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Compare ChatGPT and Notion 
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At a Glance
Market Segments
Small-Business (62.7% of reviews)
Small-Business (69.9% of reviews)
Entry-Level Pricing
No pricing available
Free
ChatGPT
Star Rating
(1,139)4.7 out of 5
Market Segments
Small-Business (62.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ChatGPTNotion
Star Rating
(8,852)4.6 out of 5
Market Segments
Small-Business (69.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Notion excels in its customizability, allowing teams to create tailored workflows and dashboards, while ChatGPT shines in natural language understanding, making it easier for users to interact and get accurate responses.
- Reviewers mention that ChatGPT's ease of use and setup is significantly higher than Notion's, with many users appreciating the intuitive interface and quick onboarding process, which is crucial for small businesses looking to implement solutions rapidly.
- G2 users highlight that ChatGPT's ability to handle complex queries and provide fallback responses for unknown queries is superior, making it a more reliable choice for businesses that require robust conversational AI capabilities.
- Users on G2 say that Notion's collaborative features, such as shared workspaces and real-time editing, are highly valued, but they also note that ChatGPT's proactive assistance and feedback-driven response optimization provide a more engaging user experience.
- Reviewers mention that both products have strong support quality, but ChatGPT's overall performance in user interaction learning and adaptive learning is noted as a key differentiator, helping businesses improve their AI interactions over time.
- Users say that while Notion has a strong focus on project management and documentation, ChatGPT's creativity and content accuracy make it a preferred choice for businesses looking to enhance their customer engagement through conversational interfaces.
Pricing
Entry-Level Pricing
ChatGPT
No pricing availableNotion
Free
Free
For individuals to organize personal projects and life
- Free for individual usage
- Basic forms
- Basic sites
Free Trial
ChatGPT
No trial information availableNotion
Free Trial is available
Ratings
Meets Requirements
9.1
1,020
8.8
6,966
Ease of Use
9.6
1,062
8.3
7,097
Ease of Setup
9.6
639
8.2
3,150
Ease of Admin
9.4
106
8.4
1,698
Quality of Support
8.5
862
8.5
4,915
Has the product been a good partner in doing business?
9.4
102
8.9
1,568
Product Direction (% positive)
9.4
1,035
9.4
7,031
Features by Category
Tasks
Not enough data
8.7
3629
Not enough data
8.3
3561
Not enough data
8.6
3645
Not enough data
8.9
3754
Not enough data
7.7
3031
Not enough data
7.4
2823
Not enough data
8.4
3545
Not enough data
7.5
3171
Projects
Not enough data
8.8
3456
Not enough data
8.3
3080
Not enough data
7.4
2495
Not enough data
8.1
3295
Not enough data
8.5
3202
Not enough data
7.4
2552
Not enough data
7.8
2674
Not enough data
8.3
3364
Not enough data
7.2
2321
Not enough data
7.5
2583
Not enough data
7.7
2488
Resource Management
Not enough data
7.9
2747
Not enough data
7.8
2810
Not enough data
7.9
3078
Project Monitoring
Not enough data
7.7
2371
Not enough data
7.6
2428
Not enough data
8.2
3024
Generative AI
Not enough data
7.7
1309
Not enough data
7.9
1301
Agentic AI - Project Management
Not enough data
6.8
622
Not enough data
7.1
616
Not enough data
6.9
619
Not enough data
6.9
615
Not enough data
7.3
614
Not enough data
6.7
612
Not enough data
6.9
612
Core Conversational Capabilities - AI Chatbots
9.0
76
8.2
50
8.9
75
8.2
51
9.0
77
8.2
51
Data
8.7
678
8.0
213
8.1
667
8.0
209
Interaction
8.6
669
7.5
209
8.9
670
8.0
214
8.9
664
8.1
214
8.7
658
8.0
210
8.5
657
8.2
211
Task & Flow Management - AI Chatbots
8.8
74
7.8
48
8.3
72
7.8
49
Learning
8.9
654
7.9
207
8.1
654
7.3
202
Deployment & Embedding - AI Chatbots
8.4
73
7.2
43
8.1
71
7.1
41
Content Generation
