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Compare ChatGPT and Molin AI 
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At a Glance
Market Segments
Small-Business (62.2% of reviews)
Small-Business (75.0% of reviews)
Entry-Level Pricing
No pricing available
$0.00 Per Month
ChatGPT
Star Rating
(1,189)4.7 out of 5
Market Segments
Small-Business (62.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ChatGPTMolin AI
Star Rating
(16)4.6 out of 5
Market Segments
Small-Business (75.0% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00 Per Month
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ChatGPT excels in its conversational abilities, with many reviewers mentioning its natural language processing as a standout feature, earning it a high star rating of 4.7 compared to Molin AI's 4.6.
- Reviewers mention that Molin AI has a stronger presence in the small-business market, with 75.0% of its reviews coming from this segment, while ChatGPT has 63.1%, indicating a more tailored approach for smaller enterprises.
- Users on G2 highlight that ChatGPT offers a free entry-level price, making it more accessible for users looking to try out the software without financial commitment, while Molin AI starts at $0.00, which is a significant advantage for budget-conscious buyers.
- Reviewers say that ChatGPT has a significantly higher total number of reviews (738) compared to Molin AI (16), suggesting a more established user base and potentially more reliable feedback on its performance.
- Users report that while both products meet requirements well, ChatGPT scores slightly lower (9.2) than Molin AI (9.4), indicating that Molin AI may have features that better align with specific user needs.
- G2 users mention that the quality of support for Molin AI is rated higher (9.2) than ChatGPT (8.5), suggesting that users may find more responsive and effective assistance with Molin AI when issues arise.
Pricing
Entry-Level Pricing
ChatGPT
No pricing availableMolin AI
Free
$0.00
Per Month
Add Molin to your shop for free.
- 25 AI conversations
- Up to 100 products
- Only 1 language
Free Trial
ChatGPT
No trial information availableMolin AI
Free Trial is available
Ratings
Meets Requirements
9.1
1,057
9.4
15
Ease of Use
9.6
1,099
9.5
16
Ease of Setup
9.6
674
Not enough data
Ease of Admin
9.4
108
Not enough data
Quality of Support
8.6
893
9.2
11
Has the product been a good partner in doing business?
9.4
104
Not enough data
Product Direction (% positive)
9.4
1,072
9.3
16
Features by Category
Core Conversational Capabilities - AI Chatbots
9.0
89
Not enough data
9.0
90
Not enough data
9.0
90
Not enough data
Data
8.7
699
Not enough data
8.1
680
Not enough data
Interaction
8.6
691
Not enough data
8.9
688
Not enough data
8.9
684
Not enough data
8.7
677
Not enough data
8.6
668
Not enough data
Task & Flow Management - AI Chatbots
8.7
87
Not enough data
8.4
84
Not enough data
Learning
8.9
666
Not enough data
8.2
667
Not enough data
Deployment & Embedding - AI Chatbots
8.5
85
Not enough data
8.3
82
Not enough data
Content Generation
8.7
683
Not enough data
8.2
679
Not enough data
Admin & Configuration - AI Chatbots
8.8
84
Not enough data
System
8.4
636
Not enough data
8.5
649
Not enough data
8.5
642
Not enough data
8.4
633
Not enough data
Agentic AI - AI Chatbots
8.1
243
Not enough data
8.4
244
Not enough data
8.3
237
Not enough data
8.5
246
Not enough data
8.5
244
Not enough data
8.4
243
Not enough data
8.5
247
Not enough data
Monitoring & Improvement - AI Chatbots
8.6
83
Not enough data
Reliability & Safety - AI Chatbots
8.6
83
Not enough data
Visitor Behavior
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Templates
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Multichannel
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - E-Commerce Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Conversational Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channel
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.4
323
Not enough data
8.9
318
Not enough data
9.3
316
Not enough data
8.7
319
Not enough data
Support
8.3
308
Not enough data
8.6
307
Not enough data
8.6
308
Not enough data
Agentic AI - AI Code Generation
8.4
86
Not enough data
8.8
86
Not enough data
9.2
86
Not enough data
8.7
86
Not enough data
8.8
86
Not enough data
Agentic AI - E-Commerce Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ChatGPT and Molin AI are categorized as AI Chatbots
Unique Categories
ChatGPT is categorized as AI Code Generation
Molin AI is categorized as Multilingual Customer Support, Conversational Support, Chatbots, E-Commerce Personalization, and E-Commerce Tools
Reviews
Reviewers' Company Size
ChatGPT
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Molin AI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.3%
Computer Software
13.7%
Marketing and Advertising
8.3%
Education Management
3.9%
Higher Education
3.8%
Other
56.0%
Marketing and Advertising
12.5%
Retail
6.3%
Online Media
6.3%
Mental Health Care
6.3%
Management Consulting
6.3%
Other
62.5%
Discussions
🧠 Is AI Weakening Human Critical Thinking? Let’s Talk.
3 Comments
MM
Yes, as long as the user is not evaluating and sutdying the output, AI is weaking the critical thinking.Read more
ChatGPT has no more discussions with answers
Molin AI has no discussions with answers
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