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Compare Chartbeat, Heap, and Google Analytics

Pricing

 
Free
$0
per month
 
Enterprise
Custom
 
Free Trial Unavailable
Free Trial
Free Trial Unavailable
Chartbeat
Free Trial Unavailable
Heap
Free
$0per month
Enterprise
Custom
Free Trial
Google Analytics
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
8.7
8.3
9.0
Ease of Use
Ease of Use
9.2
8.0
7.6
Ease of Setup
Ease of Setup
8.8
9.0
7.8
Ease of Admin
Ease of Admin
8.5
8.3
8.1
Quality of Support
Quality of Support
8.8
8.3
7.3
Ease of Doing Business With
Ease of Doing Business With
9.0
8.4
8.2
Product Direction (% positive)
Product Direction (% positive)
7.9
8.8
8.4
Meets Requirements
Chartbeat
8.7
Heap
8.3
Google Analytics
9.0
Ease of Use
Chartbeat
9.2
Heap
8.0
Google Analytics
7.6
Ease of Setup
Chartbeat
8.8
Heap
9.0
Google Analytics
7.8
Ease of Admin
Chartbeat
8.5
Heap
8.3
Google Analytics
8.1
Quality of Support
Chartbeat
8.8
Heap
8.3
Google Analytics
7.3
Ease of Doing Business With
Chartbeat
9.0
Heap
8.4
Google Analytics
8.2
Product Direction (% positive)
Chartbeat
7.9
Heap
8.8
Google Analytics
8.4

Features

Metrics
Sessions - Digital Analytics
Chartbeat
9.0
Heap
8.6
Google Analytics
9.0
Engagement
Chartbeat
8.8
Heap
8.1
Google Analytics
8.7
Entry and Exit Pages
Chartbeat
7.4
Heap
7.9
Google Analytics
8.7
Standard Event Tracking
Chartbeat
8.0
Heap
9.1
Google Analytics
8.5
Custom Event Tracking
Chartbeat
8.1
Heap
8.6
Google Analytics
8.3
Retention
Chartbeat
8.5
Heap
7.7
Google Analytics
8.3
Return
Chartbeat
8.3
Heap
7.8
Google Analytics
8.4
Conversions
Chartbeat
8.3
Heap
8.2
Google Analytics
8.5
Funnels
Chartbeat
8.1
Heap
8.5
Google Analytics
8.1
Reporting
Real-Time Reporting
Chartbeat
9.7
Heap
8.5
Google Analytics
8.7
Trending
Chartbeat
9.2
Heap
7.5
Google Analytics
8.5
Retroactive Reporting
Chartbeat
7.1
Heap
8.8
Google Analytics
8.2
Segmentation
Chartbeat
7.4
Heap
7.9
Google Analytics
8.3
Mobile Reporting
Chartbeat
7.7
Heap
8.0
Google Analytics
8.5
Unification Across Devices
Chartbeat
8.1
Heap
8.3
Google Analytics
8.2
Custom Reports and Dashboards
Chartbeat
6.9
Heap
7.8
Google Analytics
8.5
Other
User Data
Chartbeat
7.4
Heap
8.1
Google Analytics
8.4
Site Search Reporting
Chartbeat
7.4
Heap
7.3
Google Analytics
8.5
Load Time Monitoring
Chartbeat
7.8
Heap
7.5
Google Analytics
8.3
Campaign Tracking
Chartbeat
6.5
Heap
8.0
Google Analytics
8.7
E-Commerce
Chartbeat
5.0
Heap
7.5
Google Analytics
8.4
Promotional Messages
Chartbeat
5.8
Heap
Not enough data available
Google Analytics
8.0
Administration Alerts
Chartbeat
7.4
Heap
Not enough data available
Google Analytics
8.2
Administration
Performance and Reliability
Chartbeat
8.6
Heap
8.1
Google Analytics
8.9
User, Role, and Access Management
Chartbeat
6.9
Heap
8.1
Google Analytics
8.9
API / Integrations
Chartbeat
7.1
Heap
8.0
Google Analytics
8.4
QA Testing
Chartbeat
6.9
Heap
Not enough data available
Google Analytics
8.1