8.6
664
7.9
206
8.2
662
7.9
206
Admin & Configuration - AI Chatbots
8.8
72
7.3
40
System
8.4
625
7.2
200
8.5
638
7.8
204
8.5
632
7.8
201
8.4
621
7.8
205
Agentic AI - AI Chatbots
8.0
233
7.6
141
8.3
233
7.7
139
8.3
227
7.6
139
8.5
233
7.7
141
8.5
232
7.9
141
8.4
231
7.4
137
8.6
234
7.5
142
Monitoring & Improvement - AI Chatbots
8.4
73
8.0
42
Reliability & Safety - AI Chatbots
8.6
73
8.2
42
Grammar
Not enough data
8.5
3438
Not enough data
8.3
3227
Not enough data
8.6
3394
Formatting
Not enough data
7.1
2173
Not enough data
8.0
2953
Not enough data
7.0
2176
Content
Not enough data
8.2
3030
Not enough data
8.4
3272
Not enough data
7.8
2430
Product Type
Not enough data
8.4
2668
Not enough data
7.4
2037
Generative AI
Not enough data
8.2
1033
Not enough data
8.5
1034
Knowledge Pages
Not enough data
8.3
3611
Not enough data
8.0
3017
Not enough data
8.0
3135
Not enough data
Feature Not Available
Not enough data
6.8
2555
Not enough data
8.3
3275
Knowledge Dissemination
Not enough data
Feature Not Available
Not enough data
8.0
3098
Not enough data
8.7
3490
Not enough data
7.8
3353
Not enough data
8.0
3087
Not enough data
7.4
2787
Not enough data
8.6
3344
Not enough data
7.6
2796
Not enough data
7.9
2872
Agentic AI - Knowledge Base
Not enough data
7.3
908
Not enough data
7.3
908
Not enough data
7.0
900
Compatibility
Not enough data
7.8
313
Not enough data
7.7
310
Not enough data
7.3
302
Agentic AI - Enterprise Search Software
Not enough data
7.1
166
Not enough data
7.0
165
Not enough data
7.2
165
Not enough data
7.0
161
Not enough data
6.8
160
Not enough data
6.9
161
Search Queries
Not enough data
7.7
313
Not enough data
7.7
305
Not enough data
7.3
304
Not enough data
7.7
305
Not enough data
8.1
312
AI powered search - Enterprise Search Software
Not enough data
7.4
93
Not enough data
7.1
93
Not enough data
7.0
93
Functionality
Not enough data
8.0
306
Not enough data
7.3
308
Not enough data
7.6
308
Compatibility - Enterprise Search Software
Not enough data
7.6
94
Not enough data
7.4
94
Not enough data
7.3
92
Functionality - Enterprise Search Software
Not enough data
7.6
91
Not enough data
7.3
90
Not enough data
7.2
90
Search Queries - Enterprise Search Software
Not enough data
7.5
87
Not enough data
7.5
89
Not enough data
7.7
89
Not enough data
7.5
88
Functionality
8.4
318
Not enough data
8.8
314
Not enough data
9.3
311
Not enough data
8.7
314
Not enough data
Support
8.3
305
Not enough data
8.6
304
Not enough data
8.7
303
Not enough data
Agentic AI - AI Code Generation
8.5
83
Not enough data
8.8
83
Not enough data
9.1
83
Not enough data
8.6
83
Not enough data
8.7
82
Not enough data
Agentic AI - Note-Taking Software
Not enough data
7.7
454
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ChatGPT and Notion are categorized as AI Chatbots
Unique Categories
ChatGPT is categorized as AI Code Generation
Notion is categorized as Knowledge Base, AI Writing Assistant, Note-Taking Software, Project Management, and Enterprise Search Software
Reviews
Reviewers' Company Size
ChatGPT
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Notion
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.5%
Computer Software
13.7%
Marketing and Advertising
8.4%
Education Management
3.9%
Higher Education
3.8%
Other
55.7%
Computer Software
13.7%
Information Technology and Services
11.0%
Marketing and Advertising
7.0%
Higher Education
6.9%
Financial Services
4.4%
Other
56.9%
Discussions
🧠 Is AI Weakening Human Critical Thinking? Let’s Talk.
3 Comments
MM
Yes, as long as the user is not evaluating and sutdying the output, AI is weaking the critical thinking.Read more
ChatGPT has no more discussions with answers
Is there a way to make font and text boxes even smaller? I'm at the lowest font size already
2 Comments
NM
Not really. If you have already click the 3 dots in the top right hand corner and chosen small text, then at the moment that's all you can doRead more
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