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Compare Chartbeat, Heap, and Mixpanel

Pricing

 
Free
$0
per month
 
Enterprise
Custom
 
Free Trial Unavailable
Free Trial
Free Trial
Chartbeat
Free Trial Unavailable
Heap
Free
$0per month
Enterprise
Custom
Free Trial
Mixpanel
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.7
8.3
8.2
Ease of Use
Ease of Use
9.2
8.0
7.7
Ease of Setup
Ease of Setup
8.8
9.0
7.1
Ease of Admin
Ease of Admin
8.5
8.3
7.5
Quality of Support
Quality of Support
8.8
8.3
7.8
Ease of Doing Business With
Ease of Doing Business With
9.0
8.4
8.2
Product Direction (% positive)
Product Direction (% positive)
7.9
8.8
6.7
Meets Requirements
Chartbeat
8.7
Heap
8.3
Mixpanel
8.2
Ease of Use
Chartbeat
9.2
Heap
8.0
Mixpanel
7.7
Ease of Setup
Chartbeat
8.8
Heap
9.0
Mixpanel
7.1
Ease of Admin
Chartbeat
8.5
Heap
8.3
Mixpanel
7.5
Quality of Support
Chartbeat
8.8
Heap
8.3
Mixpanel
7.8
Ease of Doing Business With
Chartbeat
9.0
Heap
8.4
Mixpanel
8.2
Product Direction (% positive)
Chartbeat
7.9
Heap
8.8
Mixpanel
6.7

Features

Metrics
Sessions - Digital Analytics
Chartbeat
9.0
Heap
8.6
Mixpanel
8.6
Engagement
Chartbeat
8.8
Heap
8.1
Mixpanel
8.5
Entry and Exit Pages
Chartbeat
7.4
Heap
7.9
Mixpanel
7.8
Standard Event Tracking
Chartbeat
8.0
Heap
9.1
Mixpanel
8.6
Custom Event Tracking
Chartbeat
8.1
Heap
8.6
Mixpanel
8.6
Retention
Chartbeat
8.5
Heap
7.7
Mixpanel
7.9
Return
Chartbeat
8.3
Heap
7.8
Mixpanel
8.0
Conversions
Chartbeat
8.3
Heap
8.2
Mixpanel
8.4
Funnels
Chartbeat
8.1
Heap
8.5
Mixpanel
8.8
Reporting
Real-Time Reporting
Chartbeat
9.7
Heap
8.5
Mixpanel
8.4
Trending
Chartbeat
9.2
Heap
7.5
Mixpanel
8.1
Retroactive Reporting
Chartbeat
7.1
Heap
8.8
Mixpanel
7.8
Segmentation
Chartbeat
7.4
Heap
7.9
Mixpanel
8.4
Mobile Reporting
Chartbeat
7.7
Heap
8.0
Mixpanel
7.8
Unification Across Devices
Chartbeat
8.1
Heap
8.3
Mixpanel
7.4
Custom Reports and Dashboards
Chartbeat
6.9
Heap
7.8
Mixpanel
7.5
Other
User Data
Chartbeat
7.4
Heap
8.1
Mixpanel
8.3
Site Search Reporting
Chartbeat
7.4
Heap
7.3
Mixpanel
7.5
Load Time Monitoring
Chartbeat
7.8
Heap
7.5
Mixpanel
7.2
Campaign Tracking
Chartbeat
6.5
Heap
8.0
Mixpanel
7.8
E-Commerce
Chartbeat
5.0
Heap
7.5
Mixpanel
7.2
Promotional Messages
Chartbeat
5.8
Heap
Not enough data available
Mixpanel
7.4
Administration Alerts
Chartbeat
7.4
Heap
Not enough data available
Mixpanel
7.6
Administration
Performance and Reliability
Chartbeat
8.6
Heap
8.1
Mixpanel
8.2
User, Role, and Access Management
Chartbeat
6.9
Heap
8.1
Mixpanel
8.0
API / Integrations
Chartbeat
7.1
Heap
8.0
Mixpanel
7.9
QA Testing
Chartbeat
6.9
Heap
Not enough data available
Mixpanel
7.7

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
21.7%
56.5%
64.2%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
47.8%
34.8%
31.2%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
30.4%
8.7%
4.7%
Chartbeat
Small-Business
21.7%
Mid-Market
47.8%
Enterprise
30.4%
Heap
Small-Business
56.5%
Mid-Market
34.8%
Enterprise
8.7%
Mixpanel
Small-Business
64.2%
Mid-Market
31.2%
Enterprise
4.7%

