2026 Best Software Awards are here!See the list
Compare ChatBot and Chatfuel 
At a Glance
Market Segments
Small-Business (52.2% of reviews)
Small-Business (86.0% of reviews)
Entry-Level Pricing
$50 per month
Free Trial
ChatBot
Star Rating
(25)4.5 out of 5
Market Segments
Small-Business (52.2% of reviews)
Pros & Cons
Entry-Level Pricing
$50 per month
Browse all 4 pricing plansChatfuel
Star Rating
(45)4.4 out of 5
Market Segments
Small-Business (86.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Browse all 3 pricing plansChatBot vs Chatfuel
When assessing the two solutions, reviewers found ChatBot easier to use, set up, and do business with overall. However, reviewers preferred the ease of administration with Chatfuel.
- Reviewers felt that ChatBot meets the needs of their business better than Chatfuel.
- When comparing quality of ongoing product support, reviewers felt that ChatBot is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of ChatBot over Chatfuel.
Pricing
Entry-Level Pricing
ChatBot
Starter
$50
per month
For small companies.
- 1000 chats/mo included, then $0.01/chat
- 1 active chatbot
- Unlimited number of stories
Free Trial
ChatBot
Free Trial is available
Chatfuel
Free Trial is available
Ratings
Meets Requirements
9.1
21
8.9
36
Ease of Use
9.2
21
9.0
36
Ease of Setup
8.7
13
8.3
25
Ease of Admin
8.6
11
9.0
24
Quality of Support
9.0
20
8.4
31
Has the product been a good partner in doing business?
9.4
9
9.2
22
Product Direction (% positive)
10.0
19
8.6
34
Features by Category
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Interaction
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
Not enough data
Not enough data
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
Not enough data
Not enough data
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Messenger
Not enough data
9.0
7
|
Verified
Not enough data
9.2
6
|
Verified
Not enough data
8.9
6
|
Verified
Not enough data
9.0
7
|
Verified
Channels
Not enough data
8.8
7
|
Verified
Not enough data
8.6
6
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customers
Not enough data
9.7
6
|
Verified
Not enough data
9.2
6
Not enough data
7.8
6
|
Verified
Not enough data
9.7
6
|
Verified
Not enough data
8.3
7
|
Verified
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
9.2
6
Not enough data
8.9
6
Not enough data
8.3
6
Not enough data
8.7
5
Not enough data
8.3
6
Not enough data
Platform
9.3
5
Not enough data
8.3
6
Not enough data
7.7
5
Not enough data
8.3
5
Not enough data
7.0
5
Not enough data
7.7
5
Not enough data
8.3
5
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ChatBot and Chatfuel are categorized as Bot Platforms
Unique Categories
ChatBot is categorized as Chatbots and AI Chatbots
Chatfuel is categorized as Conversational Marketing
Reviews
Reviewers' Company Size
ChatBot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Chatfuel
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.4%
Retail
13.0%
Internet
13.0%
Financial Services
13.0%
Computer Software
13.0%
Other
30.4%
Marketing and Advertising
23.3%
Information Technology and Services
14.0%
Non-Profit Organization Management
7.0%
Government Administration
4.7%
Financial Services
4.7%
Other
46.5%
Discussions
ChatBot has no discussions with answers
Need mobile application for my business
3 Comments
AD
You're right. Mobile applications make the brand available to users. When customers find out about it, they buy easier. I advise you to hire the best mobile...Read more
How to register a business in Estonia?
3 Comments
CW
In order to register your business in Estonia, you need to cooperate with an experienced local lawyer...Read more
Need to do application performance testing
2 Comments
EE
Good afternoon everyone. I think that a lot of people are faced with such a problem, and the most important thing is that you need to look for a solution .....Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
