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Compare Chatfuel and TARS

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At a Glance
Chatfuel
Chatfuel
Star Rating
(45)4.4 out of 5
Market Segments
Small-Business (86.0% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free Trial
Browse all 3 pricing plans
TARS
TARS
Star Rating
(171)4.6 out of 5
Market Segments
Small-Business (57.4% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free Trial 50 Conversations Per Month
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Chatfuel excels in its AI capabilities, particularly in AI Text Generation, scoring 9.0, which reviewers mention enhances the chatbot's conversational abilities significantly compared to TARS, which scored 8.5 in the same area.
  • Reviewers mention that TARS offers superior quality of support, with a score of 9.6, while Chatfuel's support quality is rated at 8.4, indicating that users find TARS more responsive and helpful when issues arise.
  • G2 users highlight that Chatfuel's customization interface is more user-friendly, scoring 9.0, allowing for easier adjustments to chatbot flows, whereas TARS scored 8.6, which some users found less intuitive.
  • Users on G2 report that TARS shines in its ease of setup, achieving a score of 9.0, while Chatfuel's score of 8.3 suggests that some users experienced a steeper learning curve when getting started.
  • Reviewers mention that Chatfuel's lead gathering capabilities are impressive, scoring 9.7, which users say helps in effectively capturing potential customers, while TARS scored 8.9, indicating it may not be as robust in this area.
  • Users say that TARS provides better analytics features, with a score of 8.7 compared to Chatfuel's 7.8, suggesting that TARS offers more insightful data for tracking performance and user engagement.
Pricing
Entry-Level Pricing
Chatfuel
Start 7-day free trial
Free Trial
Browse all 3 pricing plans
TARS
Freemium
Free Trial
50 Conversations Per Month
Browse all 3 pricing plans
Free Trial
Chatfuel
Free Trial is available
TARS
Free Trial is available
Ratings
Meets Requirements
8.9
36
8.7
106
Ease of Use
9.0
36
9.0
108
Ease of Setup
8.3
25
9.0
72
Ease of Admin
9.0
24
9.1
71
Quality of Support
8.4
31
9.6
106
Has the product been a good partner in doing business?
9.2
22
9.4
72
Product Direction (% positive)
8.6
34
8.5
93
Features by Category
Conversational MarketingHide 21 FeaturesShow 21 Features
8.9
8
8.7
39
Messenger
9.0
7
|
Verified
Feature Not Available
9.2
6
|
Verified
7.9
14
|
Verified
8.9
6
|
Verified
8.8
11
|
Verified
9.0
7
|
Verified
8.6
19
|
Verified
Channels
8.8
7
|
Verified
8.8
11
|
Verified
8.6
6
|
Verified
9.0
22
|
Verified
Not enough data
8.9
9
|
Verified
Not enough data
Not enough data
Not enough data
8.9
6
|
Verified
Customers
9.7
6
|
Verified
9.1
13
|
Verified
9.2
6
8.8
13
7.8
6
|
Verified
8.7
21
|
Verified
9.7
6
|
Verified
8.9
23
|
Verified
8.3
7
|
Verified
8.5
21
|
Verified
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.8
46
Responses
Not enough data
8.7
31
Not enough data
9.0
29
Not enough data
8.7
24
Not enough data
9.0
25
Not enough data
Feature Not Available
Platform
Not enough data
9.3
15
Not enough data
9.3
27
Not enough data
8.8
25
Not enough data
8.5
24
Not enough data
8.3
16
Not enough data
8.9
18
Not enough data
8.6
29
Generative AI
Not enough data
8.5
8
Not enough data
8.8
8
Not enough data
9.0
5
Generative AI
Not enough data
9.0
5
Not enough data
9.0
5
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Chatfuel
Chatfuel
TARS
TARS
Chatfuel and TARS are categorized as Bot Platforms and Conversational Marketing
Unique Categories
Chatfuel
Chatfuel has no unique categories
TARS
TARS is categorized as Chatbots
Reviews
Reviewers' Company Size
Chatfuel
Chatfuel
Small-Business(50 or fewer emp.)
86.0%
Mid-Market(51-1000 emp.)
11.6%
Enterprise(> 1000 emp.)
2.3%
TARS
TARS
Small-Business(50 or fewer emp.)
57.4%
Mid-Market(51-1000 emp.)
32.4%
Enterprise(> 1000 emp.)
10.1%
Reviewers' Industry
Chatfuel
Chatfuel
Marketing and Advertising
23.3%
Information Technology and Services
14.0%
Non-Profit Organization Management
7.0%
Government Administration
4.7%
Financial Services
4.7%
Other
46.5%
TARS
TARS
Marketing and Advertising
12.8%
Financial Services
11.5%
Health, Wellness and Fitness
7.4%
Internet
5.4%
Telecommunications
4.1%
Other
58.8%
Alternatives
Chatfuel
Chatfuel Alternatives
Customers.ai
Customers.ai
Add Customers.ai
Drift
Drift
Add Drift
Manychat
Manychat
Add Manychat
ChatBot
ChatBot
Add ChatBot
TARS
TARS Alternatives
Landbot
Landbot
Add Landbot
Verloop.io
Verloop.io
Add Verloop.io
Drift
Drift
Add Drift
Qualified
Qualified
Add Qualified
Discussions
Chatfuel
Chatfuel Discussions
Need mobile application for my business
3 Comments
AD
You're right. Mobile applications make the brand available to users. When customers find out about it, they buy easier. I advise you to hire the best mobile...Read more
How to register a business in Estonia?
3 Comments
Christopher W.
CW
In order to register your business in Estonia, you need to cooperate with an experienced local lawyer...Read more
What are the features of chatbot?
2 Comments
Denny L.
DL
There are several things to think about while trying to choose the finest chatbot development firm https://itexus.com/top-chatbot-development-companies/ ....Read more
TARS
TARS Discussions
How to integrate TARs with CRM platform like Salesforce?
2 Comments
Vinit A.
VA
Hi Biplab, You can do this using our API Integration feature where you can make 3rd party API calls directly from the chatbot. Please refer to this help...Read more
How soon can we expect AI Bot from Tars?
1 Comment
MJ F.
MF
Depends on what scope of the AI. Right now it can be integrated with Dialogflow. You can also use this for NLP and Vision object identification using Google...Read more
What is TARS used for?
1 Comment
Nigel G.
NG
Chat Bot set up and good automation connectivity.Read more