Compare Chatra and Olark 
Featured Products
At a Glance
Market Segments
Small-Business (71.0% of reviews)
Small-Business (49.5% of reviews)
Entry-Level Pricing
No pricing available
$17 per month
Chatra
Star Rating
(32)4.2 out of 5
Market Segments
Small-Business (71.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ChatraOlark
Star Rating
(224)4.3 out of 5
Market Segments
Small-Business (49.5% of reviews)
Pros & Cons
Entry-Level Pricing
$17 per month
Learn more about OlarkChatra vs Olark
When assessing the two solutions, reviewers found Olark easier to use, set up, and administer. Reviewers also preferred doing business with Olark overall.
- Reviewers felt that Olark meets the needs of their business better than Chatra.
- When comparing quality of ongoing product support, reviewers felt that Olark is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Chatra over Olark.
Pricing
Entry-Level Pricing
Chatra
No pricing availableOlark
Olark Live Chat
$17
per month
- Per Operator
- Customize Your Design
- Chat Ratings
Free Trial
Chatra
No trial information availableOlark
Free Trial is available
Ratings
Meets Requirements
8.8
28
8.9
209
Ease of Use
9.1
28
9.3
211
Ease of Setup
8.6
12
9.0
113
Ease of Admin
8.1
12
9.0
115
Quality of Support
8.3
23
8.8
174
Has the product been a good partner in doing business?
7.8
12
9.1
108
Product Direction (% positive)
8.7
27
8.2
210
Features by Category
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
8.8
24
|
Verified
9.3
111
|
Verified
8.4
24
|
Verified
8.8
108
|
Verified
6.9
16
8.2
54
8.3
22
|
Verified
9.7
5
6.5
10
Not enough data
Internal Use
7.7
22
|
Verified
7.7
97
|
Verified
8.5
24
|
Verified
8.8
103
|
Verified
8.1
18
|
Verified
8.3
74
|
Verified
7.8
19
8.0
5
8.6
20
|
Verified
8.1
6
7.5
17
|
Verified
8.7
32
|
Verified
Categories
Categories
Shared Categories
Chatra and Olark are categorized as Live Chat
Unique Categories
Chatra has no unique categories
Olark has no unique categories
Reviews
Reviewers' Company Size
Chatra
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Olark
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
16.1%
Computer Software
9.7%
Banking
6.5%
Information Technology and Services
6.5%
Food & Beverages
6.5%
Other
54.8%
Computer Software
19.5%
Internet
11.4%
Retail
6.4%
Education Management
4.5%
Marketing and Advertising
4.1%
Other
54.1%
Discussions
Chatra has no discussions with answers
What is Olark chat?
1 Comment
LT
Olark Chat is an app that lives on your website and lets visitors connect with agents at your company for real-time support and feedback, and it can be...Read more
Olark has no more discussions with answers
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