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Compare ChatBot and My AskAI 
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At a Glance
Market Segments
Small-Business (50.0% of reviews)
Small-Business (50.0% of reviews)
Entry-Level Pricing
$50 per month
Free Trial 1000 Conversations/Tickets Per Month
ChatBot
Star Rating
(24)4.5 out of 5
Market Segments
Small-Business (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
$50 per month
Browse all 4 pricing plansMy AskAI
Star Rating
(21)4.5 out of 5
Market Segments
Small-Business (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 1000 Conversations/Tickets Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviews say that ChatBot excels in ease of use with a score of 9.3, making it user-friendly for small businesses, while My AskAI, with a score of 8.6, is noted for having a steeper learning curve, particularly for new users.
- Users report that ChatBot's quality of support is highly rated at 9.1, with many mentioning prompt responses and helpful resources, whereas My AskAI's support, rated at 8.3, has received feedback about slower response times.
- Reviewers mention that ChatBot has a strong product direction with a perfect score of 10.0, indicating consistent updates and feature enhancements, while My AskAI also shares this score, suggesting both products are committed to evolving their offerings.
- Users on G2 highlight that ChatBot's entry-level price of $50 per month is reasonable for the features provided, especially for small businesses, while My AskAI's free trial is appealing for those wanting to test the software before committing.
- G2 users note that ChatBot has a higher score of 9.3 for meeting requirements, with specific praise for its customizable chatbot features, while My AskAI, scoring 8.6, is seen as less flexible in this area.
- Users say that ChatBot's ease of setup, rated at 8.5, is straightforward, with many appreciating the guided installation process, while My AskAI lacks specific setup ratings, indicating potential uncertainty in this area.
Pricing
Entry-Level Pricing
ChatBot
Starter
$50
per month
For small companies.
- 1000 chats/mo included, then $0.01/chat
- 1 active chatbot
- Unlimited number of stories
My AskAI
30 day free trial
Free Trial
1000 Conversations/Tickets Per Month
- Help desk integrations (with Zendesk, Intercom, Freshdesk, HubSpot and Gorgias)
- Replies & handovers all within your existing support platform
- Add & sync unlimited help centres, websites or documents
Free Trial
ChatBot
Free Trial is available
My AskAI
Free Trial is available
Ratings
Meets Requirements
9.2
20
8.8
13
Ease of Use
9.3
20
8.8
14
Ease of Setup
8.8
12
9.3
9
Ease of Admin
8.7
10
9.4
6
Quality of Support
9.0
19
9.2
13
Has the product been a good partner in doing business?
9.4
8
9.7
6
Product Direction (% positive)
10.0
18
10.0
13
Features by Category
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Interaction
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
Not enough data
Not enough data
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
Not enough data
Not enough data
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Responses
9.0
5
9.0
7
8.7
5
9.0
7
8.0
5
8.3
7
8.7
5
Feature Not Available
8.0
5
Feature Not Available
Platform
9.3
5
9.0
7
9.0
5
8.6
7
7.7
5
8.8
7
8.3
5
8.8
7
7.0
5
Feature Not Available
7.7
5
7.1
7
8.3
5
8.6
6
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Self-Service Experience
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.0
5
Not enough data
8.3
5
Self-Service Platform
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
9.0
5
Not enough data
8.3
5
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ChatBot and My AskAI are categorized as Chatbots
Unique Categories
ChatBot is categorized as Bot Platforms and AI Chatbots
My AskAI is categorized as AI Agents For Business Operations, Customer Self-Service, and AI Customer Support Agents
Reviews
Reviewers' Company Size
ChatBot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
My AskAI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
18.2%
Retail
13.6%
Internet
13.6%
Financial Services
13.6%
Computer Software
13.6%
Other
27.3%
Information Technology and Services
21.4%
Computer Software
21.4%
Real Estate
7.1%
Market Research
7.1%
Internet
7.1%
Other
35.7%
Discussions
ChatBot has no discussions with answers
My AskAI has no discussions with answers
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