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
21.7%
56.5%
60.6%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
47.8%
34.8%
27.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
30.4%
8.7%
11.9%
Chartbeat
Small-Business
21.7%
Mid-Market
47.8%
Enterprise
30.4%
Heap
Small-Business
56.5%
Mid-Market
34.8%
Enterprise
8.7%
Google Analytics
Small-Business
60.6%
Mid-Market
27.5%
Enterprise
11.9%

Reviewers' Industry

 
Publishing
16.0%
Internet
24.5%
Marketing and Advertising
22.1%
 
Newspapers
12.0%
Computer Software
14.4%
Information Technology and Services
6.8%
 
Media Production
12.0%
Information Technology and Services
13.7%
Computer Software
6.8%
 
Sports
8.0%
Marketing and Advertising
12.9%
Internet
6.1%
 
Online Media
8.0%
Insurance
2.2%
Higher Education
3.0%
 
Other
44.0%
Other
32.4%
Other
55.2%
Chartbeat
Publishing
16.0%
Newspapers
12.0%
Media Production
12.0%
Sports
8.0%
Online Media
8.0%
Other
44.0%
Heap
Internet
24.5%
Computer Software
14.4%
Information Technology and Services
13.7%
Marketing and Advertising
12.9%
Insurance
2.2%
Other
32.4%
Google Analytics
Marketing and Advertising
22.1%
Information Technology and Services
6.8%
Computer Software
6.8%
Internet
6.1%
Higher Education
3.0%
Other
55.2%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
G2 User

Heads up display is great to quickly see what’s working on the homepage

Abdurashid A.
Administrator in Internet

Its simplicity, scope, flexibility and total cost of ownership. Having spent over a month with Mixpanel in an effort to get something out of it and get use to how it works, it has led to many frustrations and lost opportunities due to complexity of the app...

Kristin H.
Administrator in Higher Education

Google Analytics is the gold standard for free web analytics. As clean as it is comprehensive, this tool allows you to track, organize, and report information relatively easily.

Most Helpful Critical Review
Most Helpful Critical Review
G2 User in Public Relations and Communications

There were times when it stalled and didn't update as quickly as it should have, but support was great about helping us fix that.

G2 User in Hospital & Health Care

This is especially true in the funnels report, which I use every day. If you are looking to filter the data by identity, say for new customers, there is no way to export a report of all users who fall into that bucket. Heap will show the first 70 or so rows...

Jill A.
Administrator in Internet

It doesn't play so well with other systems, and is not the most reliable when it comes to reporting accuracy. The info you can gather from google analytics is relatively simplistic and still requires a lot of manual processes to get the big picture.

 
Chartbeat
Most Helpful Favorable Review
G2 User

Heads up display is great to quickly see what’s working on the homepage

Most Helpful Critical Review
G2 User in Public Relations and Communications

There were times when it stalled and didn't update as quickly as it should have, but support was great about helping us fix that.

Heap
Most Helpful Favorable Review
Abdurashid A.
Administrator in Internet

Its simplicity, scope, flexibility and total cost of ownership. Having spent over a month with Mixpanel in an effort to get something out of it and get use to how it works, it has led to many frustrations and lost opportunities due to complexity of the app...

Most Helpful Critical Review
G2 User in Hospital & Health Care

This is especially true in the funnels report, which I use every day. If you are looking to filter the data by identity, say for new customers, there is no way to export a report of all users who fall into that bucket. Heap will show the first 70 or so rows...

Google Analytics
Most Helpful Favorable Review
Kristin H.
Administrator in Higher Education

Google Analytics is the gold standard for free web analytics. As clean as it is comprehensive, this tool allows you to track, organize, and report information relatively easily.

Most Helpful Critical Review
Jill A.
Administrator in Internet

It doesn't play so well with other systems, and is not the most reliable when it comes to reporting accuracy. The info you can gather from google analytics is relatively simplistic and still requires a lot of manual processes to get the big picture.

Screenshots

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Chartbeat
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Google Analytics
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