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At a Glance
Market Segments
Small-Business (50.0% of reviews)
Mid-Market (70.7% of reviews)
Entry-Level Pricing
$50 per month
Contact Us
ChatBot
Star Rating
(24)4.5 out of 5
Market Segments
Small-Business (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
$50 per month
Browse all 4 pricing plansQualified
Star Rating
(1,343)4.9 out of 5
Market Segments
Mid-Market (70.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ChatBot excels in its Live Chat feature, scoring 9.7, which allows for seamless real-time communication with customers. In contrast, Qualified also offers live chat but does not emphasize it as strongly, leading to a lower perceived effectiveness in immediate customer engagement.
- Reviewers mention that ChatBot's Customization Interface is user-friendly, scoring 9.4, making it easy for businesses to tailor their chat experiences. Qualified, while also customizable, has a more complex setup process that some users find less intuitive, impacting their overall satisfaction.
- G2 users highlight that Qualified shines in Quality of Support, achieving a score of 9.9, which indicates a high level of customer service and responsiveness. In comparison, ChatBot's support, while still strong at 9.1, does not reach the same level of user satisfaction, leading to some frustration among users needing assistance.
- Users on G2 report that ChatBot's Lead Qualification feature scores 9.4, effectively helping businesses filter and prioritize leads. However, Qualified's lead facilitation capabilities are perceived as more robust, contributing to its higher overall rating in this area.
- Reviewers say that ChatBot's Data Availability features, including Contact Data Availability and Account Data Availability, both score 9.4, providing users with comprehensive insights. Qualified, while offering similar data features, does not match the same level of accessibility and ease of use, which can hinder data-driven decision-making.
- Users report that ChatBot's AI Text Generation feature scores 9.2, providing decent automation for content creation. However, Qualified's generative AI capabilities, while slightly lower at 8.8, are noted for their advanced functionality, which some users find more effective for complex tasks.
Pricing
Entry-Level Pricing
ChatBot
Starter
$50
per month
For small companies.
- 1000 chats/mo included, then $0.01/chat
- 1 active chatbot
- Unlimited number of stories
Qualified
Premier
Contact Us
Scale pipeline with Piper the AI SDR and sales rep conversations.
- Real-Time Website Conversations
- Schedule Sales Meetings
- Send 1:1 Personalized Emails
Free Trial
ChatBot
Free Trial is available
Qualified
No trial information availableRatings
Meets Requirements
9.2
20
9.6
1,081
Ease of Use
9.3
20
9.2
1,090
Ease of Setup
8.8
12
9.2
790
Ease of Admin
8.7
10
9.2
783
Quality of Support
9.0
19
9.9
1,081
Has the product been a good partner in doing business?
9.4
8
9.9
800
Product Direction (% positive)
10.0
18
9.9
1,013
Features by Category
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Interaction
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
Not enough data
Not enough data
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
Not enough data
Not enough data
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Messenger
Not enough data
9.2
349
|
Verified
Not enough data
9.1
374
|
Verified
Not enough data
9.6
430
|
Verified
Not enough data
9.3
392
|
Verified
Channels
Not enough data
Feature Not Available
Not enough data
9.6
403
|
Verified
Not enough data
7.3
172
Not enough data
Feature Not Available
Not enough data
8.5
173
|
Verified
Customers
Not enough data
9.4
378
|
Verified
Not enough data
9.4
332
|
Verified
Not enough data
9.2
390
|
Verified
Not enough data
9.5
378
|
Verified
Not enough data
9.4
379
|
Verified
Agentic AI - Conversational Marketing
Not enough data
8.5
36
Not enough data
8.4
33
Not enough data
8.8
37
Not enough data
8.9
38
Not enough data
9.0
38
Not enough data
8.5
35
Not enough data
8.6
34
Lead Facilitation
Not enough data
9.5
72
|
Verified
Not enough data
9.2
73
|
Verified
Not enough data
9.2
62
|
Verified
Not enough data
9.6
76
|
Verified
Organization
Not enough data
9.2
54
|
Verified
Not enough data
9.3
57
|
Verified
Not enough data
9.3
63
|
Verified
Performance Analysis
Not enough data
9.0
45
|
Verified
Not enough data
9.5
48
|
