4.0%
- **Hospitality:** 4.0%
- **Consumer Goods:** 3.5%
- **Other:** 32.3%

#### SentiSum

- **Retail:** 30.8%
- **Apparel & Fashion:** 15.4%
- **Real Estate:** 7.7%
- **Information Technology and Services:** 7.7%
- **Hospital & Health Care:** 7.7%
- **Events Services:** 7.7%
- **Consumer Services:** 7.7%
- **Consumer Goods:** 7.7%
- **Computer Games:** 7.7%

#### SurveySparrow

- **Information Technology and Services:** 8.8%
- **Marketing and Advertising:** 7.9%
- **Computer Software:** 7.8%
- **Education Management:** 4.7%
- **Financial Services:** 3.4%
- **Higher Education:** 3.3%
- **Health, Wellness and Fitness:** 3.2%
- **Non-Profit Organization Management:** 3.1%
- **Management Consulting:** 2.9%
- **Market Research:** 2.4%
- **Other:** 52.5%

---
## Alternatives

### Alternatives to Chattermill

- [Thematic](https://www.g2.com/products/thematic/reviews) — 4.8/5 stars (43 reviews)
- [Altair AI Studio](https://www.g2.com/products/rapidminer-studio/reviews) — 4.6/5 stars (516 reviews)
- [Qualtrics Customer Experience](https://www.g2.com/products/qualtrics-customer-experience/reviews) — 4.3/5 stars (750 reviews)
- [Glassbox](https://www.g2.com/products/glassbox/reviews) — 4.9/5 stars (809 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4058 reviews)
- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23538 reviews)
- [Forsta](https://www.g2.com/products/forsta/reviews) — 4.2/5 stars (335 reviews)
- [Mouseflow](https://www.g2.com/products/mouseflow/reviews) — 4.6/5 stars (690 reviews)
- [UserTesting](https://www.g2.com/products/usertesting/reviews) — 4.4/5 stars (790 reviews)
- [LiveAgent](https://www.g2.com/products/liveagent/reviews) — 4.5/5 stars (1539 reviews)

### Alternatives to SentiSum

- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23538 reviews)
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- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4058 reviews)
- [LiveAgent](https://www.g2.com/products/liveagent/reviews) — 4.5/5 stars (1539 reviews)
- [Glassbox](https://www.g2.com/products/glassbox/reviews) — 4.9/5 stars (809 reviews)
- [Qualtrics Customer Experience](https://www.g2.com/products/qualtrics-customer-experience/reviews) — 4.3/5 stars (750 reviews)
- [Resonate CX](https://www.g2.com/products/resonate-cx/reviews) — 4.6/5 stars (481 reviews)
- [Gryphon ONE](https://www.g2.com/products/gryphon-one/reviews) — 4.2/5 stars (442 reviews)
- [Calabrio ONE](https://www.g2.com/products/calabrio-one/reviews) — 4.5/5 stars (391 reviews)
- [Kapture CX](https://www.g2.com/products/kapture-cx/reviews) — 4.5/5 stars (356 reviews)

### Alternatives to SurveySparrow

- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23538 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5134 reviews)
- [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research/reviews) — 4.4/5 stars (3015 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (993 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (948 reviews)
- [QuestionPro](https://www.g2.com/products/questionpro/reviews) — 4.5/5 stars (1137 reviews)
- [Culture Amp](https://www.g2.com/products/culture-amp/reviews) — 4.5/5 stars (1573 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (469 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (471 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4058 reviews)

---
## Top Discussions

### Chattermill

- Title: [What is Chattermill used for?](https://www.g2.com/discussions/what-is-chattermill-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "Chattermill is a customer feedback analytics and costumer insights platform that helps you unify and analyze feedback across every channel including surveys,..."

### SentiSum

No discussions available for this product.

### SurveySparrow

- Title: [What is SurveySparrow used for?](https://www.g2.com/discussions/what-is-surveysparrow-used-for) — 2 comments
  > **Top comment:** "SurveySparrow helps you measure employee motivation by using surveys specially made for them. You can measure how engaged they are, their job satisfaction..."
- Title: [Survey sparrow is legitimate.](https://www.g2.com/discussions/survey-sparrow-is-legitimate) — 2 comments, 1 upvote
  > **Top comment:** "ok"
- Title: [Please increase the trail period if needed. not for all but who requests it.](https://www.g2.com/discussions/please-increase-the-trail-period-if-needed-not-for-all-but-who-requests-it) — 2 comments, 1 upvote
  > **Top comment:** "A perfect choice for business development. Thank you."
- Title: [My email is no longer on the system, what can be the course of it?](https://www.g2.com/discussions/my-email-is-no-longer-on-the-system-what-can-be-the-course-of-it) — 2 comments, 1 upvote
  > **Top comment:** "I have the same problem."
- Title: [What's the best thing about using survey sparrow?](https://www.g2.com/discussions/what-s-the-best-thing-about-using-survey-sparrow) — 2 comments
  > **Top comment:** "easy to use, get variety of formats and can change accordingly.
better then other online survey"

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/chattermill-vs-sentisum-vs-surveysparrow)