Reviewers' Industry

 
Publishing
16.0%
Internet
24.5%
Computer Software
25.8%
 
Newspapers
12.0%
Computer Software
14.4%
Internet
18.7%
 
Media Production
12.0%
Information Technology and Services
13.7%
Information Technology and Services
14.4%
 
Sports
8.0%
Marketing and Advertising
12.9%
Marketing and Advertising
7.0%
 
Online Media
8.0%
Insurance
2.2%
Financial Services
7.0%
 
Other
44.0%
Other
32.4%
Other
27.1%
Chartbeat
Publishing
16.0%
Newspapers
12.0%
Media Production
12.0%
Sports
8.0%
Online Media
8.0%
Other
44.0%
Heap
Internet
24.5%
Computer Software
14.4%
Information Technology and Services
13.7%
Marketing and Advertising
12.9%
Insurance
2.2%
Other
32.4%
Mixpanel
Computer Software
25.8%
Internet
18.7%
Information Technology and Services
14.4%
Marketing and Advertising
7.0%
Financial Services
7.0%
Other
27.1%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
G2 User

Heads up display is great to quickly see what’s working on the homepage

Abdurashid A.
Administrator in Internet

Its simplicity, scope, flexibility and total cost of ownership. Having spent over a month with Mixpanel in an effort to get something out of it and get use to how it works, it has led to many frustrations and lost opportunities due to complexity of the app...

Erich R.
Administrator in Internet

We've used Mixpanel a number of times to implement site analytics. It's incredibly easy to setup and get running. A great way to breakdown your analytics data from your site. Great dashboards, great reporting, and it's relatively cost efficient.

Most Helpful Critical Review
Most Helpful Critical Review
G2 User in Public Relations and Communications

There were times when it stalled and didn't update as quickly as it should have, but support was great about helping us fix that.

G2 User in Hospital & Health Care

This is especially true in the funnels report, which I use every day. If you are looking to filter the data by identity, say for new customers, there is no way to export a report of all users who fall into that bucket. Heap will show the first 70 or so rows...

Dominic B.
User in Information Technology and Services

MixPanel separates event tracking and people tracking. This makes reporting difficult at times. Also, there is no "clean and easy" dashboard look as KISS Metrics offers.

 
Chartbeat
Most Helpful Favorable Review
G2 User

Heads up display is great to quickly see what’s working on the homepage

Most Helpful Critical Review
G2 User in Public Relations and Communications

There were times when it stalled and didn't update as quickly as it should have, but support was great about helping us fix that.

Heap
Most Helpful Favorable Review
Abdurashid A.
Administrator in Internet

Its simplicity, scope, flexibility and total cost of ownership. Having spent over a month with Mixpanel in an effort to get something out of it and get use to how it works, it has led to many frustrations and lost opportunities due to complexity of the app...

Most Helpful Critical Review
G2 User in Hospital & Health Care

This is especially true in the funnels report, which I use every day. If you are looking to filter the data by identity, say for new customers, there is no way to export a report of all users who fall into that bucket. Heap will show the first 70 or so rows...

Mixpanel
Most Helpful Favorable Review
Erich R.
Administrator in Internet

We've used Mixpanel a number of times to implement site analytics. It's incredibly easy to setup and get running. A great way to breakdown your analytics data from your site. Great dashboards, great reporting, and it's relatively cost efficient.

Most Helpful Critical Review
Dominic B.
User in Information Technology and Services

MixPanel separates event tracking and people tracking. This makes reporting difficult at times. Also, there is no "clean and easy" dashboard look as KISS Metrics offers.

Screenshots

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Chartbeat
No screenshots provided

Videos

 No videos providedNo videos provided

Mixpanel is helping the world learn from its data by translating user behavior into actionable knowledge. As the leading user analytics platform, Mixpanel tracks interactions to surface information that provides valuable insights which enable businesses to make smarter decisions, break down knowledge silos and drive data-informed innovation.

Chartbeat
No videos provided
Heap
No videos provided
Mixpanel

Mixpanel is helping the world learn from its data by translating user behavior into actionable knowledge. As the leading user analytics platform, Mixpanel tracks interactions to surface information that provides valuable insights which enable businesses to make smarter decisions, break down knowledge silos and drive data-informed innovation.

Downloads

 No downloads providedNo downloads provided
Chartbeat
No downloads provided
Heap
No downloads provided
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