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Compare Chattermill and Microsoft Text Analytics API 
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At a Glance
Market Segments
Mid-Market (50.7% of reviews)
Small-Business (58.3% of reviews)
Entry-Level Pricing
Contact Us
No pricing available
Chattermill
Star Rating
(213)4.5 out of 5
Market Segments
Mid-Market (50.7% of reviews)
Entry-Level Pricing
Contact Us
Free Trial is available
Learn more about ChattermillMicrosoft Text Analytics API
Star Rating
(14)4.4 out of 5
Market Segments
Small-Business (58.3% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Microsoft Text Analytics APISummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Chattermill excels in Quality of Support with a score of 9.3, while Microsoft Text Analytics API falls short with a score of 7.7. Reviewers mention that Chattermill's support team is responsive and helpful, making it a reliable partner for businesses.
- Reviewers mention that Chattermill's Feedback Analysis capabilities, particularly in Sentiment Analysis (8.7), are superior to Microsoft Text Analytics API's (8.8). Users on G2 appreciate the nuanced insights provided by Chattermill, which help in understanding customer emotions better.
- Users say that Chattermill's Custom Reports and Dashboards feature (8.5) allows for greater flexibility in data presentation compared to Microsoft Text Analytics API, which lacks similar customization options. Reviewers highlight the ease of creating tailored reports in Chattermill.
- G2 users report that Chattermill's Feedback Collection (8.9) is more robust than Microsoft Text Analytics API's offerings. Users mention that Chattermill effectively integrates various feedback sources, enhancing the overall data collection process.
- Reviewers mention that Chattermill's No-Code setup (8.7) is a significant advantage for non-technical users, while Microsoft Text Analytics API's setup can be more complex and less user-friendly. Users appreciate the simplicity of Chattermill's interface.
- Users on G2 report that Chattermill's Real-Time Analysis (8.6) feature is more effective than that of Microsoft Text Analytics API, which is noted for being slower in processing feedback. Reviewers say that Chattermill's real-time capabilities allow for quicker decision-making.
Pricing
Entry-Level Pricing
Chattermill
Enterprise
Contact Us
Unify your customer experience analytics in one place to discover insights across the customer journey. Scales with your needs, from one team or business unit to your whole organisation.
- SSO, user management and API access to manage large organisations
- Access to customer success managers, insight analysts and professional service offerings.
- Advanced feature access to scale granular insights and workflows
Microsoft Text Analytics API
No pricing availableFree Trial
Chattermill
Free Trial is available
Microsoft Text Analytics API
No trial information availableRatings
Meets Requirements
8.7
192
7.9
8
Ease of Use
8.6
196
8.8
8
Ease of Setup
8.3
113
Not enough data
Ease of Admin
8.9
54
Not enough data
Quality of Support
9.1
151
7.7
8
Has the product been a good partner in doing business?
9.1
50
Not enough data
Product Direction (% positive)
9.3
186
7.1
8
Features by Category
Feedback Management
8.0
125
Not enough data
8.2
122
Not enough data
8.5
124
Not enough data
Feedback Analysis
8.4
127
Not enough data
8.6
125
Not enough data
8.6
121
Not enough data
Feedback Sources
8.7
112
Not enough data
8.8
114
Not enough data
7.6
95
Not enough data
8.2
109
Not enough data
Generative AI
7.2
76
Not enough data
7.4
81
Not enough data
Setup
8.1
51
Not enough data
8.4
51
Not enough data
8.7
41
Not enough data
Data
8.5
46
Not enough data
8.7
55
Not enough data
Analysis
8.6
49
Not enough data
8.2
39
Not enough data
8.4
49
Not enough data
8.4
49
Not enough data
8.8
52
Not enough data
8.5
46
Not enough data
8.1
13
Not enough data
Customization
8.0
34
Not enough data
7.9
34
Not enough data
7.7
34
Not enough data
Generative AI
7.5
27
Not enough data
8.0
30
Not enough data
Generative AI
8.2
16
Not enough data
8.4
17
Not enough data
Survey Management
8.6
34
Not enough data
8.4
30
Not enough data
8.8
38
|
Verified
Not enough data
8.5
37
Not enough data
Process Management
8.7
44
|
Verified
Not enough data
8.3
34
Not enough data
8.5
41
|
Verified
Not enough data
8.3
35
Not enough data
System Management
8.9
36
|
Verified
Not enough data
8.6
30
|
Verified
Not enough data
Categories
Categories
Shared Categories
Chattermill and Microsoft Text Analytics API are categorized as Text Analysis
Unique Categories
Chattermill is categorized as Feedback Analytics and Enterprise Feedback Management
Microsoft Text Analytics API has no unique categories
Reviews
Reviewers' Company Size
Chattermill
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Microsoft Text Analytics API
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
15.6%
Financial Services
10.4%
Food & Beverages
9.0%
Information Technology and Services
6.6%
Consumer Services
5.2%
Other
53.1%
Information Technology and Services
25.0%
Health, Wellness and Fitness
16.7%
Research
8.3%
Military
8.3%
Marketing and Advertising
8.3%
Other
33.3%
Alternatives
Discussions
What is Chattermill used for?
1 Comment
Official Response from Chattermill
Chattermill is a customer feedback analytics and costumer insights platform that helps you unify and analyze feedback across every channel including surveys,...Read more
Chattermill has no more discussions with answers
Microsoft Text Analytics API has no discussions with answers
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