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Compare ChatBot and ViaSay 
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At a Glance
Market Segments
Small-Business (50.0% of reviews)
Mid-Market (51.0% of reviews)
Entry-Level Pricing
$50 per month
No pricing available
ChatBot
Star Rating
(24)4.5 out of 5
Market Segments
Small-Business (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
$50 per month
Browse all 4 pricing plansViaSay
Star Rating
(50)4.6 out of 5
Market Segments
Mid-Market (51.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ViaSayChatBot vs ViaSay
When assessing the two solutions, reviewers found ChatBot easier to use and administer. However, reviewers felt that ViaSay was easier to do business with overall. Finally, reviewers felt that the products are equally easy to set up.
- Reviewers felt that ChatBot meets the needs of their business better than ViaSay.
- When comparing quality of ongoing product support, reviewers felt that ViaSay is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of ChatBot over ViaSay.
Pricing
Entry-Level Pricing
ChatBot
Starter
$50
per month
For small companies.
- 1000 chats/mo included, then $0.01/chat
- 1 active chatbot
- Unlimited number of stories
ViaSay
No pricing availableFree Trial
ChatBot
Free Trial is available
ViaSay
Free Trial is available
Ratings
Meets Requirements
9.2
20
9.0
39
Ease of Use
9.3
20
8.8
39
Ease of Setup
8.8
12
8.8
27
Ease of Admin
8.7
10
8.5
28
Quality of Support
9.0
19
9.6
38
Has the product been a good partner in doing business?
9.4
8
9.7
26
Product Direction (% positive)
10.0
18
9.4
37
Features by Category
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Interaction
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
Not enough data
Not enough data
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
Not enough data
Not enough data
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Messenger
Not enough data
8.3
16
|
Verified
Not enough data
8.1
16
|
Verified
Not enough data
8.3
8
Not enough data
8.4
16
|
Verified
Channels
Not enough data
8.3
9
|
Verified
Not enough data
9.2
15
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customers
Not enough data
8.3
11
|
Verified
Not enough data
8.1
9
|
Verified
Not enough data
8.0
16
|
Verified
Not enough data
8.0
5
Not enough data
7.5
10
|
Verified
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Feature Not Available
Responses
9.0
5
8.6
7
8.7
5
8.1
7
8.0
5
8.6
7
8.7
5
8.5
8
8.0
5
8.7
5
Platform
9.3
5
Not enough data
9.0
5
9.4
6
7.7
5
8.6
7
8.3
5
8.1
8
7.0
5
Not enough data
7.7
5
8.7
5
8.3
5
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
8.3
19
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
8.6
6
Not enough data
Not enough data
Self-Service Platform
Not enough data
8.6
6
Not enough data
7.0
5
Not enough data
7.5
6
Not enough data
8.9
6
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ChatBot and ViaSay are categorized as Chatbots and Bot Platforms
Unique Categories
ChatBot is categorized as AI Chatbots
ViaSay is categorized as AI Customer Support Agents, Conversational Marketing, Customer Self-Service, and AI Agents For Business Operations
Reviews
Reviewers' Company Size
ChatBot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ViaSay
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
18.2%
Retail
13.6%
Internet
13.6%
Financial Services
13.6%
Computer Software
13.6%
Other
27.3%
Airlines/Aviation
42.9%
Leisure, Travel & Tourism
28.6%
Transportation/Trucking/Railroad
18.4%
Sports
2.0%
Retail
2.0%
Other
6.1%
Discussions
ChatBot has no discussions with answers
ViaSay has no discussions with answers
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