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Compare Chatfuel and Collect.chat 
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At a Glance
Market Segments
Small-Business (86.0% of reviews)
Small-Business (83.3% of reviews)
Entry-Level Pricing
Free Trial
Free Per Month
Chatfuel
Star Rating
(45)4.4 out of 5
Market Segments
Small-Business (86.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Browse all 3 pricing plansCollect.chat
Star Rating
(14)4.3 out of 5
Market Segments
Small-Business (83.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Free Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviews say that Chatfuel excels in its AI capabilities, particularly with its AI Text Generation feature, which users find enhances the conversational experience significantly. In contrast, Collect.chat's AI features are less robust, leading some users to feel that the interactions can be less engaging.
- Users report that Chatfuel's customization interface is user-friendly, allowing for easy adjustments to chat flows. However, reviewers mention that Collect.chat offers a more intuitive setup process, with a perfect score of 10.0 for Ease of Setup, making it ideal for users who prioritize quick deployment.
- G2 users highlight Chatfuel's strong performance in lead gathering, scoring 9.7, which reviewers attribute to its effective targeting capabilities. On the other hand, Collect.chat, while also effective, received a lower score in this area, indicating it may not be as powerful for users focused on maximizing lead generation.
- Users on G2 mention that Chatfuel's analytics feature, scoring 7.8, could be improved, as some find it lacking in depth compared to Collect.chat, which has a more comprehensive analytics offering that helps users track performance more effectively.
- Reviewers mention that both platforms have strong customer support, but Chatfuel's Quality of Support score of 8.4 is slightly lower than Collect.chat's 8.9, suggesting that users may find more responsive assistance with Collect.chat when issues arise.
- Users say that Chatfuel's product direction is promising, with a score of 8.6, but Collect.chat shines with a perfect score of 10.0, indicating that users feel more confident in the future development and enhancements of Collect.chat's features.
Pricing
Entry-Level Pricing
Collect.chat
Free
Free
Per Month
- 50 Responses per month
- Unlimited Bots
- Responses & Insights
Free Trial
Chatfuel
Free Trial is available
Collect.chat
No trial information availableRatings
Meets Requirements
8.9
36
8.2
12
Ease of Use
9.0
36
8.6
12
Ease of Setup
8.3
25
9.6
8
Ease of Admin
9.0
24
9.0
8
Quality of Support
8.4
31
8.2
12
Has the product been a good partner in doing business?
9.2
22
8.3
8
Product Direction (% positive)
8.6
34
9.0
12
Features by Category
Messenger
9.0
7
|
Verified
Not enough data
9.2
6
|
Verified
Not enough data
8.9
6
|
Verified
Not enough data
9.0
7
|
Verified
Not enough data
Channels
8.8
7
|
Verified
Not enough data
8.6
6
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customers
9.7
6
|
Verified
Not enough data
9.2
6
Not enough data
7.8
6
|
Verified
Not enough data
9.7
6
|
Verified
Not enough data
8.3
7
|
Verified
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Insights
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Chatfuel and Collect.chat are categorized as Conversational Marketing
Reviews
Reviewers' Company Size
Chatfuel
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Collect.chat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
23.3%
Information Technology and Services
14.0%
Non-Profit Organization Management
7.0%
Government Administration
4.7%
Financial Services
4.7%
Other
46.5%
Marketing and Advertising
25.0%
Internet
25.0%
Printing
8.3%
Information Technology and Services
8.3%
Hospitality
8.3%
Other
25.0%
Discussions
Need mobile application for my business
3 Comments
AD
You're right. Mobile applications make the brand available to users. When customers find out about it, they buy easier. I advise you to hire the best mobile...Read more
How to register a business in Estonia?
3 Comments
CW
In order to register your business in Estonia, you need to cooperate with an experienced local lawyer...Read more
What are the features of chatbot?
2 Comments
DL
There are several things to think about while trying to choose the finest chatbot development firm https://itexus.com/top-chatbot-development-companies/ ....Read more
Collect.chat has no discussions with answers
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