Introducing G2.ai, the future of software buying.Try now
Compare Chattermill and Google Cloud Natural Language API 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Keatext
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Blix
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Enterpret
Visit Website
At a Glance
Market Segments
Mid-Market (50.5% of reviews)
Small-Business (54.6% of reviews)
Entry-Level Pricing
Contact Us
Free Per Month
Chattermill
Star Rating
(214)4.5 out of 5
Market Segments
Mid-Market (50.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Learn more about ChattermillGoogle Cloud Natural Language API
Star Rating
(97)4.3 out of 5
Market Segments
Small-Business (54.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Chattermill excels in Quality of Support with a score of 9.3, while Google Cloud Natural Language API has a lower score of 8.6. Reviewers mention that Chattermill's support team is responsive and helpful, making it a preferred choice for businesses needing assistance.
- Reviewers mention that Chattermill's Feedback Management features, particularly in Custom Reports and Dashboards, score 8.5, which is higher than Google Cloud's 8.5. Users on G2 appreciate the ability to create tailored reports that meet their specific needs, enhancing their data analysis capabilities.
- Users say that Chattermill shines in Feedback Aggregation with a score of 8.8, compared to Google Cloud's 8.9 in Automation. Reviewers mention that Chattermill's ability to consolidate feedback from various sources is particularly beneficial for mid-market companies looking to streamline their processes.
- G2 users report that Google Cloud Natural Language API outperforms Chattermill in Named Entity Recognition, scoring 9.1 against Chattermill's 8.3. Reviewers mention that Google Cloud's advanced algorithms provide more accurate entity recognition, which is crucial for businesses that rely heavily on data extraction.
- Users report that Chattermill's ease of setup is rated at 8.3, slightly lower than Google Cloud's 8.5. Reviewers mention that while both platforms are user-friendly, Google Cloud's setup process is perceived as more straightforward, making it easier for new users to get started.
- Reviewers mention that Chattermill's focus on sentiment analysis, scoring 9.0, is a standout feature, while Google Cloud also scores 8.8 in this area. Users say that Chattermill's sentiment analysis tools are particularly effective for understanding customer feedback, which is essential for improving customer experience.
Pricing
Entry-Level Pricing
Chattermill
Enterprise
Contact Us
Unify your customer experience analytics in one place to discover insights across the customer journey. Scales with your needs, from one team or business unit to your whole organisation.
- SSO, user management and API access to manage large organisations
- Access to customer success managers, insight analysts and professional service offerings.
- Advanced feature access to scale granular insights and workflows
Google Cloud Natural Language API
Free
Free
Per Month
- All customers get 5,000 units for analyzing unstructured text free per month, not charged against your credits.
- New customers get $300 in free credits to spend on Natural Language.
Free Trial
Chattermill
Free Trial is available
Google Cloud Natural Language API
Free Trial is available
Ratings
Meets Requirements
8.7
193
8.7
88
Ease of Use
8.7
197
8.8
90
Ease of Setup
8.3
114
8.5
32
Ease of Admin
8.9
54
8.8
23
Quality of Support
9.1
152
8.7
84
Has the product been a good partner in doing business?
9.1
50
8.3
24
Product Direction (% positive)
9.3
187
9.3
89
Features by Category
Algorithm
Not enough data
8.6
45
Not enough data
8.6
47
Not enough data
8.7
46
Not enough data
9.0
47
Not enough data
8.2
47
Not enough data
8.8
47
System
Not enough data
8.6
46
Not enough data
8.8
48
Not enough data
8.0
45
Not enough data
8.5
46
Not enough data
7.7
44
Feedback Management
8.0
125
Not enough data
8.2
122
Not enough data
8.5
124
Not enough data
Feedback Analysis
8.4
127
Not enough data
8.6
125
Not enough data
8.6
121
Not enough data
Feedback Sources
8.7
112
Not enough data
8.8
114
Not enough data
7.6
95
Not enough data
8.2
109
Not enough data
Generative AI
7.2
76
Not enough data
7.4
81
Not enough data
Setup
8.1
51
8.5
59
8.4
51
8.1
55
8.7
42
8.4
55
Data
8.5
46
8.8
55
8.7
55
8.5
54
Analysis
8.6
49
8.9
52
8.2
39
9.1
52
8.4
49
9.0
51
8.4
49
9.0
49
8.8
52
8.8
52
8.5
46
8.9
52
8.1
13
8.8
46
Customization
8.0
34
8.3
48
7.9
34
8.7
46
7.7
34
8.8
47
Generative AI
7.5
27
8.6
43
8.0
30
8.9
41
Generative AI
8.2
16
Not enough data
8.4
17
Not enough data
Survey Management
8.6
34
Not enough data
8.5
31
Not enough data
8.8
39
|
Verified
Not enough data
8.5
37
Not enough data
Process Management
8.7
45
|
Verified
Not enough data
8.3
34
Not enough data
8.5
41
|
Verified
Not enough data
8.3
35
Not enough data
System Management
8.9
37
|
Verified
Not enough data
8.6
31
|
Verified
Not enough data
Categories
Categories
Shared Categories
Chattermill and Google Cloud Natural Language API are categorized as Text Analysis
Unique Categories
Chattermill is categorized as Feedback Analytics and Enterprise Feedback Management
Google Cloud Natural Language API is categorized as Natural Language Understanding (NLU)
Reviews
Reviewers' Company Size
Chattermill
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Google Cloud Natural Language API
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
15.6%
Financial Services
10.4%
Food & Beverages
9.0%
Information Technology and Services
6.6%
Consumer Services
5.2%
Other
53.3%
Computer Software
20.6%
Information Technology and Services
19.6%
Education Management
6.2%
Telecommunications
4.1%
Retail
4.1%
Other
45.4%
Alternatives
Discussions
What is Chattermill used for?
1 Comment
Official Response from Chattermill
Chattermill is a customer feedback analytics and costumer insights platform that helps you unify and analyze feedback across every channel including surveys,...Read more
Chattermill has no more discussions with answers
Google Cloud Natural Language API has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
