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Compare ChatBot and Engati 
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At a Glance
Market Segments
Small-Business (50.0% of reviews)
Mid-Market (53.8% of reviews)
Entry-Level Pricing
$50 per month
Contact Us
ChatBot
Star Rating
(24)4.5 out of 5
Market Segments
Small-Business (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
$50 per month
Browse all 4 pricing plansEngati
Star Rating
(17)4.1 out of 5
Market Segments
Mid-Market (53.8% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ChatBot excels in customization options, allowing for extensive control over conversation flows and menu bars, while Engati's customization features are noted to be more limited, which may restrict user creativity in designing unique interactions.
- Reviewers mention that ChatBot's real-time analytics and A/B testing capabilities are robust, providing actionable insights that help optimize user engagement, whereas Engati's analytics features are considered less comprehensive, leading to potential gaps in performance tracking.
- G2 users highlight that ChatBot's integration capabilities with various platforms are seamless, making it easier to connect with existing tools, while Engati's integration options are perceived as more cumbersome, which can hinder workflow efficiency.
- Users on G2 say that ChatBot's AI text generation and summarization features are highly effective, enhancing the quality of interactions, whereas Engati's AI capabilities are seen as less advanced, which may impact the overall user experience.
- Reviewers mention that ChatBot's support quality is rated higher, with users appreciating the responsiveness and helpfulness of the support team, while Engati's support is described as adequate but not as proactive or comprehensive.
- Users report that ChatBot's ease of setup and administration is a significant advantage, allowing for quick deployment and management, while Engati's setup process is noted to be more complex, potentially leading to longer onboarding times for new users.
Pricing
Entry-Level Pricing
ChatBot
Starter
$50
per month
For small companies.
- 1000 chats/mo included, then $0.01/chat
- 1 active chatbot
- Unlimited number of stories
Engati
Accelerator
Contact Us
Send broadcast in bulk with WhatsApp API and manage conversations with omnichannel inbox.
- WHATSAPP SUITE :
- Unified WhatsApp Inbox
- Automation Essentials - Basic automation and pre-built message templates
Free Trial
ChatBot
Free Trial is available
Engati
Free Trial is available
Ratings
Meets Requirements
9.2
20
8.9
12
Ease of Use
9.3
20
8.6
12
Ease of Setup
8.8
12
8.3
10
Ease of Admin
8.7
10
8.2
10
Quality of Support
9.0
19
8.9
12
Has the product been a good partner in doing business?
9.4
8
8.5
10
Product Direction (% positive)
10.0
18
8.9
11
Features by Category
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Interaction
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
Not enough data
Not enough data
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
Not enough data
Not enough data
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Responses
9.0
5
Not enough data
8.7
5
Not enough data
8.0
5
Not enough data
8.7
5
Not enough data
8.0
5
Not enough data
Platform
9.3
5
Not enough data
9.0
5
Not enough data
7.7
5
Not enough data
8.3
5
Not enough data
7.0
5
Not enough data
7.7
5
Not enough data
8.3
5
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channel
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Internal Use
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ChatBot and Engati are categorized as Chatbots and Bot Platforms
Reviews
Reviewers' Company Size
ChatBot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Engati
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
18.2%
Retail
13.6%
Internet
13.6%
Financial Services
13.6%
Computer Software
13.6%
Other
27.3%
Information Technology and Services
23.1%
Human Resources
15.4%
Computer Software
15.4%
Textiles
7.7%
Real Estate
7.7%
Other
30.8%
Discussions
ChatBot has no discussions with answers
Engati has no discussions with answers
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