Verified
Sales Analysis
Not enough data
8.7
44
|
Verified
Not enough data
8.8
42
|
Verified
Generative AI
Not enough data
9.5
44
Not enough data
9.6
41
Agentic AI - AI Sales Assistant
Not enough data
9.9
12
Not enough data
9.7
11
Not enough data
9.9
13
Not enough data
8.9
14
Not enough data
9.4
14
Not enough data
9.1
13
Not enough data
9.7
10
Data Availability
Not enough data
9.4
171
Not enough data
9.4
183
Not enough data
9.2
130
Platform Additional Functionality
Not enough data
9.5
199
Not enough data
9.5
161
Not enough data
Feature Not Available
Not enough data
9.5
185
Not enough data
9.6
188
Responses
Not enough data
9.7
35
Not enough data
9.6
36
Not enough data
9.6
34
Automation - AI Agents
Not enough data
9.7
29
Not enough data
9.3
29
Not enough data
9.6
32
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
9.6
33
Not enough data
9.7
34
Not enough data
9.9
34
Autonomy - AI Agents
Not enough data
9.5
32
Not enough data
9.5
31
Not enough data
9.8
30
Not enough data
9.4
30
Generative AI
Not enough data
9.6
29
Not enough data
9.6
29
Responses
9.0
5
9.4
521
8.7
5
9.5
501
8.0
5
9.6
531
8.7
5
9.3
447
8.0
5
9.0
361
Platform
9.3
5
9.7
544
9.0
5
9.5
532
7.7
5
9.4
506
8.3
5
9.3
526
7.0
5
9.2
413
7.7
5
9.4
468
8.3
5
9.5
482
Generative AI
Not enough data
9.0
177
Not enough data
8.9
172
Notifications
Not enough data
9.3
215
Not enough data
9.2
201
Not enough data
9.5
218
Settings
Not enough data
9.4
218
Not enough data
9.5
225
Not enough data
9.5
215
Personalization
Not enough data
9.4
219
Not enough data
9.5
202
Integrations
Not enough data
9.4
214
Not enough data
9.6
236
Not enough data
7.8
150
Not enough data
8.6
181
Not enough data
8.9
182
Generative AI
Not enough data
9.0
111
Not enough data
8.9
99
Not enough data
8.4
89
Not enough data
8.7
89
Not enough data
8.3
84
Agentic AI - Online Appointment Scheduling
Not enough data
9.4
25
Not enough data
9.4
24
Not enough data
9.6
25
Integrations
Not enough data
8.5
112
Not enough data
9.1
130
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.6
153
Branding & Customizatio
Not enough data
9.2
142
Not enough data
9.3
136
Not enough data
9.2
120
Automatic Rules & Configurations
Not enough data
9.5
149
Not enough data
9.5
140
Not enough data
9.2
137
Agentic AI - Business Scheduling
Not enough data
9.4
14
Not enough data
9.5
13
Generative AI
Not enough data
9.3
48
Not enough data
9.3
47
Agentic AI - Bot Platforms
Not enough data
10.0
7
Not enough data
10.0
5
Not enough data
9.7
6
Not enough data
9.8
7
Not enough data
9.4
6
Not enough data
9.7
6
Not enough data
Not enough data
Generative AI
Not enough data
9.1
152
Not enough data
9.1
148
Not enough data
8.5
103
Communication
Not enough data
9.7
646
|
Verified
Not enough data
9.4
629
|
Verified
Not enough data
8.7
386
Not enough data
9.4
484
|
Verified
Not enough data
9.2
418
|
Verified
Internal Use
Not enough data
9.4
563
|
Verified
Not enough data
9.3
516
|
Verified
Not enough data
9.5
566
|
Verified
Not enough data
9.3
524
|
Verified
Not enough data
9.1
410
|
Verified
Not enough data
9.3
507
|
Verified
Automation
Not enough data
9.3
62
Not enough data
8.8
55
Not enough data
8.0
49
Not enough data
9.6
67
Not enough data
9.0
62
Autonomy
Not enough data
8.8
61
Not enough data
9.1
60
Not enough data
9.0
63
Not enough data
8.8
61
Outbound Sales
Not enough data
9.3
56
Not enough data
9.0
54
Not enough data
8.4
49
Not enough data
9.2
58
Not enough data
9.1
55
Inbound Sales
Not enough data
9.0
61
Not enough data
9.5
62
Not enough data
8.8
55
Not enough data
9.6
66
Not enough data
9.3
65
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ChatBot and Qualified are categorized as Chatbots and Bot Platforms
Unique Categories
ChatBot is categorized as AI Chatbots
Reviews
Reviewers' Company Size
ChatBot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Qualified
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
18.2%
Retail
13.6%
Internet
13.6%
Financial Services
13.6%
Computer Software
13.6%
Other
27.3%
Computer Software
43.7%
Information Technology and Services
19.2%
Computer & Network Security
4.2%
Marketing and Advertising
4.1%
Financial Services
3.2%
Other
25.6%
Discussions
ChatBot has no discussions with answers
What's the most creative experience you've created?
1 Comment
MB
Saying hello to competitors when they are on our site 😝Read more
Qualified has no more discussions with answers
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