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Compare ChatBot and Chatfuel 
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At a Glance
Market Segments
Small-Business (50.0% of reviews)
Small-Business (86.0% of reviews)
Entry-Level Pricing
$50 per month
Free Trial
ChatBot
Star Rating
(24)4.5 out of 5
Market Segments
Small-Business (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
$50 per month
Browse all 4 pricing plansChatfuel
Star Rating
(45)4.4 out of 5
Market Segments
Small-Business (86.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Chatfuel excels in its customization interface, allowing for a more tailored user experience, while ChatBot's interface is noted to be slightly less intuitive, making it harder for some users to navigate.
- Reviewers mention that ChatBot offers superior quality of support, with a score of 9.1 compared to Chatfuel's 8.4, indicating that users feel more supported when issues arise.
- G2 users highlight that Chatfuel's messaging sequencing feature is robust, scoring 9.0, which helps in creating effective drip campaigns, whereas ChatBot's sequencing capabilities are not as highly rated.
- Users on G2 report that ChatBot shines in product direction, achieving a perfect score of 10.0, suggesting that users feel confident in the future development of the product, while Chatfuel's score of 8.6 indicates some uncertainty.
- Reviewers say that Chatfuel's lead gathering capabilities are impressive, scoring 9.7, which is crucial for small businesses looking to convert leads into sales, while ChatBot's score of 8.3 in this area suggests it may not be as effective.
- Users report that ChatBot's AI text generation features are more advanced, providing better context management and natural conversation flow, which enhances user interaction compared to Chatfuel's offerings.
Pricing
Entry-Level Pricing
ChatBot
Starter
$50
per month
For small companies.
- 1000 chats/mo included, then $0.01/chat
- 1 active chatbot
- Unlimited number of stories
Free Trial
ChatBot
Free Trial is available
Chatfuel
Free Trial is available
Ratings
Meets Requirements
9.2
20
8.9
36
Ease of Use
9.3
20
9.0
36
Ease of Setup
8.8
12
8.3
25
Ease of Admin
8.7
10
9.0
24
Quality of Support
9.0
19
8.4
31
Has the product been a good partner in doing business?
9.4
8
9.2
22
Product Direction (% positive)
10.0
18
8.6
34
Features by Category
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Interaction
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
Not enough data
Not enough data
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
Not enough data
Not enough data
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Messenger
Not enough data
9.0
7
|
Verified
Not enough data
9.2
6
|
Verified
Not enough data
8.9
6
|
Verified
Not enough data
9.0
7
|
Verified
Channels
Not enough data
8.8
7
|
Verified
Not enough data
8.6
6
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customers
Not enough data
9.7
6
|
Verified
Not enough data
9.2
6
Not enough data
7.8
6
|
Verified
Not enough data
9.7
6
|
Verified
Not enough data
8.3
7
|
Verified
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
9.0
5
Not enough data
8.7
5
Not enough data
8.0
5
Not enough data
8.7
5
Not enough data
8.0
5
Not enough data
Platform
9.3
5
Not enough data
9.0
5
Not enough data
7.7
5
Not enough data
8.3
5
Not enough data
7.0
5
Not enough data
7.7
5
Not enough data
8.3
5
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ChatBot and Chatfuel are categorized as Bot Platforms
Unique Categories
ChatBot is categorized as Chatbots and AI Chatbots
Chatfuel is categorized as Conversational Marketing
Reviews
Reviewers' Company Size
ChatBot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Chatfuel
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
18.2%
Retail
13.6%
Internet
13.6%
Financial Services
13.6%
Computer Software
13.6%
Other
27.3%
Marketing and Advertising
23.3%
Information Technology and Services
14.0%
Non-Profit Organization Management
7.0%
Government Administration
4.7%
Financial Services
4.7%
Other
46.5%
Discussions
ChatBot has no discussions with answers
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