Introducing G2.ai, the future of software buying.Try now
Compare ChatBot and Chatbot Builder AI 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Thoughtly
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Ada
Visit Website
At a Glance
Market Segments
Small-Business (50.0% of reviews)
Small-Business (98.1% of reviews)
Entry-Level Pricing
$50 per month
Free
ChatBot
Star Rating
(24)4.5 out of 5
Market Segments
Small-Business (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
$50 per month
Browse all 4 pricing plansChatbot Builder AI
Star Rating
(53)5.0 out of 5
Market Segments
Small-Business (98.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ChatBot excels in customization options, scoring 9.9, allowing businesses to tailor their chat experiences extensively, while Chatbot Builder AI, although strong, does not match this level of flexibility.
- Reviewers mention that Chatbot Builder AI shines in ease of setup with a score of 9.7, making it particularly appealing for small businesses looking for a quick deployment, whereas ChatBot's score of 8.5 indicates a more complex setup process.
- G2 users highlight the superior quality of support provided by Chatbot Builder AI, achieving a perfect score of 10.0, which reviewers say contributes to a more satisfying user experience compared to ChatBot's score of 9.1.
- Users on G2 emphasize that ChatBot's ability to handle complex queries is impressive, with a high rating, while Chatbot Builder AI is noted for its natural conversation flow, making it easier for users to engage without feeling frustrated.
- Reviewers mention that Chatbot Builder AI offers robust analytics features, scoring 9.6, which helps businesses track performance effectively, while ChatBot's analytics capabilities, although good, do not provide the same depth of insights.
- Users say that both products have strong integration capabilities, but ChatBot's score of 9.9 indicates a slight edge in flexibility and options for connecting with other software, which is crucial for businesses looking to streamline their operations.
Pricing
Entry-Level Pricing
ChatBot
Starter
$50
per month
For small companies.
- 1000 chats/mo included, then $0.01/chat
- 1 active chatbot
- Unlimited number of stories
Chatbot Builder AI
Free Sandbox: Experience the Power of AI Chatbots
Free
Get started with our FREE FOREVER SANDBOX and capture up to 25 leads at no cost! Experience unlimited use of a free sandbox account, perfect for testing and exploring the capabilities of our AI chatbot platform.
- No Credit Card Required: Start your journey without any financial commitment.
- Up to 25 Leads: Capture valuable leads and witness the impact of AI chatbots on your business.
- Unlimited Use: Explore the platform's features and functionalities to your heart's content.
Free Trial
ChatBot
Free Trial is available
Chatbot Builder AI
Free Trial is available
Ratings
Meets Requirements
9.2
20
9.9
35
Ease of Use
9.3
20
9.8
41
Ease of Setup
8.8
12
9.6
36
Ease of Admin
8.7
10
9.9
24
Quality of Support
9.0
19
10.0
35
Has the product been a good partner in doing business?
9.4
8
10.0
24
Product Direction (% positive)
10.0
18
10.0
36
Features by Category
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Interaction
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
Not enough data
Not enough data
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
Not enough data
Not enough data
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Responses
9.0
5
9.9
35
8.7
5
9.8
35
8.0
5
10.0
35
8.7
5
9.8
35
8.0
5
9.7
35
Platform
9.3
5
9.8
35
9.0
5
9.9
35
7.7
5
9.7
35
8.3
5
9.6
35
7.0
5
9.6
34
7.7
5
9.8
35
8.3
5
9.8
35
Generative AI
Not enough data
9.9
33
Not enough data
9.6
33
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ChatBot and Chatbot Builder AI are categorized as Chatbots
Unique Categories
ChatBot is categorized as Bot Platforms and AI Chatbots
Chatbot Builder AI has no unique categories
Reviews
Reviewers' Company Size
ChatBot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Chatbot Builder AI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
18.2%
Retail
13.6%
Internet
13.6%
Financial Services
13.6%
Computer Software
13.6%
Other
27.3%
Marketing and Advertising
42.3%
Consulting
11.5%
Information Technology and Services
5.8%
Computer Software
5.8%
Medical Practice
3.8%
Other
30.8%
Discussions
ChatBot has no discussions with answers
Chatbot Builder AI has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
