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Compare Chatlio and Olark 
At a Glance
Market Segments
Small-Business (73.5% of reviews)
Small-Business (49.5% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
$29 per month
$17 per month
Chatlio
Star Rating
(85)4.3 out of 5
Market Segments
Small-Business (73.5% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$29 per month
Browse all 5 pricing plansOlark
Star Rating
(224)4.3 out of 5
Market Segments
Small-Business (49.5% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$17 per month
Learn more about OlarkChatlio vs Olark
When assessing the two solutions, reviewers found Olark easier to use and administer. However, reviewers felt that Chatlio was easier to do business with overall. Finally, reviewers felt that the products are equally easy to set up.
- Reviewers felt that Chatlio meets the needs of their business better than Olark.
- When comparing quality of ongoing product support, reviewers felt that Olark is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Chatlio over Olark.
Pricing
Entry-Level Pricing
Olark
Olark Live Chat
$17
per month
- Per Operator
- Customize Your Design
- Chat Ratings
Free Trial
Chatlio
No trial information availableOlark
Free Trial is available
Ratings
Meets Requirements
9.1
71
8.9
209
Ease of Use
9.1
71
9.3
211
Ease of Setup
9.0
52
9.0
113
Ease of Admin
8.6
53
9.0
115
Quality of Support
8.6
52
8.8
174
Has the product been a good partner in doing business?
9.2
50
9.1
108
Product Direction (% positive)
8.3
70
8.2
210
Features by Category
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
9.4
58
|
Verified
9.3
111
|
Verified
9.2
59
|
Verified
8.8
108
|
Verified
Not enough data
8.2
54
9.1
45
9.7
5
Not enough data
Not enough data
Internal Use
7.8
53
|
Verified
7.7
97
|
Verified
9.0
48
|
Verified
8.8
103
|
Verified
8.1
40
|
Verified
8.3
74
|
Verified
7.6
33
8.0
5
8.0
36
|
Verified
8.1
6
Not enough data
8.7
32
|
Verified
Categories
Categories
Shared Categories
Chatlio and Olark are categorized as Live Chat
Unique Categories
Chatlio has no unique categories
Olark has no unique categories
Reviews
Reviewers' Company Size
Chatlio
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Olark
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
21.7%
Information Technology and Services
12.0%
Marketing and Advertising
6.0%
Internet
6.0%
Financial Services
6.0%
Other
48.2%
Computer Software
19.5%
Internet
11.4%
Retail
6.4%
Education Management
4.5%
Marketing and Advertising
4.1%
Other
54.1%
Alternatives
Discussions
Why should I choose Chatlio?
1 Comment
Official Response from Chatlio
We are the first live chat solution offering true bi-directional Slack integration. Others claim Slack “integration”, but in reality they are just spamming a...Read more
How does it work?
1 Comment
Official Response from Chatlio
When you setup Chatlio, you pick one of your channels in Slack where you want new messages from your visitors to show. Next you add the Chatlio javascript...Read more
I have several websites, can I use Chatlio on all of them?
1 Comment
Official Response from Chatlio
Sure. It might get a little messy to keep track of which site your visitor is writing from, but if that is not a problem for you, then it’s not a problem for...Read more
What is Olark chat?
1 Comment
LT
Olark Chat is an app that lives on your website and lets visitors connect with agents at your company for real-time support and feedback, and it can be...Read more
Olark has no more discussions with answers
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